Best Western Inn Florence

3.0 star property

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Exterior
Property entrance
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Seasonal outdoor pool, open 7 AM to 11 PM, sun loungers
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
7821 Commerce Dr, Florence, KY, 41042
  • Florence Mall
    ‪15 min walk‬
  • Turfway Crossing
    ‪3 min drive‬
  • Florence Antique Mall
    ‪3 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪11 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Inn Florence

Florence hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Inn Florence offers 51 accommodations with MP3 docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Inn Florence features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.

Best Western Inn Florence is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking; reservations required
  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:30 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7 AM to 11 PM
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Florence
Best Western Inn Florence
Florence Best Western
Best Western Inn Florence Hotel Florence
Florence Best Western
Best Western Florence
Best Western Inn Florence Hotel
Best Western Inn Florence Florence
Best Western Inn Florence Hotel Florence

Best Western Inn Florence Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 482 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Stayed 1 night in Dec 2024

10/10 Excellent

David

It was fine
Stayed 1 night in Dec 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant. Staff was very kind and amicable. Breakfas was varied with lots of opcions. Rooms were ok with comfortable beds.
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip
Good stay, room was clean, comfortable, staff was friendly and check in was seamless.
Stayed 1 night in Dec 2024

8/10 Good

Blanca

Renovated!! Great beds/pillows. Excellent location one minute off the interstate. I would definitely stay here again. Friendly staff
Stayed 3 nights in Dec 2024

8/10 Good

Kenneth

Liked: Staff & service, property conditions & facilities, room comfort
Nice room/fair price.
Price good, room was clean ,nice however no USB ports in room. First room I’ve been to in a while. It did not have any USB charging anywhere. Bathroom ceiling fan flashlight had no bulb that worked.
Stayed 2 nights in Dec 2024

8/10 Good

Kerry

Stayed 1 night in Nov 2024

10/10 Excellent

sheena

Stayed 2 nights in Nov 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a good hotel for a quick overnight stay. Staff is friendly. Rooms are clean. Breakfast is pretty good.
Stayed 1 night in Dec 2024

10/10 Excellent

Rhonda

Liked: Amenities
Clerk who checked us in was very nice and helpful. We appreciated this because we were late on check in. Only 35 minutes I suppose. We will probably stay here again. Thanks
Stayed 1 night in Dec 2024

8/10 Good

Linda B McAtee

Traveled with family
Liked: Property conditions & facilities
Easy to find Polite and friendly staff Close to activities and shopping in the area
Stayed 2 nights in Dec 2024

4/10 Poor

Colin

Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Joelle

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
We checked in kinda late but we called just to make sure it was okay. They were super nice about it. The hotel seems kind of dated, and the elevator seemed pretty dated as well. When we got to our room, my husband (who’s an exterminator) checked the room for bugs and he found bed bug residue and blood on the sheets. He immediately went down to the desk and showed the pictures to the receptionist. They gave us a new room, and that room was clean. The manager stated she would give us a refund, but I have yet to see the refund. They still charged my card. It would’ve been nice if they kept to their word and actually gave us a refund for the inconvenience.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Claude

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hortensia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable
Second time we stay here. Love it, will be coming back.
Stayed 1 night in Nov 2024

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hortensia

Traveled with partner
Liked: Amenities
This hotel has an elevator, very nice and safe showers, very good breakfast and pleasant and helpful staff. This is our 2nd stay here.
Stayed 1 night in Nov 2024

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Sep 2024

10/10 Excellent

Shawne

Stayed 1 night in Oct 2024

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Convenient location. Clean. Staff was helpful. Planes fly over, so noise is a factor.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Not excited about the stay
The light doesnt work when you walk in the room. The bathroom light/fan combo sounds like someone is jackhammering and it goes on the entire time the light is on. There is also water damage around it.. so, it seems very unsafe. Room smells like sweat. The tile was mopped but your shoes make noise like it was dirty water. Thankfully, the bed was clean, and the TV worked...
Stayed 1 night in Nov 2024