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North Pier Hotel

3.0 star property

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Photo gallery for North Pier Hotel

Bay View Spa Room | Water view
Front of property - evening/night
Interior
Four Bedroom Townhouse | Private kitchen
Bay View Suite | 1 bedroom, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free WiFi
  • Parking included

Explore the area

Map
5 The Esplanade, Cowes, VIC, 3922
  • Phillip Island Ferry Dock
    ‪2 min walk‬
  • Cowes Beach
    ‪2 min walk‬
  • Phillip Island Wildlife Park
    ‪5 min drive‬

Room options

View all photos for Bay View Queen Room

Bay View Queen Room | 1 bedroom, bed sheets

Bay View Queen Room

8.4 out of 10
Very good
(18 reviews)
  • 431 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bay View Spa Room

Bay View Spa Room | 1 bedroom, bed sheets

Bay View Spa Room

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Bay view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Room, Multiple Beds, Bay View

Room, Multiple Beds, Bay View | 1 bedroom, bed sheets

Room, Multiple Beds, Bay View

  • 431 sq ft
  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Guest Room

Guest Room | 1 bedroom, bed sheets

Guest Room

8.0 out of 10
Very good
(16 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Budget Family Room

Budget Family Room | 1 bedroom, bed sheets

Budget Family Room

8.6 out of 10
Excellent
(12 reviews)
  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Budget Room

Budget Room | 1 bedroom, bed sheets

Budget Room

7.8 out of 10
Good
(38 reviews)
  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bay View Room

Bay View Room | 1 bedroom, bed sheets

Bay View Room

8.2 out of 10
Very good
(17 reviews)
  • 431 sq ft
  • Bay view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Bay View Family Room

Bay View Family Room | 1 bedroom, bed sheets

Bay View Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • Bay view
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bed

View all photos for Two Bedroom Bay View Apartment

Two Bedroom Bay View Apartment | 1 bedroom, bed sheets

Two Bedroom Bay View Apartment

  • 646 sq ft
  • Bay view
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Four Bedroom Pool View Townhouse

Four Bedroom Pool View Townhouse | Living area | TV

Four Bedroom Pool View Townhouse

  • 1292 sq ft
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds

View all photos for Bay View Suite

Bay View Suite | 1 bedroom, bed sheets

Bay View Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Four Bedroom Townhouse

Four Bedroom Townhouse | Terrace/patio

Four Bedroom Townhouse

  • 1292 sq ft
  • Sleeps 12
  • 1 Queen Bed, 2 Double Bunk Beds, 5 Twin Bunk Beds and 1 Twin Bed

View all photos for Guest Suite

Guest Suite | 1 bedroom, bed sheets

Guest Suite

7.8 out of 10
Good
(17 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Dorm Room - 4 Share

1 bedroom, bed sheets

Dorm Room - 4 Share

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Dorm Room - 6 Share

Dorm Room - 6 Share | 1 bedroom, bed sheets

Dorm Room - 6 Share

  • 323 sq ft
  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for Dorm Room - 2 Share

Dorm Room - 2 Share | 1 bedroom, bed sheets

Dorm Room - 2 Share

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

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About this property

North Pier Hotel

3-star Cowes hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, express check-in, and express check-out.
North Pier Hotel offers 62 accommodations with hair dryers. Televisions come with digital channels.
An outdoor pool and a children's pool are on site.
North Pier Hotel features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

North Pier Hotel is a smoke-free property.

North Pier Hotel - This restaurant serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • North Pier Hotel

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 6:30 PM on weekdays must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Continental Cowes
Continental Hotel Cowes
North Pier Hotel Hotel
North Pier Hotel Cowes
North Pier Hotel Hotel Cowes

North Pier Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 328 out of 1002 reviews
Rating 8 - Good. 360 out of 1002 reviews
Rating 6 - Okay. 166 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 58 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Minh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy with pre-arival checked in. Room was budget, not clean, but doable. Good luck with parking especially with Saturday Market.
Stayed 2 nights in Apr 2025

8/10 Good

Nicola

Disliked: Property conditions & facilities
Room was great, beds comfortable, location is great. Unfortunately, we were placed near an outdoor smoking area even though we had a 6year old child. The Internet and TV access was awful, you couldn't watch half the channels, and the internet cut out constantly. Not great when you're sitting in a room at night with your child. I expect it would be noisy in peak summer periods.
Stayed 2 nights in Apr 2025

6/10 Okay

Georgie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Excellent location along the esplanade & friendly staff. Very hard mattresses-checked out a day early due to same. Very loud from the bar/bistro downstairs- very difficult with toddler/baby to get them to sleep (not hotels fault) just something we didn’t consider. Average cleanliness- dirty/stained carpet , skirting boards & lights inside in need of deep clean. Very minimal parking outside room therefore had to park on street- although we booked during peak period. Otherwise hotel located in a great area with stunning bay views.
Stayed 4 nights in Apr 2025

6/10 Okay

Emma

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities

“Unexpected guest in the walls…”

Stayed here for 3 nights and the room itself was fine — pretty average in terms of cleanliness and amenities, nothing fancy but did the job. Unfortunately, the experience took a turn when a possum somehow made its way into the room. Yes, you read that right — an actual possum. Staff were quick to respond and managed to block its entry, but there wasn’t anyone on the property to chat to. I appreciated the attempt. But the drama didn’t end there. All night long, the possum (or possibly its noisy relatives) scratched and thumped around in the walls. It was like trying to sleep next to a wildlife documentary. Would’ve been a decent stay if not for the uninvited nocturnal guest and the chorus of wall scratching that followed. Great if you’re into rustic charm and surprise animal encounters — otherwise, bring earplugs.
Stayed 3 nights in Apr 2025

10/10 Excellent

nick

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beds comfortable Was good location Just a bit noisy being on esplanade
Stayed 1 night in Apr 2025

2/10 Terrible

Delina

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was no cooking facilities no chairs tables nothing in room pretty much it was noisy and poor condition property
Stayed 2 nights in Apr 2025

10/10 Excellent

Frederic

Liked: Cleanliness, property conditions & facilities
Perfect place
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great position. Walking distance to everything
Stayed 4 nights in Apr 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Emil

Stayed 1 night in Apr 2025

8/10 Good

Susan

Close to local restaurants and cowes beach. Reception staff extremely friendly and helpful as were the bistro staff. We had a 3 night stay and bed not made next day and no tea and coffee re supplied. Yesterday staff neglected to leave any toilet paper but bistro helped us out as we only realised this at 6:20pm. Meals is bistro a very large serving We upgrade to a different room which had two queen beds although we only needed one. Bed fairly hard and uncomfortable and bathroom cleaning could do with a bit of extra work especially shower curtain rail Couldn’t fault the female receptionist on our arrival
Stayed 3 nights in Apr 2025

8/10 Good

Brett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across from the beach. Comfy beds. Only issue I had was trying to lug my bag up the stairs to the room and back down.
Stayed 2 nights in Apr 2025

8/10 Good

Erica

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Loved the kids area above the restaurant, 2 inflatable bouncy obstacle courses and the movie theatre. Would have been good with a small area for smaller children/toddlers like foam building blocks etc. There was an empty area for something like that. Great walking distance from the main st of Cowes and the beach. Would have been good if the restaurant did brekkie or provided a toaster within the family budget room.
Stayed 2 nights in Apr 2025

8/10 Good

Peter

Liked: Staff & service
Disliked: Amenities
People servicing the room changed air condition settings from warm
Stayed 4 nights in Apr 2025

8/10 Good

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay - We had read a range of mixed reviews but we need not have worried ! We stayed in a Queen Bay View Room and were pleasantly surprised. The rooms were clean and tidy, very comfortable beds and plenty of room to move around with 2 adults and a teenager ! The views were amazing day and night from the 3rd floor! It was well located to walk across to the beach, jetty or down the Main Street for eateries. The hotel has a range of delicious meals as well. All staff from reception to house keeping were friendly and welcoming. Check in was easy and a pleasant surprise to receive a text message to say our room was ready before check in time. Things to note * there is no lift - if you want the views be prepared to walk up stairs (not a massive amount but handy to know) * off street parking is limited especially if you don’t get back until late afternoon and in the evening - but we had no trouble finding off street parking but could be challenging in peak times * shower water pressure was AMAZING- but the drain couldn’t keep up and our shower base over flowed every night and it was VERY slippery on the tiles. Overall we were very happy with our stay and wouldn’t hesitate to return, and we were already talking around returning in September.
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Amy

It’s very nice to enjoy calm and Bay view with a cup of morning coffee
Stayed 1 night in Apr 2025

4/10 Poor

Shahram

Disliked: Amenities, property conditions & facilities
be sure that because of sounf you can not sleep at night
Stayed 1 night in Apr 2025

10/10 Excellent

Aidan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 1 night in Apr 2025

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Cleaning staff changed the air conditioning sett inns from warm 24 to cool 18.
Stayed 2 nights in Apr 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
the noise outside our window on the street and in the stairwell after 2am on Friday night was so loud we couldn't sleep
Stayed 2 nights in Mar 2025

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

Perfect location opposite beach and close to shops. Very good restaurant/pub attached to premises making it extremely convenient. Rooms spacious
Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodations close to esplanade.
Stayed 1 night in Mar 2025

8/10 Good

Harry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and such an easy process for arrival and departure. Thank you for our booking.
Stayed 1 night in Mar 2025