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Londoner Grand, a Luxury Collection Hotel, Macao

5.0 star property

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Photo gallery for Londoner Grand, a Luxury Collection Hotel, Macao

Experience the grandeur of this beautifully designed corridor, lined with ornate paneling and elegant lighting fixtures.
Property video
Relax by the rooftop pool surrounded by lounge chairs and umbrellas, taking in the city view.
Experience the blend of modern and classical architecture at this hotel complex, featuring a central building with a grand archway and beautifully landscaped surroundings.
Enjoy a refined dining experience in this elegantly designed restaurant with high ceilings, arched beams, and large windows offering a view of the surrounding landscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Spa
  • Parking available
  • Room service

Explore the area

Map
The Londoner Macao, ESTR do Istmo, s/n, Cotai
  • Cotai Strip
    ‪1 min walk‬
  • The Londoner Macao Casino
    ‪2 min walk‬
  • Venetian Macao Casino
    ‪3 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪2 min drive‬

Room options

View all photos for Paiza Grand - Grand Henry Suite

1 bedroom, premium bedding, in-room safe, blackout drapes

Paiza Grand - Grand Henry Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Paiza Grand - Grand Elizabeth Suite

65-inch LCD TV with satellite channels, TV

Paiza Grand - Grand Elizabeth Suite

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Paiza Grand - Grand Charles Suite

65-inch LCD TV with satellite channels, TV

Paiza Grand - Grand Charles Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Catherine Suite

1 bedroom, premium bedding, in-room safe, blackout drapes

Catherine Suite

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking (View)

1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Room, 1 King Bed, Non Smoking (View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds, Non Smoking (View)

1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Twin Room, 2 Double Beds, Non Smoking (View)

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Henry Suite

1 bedroom, premium bedding, in-room safe, blackout drapes

Henry Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

65-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, City View

Suite, 2 Bedrooms, Non Smoking, City View | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 2 Bedrooms, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, City View

Suite, 2 Bedrooms, Non Smoking, City View | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 2 Bedrooms, Non Smoking, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Paiza Grand - Grand Catherine Suite

1 bedroom, premium bedding, in-room safe, blackout drapes

Paiza Grand - Grand Catherine Suite

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, City View, Poolside

Suite, 2 Bedrooms, City View, Poolside | Lobby

Suite, 2 Bedrooms, City View, Poolside

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

65-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, blackout drapes

Deluxe Twin Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

Londoner Grand, a Luxury Collection Hotel, Macao

5-star Cotai hotel connected to a shopping center, steps from The Londoner Macao Casino
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour fitness center, a conference center, and self parking.
Londoner Grand, a Luxury Collection Hotel, Macao offers 2405 accommodations with laptop-compatible safes and espresso makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Cotai hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Londoner Grand, a Luxury Collection Hotel, Macao features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants. Business-related amenities at this 5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge).

Londoner Grand, a Luxury Collection Hotel, Macao has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
The Conservatory - Onsite restaurant. Guests can enjoy drinks at the bar.
Chelsea Garden - Onsite restaurant. Open 24 hours. Open daily.
Hampton Court - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 10:30 AM to 9:00 PM at scheduled times
  • Self parking on site (MOP 300 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 1:00 PM for a fee: MOP 208 to 500 for adults and MOP 208 to 500 for children
  • 3 restaurants

Restaurants on site

  • Chelsea Garden
  • Hampton Court
  • The Conservatory

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 41 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MOP 208 to 500 for adults, and MOP 208 to 500 for children
  • Self parking fee: MOP 300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests age 13 and older will be considered adults.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Londoner Grand, a Luxury Collection Hotel, Macao Hotel
Londoner Grand, a Luxury Collection Hotel, Macao Cotai
Londoner Grand, a Luxury Collection Hotel, Macao Hotel Cotai

Londoner Grand, a Luxury Collection Hotel, Macao Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 40 out of 60 reviews
Rating 8 - Good. 15 out of 60 reviews
Rating 6 - Okay. 3 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Louie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality and very clean hotel with convenient access to shopping malls. Would have liked to see a poolside bar but other than that everything was five stars. The shopping mall under the hotel is unbearingly cold so take a jacket with you until you get outside.
Stayed 3 nights in Jul 2025

10/10 Excellent

JUN MING JOEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife had a really great stay with Londoner Grand. The room and service is top notch and we will definitely stay again with Londoner Grand.
Stayed 4 nights in Jul 2025

8/10 Good

Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, F&B is a bit slow
Stayed 2 nights in Jun 2025

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2025

10/10 Excellent

NAING

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice hotel, super clean, top grand
Stayed 3 nights in May 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Stayed 3 nights in May 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice modern hotel near Venetian and MGM

Nice modern hotel. Friendly staff offering good tips
Stayed 1 night in May 2025

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, property conditions & facilities
Very nice hotel, great rooms, and friendly staff.
Stayed 2 nights in May 2025

8/10 Good

Selene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a new hotel. The staff are generally nice with several needs more training on serving guests. No response on question I asked through Expedia message.
Stayed 1 night in May 2025

10/10 Excellent

Chenbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a new hotel with the best view. super nice location, you are in the middle the best area of Macau. We enjoyed our stay so much ! great hotel
Stayed 2 nights in May 2025

6/10 Okay

imraan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come back
Stayed 1 night in Apr 2025

10/10 Excellent

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kin Fan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Good accommodation and nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Yang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good！
Stayed 2 nights in Jul 2025

10/10 Excellent

Nga Kay Irene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Wai Fun Jennifer

Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth CS

Stayed 2 nights in Jul 2025

10/10 Excellent

Sreeram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Wai Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good gambling experience. Great weekend spot. Bars and clubs limited on cotai strip. Macau old town ok. Old Taipan good fun especially at Old Taipa Tavern. Had a great night there. Happy hour 6-9pm. Play dice with the bar girls. If you get higher than bar girl drink is free.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kwan Ting

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My staying in Londoner Grand is absolutely amazing. One of their staff Frank has been extra helpful and friendly, I really do appreciate him upgrading our experience as it has been a while since we last came to Macau. All the staff in Londoner are very friendly and helpful. The room is clean and on point.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

King Ying T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Environment

Please stop using plastic water bottles in the rooms. Would be great if huge hotels as such would be more environmentally friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

KA WAI

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Jul 2025