Beginning of main content

Superior Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Okura Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room (King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Renovations + Closures

The following facilities will be closed during January, February, March, December, and November:

  • Water park

Property Features

In addition to a complimentary water park, Hotel Okura Macau features a lazy river and a waterslide. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a casino, an outdoor pool, and an indoor pool. Guests can use the outdoor pool at a partner property. A roundtrip airport shuttle at scheduled times and an area shuttle are complimentary for guests. Complimentary self parking is available on site.

Hotel Okura Macau has designated areas for smoking.

  • Express check-in
  • Lazy river
  • Waterslide
  • Free ferry terminal shuttle
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • Free airport transportation
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Limo or town car service available
  • Wheelchair accessible
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Total number of rooms - 488
  • Accessible airport shuttle
  • Number of floors - 25
  • Number of buildings/towers - 1
  • Casino
  • Number of bars/lounges - 1
  • Access to nearby outdoor pool
  • Free water park access
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2011
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Free wired internet
  • Number of coffee shops/cafes - 1
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Banquet hall
  • Laundry facilities
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Free water park access
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Room Amenities

Hotel Okura Macau offers 488 air-conditioned accommodations with fireplaces and free minibar items. A pillow menu is available. 65-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, bidets, and toilets with an electronic bidet. This Cotai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Fireplace
  • Room service (24 hours)
  • Desk
  • Pay movies
  • Iron/ironing board (on request)
  • Free bottled water
  • Bidet
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Free wired internet
  • Pillow menu
  • LCD TV
  • TV size: 65
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Minibar (stocked, free items)
  • Towels provided
  • Number of bathrooms - 1
  • Toilet with electronic bidet
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Bed sheets not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Japanese breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Terrace Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Yamazato - Overlooking the pool and garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.

Nagomi - This lobby lounge specializes in international cuisine and serves lunch and light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Nearby Activities

A health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

  • Golfing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately MOP 285.2 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.

Guests booking a breakfast-inclusive rate plan receive breakfast for up to 2 adults (based on occupancy). Additional charges apply for children.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.

UnionPay

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

Number of children who can stay free - 2

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets not allowed

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Hotel Names

  • Hotel Okura Macau
  • Macau Hotel Okura
  • Macau Okura
  • Macau Okura Hotel
  • Okura Hotel Macau
  • Okura Macau
  • Okura Macau Hotel
  • Hotel Okura Macau Cotai
  • Okura Macau Cotai
  • Hotel Okura Macau Hotel
  • Hotel Okura Macau Cotai
  • Hotel Okura Macau Hotel Cotai

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?