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Best Western Inn Florence

3.0 star property

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Photo gallery for Best Western Inn Florence

Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Property entrance
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Seasonal outdoor pool, open 7 AM to 11 PM, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
7821 Commerce Dr, Florence, KY, 41042
  • World of Golf
    ‪11 min walk‬
  • Florence Mall
    ‪14 min walk‬
  • Florence Antique Mall
    ‪2 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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Lobby

Comfort Suites Florence - Cincinnati South

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1001)
$172 nightly
The price is $172 total
includes taxes & fees
Comfort Suites Florence - Cincinnati South

About this property

Best Western Inn Florence

Florence hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Inn Florence offers 51 accommodations with MP3 docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Inn Florence features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.

Best Western Inn Florence is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:30 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7 AM to 11 PM
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Florence
Best Western Inn Florence
Florence Best Western
Best Western Inn Florence Hotel Florence
Florence Best Western
Best Western Florence
Best Western Inn Florence Hotel
Best Western Inn Florence Florence
Best Western Inn Florence Hotel Florence

Best Western Inn Florence Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 481 out of 1002 reviews
Rating 8 - Good. 310 out of 1002 reviews
Rating 6 - Okay. 110 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Masayoshi

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was lovely!
Stayed 1 night in Feb 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was not very comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Stayed 1 night in Feb 2025

10/10 Excellent

HARVEY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff. Lobby decorated for Valentine’s Day. Good breakfast options
Stayed 1 night in Feb 2025

6/10 Okay

Ashley

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yuanyue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Rooms not super clean, but we made it work! Front staff was wonderful.
Stayed 2 nights in Jan 2025

8/10 Good

Teresa

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Debbie

Stayed 1 night in Jan 2025

10/10 Excellent

Wendy, Cerulean

Traveled with partner
Clean, quiet hotel. Nice, comfortable beds with plenty of pillows. Front desk staff was excellent. Would definitely stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and clean room. Would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Grant

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is ALWAYS inviting, comfortable, and clean. We will be back.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family

You get what you pay for

Room smelled like decade old cigarettes and was humid as a bathroom after a shower. We had to run the AC in January to make it comfortable. Otherwise, even with the refresh we read about earlier, the condition of the room was mediocre both in quality and cleanliness. Ultimately, it was worth the price, but you get what you pay for.
Stayed 1 night in Jan 2025

10/10 Excellent

April

Stayed 1 night in Jan 2025

2/10 Terrible

Stephanie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nightmare! If I could stay free of charge, I would pass. God-awful property and staff to boot. I did not sleep a wink. I could hear every footstep of the persons upstairs. EVERYONE was smoking and doing DRUGS!!! Gangs EVERYWHERE!!! Could not breathe all night!!! No windows to vent the smoke! As if that weren't enough, the "lady" at the front desk LIED about her name, was rude beyond belief, AND threatened to "overcharge me for the stay" because "she didn't like me." She told me to "pause" during my conversation with her. Synopsis: Find a ditch, and sleep there for the night. You'll be much better off. Shame on Best Western, and the management staff who REFUSED to provide their contact information!
Stayed 1 night in Jan 2025

6/10 Okay

dawn

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personalities
Stayed 9 nights in Jan 2025

4/10 Poor

Carlos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Dec 2024