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North Pier Hotel

3.0 star property

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Photo gallery for North Pier Hotel

Bay View Spa Room | Water view
Front of property - evening/night
Interior
Bay View Suite | 1 bedroom, bed sheets
Four Bedroom Townhouse | Private kitchen

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
$110
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
5 The Esplanade, Cowes, VIC, 3922
  • Phillip Island Ferry Dock
    ‪2 min walk‬
  • Cowes Beach
    ‪2 min walk‬
  • Phillip Island Wildlife Park
    ‪5 min drive‬

Room options

View all photos for Bay View Queen Room

Bay View Queen Room | 1 bedroom, bed sheets

Bay View Queen Room

8.4 out of 10
Very good
(18 reviews)
  • 431 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bay View Spa Room

Bay View Spa Room | 1 bedroom, bed sheets

Bay View Spa Room

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Bay view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Room, Multiple Beds, Bay View

Room, Multiple Beds, Bay View | 1 bedroom, bed sheets

Room, Multiple Beds, Bay View

  • 431 sq ft
  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Guest Room

Guest Room | 1 bedroom, bed sheets

Guest Room

8.2 out of 10
Very good
(18 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Budget Family Room

Budget Family Room | 1 bedroom, bed sheets

Budget Family Room

8.6 out of 10
Excellent
(12 reviews)
  • 409 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Budget Room

Budget Room | 1 bedroom, bed sheets

Budget Room

7.8 out of 10
Good
(39 reviews)
  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bay View Room

Bay View Room | 1 bedroom, bed sheets

Bay View Room

8.2 out of 10
Very good
(17 reviews)
  • 431 sq ft
  • Bay view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Bay View Family Room

Bay View Family Room | 1 bedroom, bed sheets

Bay View Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • Bay view
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bed

View all photos for Two Bedroom Bay View Apartment

Two Bedroom Bay View Apartment | 1 bedroom, bed sheets

Two Bedroom Bay View Apartment

  • 646 sq ft
  • 2 bedrooms
  • Bay view
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Four Bedroom Pool View Townhouse

Four Bedroom Pool View Townhouse | Living area | TV

Four Bedroom Pool View Townhouse

  • 1292 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds

View all photos for Bay View Suite

Bay View Suite | 1 bedroom, bed sheets

Bay View Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Four Bedroom Townhouse

Four Bedroom Townhouse | Terrace/patio

Four Bedroom Townhouse

  • 1292 sq ft
  • 4 bedrooms
  • Sleeps 12
  • 1 Queen Bed, 2 Double Bunk Beds, 5 Twin Bunk Beds and 1 Twin Bed

View all photos for Guest Suite

Guest Suite | 1 bedroom, bed sheets

Guest Suite

7.8 out of 10
Good
(17 reviews)
  • 409 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Dorm Room - 4 Share

1 bedroom, bed sheets

Dorm Room - 4 Share

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Dorm Room - 6 Share

Dorm Room - 6 Share | 1 bedroom, bed sheets

Dorm Room - 6 Share

  • 323 sq ft
  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for Dorm Room - 2 Share

Dorm Room - 2 Share | 1 bedroom, bed sheets

Dorm Room - 2 Share

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

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  • Parking included
  • Free WiFi
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About this property

North Pier Hotel

3-star Cowes hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, express check-in, and express check-out.
North Pier Hotel offers 62 accommodations with hair dryers. Televisions come with digital channels.
An outdoor pool and a children's pool are on site.
North Pier Hotel features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

North Pier Hotel is a smoke-free property.

North Pier Hotel - This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • North Pier Hotel

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 6:30 PM on weekdays must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Continental Cowes
Continental Hotel Cowes
North Pier Hotel Hotel
North Pier Hotel Cowes
North Pier Hotel Hotel Cowes

North Pier Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 329 out of 1003 reviews
Rating 8 - Good. 361 out of 1003 reviews
Rating 6 - Okay. 165 out of 1003 reviews
Rating 4 - Poor. 90 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Alan

Disliked: Amenities
Position good
Stayed 1 night in Mar 2025

2/10 Terrible

Tony

Stayed 2 nights in May 2025

6/10 Okay

cathy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Expecting better
Stayed 1 night in May 2025

8/10 Good

Merv

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on foreshore was ideal for exploring local area. The room was a described and the bed really comfortable also. The shower pressure and warmth was fantastic also. The only downside was there a full on dance party/event going on in close proxity to our room that weekend. It was intense up to 12:30 with little soundproofing. We didn't complain and these things happen, not doubt it affected many others staying there too. However the room and facilities where as described, and once it quieted down we had a great rest
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position was great walking distance to all areas
Stayed 2 nights in May 2025

6/10 Okay

Maninder

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Everything was okay except cleanliness of the room. We found ants and bugs on the sheets. Sheets were not cleaned properly. Looks like it wasn’t even changed. Also people were drinking outside their rooms in public areas even though it says no drinking or partying. Just a review and won’t be returning. Thank you
Stayed 1 night in May 2025

2/10 Terrible

Simone

Traveled with family
Disliked: Amenities, property conditions & facilities
We were in the bay view room, low level. The room was filled with sand. All night we could hear people running around in the upstairs rooms, or coming up and down the metal steps which was just next to our room. There was yelling and fights going on outside from 12-530am. The room itself has minimal facilities, no table to eat off, nor any chairs or couch to sit on. Our family of 4 had to all sit on the bed to watch tv. Disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Tara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great price
Stayed 1 night in May 2025

10/10 Excellent

Marielouise

Liked: Cleanliness, staff & service, property conditions & facilities
I was highly impressed with it clean and comfortable rooms and additional facilities , the views is excellent , the staff is excellent very helpful I highly recommend it .
Stayed 1 night in Apr 2025

10/10 Excellent

franck

Clean. Welcoming
Stayed 1 night in Apr 2025

8/10 Good

Keryn

Liked: Cleanliness, staff & service
Friendly staff. Opposite beach
Stayed 1 night in May 2025

10/10 Excellent

neeru

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful experience to stay here. Amazing staff service. Kids and adults entertainment. Lovely
Stayed 1 night in May 2025

8/10 Good

Bao

Traveled with partner
Liked: Cleanliness, staff & service
Just a short distance to the beach & shopping
Stayed 1 night in Apr 2025

10/10 Excellent

Diong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with water view Convenient to move round.
Stayed 2 nights in Apr 2025

8/10 Good

Alan, nantwich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Chanhelen

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist, they are very friendly 👍❤️
Stayed 1 night in Apr 2025

4/10 Poor

Katie

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The location was the best thing. The faculties were very poor quality, and couldn’t change temperature on the sink as handle was starting to break. Not really worth the price we paid.
Stayed 1 night in Apr 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location,dining/activity options/friendly staff.
Stayed 1 night in Apr 2025

4/10 Poor

glynis

Disliked: Property conditions & facilities
No exhaust fan in the bathroom which made the floor sticky and slippery. Only one bedside table. There was enough room for a small table and two chairs which would have made it easier to make a cup of tea. Noisy fridge. Had to turn it off during the night.
Stayed 1 night in Apr 2025

2/10 Terrible

Amanda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was advertised with a spa, i specifically booked it for this reason. There was no spa. Staff did nothong except make excuses. I called Wotif tjey tried but the staff had already changed the ad so it looked like i was wrong to Wotif, stadf were rude, condescending unhelpful and arrogant DO NOT RECOMMEND WILL DEFINITELY NOT RETURN!! Only stayed as it was to late to find anytime else. Room wasnt clean, subbish in bin from last people
Stayed 1 night in Apr 2025

8/10 Good

Diana

Traveled with family and small children
Loved the view, walkable to the beach, seeing the sunrise and sunset. Great for families.
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort

Great Location

Lovely location
Stayed 1 night in Apr 2025

8/10 Good

Minh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy with pre-arival checked in. Room was budget, not clean, but doable. Good luck with parking especially with Saturday Market.
Stayed 2 nights in Apr 2025

8/10 Good

Nicola

Disliked: Property conditions & facilities
Room was great, beds comfortable, location is great. Unfortunately, we were placed near an outdoor smoking area even though we had a 6year old child. The Internet and TV access was awful, you couldn't watch half the channels, and the internet cut out constantly. Not great when you're sitting in a room at night with your child. I expect it would be noisy in peak summer periods.
Stayed 2 nights in Apr 2025

6/10 Okay

Georgie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Excellent location along the esplanade & friendly staff. Very hard mattresses-checked out a day early due to same. Very loud from the bar/bistro downstairs- very difficult with toddler/baby to get them to sleep (not hotels fault) just something we didn’t consider. Average cleanliness- dirty/stained carpet , skirting boards & lights inside in need of deep clean. Very minimal parking outside room therefore had to park on street- although we booked during peak period. Otherwise hotel located in a great area with stunning bay views.
Stayed 4 nights in Apr 2025