Comfort Suites Omaha East-Council Bluffs

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Omaha East-Council Bluffs

Exterior
Lobby
Suite, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Business center

Reviews

7.0 out of 10

Good

Popular amenities

  • Gym
  • Hot Tub
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
1801 S 35th St, Council Bluffs, IA, 51501
  • Ameristar Casino Hotel at Council Bluffs
    13 min walk
  • Mid-America Center
    17 min walk
  • Horseshoe Council Bluffs
    3 min drive
  • Omaha, NE (OMA-Eppley Field)
    18 min drive

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Interior Corridor)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

King Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Suites Omaha East-Council Bluffs

Council Bluffs hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
Comfort Suites Omaha East-Council Bluffs offers 66 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 50-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Council Bluffs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2024.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Comfort Suites Omaha East-Council Bluffs provides a spa tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Council Bluffs hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Comfort Suites Omaha East-Council Bluffs is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Comfort Suites Council Bluffs
Comfort Suites Hotel Council Bluffs
Comfort Hotel Council Bluffs
Comfort Suites Council Bluffs Hotel
Council Bluffs Comfort Suites
Comfort Suites Council Bluffs
Comfort Suites Omaha East-Council Bluffs Hotel
Comfort Suites Omaha East-Council Bluffs Council Bluffs
Comfort Suites Omaha East-Council Bluffs Hotel Council Bluffs

Comfort Suites Omaha East-Council Bluffs Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 260 out of 1009 reviews" "
Rating 8 - Good. 318 out of 1009 reviews" "
Rating 6 - Okay. 190 out of 1009 reviews" "
Rating 4 - Poor. 127 out of 1009 reviews" "
Rating 2 - Terrible. 114 out of 1009 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Jodie

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My daughter and I stayed there had separate rooms and each one of them had bad odors
Stayed 1 night in Sep 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable!
Stayed 1 night in Sep 2024

10/10 Excellent

Shawneen

Stayed 1 night in Sep 2024

8/10 Good

Jordan, Lincoln

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in, they told me they had over booked and gave my room to someone else, even though I had reserved this room several weeks prior. She tried to tell me she would give me a room with two fulls instead of a king for same price. I told her if she was downgrading me then I would need some money back. She spoke with her manager and I received an upgrade instead. Very nice people.
Stayed 1 night in Sep 2024

2/10 Terrible

Eric

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When me and my family arrived at the hotel at check in the women at the front desk told me I was unable to stay in the room I booked then put me us in another room. Me and my family laid down to goto bed when we noticed bed bugs in both the beds. When we went down to the front desk to tell them our room had bed bugs the man at the front desk said what room we were in before we could even tell him. It's almost like this room was a know problem. After being at this hotel for only 3-4 hours we decided it was best to pack up and head home.
Stayed 1 night in Sep 2024

8/10 Good

mathew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay . only thing that was bad was the bathroom door needed to be oiled .
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kylie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Amber

Stayed 1 night in Sep 2024

10/10 Excellent

Dustin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Leta B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fine. The people at check in were difficult to understand.We lijed the room. But from 1-2am. People were very noisie in tge hall. Banging doors. Loud talking and loud up and down the halls. It is the front desk help to STOP this. Nothing was done!! If we stay here again. We will select an upstairs room.In hopes it will be QUIETIER! The bed and pillows are GREAT.Room is clean. So Mist all Was ok! No odd smells in the room. The room is Good
Stayed 1 night in Aug 2024

6/10 Okay

Sherry

Traveled with family
Liked: Amenities
Three stars- they did not give me the room I reserved which had a kitchen area. When we got into the room we called them and the front desk said I will call you back. We waited and finally gave up. I did not get the room I reserved. The toilet seat was plastic(cheap) and was not securing properly. I had to secure it many times. The ice machine was dirty. The cleaning staff were prompt and helpful!
Stayed 3 nights in Aug 2024

6/10 Okay

Nicole

Traveled with partner
Everything was good, our room was great and clean. The staff was very helpful and respectful. The pool was alright all except the clump of hair and bugs floating in the water. But all in all it was a good stay for one night.
Stayed 1 night in Aug 2024

4/10 Poor

Jess

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brent

Stayed 1 night in Aug 2024

10/10 Excellent

Nataliya

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good. Friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for the money
Stayed 1 night in Aug 2024

4/10 Poor

Taylor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for a change of bedding at the front desk, house keeping never came and never cleaned our room or even made our bed with the old bedding. Closet door didn't close. Shower door extremely loud when opening and closing. Stains on the carpet. Very limited options at breakfast almost everything was out and we went at 8am. Areas dirty throughout the hotel. Had to ask to eat dinner in the dining area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Follay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect booking
It was excellent
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Noce stay.
Wasnt sheets for sofa bed in room. No room cleaning for multiple night stay. Had to ask for towels each day. Great breakfast!
Stayed 2 nights in Aug 2024

8/10 Good

John R (Randy)

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a clean hotel with comfortable beds. That being said, the air conditioning unit in our room was leaking water and the carpet was soaked and starting to smell like mildew. The leak was fixed at our request, but the carpet remained wet during our stay.
Stayed 1 night in Aug 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice breakfast man!!
Stayed 1 night in Aug 2024