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Allegro Cozumel All Inclusive

3.5 star property

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Photo gallery for Allegro Cozumel All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Property amenity
Exterior
5 bars/lounges, swim-up bar, poolside bar, beach bar
1 bedroom, free minibar, in-room safe, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
$192
includes taxes & fees
Oct 30 - Oct 31

Explore the area

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Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Place, Paradise Beach
    ‪14 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪19 min walk‬
  • Place, Playa Mia Grand Beach and Water Park
    ‪2 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

1 bedroom, free minibar, in-room safe, blackout drapes

Premium Ultimate Dive Experience 1 Diver/Non Divers

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

1 bedroom, free minibar, in-room safe, blackout drapes

Family Room, Garden View

7.4 out of 10
Good
(14 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Premium Level Room

1 bedroom, free minibar, in-room safe, blackout drapes

Superior Premium Level Room

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | 1 bedroom, free minibar, in-room safe, blackout drapes

Superior Room

7.6 out of 10
Good
(177 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

1 bedroom, free minibar, in-room safe, blackout drapes

Premium Ultimate Dive Experience up to 3 Divers

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level) | 1 bedroom, free minibar, in-room safe, blackout drapes

Premium Suite (Level)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Allegro Cozumel All Inclusive

3.5-star Cozumel property walkable to Nachi Cocom Beach Club & Water Sport Center
Catch some rays on Allegro Cozumel All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Allegro Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. At Allegro Cozumel All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Limited complimentary onsite parking is available on a first-come, first-served basis.

Allegro Cozumel All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Allegro Cozumel All Inclusive has 5 restaurants on site.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Reviews

Allegro Cozumel All Inclusive Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 441 out of 1004 reviews
Rating 8 - Good. 288 out of 1004 reviews
Rating 6 - Okay. 162 out of 1004 reviews
Rating 4 - Poor. 63 out of 1004 reviews
Rating 2 - Terrible. 50 out of 1004 reviews

Reviews

10/10 Excellent

Glenn

The grounds were beautiful and staff so friendly. The food was just ok. I didn’t like the reservations thing
Stayed 4 nights in Jul 2025

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for the price. The night time activities were so much fun
The best Irish coffee I’ve ever had!
Iguanas everywhere!
The presentation was as good as the flavor.
I didn’t know Irish coffee could taste this great!
Stayed 4 nights in Jun 2025

4/10 Poor

Veronica

Traveled with family
Disliked: Staff & service, property conditions & facilities
This place had very limited options to eat at buffet. They don’t allow you to make reservations at their specialty restaurants. They only allow you to eat at one restaurant your entire stay. The buffet definitely did not cater to kids as they did not have food that they would eat. The restaurant also does not have air conditioning so you are sweating the entire time. Our room did not have a working fridge and a/c was very poor. I would not stay here again as we spent way too much money to be disappointed. Also the service could be better. The hostess were not very friendly. So if you are looking for a place that has decent food and a place that is comfortable then this is not it. The only positive thing I can say was the beach was very nice and we were able to enjoy that as they try to keep seaweed clean.
Stayed 4 nights in Jul 2025

6/10 Okay

Christy Michelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The beach is beautiful. Beach/pool chairs are always available. The breakfast buffet is great. The lunch and dinner buffet needs improvement. There are too few options to choose from.
Stayed 6 nights in Jul 2025

8/10 Good

Pedetta Sophia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach. Food was good, except the Mexican specialty cuisine, same as main dining room. Asian specialty was exceptional. The A\C did not seem to be working in our room, it was hot!!!
Stayed 7 nights in Jul 2025

10/10 Excellent

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Propeety grounds were beautiful. Our upstairs room (# 1523) stayed cool, but I heard of others having a hard time getting their room to cool off. The food was nothing to brag about. We didnt go hungry, but it was not good. The dinner buffet was comparable to Wester Sizzlin's worst day. The lunch buffet was not very good either. The breakfast buffet was the best of the three. For their "specialty" restaurants, you are only allowed one meal for every three days stay. Reserve those as soon as you can! We waited a couple of days and were only able to reserve the Mexican restaurant. It was okay, no complaints on it. We heard the Oriental restaurant was really good, but they didnt have any availability when we went to reserve the restaurants. (Aagain, reserve your restaurant ASAP). The taco stand across the road and down a little bit was AMAZING! FOOD WAS VERY GOOD! I would highly recommend going there. The place is a little sketchy looking, and we seen a bat flying around inside, but the food was good! Haha! This would be a perfect place for little kids (minus the food situation), as the pools, and games that they do throughout the day, were great. If you are a diver, the location is great as well. They have a peer that the dive boats can pick you up from. There is a per day, per person fee to use the dock. One day we went and it was a $5.00 per person, another day it was $15 per person. These fees are in addition to the "excursion" that you are doing. 3 out of 5 stars
Stayed 6 nights in Jul 2025

4/10 Poor

Eder

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff is very friendly and helpful. Food and drinks quality are sub par and although they say they have 5 restaurants, the buffet is not good and you are limited to book dinner at their other restaurants
Stayed 7 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been alternating going to the Allegro and another resort located in the south for the past 10 years. This is a great resort. The food is always good, the staff is friendly, there is a nice beach, and the area is well maintained. Though I go mainly for the diving, this resort would still be my choice even if I wasn’t diving. It is quiet and peaceful. It is further away from town, so you’d have to take a taxi, if going to town is what you enjoy doing. I just like coming here to relax and not be busy with a full itinerary.
Stayed 5 nights in Jul 2025

2/10 Terrible

Maria De Lourdes

Disliked: Cleanliness, staff & service, property conditions & facilities
Este hotel es el peor que me quedado. El buffet está horrible, no tiene nada de sabor la comida siempre fría. El restaurante del buffet no tiene aire acondicionado todo mundo estamos ahí sudando cuando estamos comiendo, toda la gente se limpia el sudor de la cara con la servilleta porque no se aguanta el calor. Los postres que ponen en el buffet se están derritiendo todos por el inmenso calor que hace. En el lobby, Tampoco hay aire acondicionado. Yo me enferme del estómago por la comida, ponen unas carnes horribles, duras y frías. A mi esposo le salió en el arroz un pedazo de metal muy duro, ya casi se quebraba una muela, lo reportamos con el supervisor del restaurante y sólo nos dijieron que lo sentían que Iván a tomar acción sobre este incidente. Tienen un mal servicio de meseros, siempre están platicando y riéndose entre ellos y no atienden muy bien a los clientes. El servicio en la playa es terrible, la chica que reparte las bebidas solo les ofrece servicio alas personas que ella quiere. Aparte las bebidas están muy malas, las sodas no tiene nada de gas. De verdad, no les recomiendo este hotel. Solo dos cosas positivas hay, la playa, y los shows en la noche. De ahí para allá todo lo demás está terrible!
Stayed 8 nights in Jul 2025

10/10 Excellent

Amy Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Grisel

Stayed 6 nights in Jul 2025

8/10 Good

Joseline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Wonderful staff! But food could be better.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
fun!
Stayed 8 nights in Jun 2025

8/10 Good

Kristan Lee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay last week at the Allegro! The grounds were clean and the staff was very nice, especially David and the whole entertainment crew. We also did a lot of scuba diving and the staff at Pro Dive International were excellent. The diving conditions were perfect and the staff there was so accommodating, especially Mika who was very patient with my children who were new divers. We will definitely stay here again!
Stayed 6 nights in Jul 2025

8/10 Good

Mindy Lee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time here! Great snorkeling! We did scooters from across the street, and a jeep (jimmy) tour that was absolutely amazing! We stayed 4 nights, so were only allotted one specialty dining. But only one night had room for all 9 of us ( or even 4 and 5 separate). Desk told me 730pm. We get there, and the host was rude yelling saying we were an hour late. We ALL heard it said 730 not 630. That was the only downfall. We could not try any specialty dining.
Stayed 4 nights in Jul 2025

6/10 Okay

michael aaron

Liked: Cleanliness, property conditions & facilities
Staff was sub par they were more interested in socializing with each other. Restaurants were okay
Stayed 7 nights in Jul 2025

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you are looking for a small resort this is your place! Everything was a very short walk from our room. The room was clean, food was good, pools were beautiful, staff was excellent especially the pool and beach wait staff they work so hard much appreciation for these great services! The beach was so peaceful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Chaise, Lindsay

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great value for your money!!! Pool bar employees were terrible. Only complaint.
Stayed 4 nights in Jun 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Super bien atendidos. Los animadores, David y Juan Diego te mantienen activo con todo tipo de actividades. Inclusive tuvimos una clase con el barista Sergio "Tenoch", quien es muy amable por cierto, de mixologia. La playa hermosa y limpia. En general un excelente servicio. El unico inconveniente, es que no cuentan con habitacion de cortesia para quienes sus vuelos salen tarde.
Stayed 7 nights in Jun 2025

8/10 Good

Lorena D

Liked: Amenities
Everything was great only thing is breakfast area needs better fans too hot
Stayed 4 nights in Jun 2025

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Unfortunately the food was a big disappointment. MUNDANE buffet same food everyday. I was not able to get into the nicer dining options they were all booked and no assistance to make a reservation was offered other than try next day at front desk.
Stayed 5 nights in Jul 2025

8/10 Good

William Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice and the staff is excellent. I'd have given five stars except the dinner had a long wait (20 minutes in line) one night and the check in process and time was not ideal.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Rita Romelia Chavez

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Buenisimo petsonal el que trabaja alli todos super amable y muy comodo,limpio y tranquilo el hotel los cordinadores de actividades super dinamicos y divertidos lo recomiendo al 100%
Stayed 7 nights in Jun 2025

10/10 Excellent

Jeffrey Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025