North Pier Hotel

3.0 star property

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Photo gallery for North Pier Hotel

Bay View Spa Room | Water view
Bay View Suite | Bed sheets
Interior
Four Bedroom Pool View Townhouse | Living area | TV
Bay View Suite | Bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free WiFi
  • Parking included

Explore the area

Map
5 The Esplanade, Cowes, VIC, 3922
  • Phillip Island Ferry Dock
    ‪3 min walk‬
  • Cowes Beach
    ‪3 min walk‬
  • Phillip Island Wildlife Park
    ‪3 min drive‬

Room options

Bay View Queen Room

  • 431 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Bay View Spa Room

  • 431 sq ft
  • Bay view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

Room, Multiple Beds, Bay View

  • 431 sq ft
  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Guest Room

  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

Budget Family Room

  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Budget Room

  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

Bay View Room

  • 431 sq ft
  • Bay view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Bay View Family Room

  • 474 sq ft
  • Bay view
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bed

Two Bedroom Bay View Apartment

  • 646 sq ft
  • Bay view
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bed and 2 Twin Bunk Beds

Four Bedroom Pool View Townhouse

  • 1292 sq ft
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds

Bay View Suite

  • 538 sq ft
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

Four Bedroom Townhouse

  • 1292 sq ft
  • Sleeps 12
  • 1 Queen Bed, 2 Double Bunk Beds, 5 Twin Bunk Beds and 1 Twin Bed

Guest Suite

  • 409 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Dorm Room - 4 Share

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds

Dorm Room - 6 Share

  • 323 sq ft
  • Sleeps 6
  • 3 Twin Bunk Beds

Dorm Room - 2 Share

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

Similar properties

About this property

North Pier Hotel

3-star Cowes hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, express check-in, and express check-out.
North Pier Hotel offers 62 accommodations with hair dryers. Televisions come with digital channels.
An outdoor pool and a children's pool are on site.
North Pier Hotel features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

North Pier Hotel is a smoke-free property.

North Pier Hotel - This restaurant serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • North Pier Hotel

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 6:30 PM on weekdays must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Continental Cowes
Continental Hotel Cowes
North Pier Hotel Hotel
North Pier Hotel Cowes
North Pier Hotel Hotel Cowes

North Pier Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 325 out of 1001 reviews
Rating 8 - Good. 363 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
With stains on the bed linen, grotty shower/bathroom, no fly screen on the one window and shop front glass across the entire front including the door so nil privacy, This place is in desperate need of an overhaul, The price definitely doesn't reflect this accommodation...
Stayed 2 nights in Jan 2025

10/10 Excellent

Graham

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Good

Had a lovely time room basic but great only issue dirty under the beds could do with a clean as there were items from previous people lip gloss and rubbish.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very friendly staff and very comfortable accommodation. Will definitely be back soon.
Stayed 2 nights in Jan 2025

8/10 Good

Andrew

Liked: Staff & service, amenities, property conditions & facilities
Close to shops.
Stayed 2 nights in Jan 2025

8/10 Good

Justin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Very nice upmarket pub good food and atmosphere accommodation cosy and clean but very out dated bathroom 60's style could do with a little kitchen net has kettle in need of plats cluttering toaster for longer stays overall not bad
Stayed 3 nights in Jan 2025

8/10 Good

Prasiddha

Stayed 3 nights in Jan 2025

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

2 star at 5 star prices

The view was excellent, the price of the room was 5 star however the room was not clean. We can live with the 80s style but please clean the kitchen and bathroom in the future. Recommend not staying here when the band is playing downstairs.
Stayed 1 night in Jan 2025

8/10 Good

Pervinder

Liked: Cleanliness, staff & service, property conditions & facilities
We loOur room was next to the restaurant and
Stayed 1 night in Jan 2025

2/10 Terrible

Deb

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice bed, but no air conditioning. wardrobe, powerpoints by bed or iron and ironing board. very outdated bathroom with peeling paint and rusted pipes with no room to put toiletries. It was a very hot day/night and very uncomfortable trying to sleep with no air con. Should be mandatory to have air conditioning in a hotel room I would have thought.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my wife and 2 young children (2yo and 4yo) in a guest suite for 5 nights. The location was exceptional right on the beach but still a short walking distance to the Cowes shops. The hotel has a massive jumping castle on the second floor above the bistro which is amazing for young kids. I would definitely come back but will look at a larger room with a table/chairs and hopefully a small kitchenette for a longer stay. But for 1-2 nights the guest suite is great.
Stayed 5 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great people
Stayed 1 night in Jan 2025

4/10 Poor

Sam

Traveled with partner
We booked a room at the hotel
Stayed 1 night in Jan 2025

8/10 Good

Haley

Stayed 2 nights in Jan 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Tracey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Harpreet

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice stay
Stayed 2 nights in Jan 2025

6/10 Okay

Yularne

Stayed 2 nights in Jan 2025

10/10 Excellent

Kal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpark should be concreted
Stayed 1 night in Jan 2025

8/10 Good

Anish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Location
Stayed 1 night in Dec 2024

4/10 Poor

Margaret

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not Clean Shower was very dirty Toilet was not cleaned properly and I had to clean it myself Fridge did not work sufficiently - food was not cold Rear sliding door lock did not work - unable to lock door Room was not ready at 2pm check in time- 2hours late Staff were VERY pleasant and happy to help in any way possible
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy, comfortable and no fuss. Waliking distance to all restaurants and a back beach
Stayed 1 night in Jan 2025

2/10 Terrible

Connie

Traveled with family
This property is advertised as being for families yet it’s unsafe as the indoor door lock doesn’t lock properly and my 3 year old kept running out onto a busy carpark! Would not recommend. When I tried to resolve this with the hotel staff I was dismissed.
Stayed 3 nights in Dec 2024

6/10 Okay

Mauro

Traveled with family
Liked: Staff & service, amenities
I liked the area
Stayed 2 nights in Dec 2024

8/10 Good

Kristy

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Orin, adelaide

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was stuffy, with carpets reeking of dust. If you're asthmatic, don't even consider booking. Don't be deceived by the beautiful photos online – they are far from the reality.
Stayed 1 night in Dec 2024