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Cerro Negro RestoHotel

2.5 star property

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Business Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished
Hiking
Restaurant
Building design
Books

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Camino Cerro Negro Km 3, Ruta x-657, Coyhaique, Aysén Region
  • Ecoexploradores Patagonia
    ‪8 min drive‬
  • Mirador Río Simpson
    ‪9 min drive‬
  • Monumento al Ovejero
    ‪9 min drive‬
  • Coyhaique (GXQ-Teniente Vidal)
    ‪28 min drive‬

Room options

Business Room, 1 Queen Bed

  • 199 sq ft
  • Sleeps 2
  • 1 Queen Bed

Business Room, 1 Queen Bed

  • 199 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished

Business Room, 1 Queen Bed

  • 199 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite, 1 Queen Bed

Terrace/patio

Executive Studio Suite, 1 Queen Bed

  • 365 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed

Deluxe Studio Suite, 1 Queen Bed | Premium bedding, individually decorated, individually furnished

Deluxe Studio Suite, 1 Queen Bed

  • 335 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Studio Suite

Premium Studio Suite | Premium bedding, individually decorated, individually furnished

Premium Studio Suite

  • 335 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

About this property

Cerro Negro RestoHotel

Coyhaique lodge with private yards
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Cerro Negro RestoHotel include a complimentary reception and complimentary wireless internet access.
Cerro Negro RestoHotel offers 11 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Bathrooms include showers and complimentary toiletries. In-room massages and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages.
This mountain lodge's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the lodge's bar.

Dining options at the lodge include a restaurant and a coffee shop/cafe. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Cerro Negro RestoHotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
L&A - Onsite fine-dining restaurant. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport drop-off shuttle (surcharge) from 8:00 AM to 9:00 PM on request
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CLP 15,000 for adults and CLP 7,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • L&A

Things to do

  • Books

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 65 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Built in 2017
  • Communal living room
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Connecting rooms available
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 1:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 30000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CLP 15000 for adults and CLP 7000 for children
  • Airport shuttle fee: CLP 30000.00 per room (one-way)
  • Airport shuttle fee per child: CLP 30000.00 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 30000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lodge Cerro Negro
Cerro Negro RestoHotel Lodge
Cerro Negro RestoHotel Coyhaique
Cerro Negro RestoHotel Lodge Coyhaique

Cerro Negro RestoHotel Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

8.0/10

Cleanliness

6.8/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

mike

Disliked: Staff & service, amenities, property conditions & facilities
This is the worst type of review I've ever written. I booked this hotel for a friend that was picking me up. She drove 10 hours to Coyhaique Chile on terrible roads and this hotel doesn't exist by this name. It has changed hands multiple times in the last year or so and EXPEDIA allowed me to book a room under a hotel name that doesn't exist. My driver had no money of her own to rent a room. Completely ruined my last night at the fishing lodge because I had to try and get her into another place while I was far away. I DEMAND A REFUND!!!!!
Stayed 1 night in Feb 2023

10/10 Excellent

Jose Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una estadía de primer nivel, el lugar invita al descanso, sin televisores ni los molestos ruidos cercanos a la ciudad, el entorno espectacular, la calidad de la atención de los administradores es extraordinaria, la atención especial y la voluntad para asesorarte desde lugares para comer, visitar o desarrollar un tour por la zona. Se agradece un lugar así, donde vale la pena regresar.
Stayed 3 nights in Jan 2020

8/10 Good

carmen paz

Liked: Staff & service
boa
o local é muito bonitto mas a administração era nova e tivemos varios problemas com a agua quente e com braulho do ar condicionado no quarto. nos colocaram em um quarto grande mas sem vista. pedimos para mudar mas tivemos o problema do ar mas tenho certeza que vão melhorar. as instalações são otimas
Stayed 1 night in Nov 2019