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Best Western Inn Florence

3.0 star property

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Photo gallery for Best Western Inn Florence

Property entrance
Free daily full breakfast
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $93
includes taxes & fees
May 10 - May 11

Explore the area

View in a map
7821 Commerce Dr, Florence, KY, 41042
  • Place, Florence Mall
    ‪13 min walk‬
  • Place, World of Golf
    ‪16 min walk‬
  • Place, Cinemark Florence 14
    ‪1 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(64 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About this property

Best Western Inn Florence

3-star Florence hotel with free weekday breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Inn Florence offers 51 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Inn Florence features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and laundry facilities. Onsite uncovered self parking is complimentary.

Best Western Inn Florence is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7 AM to 11 PM
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Florence
Best Western Inn Florence
Florence Best Western
Best Western Inn Florence Hotel Florence
Florence Best Western
Best Western Florence
Best Western Inn Florence Hotel
Best Western Inn Florence Florence
Best Western Inn Florence Hotel Florence

Best Western Inn Florence Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 474 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

randy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the worst hotel stays I’ve had in a long time. The room had a strong, unpleasant odor that never went away. The hallway smelled bad as well, which made it clear this wasn’t just a one-off room issue. The bathroom was in very poor condition — cracked and broken tile, darkened grout, and visible mold/mildew around the tile and fixtures. It felt unsanitary and clearly the result of long-term neglect, not a simple cleaning issue. The room overall felt dated, poorly maintained, and damp, especially around the bathroom area. This is not what I expect from a Best Western, even at a lower price point. We documented the issues, but the condition alone was enough to make us uncomfortable staying here. I would not recommend this location unless serious maintenance and cleanliness issues are addressed.
Stayed 2 nights in Jan 2026

4/10 Poor

Lorella

Traveled with family
Disliked: Amenities
Very run down. Felt like I was in a 3rd world country.
Stayed 1 night in Jan 2026

2/10 Terrible

Darlene

Disliked: Cleanliness
The tub as left extremely dirty and stayed that way during my stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Stayed 1 night in Jan 2026

8/10 Good

Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 3 nights in Jan 2026

10/10 Excellent

Alex

Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was clean and the staff were super friendly!
Stayed 1 night in Dec 2025

8/10 Good

Stephen

Disliked: Property conditions & facilities
room was good
Stayed 1 night in Jan 2026

8/10 Good

Patti

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was great and the facilities were clean. Had minor issues with AC unit but nothing that required staff intervention.
Stayed 1 night in Dec 2025

10/10 Excellent

Raena

Liked: Cleanliness, staff & service, amenities
Good location. Staff was very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Prasanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just stayed for a night. It was good. The staff were friendly
Stayed 1 night in Dec 2025

8/10 Good

Glenda

Liked: Staff & service
Friendly staff, Ok property.
Stayed 1 night in Dec 2025

10/10 Excellent

michael

Stayed 1 night in Dec 2025

10/10 Excellent

Charlotte

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs entertainer for the family
Stayed 5 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Dec 2025

8/10 Good

curt

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 3 nights in Nov 2025

6/10 Okay

Susan

Drunk people woke us up at 3:00am but your hotel applied$50 credit. That was the right thing to do.
Stayed 1 night in Nov 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Good stay
Stayed 1 night in Nov 2025

10/10 Excellent

Terrie

Stayed 1 night in Nov 2025

8/10 Good

Stephen

Traveled with pets
Liked: Cleanliness, property conditions & facilities
yes
Stayed 1 night in Nov 2025

10/10 Excellent

Mason

Stayed 1 night in Nov 2025

8/10 Good

Ray

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean room.
Stayed 1 night in Nov 2025