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Quality Inn & Suites Council Bluffs - Omaha East

2.5 star property

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Photo gallery for Quality Inn & Suites Council Bluffs - Omaha East

Indoor pool
Dining
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Exterior

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $63
includes taxes & fees
May 28 - May 29

Explore the area

View in a map
3537 W Broadway, Council Bluffs, IA, 51501
  • Place, Harrah's Council Bluffs Casino
    ‪2 min drive‬
  • Place, Stir Cove
    ‪2 min drive‬
  • Place, Charles Schwab Field Omaha
    ‪4 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪13 min drive‬

Room options

View all photos for 1 King Bed, Business Room, Suite, Nonsmoking

In-room safe, desk, laptop workspace, iron/ironing board

1 King Bed, Business Room, Suite, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Business Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Double Beds, Suite, Nonsmoking

In-room safe, desk, laptop workspace, iron/ironing board

2 Double Beds, Suite, Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for 1 Queen Bed, Nonsmoking

In-room safe, desk, laptop workspace, iron/ironing board

1 Queen Bed, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Business Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Business Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Business Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Business Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Business Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Queen Room - Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Queen Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

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Exterior
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  • Breakfast included
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About this property

Quality Inn & Suites Council Bluffs - Omaha East

Council Bluffs hotel close to CHI Health Center Omaha
This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Change of towels is available on request.
Quality Inn & Suites Council Bluffs - Omaha East offers 89 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Council Bluffs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Quality Inn & Suites Council Bluffs - Omaha East features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1830 square feet (170 square meters) include conference space. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn & Suites Council Bluffs - Omaha East has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (USD 25 per week)
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,830 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Express check-in available

Minimum check-in age: 20

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 10.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 25.00 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Council Bluffs

Quality Inn Council Bluffs

Quality Inn Suites

Quality & Suites I 480 I 29

Quality Inn Suites near I 480 I 29

Quality Inn & Suites near I-480 and I-29 Hotel

Quality Inn & Suites near I-480 and I-29 Council Bluffs

Quality Inn & Suites near I-480 and I-29 Hotel Council Bluffs

Quality Inn & Suites Council Bluffs - Omaha East Reviews

Reviews

5.0
Rating 10 - Excellent. 70 out of 456 reviews
Rating 8 - Good. 51 out of 456 reviews
Rating 6 - Okay. 76 out of 456 reviews
Rating 4 - Poor. 78 out of 456 reviews
Rating 2 - Terrible. 181 out of 456 reviews

4.6/10

Cleanliness

5.8/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

Reviews

6/10 Okay

Luis Gabriel

Stayed 1 night in Feb 2026

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
One of the beds fell apart, we fixed. Only one towel, but front desk brought more. Hair dryer didn't work, but got a working one at the front desk. Shower curtain wouldn't stay closed. Toilet seat wasn't attached on one side. Floor was dirty. Television didn't work, front desk had to come and fix.
Stayed 1 night in Feb 2026

6/10 Okay

Vivian

Traveled with family
Liked: Amenities, property conditions & facilities
The clerk who signed me in was kind and friendly. Two people in party - 1 wash cloth, 1 hand towel, 2 bath towels. My hair is to my waist and needs it own towel. No cups to the in room free coffee. There saw something dark and visible sticky on the front ot the left dresser, the tissue cover was rusty, and the floor nearby. Otherwise the room was clean and quiet.
Stayed 1 night in Feb 2026

2/10 Terrible

Brianna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff lacked hospitality, it was dirty the food was moldy the room had stained sheets and walls. It was not worth what i paid
Stayed 2 nights in Feb 2026

2/10 Terrible

Briyith

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Checked into room 406, it was disgusting. Linens were dirty, lamps were broken, and the tub had mold. I booked it thru hotels.com. I called Hotels.com to cancel or at least get a partial refund. Didn't get a refund. The rep called the front desk and they declined to cancel. I had to eat the cost. I ended up checking out as soon as I checked in. Gave the keys back and left. I ended up going to a different hotel and didnt use hotels com.
Moldy tub.
Nasty stains all around sheets and bed covers.
Blood stain?
Broken light bulb pieces on the ground too
Stayed 2 nights in Feb 2026

6/10 Okay

Isiah

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was in condition
Stayed 1 night in Feb 2026

4/10 Poor

James

Disliked: Cleanliness, staff & service
Room was kind of run down, holes in the walls, outlets loose and dangerous. 2 towels, no other wash cloths. Windows filthy, whole hallway and stairways smelled of smoke
Stayed 2 nights in Feb 2026

4/10 Poor

Hayden

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. There was hair on the bed and pillows, walls were dirty. People walking around at all times of the night. Ended up leaving and didn’t even stay there. Felt unsafe
Stayed 1 night in Feb 2026

2/10 Terrible

Tom

Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel experience I’ve ever had. Everything felt dirty. Sheets and towels were stained. Couldn’t get water hot in room. Was worried there was bed bugs just by the looks of everything else (luckily I did not see any). I did not feel very safe or that my car wouldn’t be broken into. Thankfully I made it out unscathed but was looking forward to leaving the whole time.
Stayed 1 night in Feb 2026

6/10 Okay

Arthur

Business traveler
Disliked: Cleanliness, property conditions & facilities
The place is rundown and lots of drug addled/crazy people around. Staff were somewhat accommodating upon request though. It's just a very seedy area.
Stayed 1 night in Feb 2026

2/10 Terrible

Colin

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was horrendous. The whole building incuding the rooms smell like strong of cigarette smoke and the linens are full of stains. Theres homeless living in the parking lot. I ait the $100 cost of the room and immediately gave our key back and left. Would like my money back.
Stayed 2 nights in Jan 2026

4/10 Poor

Bryan

Stayed 1 night in Jan 2026

6/10 Okay

Stephen

Traveled with partner
Liked: Amenities, property conditions & facilities
When you walk into the office it reeks of incense. They really overdid it. You can even smell incense down the hallway and in your room. The room was somewhat clean. There was some stains on the bed. Black spots which could have possibly been bed bug spots. The TV didn't work. The breakfast was okay. The Belgian waffles tasted better than the American inn by Wyndham on 97th and Dodge. The hot food included hard boiled eggs and cold sausage. The coffee was good it was Folgers. I will never stay there again just because of the smell. Other than that everything was okay. If I was to suggest this hotel I would suggest getting a room on the second or third floor
Stayed 1 night in Jan 2026

2/10 Terrible

Nicholous, Los Angeles

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The motel is very rundown, the bathroom was filled with dust from Sanding plaster after patching up a light fixture that have been ripped out and not replaced. Black hairs covered the entirety of the bedsheets, and the pillow was stained with makeup. The walls are very thin, the people in the room next to me were very high on meth, and powwowed in the parking lot about where they were going to score the next morning before they took off on their bicycles. The hotel allows smoking, so be prepared for the odor. I booked a six night stay, I left after the first night, they did refund me the unpaid nights which was very appreciated.
Stayed 6 nights in Jan 2026

4/10 Poor

Angel

Stayed 4 nights in Jan 2026

2/10 Terrible

Jarrod

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty hair in the bedroom stains on the table and microwave brown stains on the sheets showed the front desk and they wouldnt even give a refund or offer a new room
Stayed 1 night in Jan 2026

2/10 Terrible

Dennis

Traveled with group
Disliked: Cleanliness, staff & service, amenities
The Check-In = horrible because this place is run by people from India who are so new to the USA they do not even understand spoken English 🙄 - let alone the basics of the USA hotel business. The hallways stunk of musty mildew odor. This because the plumbing leaks in the rooms. I stepped in wet carpeting in the room! And! They scam people out of money on Refunds when not staying the entire number ofvreserved nights! I had to file a State Attorney General Consumer Complaint against them because they hang up the phone. They hang up on customers because they do not b understand spoken English!
Stayed 6 nights in Dec 2025

2/10 Terrible

Edil

Disliked: Cleanliness, amenities, property conditions & facilities
Muy mala experiencia la berdad. Mu sucio
Stayed 2 nights in Dec 2025

6/10 Okay

Sandra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 4 nights in Dec 2025

10/10 Excellent

Temetria

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice stay for the price
Stayed 1 night in Jan 2026

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities
Disgusting, run down, has bugs. Smells like prostitution and drug dealing pimps. Very sketchy. Very nasty. Would never ever ever recommend to ANYONE.
Bed bug
Stayed 2 nights in Jan 2026

10/10 Excellent

Temetria

Stayed 1 night in Jan 2026

4/10 Poor

Darrell

Stayed 3 nights in Dec 2025

10/10 Excellent

Temetria

Stayed 1 night in Dec 2025