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Western Inn

Property class: 2.5

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Photo gallery for Western Inn

A hotel lobby with a reception desk, a staircase, and a waiting area.
A hotel room with two beds, a desk with a computer, a TV, and a lamp.
A bathroom with two sinks, a mirror, and a toilet.
A Western Inn building with a sign, windows, and air conditioning units.
A hotel corridor with a leather sofa, a lamp, and a carpeted floor. The text "COME AND STAY WITH US" is visible, along with the hotel name "WESTERN INN HOTEL" and location "Council Bluff, Iowa".

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $73
includes taxes & fees
Aug 30 - Aug 31

Explore the area

View in a map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Place, Bowlero Council Bluffs
    ‪8 min walk‬
  • Place, Henry Doorly Zoo and Aquarium
    ‪7 min drive‬
  • Place, Creighton University
    ‪9 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a computer, a TV, and a lamp.

Standard Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a sofa, a desk, and a window with curtains.

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a bench, a door, and a painting on the wall.

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About this property

Western Inn

Council Bluffs hotel with free breakfast
Coffee/tea in a common area, a business center, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a library, express check-out, and free newspapers are onsite.
Western Inn offers 51 accommodations with hair dryers and complimentary toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a library, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Western Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Western Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 193 out of 1000 reviews
Rating 8 - Good. 195 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 188 out of 1000 reviews
Rating 2 - Terrible. 266 out of 1000 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

JUAN

It was ok rooms
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and good staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2026
Verified review

4/10 Poor

Daria

Liked: Staff & service
Disliked: Property conditions & facilities
I can't find anything good to say about this property, except the waffle machine ;)
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling and had to check in very late. The front desk gentleman was kind and professional. The room I had was spacious, clean, and the bed was comfortable.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Razaila

Liked: Staff & service
Disliked: Cleanliness
The stay was good, tv was good bathtub could use an extra cleaning I have nothing else to say but okay and grateful things I just wished it let us know beforehand about the deposit fee :)
Stayed 1 night in May 2026
Verified review

8/10 Good

Curtis

Disliked: Amenities, property conditions & facilities
Staff was a little impersonal - not unfriendly, but not welcoming either. The check-in process seemed purely transactional. The hotel room itself was in disrepair - exposed carpet tacks; lamps without shades; facial tissue plugging up holes in walls; disconnected smoke alarms. The bed linens were clean, at least.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

ken

Disliked: Cleanliness, amenities, property conditions & facilities
Do not try to rent rooms that are under repair and have stained bedding. We left, and expect a full refund
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Donnie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff/owner was extremely rude and the tv didn’t work in the room and they didn’t want to change rooms. The my daughter noticed roaches in the bathroom and in the lobby by the food counters
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Roberta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt even stay there because of smell and there was electric outlet without a cover on. Exposed wires and 2 year old doesn't match.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place sucked ac didn’t work toilet ran all night WiFi didn’t work and they never cleaned the room
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

James

The room was clean. Morning coffee was very good! I was pleasantly surprised
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet seat not attached. Smoke detector not installed. Holes in walls. Handprints on headboard. Low water pressure. No hot water. Staff non responsive to concerns. Left after one night (reservation was for 5 nights).
Stayed 5 nights in May 2026
Verified review

8/10 Good

terra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice and quiet there.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, clean room, Great bathroom. I enjoyed the breakfast
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very gross and floors are stained
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Madison

Disliked: Cleanliness, staff & service
Upon arrival to the hotel I was a little early for check in due to having a wedding and thankfully they were able to get me checked in even though it was early. My air conditioner was broken, my toilet did not flush, and my door handle was broken. I was not able to have a working toilet the entire time I was there even after letting them know it would not flush.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Craig

Disliked: Cleanliness, amenities, property conditions & facilities
We had to be moved from our first room due to no AC and very dirty room. The second was some better, but not good AC. The staff tried to help, but not very successfully. Breakfast was very minimal. Our room had no towels and no shower curtain. They did bring towels upon request. The pool had not been maintained and was unusable. Very poor experience.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Tobijah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was stained and gross, from the towels to the bedding. The breakfast offering was sad, the amenities were lacking, the experience was lackluster. We will not be staying here ever again.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in desperate need of repairs and maintenance. Smoke alarm was not installed and placed on top of tv stand. Carpets, sofa, and bed cover were stained. Holes in drywall in bathroom. Drain in tub was slow so after a 5 minute shower you were standing in 8 inches of water. Was asked for proof of ADA service dog but since there’s no documentation needed, I was forced to pay extra for my dog.
Stayed 1 night in May 2026
Verified review

8/10 Good

Matt

Liked: Staff & service
Disliked: Property conditions & facilities
Great hotel and amenities for the price. I will definitely stay there again when in the area.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and knowledgeable. Property was very clean and up kept. They had an a very good variety of books to choose from to read as well as travel brochures of local or near by attractions.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities
Staff was very polite nice and accommodating.
Stayed 1 night in Jul 2025