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Hyatt Place Cincinnati Airport / Florence

3.0 star property

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Photo gallery for Hyatt Place Cincinnati Airport / Florence

Indoor pool
Front of property
Bar (on property)
Premium bedding, desk, laptop workspace, blackout drapes
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
$118
includes taxes & fees
Nov 19 - Nov 20

Explore the area

View in a map
300 Meijer Dr, Florence, KY, 41042
  • Place, Saint Elizabeth Medical Center Florence
    ‪6 min walk‬
  • Place, Turfway Crossing
    ‪8 min walk‬
  • Place, Turfway Park Racing & Gaming
    ‪15 min walk‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Double Beds

8.2 out of 10
Very good
(60 reviews)
  • 405 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(59 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Double Beds (Specialty)

9.0 out of 10
Wonderful
(27 reviews)
  • 360 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Specialty)

9.0 out of 10
Wonderful
(8 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(13 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

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Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
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4.4 out of 5, Excellent, 1,318 reviews
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About this property

Hyatt Place Cincinnati Airport / Florence

3-star Florence hotel walkable to Turfway Crossing
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Cincinnati Airport / Florence offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Cincinnati Airport / Florence features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 920 square feet (83 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and laundry facilities. A roundtrip airport shuttle is complimentary to guests (available on request). Parking is available onsite for a surcharge.

Hyatt Place Cincinnati Airport / Florence is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Gallery Menu 24/7 - This diner specializes in American cuisine. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Uncovered self parking on site (USD 8 per day)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Menu 24/7

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 920 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1997
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 8 per day
  • Extended parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Cincinnati Airport Florence
Hyatt Place Hotel Florence Cincinnati Airport
Hyatt Place Cincinnati Airport Florence Hotel
Hyatt Florence
Hyatt Place Cincinnati Airport/Florence Hotel Florence
Hyatt Place Hotel Florence
Hyatt Place Cincinnati Airport Hotel
Hyatt Place Cincinnati Airport
Hyatt Place Florence
Hyatt Cincinnati Florence
Hyatt Place Cincinnati Airport / Florence Hotel
Hyatt Place Cincinnati Airport / Florence Florence
Hyatt Place Cincinnati Airport / Florence Hotel Florence

Reviews

Hyatt Place Cincinnati Airport / Florence Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 524 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

Reviews

6/10 Okay

viki

Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Katrina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Clarence

Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like Hyatt Place! The rooms are clean and crisp, the extra space in the sitting area makes a super comfortable stay. Good breakfast also
Stayed 1 night in Jul 2025

8/10 Good

Christy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms able to accommodate our family. Breakfast had a good selection. Location good for entertainment, shopping, dining and airport. Easy to get to Cincinnati.
Stayed 2 nights in Jul 2025

6/10 Okay

Nora

Traveled with family and small children
Expected a nicer facility but it was doable. One employee when asked for a particular item said there was none, saw an empty box of it, left it there and even w/a WAlmart close, did not even say she would make sure to have some for the morning or anything. She only did the bare minimum for the customer. Too bad I did not get her name.
Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I booked wasn’t available at first, I booked a 2 queen bed with couch. And got there and they only had a king bed with couch. Which won’t sleep 5 so went back to desk and they found a room that they said floors had been cleaned and a fan was in there. They removed the fan but the room smelled musty like a lot of water had been in there before to long! We stayed in that room because we needed a room to sleep and for grandbaby to swim!
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing during our late night check-in. Very polite and helpful. Room was so nice and clean.
Stayed 1 night in Jul 2025

4/10 Poor

Stacy A.

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Limited parking that requires payment even for overnight. Dark parking lot and felt sketchy walking through it at night. Strange super dated rooms that definitely need to be brought into this century with a remodel. More expensive than it should have been. Surprised it meets the standards to be a Hyatt property Plenty of dining and shopping in the area
Stayed 1 night in Jun 2025

2/10 Terrible

Carrie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family will never stay here again. We're absolutely disappointed and upset with the treatment we recieved. So much so I called corporate who was very apologetic and reached out to this hotel. I was told things would be made right and someone would contact me. Not one call not one try from this hotel. The room was dirty, not as shown in photos. Bathroom super small and very dirty. Beds are very small and poor quality. My special needs children were so excited to stay here to get away from day to day medical appointments and surgeries. We were never told the pool was closed and not working. When checking in we werent told. Yet after i made my complaint they started telling everyone else. The breakfast was horrific and not cooked correctly undercooked meat made ys all sick. $600 down the drain. I want a partial refund. But of course not a single call back. Ill be calling corporate again. 0/10 recommended to stay here. Im disgusted at how rude the lady was at the front desk. (The blonde i didnt get your name, thanks for being the only one who was remotely kind in trying to talk to us).
Stayed 4 nights in Jul 2025

10/10 Excellent

Cindy

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankyou.
Stayed 1 night in Jul 2025

4/10 Poor

Alex

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had mold in the bathroom and bathroom door was not closing properly. Room was dirty. Pool not working.
Stayed 4 nights in Jun 2025

4/10 Poor

Candice

Stayed 1 night in Jun 2025

6/10 Okay

Josh

Stayed 1 night in Jun 2025

6/10 Okay

cory

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First time having to pay to park. Was told hyatt members dont have to pay.but because i used 3rd party . Was going to be charged. Room has note . Sink was not working. Note on top of sink with tape. Bucket underwear sink. Smelled horrible. I said something to staff at desk. Wouldnt move to other room and nothing was done about it. Would have liked a little bit of.discount for inconvenience
Stayed 1 night in Jun 2025

6/10 Okay

Leo Emmanuel

Disliked: Cleanliness, amenities, property conditions & facilities
Check-in was not good and not a welcoming face but Check-out was good because of the staff. Room had dirty towels and blankets. Breakfast buffet had dirty plates and cutleries. Not a clean hotel overall. Will never come again.
Stayed 3 nights in Jun 2025

8/10 Good

Shawn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was friendly. We were supposed to have our room cleaned every other day since we stayed a week. They didnt come and we had to go to the front desk and only had trash emptied and new towels, not a real room cleaning. Breakfast was good and room was spacious.
Stayed 4 nights in Jun 2025

4/10 Poor

christie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We were not told the pool was closed . I booked this hotel specifically for my 8 yr old granddaughter to swim. Such a disappointment. Was not told this when checked in Just seen it on pool door.
Stayed 2 nights in Jun 2025

2/10 Terrible

James Michael

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff and more important expedia communications was horrible. Expedia was extremely rude and very unhelpful with my situation. I could go on and on but it is not worth my time.
Stayed 5 nights in Jun 2025

10/10 Excellent

Faith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice large room for our family. Close to downtown
Stayed 1 night in Jun 2025

4/10 Poor

Stacey

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
We booked this hotel for a Flag football tournament. We had eight children with us who were ready to swim, but when we got there, we were told the pool was out of order. In addition, the “restaurant“ was not even a restaurant. There was no one working there, and there was no bartender. The breakfast was not good. Everything was cold.
Stayed 1 night in Jun 2025

10/10 Excellent

STEPHEN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Friendly staff. Super close to airport. Love the shuttle.
Stayed 1 night in May 2025