*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed seasonally each year. They will be closed from December 29 to March 13:
- Swimming pool
Property Features
In addition to a full-service spa, JW Marriott Hotel Macau features a lazy river and a waterslide. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.
This 5-star property offers access to a business center, meeting rooms, and limo/town car service. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. A roundtrip airport shuttle at scheduled times and an area shuttle are complimentary for guests. Complimentary self parking is available on site.
JW Marriott Hotel Macau is a smoke-free property.
- Library
- Express check-in
- Lazy river
- Waterslide
- Free ferry terminal shuttle
- Free shopping center shuttle
- Number of outdoor pools - 1
- Number of spa tubs - 1
- Elevator
- Fitness facilities
- Free airport transportation
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Express check-out
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- Limo or town car service available
- Biodegradable/compostable stirrers
- Computer station
- Water-efficient showers only
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Total number of rooms - 1015
- Rooftop terrace
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2015
- Steam room
- Free WiFi
- Sauna
- Health club
- Free wired internet
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's club (surcharge)
- Children's pool
- Safe-deposit box at front desk
- Free area shuttle
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 4
- Ballroom
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Wedding services
- Garden
- Multilingual staff
- Free casino shuttle
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Lazy river
- Waterslide
- Free WiFi
- Soundproofed rooms
- Free area shuttle
- Laundry facilities
- Playground on site
- Refrigerator
- Free cribs/infant beds
Room Amenities
JW Marriott Hotel Macau offers 1015 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Espresso maker
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Soundproofed rooms
- Turndown service
- Free bottled water
- Premium TV channels
- Slippers
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Individually furnished
- Pillow menu
- TV size measurement: inch
- Free cribs/infant beds
- LED TV
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Laptop-friendly workspace
- LED light bulbs
- Recycling
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Low-height counters/sink
- Height-adjustable showerhead
- Grab bar - near toilet
- Grab bar - in bathtub
- Roll-in shower
- Transfer shower
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
JW Marriott Hotel Macau has 4 restaurants serving breakfast, lunch, and dinner.
Urban Kitchen - This restaurant specializes in international cuisine. A children's menu is available. Open daily.
The Lounge - This coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
The Pool Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.
Spa Services
The Ritz-Carlton Spa, Macau has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
- Number of treatment rooms 13
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Assistive listening devices available
- Wheelchair-accessible van parking
- Braille or raised signage
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a lazy river, a waterslide, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately MOP 338.8 for adults and MOP 165 for children
- Rollaway bed fee: MOP 500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
UnionPay
Comprehensive food waste policy
Comprehensive recycling policy
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 11
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Children stay free
Service animals not allowed
Number of children who can stay free - 2
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for MOP 500.0 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- JW Marriott Hotel Macau Cotai
- JW Marriott Hotel Macau
- JW Marriott Macau Cotai
- JW Marriott Hotel Macau Hotel
- JW Marriott Hotel Macau Cotai
- JW Marriott Hotel Macau Hotel Cotai
Hotel Reviews
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