Best Western Inn Florence

3.0 star property

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Photo gallery for Best Western Inn Florence

Exterior
Reception
Seasonal outdoor pool, open 7 AM to 11 PM, sun loungers
Property entrance
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
7821 Commerce Dr, Florence, KY, 41042
  • Florence Mall
    ‪15 min walk‬
  • World of Golf
    ‪16 min walk‬
  • Florence Antique Mall
    ‪3 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪11 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Inn Florence

Florence hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Inn Florence offers 51 accommodations with MP3 docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Inn Florence features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.

Best Western Inn Florence is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking; reservations required
  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:30 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7 AM to 11 PM
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Florence
Best Western Inn Florence
Florence Best Western
Best Western Inn Florence Hotel Florence
Florence Best Western
Best Western Florence
Best Western Inn Florence Hotel
Best Western Inn Florence Florence
Best Western Inn Florence Hotel Florence

Best Western Inn Florence Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 480 out of 1004 reviews
Rating 8 - Good. 314 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 64 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Sep 2024

10/10 Excellent

Shawne

Stayed 1 night in Oct 2024

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Convenient location. Clean. Staff was helpful. Planes fly over, so noise is a factor.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Not excited about the stay
The light doesnt work when you walk in the room. The bathroom light/fan combo sounds like someone is jackhammering and it goes on the entire time the light is on. There is also water damage around it.. so, it seems very unsafe. Room smells like sweat. The tile was mopped but your shoes make noise like it was dirty water. Thankfully, the bed was clean, and the TV worked...
Stayed 1 night in Nov 2024

10/10 Excellent

ronald

Stayed 1 night in Nov 2024

10/10 Excellent

Marti

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I was traveling through the area and stopped for the night. Hotel was clean and quiet. Staff are very friendly and professional.
Stayed 1 night in Nov 2024

4/10 Poor

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
We were annoyed as we had specifically booked a room well in advance with one bed and were given a room with 2 beds. There was no other option left for us at the time. We prefer the configuration of a one bed room.
Stayed 1 night in Nov 2024

8/10 Good

tina l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was pretty good, the only issues is it was very musty smelling. Had to go buy some room spray.
Stayed 1 night in Oct 2024

6/10 Okay

JeKauri

Liked: Cleanliness, staff & service
My room smelled like old jacuzzi water.
Stayed 1 night in Nov 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service
Decent, not exceptional in any way
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Enjoyed our stay.
Stayed 1 night in Oct 2024

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dennis

Stayed 1 night in Oct 2024

6/10 Okay

Richard, Waterlooville

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff very helpful. Property would benefit from an upgrade, looking tired
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
what we expected
Overall it was a good experience. No issues and was exactly what we expected. There is however was a very strong cleaner/deodorizer smell in the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Robin, Liverpool

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amy was extremely helpful at check in when I couldn’t get my door to unlock using the swipe card. She came to my room on the 3rd floor to help get me inside my room. Such a sweet lady!!
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Stayed 2 nights in Sep 2024

10/10 Excellent

Natasha

Stayed 1 night in Oct 2024

10/10 Excellent

koshin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2024

8/10 Good

Benidict

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and the bed very comfortable. I was surprised that the 2 male desk clerks were not appropriately dressed, they were dressed in jeans and casual shirts. I would think that the staff that are greeting the public should be dressed in some type of uniform
Stayed 1 night in Sep 2024

2/10 Terrible

jordan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely needs an overhaul.
Stayed 1 night in Sep 2024

6/10 Okay

Marianne

Traveled with partner
The guy behind the desk during check in wasn’t friendly. Breakfast waffles or maybe syrup was different, biscuits were hard, bacon was rubbery. Sausage was good. Cleaning crew were really helpful and room was clean. Lady at desk was friendly and helpful. Man at checkout was friendly. There are not any restaurants nearby except Red Robin and Waffle House. There is a tiny Popeyes and Subway.
Stayed 3 nights in Sep 2024

8/10 Good

Rockie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Stayed 1 night in Aug 2024

4/10 Poor

Alice, Pollok

Traveled with partner
Disliked: Property conditions & facilities
This place needs a remodel in the worst way. It smells bad as soon as you hit the hall. then our room smelled like someone had spent weeks there and smoked heavy. It had some sweet people working there, but the property itself is lacking. We ate allergy medicine the 3 days we were committed to.
Stayed 3 nights in Sep 2024