4/10 Poor
Elizabeth
Traveled with family
Jan 9, 2025
Liked: Cleanliness, staff & service
My family booked this property because it was close to Perfect North Slopes, had a pool & hottub for apres ski, and the suite gave us room to spread out. Sadly, the walls are paper thin, particularly the ceiling, which has no insulation from the floor above. It sound like the people above us were stomping like elephants, when in reality, they're probably normal and it was the lack of any sound dampening at all that prevented us from sleeping through the night. Being so close to the airport and hearing the planes depart one after another was miserable, too. Then there were the pillows, which had poly-fill, meant to mimic goose down. They were horrible. I asked more than one person at the desk if there might be another option, such as a foam pillow alternative, but was told both times there was no such option. Finally, the kitchen is an absolute joke. There wasn't even a strainer to make pasta. You could warm yourself a pot of soup, but do not stay here if you actually want to prepare any food. There's really no choice but to order delivery. Beyond the room, the hottub was dirty. (There was a layer of scum on the tile surround and on top of the foam bubbles produced by the jets.) And there were never enough towels for guests. The breakfast was decent and had a good array of options, but this is hardly enough to redeem the property overall. I will not choose this location again.
Elizabeth
Stayed 4 nights in Dec 2024