Hilton Garden Inn Omaha East/Council Bluffs

3.0 star property

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Photo gallery for Hilton Garden Inn Omaha East/Council Bluffs

Exterior
Lobby
Reception
Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Free airport shuttle
  • Pet friendly

Explore the area

Map
2702 Mid America Drive, Council Bluffs, IA, 51501
  • Horseshoe Council Bluffs
    ‪1 min walk‬
  • Mid-America Center
    ‪6 min walk‬
  • Ameristar Casino Hotel at Council Bluffs
    ‪4 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪22 min drive‬

Room options

Room

  • 500 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 6
  • 1 King Bed

Room

  • 500 sq ft
  • Sleeps 5
  • 1 King Bed

Room, Accessible

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Room

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 500 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 500 sq ft
  • Sleeps 5
  • 1 King Bed

Room

  • 500 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room

  • 50 sq ft
  • Sleeps 5
  • 1 King Bed

Room

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn Omaha East/Council Bluffs

3-star Council Bluffs hotel close to Harrah's Council Bluffs Casino
A casino, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a nightclub, a fitness center, and a bar/lounge.
Hilton Garden Inn Omaha East/Council Bluffs offers 153 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Omaha East/Council Bluffs features an indoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5995 square feet (557 square meters) include conference space. This business-friendly hotel also offers a casino, a nightclub, and multilingual staff. An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Hilton Garden Inn Omaha East/Council Bluffs is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Great American Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 9.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Great American Grille

Things to do

  • 1,500 slot machines
  • 20 gaming tables
  • Casino (38,500 square feet of space)
  • Gym
  • Indoor pool
  • Nightclub
  • Sportsbook
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 5,995 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Omaha East Council Bluffs
Hilton Garden Inn Omaha Hotel Council Bluffs East
Hilton Garden Inn Omaha East Council Bluffs Hotel
Hilton Garden Inn Omaha
Hilton Garn Omaha Council Blu
Hilton Omaha Council Bluffs
Hilton Garden Inn Omaha East Council Bluffs
Hilton Garden Inn Omaha East/Council Bluffs Hotel
Hilton Garden Inn Omaha East/Council Bluffs Council Bluffs
Hilton Garden Inn Omaha East/Council Bluffs Hotel Council Bluffs

Hilton Garden Inn Omaha East/Council Bluffs Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 397 out of 850 reviews
Rating 8 - Good. 266 out of 850 reviews
Rating 6 - Okay. 99 out of 850 reviews
Rating 4 - Poor. 46 out of 850 reviews
Rating 2 - Terrible. 42 out of 850 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Fran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, employees were very friendly and helpful. The breakfast buffet was a little expensive and there wasn’t a lot of parking.
Stayed 1 night in Nov 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Corrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 4 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Roberto

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean rooms. Bartender was super kind and knowledgeable. Front lobby staff did not make clear our check-out time nor deposit for damages.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ana

Business traveler, Traveled with partner
Liked: Amenities
Clean & quiet
Stayed 1 night in Oct 2024

2/10 Terrible

John, Any city

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Some clanging noise in the wall all night, very annoying. They wanted to charge me $14 for an English muffin in the morning when our reservation was supposed to include a continental breakfast. The area around the hotel was sketchy as well.
Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Clean spacious rooms, and fun casino. The steakhouse in the casino was delicious!
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Mike

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Rude staff. Hotel gettn old and rough shafe
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Connie, Lincoln

Traveled with family
They would only allow 7 people in the pool area at one time. Very disappointing we didn’t even get to use the pool because there was always 7 people in there.
Stayed 2 nights in Jul 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Hillary

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and has all the amenities anyone would need
Stayed 2 nights in Jun 2024

2/10 Terrible

JANA

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

mark

terrible experience
Did not stay got no notifcication of the reservation No advance notice of the stay in june. Can't get a hold of hotels .com customer service. This is a total scan Don't book with them
Stayed 4 nights in Jun 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, a little warm
We were pleasantly surprised by the condition and quality of the hotel based on the price. Our only issue was temperature, the common areas were very warm and our room never cooled down fully. It was June so I know the system was working hard, but we run hot so temperature is very important.
Stayed 1 night in Jun 2024

6/10 Okay

Richelle

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024