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The Londoner Hotel

5.0 star property

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Photo gallery for The Londoner Hotel

Interior
Lobby
Porch
Exterior
4 outdoor pools

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Parking included
  • Breakfast included
  • Spa

Explore the area

Map
Estrada do Istmo. s/n Cotai, Macau SAR, Cotai, P.R. China
  • Cotai Strip
    ‪1 min walk‬
  • Venetian Macao Casino
    ‪2 min walk‬
  • Eiffel Tower at The Parisian Macao
    ‪11 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪7 min drive‬

Room options

View all photos for Victoria Suite

Victoria Suite | Minibar, in-room safe, individually decorated, desk

Victoria Suite

  • 807 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Louis Suite

75-inch flat-screen TV with digital channels, TV

Louis Suite

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

The Parisian Macao

  • Pool
  • Spa
  • Free airport shuttle
  • Kids pool
4.5 out of 5, Wonderful, (1274)
The price is $124
per night
$142 total
includes taxes & fees
May 22 - May 23
The Parisian Macao

About this property

The Londoner Hotel

5-star Cotai hotel connected to a rail/subway station, steps from Cotai Strip
19 restaurants, 4 outdoor pools, and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include 2 bars/lounges, a 24-hour fitness center, and 3 coffee shops/cafes. Change of towels is available on request.
The Londoner Hotel offers 594 air-conditioned accommodations with minibars and safes. These individually decorated accommodations have separate sitting areas. 75-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and Thai massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily.
The Londoner Hotel features 4 outdoor swimming pools and a 24-hour fitness center. Dining is available at one of the hotel's 19 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 5-star property consist of a business center, 19 meeting rooms, and limo/town car service. Event facilities measuring 1152 square feet (107 square meters) include a conference center. This Victorian hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. A roundtrip airport shuttle at scheduled times and a ferry terminal shuttle are complimentary for guests. Complimentary covered self parking is available on site.

The Londoner Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 1:00 PM.
The Londoner Hotel has 19 restaurants on site.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 11:00 AM to 9:00 PM at scheduled times
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 1:00 PM
  • 19 restaurants
  • 2 bars/lounges
  • 3 coffee shops/cafes
  • Couples/private dining

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Full-service spa
  • Shopping mall

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Children's dinnerware
  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference center (1,152 square feet of space)

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Deep-tissue massages
  • Hot tub
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 38 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Londoner Hotel Hotel
The Londoner Hotel Cotai
The Londoner Macao Hotel
The Londoner Hotel Hotel Cotai

The Londoner Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 24 out of 26 reviews
Rating 8 - Good. 1 out of 26 reviews
Rating 6 - Okay. 0 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hualong, brooklyn

Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Stayed 1 night in Mar 2025

10/10 Excellent

Wenjie, Claremont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An upscale hotel with private butler service. Exceptional!😀😀
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Dec 2024

10/10 Excellent

SUHUA

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like
Stayed 3 nights in May 2024

10/10 Excellent

Yuen Yiu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住宿飲食非常好，房隔音可以有改善
Stayed 1 night in Apr 2025

4/10 Poor

Hsinyi

Traveled with group
Liked: Cleanliness
Disliked: Staff & service

交通不便

Stayed 2 nights in Apr 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務好，餐飲高水準，房間很舒適。讚👍。 可惜很貴，否則會常來。
Stayed 1 night in Mar 2025

10/10 Excellent

zhongying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

YOUMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ilseung

Liked: Cleanliness, staff & service, property conditions & facilities
Best of best
Stayed 3 nights in Nov 2024

10/10 Excellent

SEONGLIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

CHULJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Kuochiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kwong Chi

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 1 night in Jul 2024

8/10 Good

Kwong Chi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ngai Chuen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ho Yuen

Stayed 1 night in Apr 2024

10/10 Excellent

CHAILAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體體驗極佳

衷心地謝謝倫敦人酒店禮賓服務的貼心安排，同時感謝從機場接機開始、到直接在華庭完成退房整個過程中服務我們的所有先生女士們。這趟入住的整體體驗只能說再好不過了，很期待下一次的造訪！
Stayed 1 night in Feb 2024

10/10 Excellent

Kat Wing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebrate birthday with my sister

Prefect and good service hotel in the world
Stayed 2 nights in Feb 2024

10/10 Excellent

Feng Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

超級讚的一間飯店👍

這是我旅遊至今、遇過服務最到位的一間飯店.住宿期間真的讓人非常開心且難忘
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel experience

The hotel is clean and spacious All staffs are nice, friendly and helpful Hotel location is convenient
Stayed 1 night in Dec 2023

10/10 Excellent

Hatsuki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋の設備、清潔さ、すべてのスタッフのホスピタリティ、ラウンジでの飲食すべてが完璧でした。今すぐもう一度行きたいくらいです。これまで体験したホテル滞在のうちで一番満足と言っていいくらいです。ありがとうございました。
Stayed 2 nights in Nov 2023