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SureStay Hotel by Best Western Florence

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel by Best Western Florence

Lobby
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Business center
Exterior detail

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
8075 Steilen Dr, Florence, KY, 41042
  • Florence Antique Mall
    ‪17 min walk‬
  • UC Health Stadium
    ‪19 min walk‬
  • Florence Mall
    ‪3 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Hot Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 249 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Hot Tub

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn & Suites Florence - Cincinnati South

Breakfast included
Pet friendly
Parking included
Free WiFi
4.0 out of 5, Very Good, (1003)
The price is $76
per night
$85 total
includes taxes & fees
Jan 25 - Jan 26
Quality Inn & Suites Florence - Cincinnati South

About this property

SureStay Hotel by Best Western Florence

Florence hotel with free breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
SureStay Hotel by Best Western Florence offers 92 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

SureStay Hotel by Best Western Florence is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence

SureStay Hotel by Best Western Florence Reviews

Reviews

6.2
Rating 10 - Excellent. 199 out of 973 reviews" "
Rating 8 - Good. 247 out of 973 reviews" "
Rating 6 - Okay. 160 out of 973 reviews" "
Rating 4 - Poor. 145 out of 973 reviews" "
Rating 2 - Terrible. 222 out of 973 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was outdated. Toilet wouldn't flush good. No elevator.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Richele

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The place really isn’t that bad for the price. They are remodeling and I would stay again.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was convenient because is near a major highway, room smelled good, sheets were clean & bed was comfortable. Hallway smelled like cigarettes, shower was backing up, cleaning was poor.
Stayed 1 night in Oct 2024

2/10 Terrible

Anna

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mondaine

Stayed 1 night in Sep 2024

2/10 Terrible

Jeffrey

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Pictures do not represent the property. Poor condition, toilet broken and would not even flush, shower curtain falling off the wall, stains on bed. Would not stay ever again!
Stayed 1 night in Sep 2024

4/10 Poor

CHRISTINE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jay

Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Lisa

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not as it is advertised. It is not safe and it is dirty. I’m still waiting for my refund as we didn’t even stay.
Stayed 1 night in Jul 2024

4/10 Poor

Ian

Disliked: Property conditions & facilities
Not a place I would stay again.....basically a rebranded old motel/discount hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Eric

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old hotel that needs torn down.
Stayed 1 night in Aug 2024

10/10 Excellent

Bernardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Nick

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty sheets and room. The entire room smelled and the bed felt wet. There is mold in the ac.
Stayed 1 night in Aug 2024

6/10 Okay

Corey

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Matthew

Stayed 3 nights in Aug 2024

2/10 Terrible

James

Disliked: Property conditions & facilities
Do not stay
The stay was horrible. Beginning with being charged for early check in, the bathroom was horrible. The bed was comfortable until 3:00sm when the guest started shouting down the hallway. We were scheduled to stay 2 nights but left after one.
Stayed 2 nights in Aug 2024

2/10 Terrible

patty

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never stayed at a location that was as bad as this one. Dirty doesn't cover it sticky floors horrible carpet rooms stink; the nicest part was the parking lot.
Stayed 1 night in Aug 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a horrible place to stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
This property should be rated higher. It was great.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Garrett

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was semen on the bed chunks of female hair. The place smelled like weed and had dogs barking in the rooms. They said they would be refunding me.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT DO IT
This place needs to be shut down. I can’t believe they let normal civilians book this hotel. It’s basically a homeless shelter. If this is the last hotel open and you can’t attend your event unless you stay here, don’t go to the event. There was dog poop in the middle of the hallway, the whole place reeks of cigarettes, beg bugs, so dirty & homeless people everywhere with actual poop on their clothes walking around the hotel
Stayed 1 night in Aug 2024

4/10 Poor

Emma

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The shower head was falling out of the wall. The floors were very dirty. The toilet was filthy. You get what you pay for.
Stayed 2 nights in Aug 2024