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Wynn Palace

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wynn Palace

Bar (on property)
Outdoor pool, open noon to 9:00 PM, cabanas (surcharge), pool umbrellas
Interior detail
Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Avenida Da Nave Desportiva, Cotai
  • City of Dreams
    4 min walk
  • Hard Rock Casino
    4 min walk
  • The House of Dancing Water
    4 min walk
  • Macau (MFM-Macau Intl.)
    10 min drive

Room options

View all photos for Palace King Room

View from room

Palace King Room

  • 730 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 960 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fountain Suite Queens Lake View

View from room

Fountain Suite Queens Lake View

  • 915 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Parlor Suite

Premium bedding, minibar, in-room safe, desk

Parlor Suite

  • 1460 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fountain Suite King Lake View

Fountain Suite King Lake View | View from room

Fountain Suite King Lake View

  • 915 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Queen Room

Palace Queen Room | View from room

Palace Queen Room

  • 730 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Fountain Parlor Suite

Fountain Parlor Suite | Premium bedding, minibar, in-room safe, desk

Fountain Parlor Suite

  • 1830 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

St. Regis Macao

Pool
Hot Tub
Spa
Free WiFi
4.8 out of 5, Exceptional, (829)
The price is $195
per night
$224 total
includes taxes & fees
Dec 8 - Dec 9
St. Regis Macao

About this property

Wynn Palace

5-star Cotai hotel steps from Performance Lake
14 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a steam room, valet parking, and 24-hour room service.
Wynn Palace offers 1706 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Cotai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.
In addition to a full-service spa, Wynn Palace features an outdoor pool and a steam room. Dining is available at one of the hotel's 14 restaurants. Business-related amenities at this 5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge).

Wynn Palace is a smoke-free property.

SW Steakhouse - This fine-dining restaurant serves dinner only. Reservations are required.
Wing Lei Palace - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Pronto - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Mizumi - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
Sweets - This café serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Free ferry terminal shuttle
  • Valet parking on site (MOP 750 per day)

Food and drink

  • 14 restaurants

Restaurants on site

  • Mizumi
  • Pronto
  • SW Steakhouse
  • Sweets
  • Wing Lei Palace

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Free area shuttle
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On a lake
  • Pool cabanas (surcharge)
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 28 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
SkyCab cable car is closed October 27-December 6, 2024 for annual maintenance.
Guests are required to present a valid arrival card issued during immigration clearance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 575.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: MOP 750 per day
  • Rollaway bed fee: MOP 575.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from noon to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Wynn Palace Hotel Cotai
Wynn Palace Hotel
Wynn Palace Cotai
Wynn Palace Hotel
Wynn Palace Cotai
Wynn Palace Hotel Cotai

Wynn Palace Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 807 out of 1001 reviews" "
Rating 8 - Good. 149 out of 1001 reviews" "
Rating 6 - Okay. 26 out of 1001 reviews" "
Rating 4 - Poor. 7 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kean yeow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back again… all excellent and comfort .
Stayed 3 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake view palace restaurant is a disaster. It is much worse than I have it 2 years ago. Later I learned the main chef has left. Nobody informed me when I make the booking
Stayed 2 nights in May 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel! Treated like actual royalty
I wish I could have stayed longer it was without a doubt the highlight of my trip to Hong Kong/Macau region. Exceptional service (every single staff member went above and beyond to deliver the best service). The decor is exquisite, very palatial and beautiful flowers everywhere, they smell lovely and I couldn’t stop taking photos! Plus I had a view of the fountains from my room. There is so much to do from the gorgeous jacuzzi/pool area, the spa was dreamy and I loved my palace pedicure. Thats before the water fountains, the shops and the casino! Which were all brilliant too. I liked the casino as it was better laid out than other casinos in the area and more peaceful. The breakfast was top tier and I tried 99 Noodles which was super yummy. I honestly was not considering coming back to Hong Kong / Macau but now I must just to experience this fabulous hotel again. Thank you so much and I really appreciate the birthday truffles surprise too :)
Stayed 1 night in Apr 2024

10/10 Excellent

vahik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Macau
Stayed 1 night in Nov 2023

6/10 Okay

Ngoc

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The room smells like smoke. Its terrible, the spa is beautiful
Stayed 2 nights in Oct 2023

10/10 Excellent

Chan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful experience
as expected, the stay was very good. will stay again in future
Stayed 2 nights in Sep 2023

10/10 Excellent

yen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport staff friendly property clean
Stayed 1 night in Jun 2023

10/10 Excellent

Foo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room facing the fountain.. staff is wonderful. Breakfast buffet is ok..
Stayed 3 nights in May 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is nicest casino I have ever seen
Stayed 3 nights in May 2023

10/10 Excellent

DENIS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was great! Love the hotel, love the upgrade
Stayed 1 night in Apr 2023

10/10 Excellent

LAI KING

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and good services. Breakfast variety of hot dishes is limited but bakery are very extensive. It will be great to make it balance.
Stayed 2 nights in Apr 2023

8/10 Good

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the pool to reception.
Stayed 1 night in Apr 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment , happy experience
Stayed 1 night in Apr 2023

8/10 Good

Amy, Hong Kong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services from the staff were very pleasing
Stayed 1 night in Apr 2023

10/10 Excellent

Chi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing change since my last visit before pandemic, excellent service and condition everywhere.
Stayed 2 nights in Apr 2023

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Christopher Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Man Fai

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Kuong Pou

Stayed 3 nights in Feb 2023

10/10 Excellent

Rafael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wynn Palace Macau a must if you want to spoil yourself and your family. Facilities are fantastic for a memorable and exclusive experience.
Stayed 2 nights in Feb 2023

8/10 Good

Sau Man Rosa, Hong Kong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good. Got a free room upgrade and late check out as VIP access benefits. Staffs at registration and room service were great, very friendly and accommodating. Room was clean and big. However, not very happy with the service of a staff called Shawn 姜雙 at the cafe Sweets. He was extremely rude, unfriendly and unhelpful. He sounded like he just want to get rid of us when we were paying at the cashier! Also, I was shocked that this hotel doesn't accept Alipay Hong Kong but only accept Alipay China, while even most of the local restaurants accept Alipay Hong Kong. Additionally, this hotel doesn't offer shuttle to Hong Kong and Macau ferry pier, while this is a basic service by almost all of the casino resorts in Macau. From the fact that they offer shuttle to Border Gate and Hengqin Port but not Hong Kong Macau ferry pier, and also only accept Alipay China but not Alipay Hong Kong, it gives the impression that this hotel only welcome mainland Chinese but not Hong Kong travelers, which is very disappointing.
Stayed 1 night in Feb 2023