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Hotel Okura Macau

5.0 star property

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Photo gallery for Hotel Okura Macau

Property entrance
Indoor pool, outdoor pool, sun loungers
Exterior
Free minibar, in-room safe, desk, laptop workspace
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Gym

Explore the area

Map
Galaxy Macau TM Resort, Ave Marginal Flor De Lotus, Cotai
  • Rua do Cunha
    ‪12 min walk‬
  • Galaxy Arena
    ‪13 min walk‬
  • teamLab SuperNature Macao
    ‪13 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room (Twin)

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room (Twin)

  • 495 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Okura Deluxe Room

Free minibar, in-room safe, desk, laptop workspace

Okura Deluxe Room

  • 495 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 904 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Royal Suite

Free minibar, in-room safe, desk, laptop workspace

Royal Suite

  • 1356 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (King)

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room (King)

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite

Separate tub and shower, free toiletries, hair dryer, bathrobes

Premier Suite

  • 1238 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite

Free minibar, in-room safe, desk, laptop workspace

Superior Suite

  • 1066 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

Similar properties

Front of property

Studio City

  • Pool
  • Spa
  • Waterslide
  • Parking included
4.4 out of 5, Excellent, (1002)
The price is $123
per night
$142 total
includes taxes & fees
Feb 19 - Feb 20
Studio City

About this property

Hotel Okura Macau

5-star Cotai hotel close to Venetian Macao Casino
At Hotel Okura Macau, hit the nearby beach, relax by an indoor pool, or spend the day at a complimentary water park.
Hotel Okura Macau offers 488 air-conditioned accommodations with fireplaces and free minibar items. A pillow menu is available. 65-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, bidets, and toilets with an electronic bidet.

This Cotai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

A health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a complimentary water park, Hotel Okura Macau features a lazy river and a waterslide. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a casino, an outdoor pool, and an indoor pool. Guests can use the outdoor pool at a partner property. A roundtrip airport shuttle at scheduled times and an area shuttle are complimentary for guests. Complimentary self parking is available on site.

Hotel Okura Macau has designated areas for smoking.

Japanese breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Terrace Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Yamazato - Overlooking the pool and garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.
Nagomi - This lobby lounge specializes in international cuisine and serves lunch and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 8:30 PM at scheduled times
  • Free area shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 10:30 AM for a fee: MOP 285.20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Nagomi
  • Terrace Restaurant
  • Yamazato

Things to do

  • Casino
  • Children's pool
  • Free water park
  • Health club
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Children's pool
  • Free area shuttle
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Passes to access the waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the waterpark.
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 18 to April 17:
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MOP 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately MOP 285.2 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Guests booking a breakfast-inclusive rate plan receive breakfast for up to 2 adults (based on occupancy). Additional charges apply for children.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Okura Macau
Macau Hotel Okura
Macau Okura
Macau Okura Hotel
Okura Hotel Macau
Okura Macau
Okura Macau Hotel
Hotel Okura Macau Cotai
Okura Macau Cotai
Hotel Okura Macau Hotel
Hotel Okura Macau Cotai
Hotel Okura Macau Hotel Cotai

Hotel Okura Macau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 42 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vitti

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. Nice water park for kids.
Stayed 1 night in Aug 2024

10/10 Excellent

wai leung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Liang-i, Monte Sereno

Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony Chung Ho

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Worthy of a 5 star hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jonathan, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleasant stay with curious staff and well knowledge management. It was well chosen hotel and convenient location.
Stayed 1 night in Jan 2024

10/10 Excellent

Perry, Sunnyvale

Stayed 2 nights in Jan 2024

10/10 Excellent

Jonathan, Honolulu

Stayed 1 night in Jan 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Wai Kwong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service provided by those friendly staffs.
Stayed 1 night in Jan 2024

10/10 Excellent

VIJAY PRADIP

Stayed 4 nights in Dec 2023

10/10 Excellent

BOWEI

Stayed 1 night in Dec 2023

10/10 Excellent

Min Yen Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Checked in late and was offered late check out automatically. Minibar is complementary. Would always be my first choice of stay .
Stayed 1 night in Dec 2023

10/10 Excellent

YEE KIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

KIT YING

Stayed 1 night in Dec 2023

10/10 Excellent

Boon Hau

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Will stay again!
Stayed 1 night in Dec 2023

8/10 Good

Waichi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience
Best hotel experience, among a few in Cotai Macau. Font Desk Manager and Customer Service personnel provided top-notch assistances to our arrival pick-up and late check-in. Would definitely stay again!
Stayed 1 night in Dec 2023

10/10 Excellent

Kui Ming

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff services. Excellent hotel condition. Convenient location. Nothing to complain about.
Stayed 1 night in Dec 2023

8/10 Good

Lan

Stayed 4 nights in Nov 2023

10/10 Excellent

Kenny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful
Stayed 1 night in Nov 2023

10/10 Excellent

Ampaivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent *****
Stayed 2 nights in Nov 2023

10/10 Excellent

YU TAT JACKY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jenson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have kids and celebrating their birthday, Okura Macau will prepare the room with kid tent in the room and provide fruit basket, birthday cake and a birthday box full of sweets and biscuits for the birthday boy/ girl. At Level 6 of Okura, your kids can also enjoy 2 Galaxykiz activities per day. As Okura is a Expedia VIP access hotel, you will also enjoy free Limo to and fro the airport.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Perry, Sunnyvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023