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Allegro Cozumel All Inclusive

3.5 star property

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5 outdoor pools, pool umbrellas, sun loungers
Exterior
Private beach, sun loungers, beach towels, beach massages
Dock
Free minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Bar

Explore the area

Map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Paradise Beach
    ‪13 min walk‬
  • Mr. Sancho's Beach Club
    ‪18 min walk‬
  • Playa Mia Grand Beach and Water Park
    ‪19 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Premium Level Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Superior Premium Level Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

Family Room, Garden View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, Garden View

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Ultimate Dive Experience up to 3 Divers

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Suite (Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

Free minibar, in-room safe, blackout drapes, iron/ironing board

Premium Ultimate Dive Experience 1 Diver/Non Divers

  • Sleeps 4
  • 2 Double Beds

Similar properties

Private beach, sun loungers, beach towels, beach massages

Occidental Cozumel - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
3.8 out of 5, Good, (1003)
The price is $177
per night
$218 total
includes taxes & fees
May 21 - May 22
Occidental Cozumel - All Inclusive

About this property

Allegro Cozumel All Inclusive

3.5-star Cozumel property walkable to Nachi Cocom Beach Club & Water Sport Center
Catch some rays on Allegro Cozumel All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Allegro Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. At Allegro Cozumel All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Limited complimentary onsite parking is available on a first-come, first-served basis.

Allegro Cozumel All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Allegro Cozumel All Inclusive has 5 restaurants on site.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Allegro Cozumel All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 396 out of 999 reviews
Rating 8 - Good. 298 out of 999 reviews
Rating 6 - Okay. 177 out of 999 reviews
Rating 4 - Poor. 68 out of 999 reviews
Rating 2 - Terrible. 60 out of 999 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kalina

Traveled with family
Very nice staff and service
Stayed 7 nights in Jan 2025

8/10 Good

Tyyler

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was our third stay at the Allegro in Cozumel. We enjoyed our stay. I feel like there were less employees working this visit resulting in longer wait times. I feel like the activity staff was lacking this visit. We could not make reservations for the Japanese restaurant after many tries. The bungalows also need some updating. All in all we enjoyed our stay and will choose this resort again.
Stayed 7 nights in Jan 2025

6/10 Okay

Hannah

Traveled with family
Stayed 7 nights in Jan 2025

10/10 Excellent

Asha Jo

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent time, weather, staff cleanliness where great. Food was ok, nothing spectacular. Going again next year
Stayed 6 nights in Jan 2025

8/10 Good

HENRI JO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome! Walls thin, really heard the neighbors. Too kid friendly for us, but great for young families!
Stayed 4 nights in Jan 2025

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff, beautiful beach, food is ok some days, lacking other....if food is a big thing for you, go elsewhere
Stayed 7 nights in Jan 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great budget friendly resort and great for families.
Stayed 5 nights in Jan 2025

8/10 Good

Israel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was excellent and the buffet style food was better than others we have stayed at. There was no separated bathroom sink so if your spouse is sleeping in it is hard to stay quiet. The staff was good, just no waiters walking around to order drinks from. This resort was very kid friendly so if that is not your jam I would be cautious. Overall I would stay here again
Stayed 5 nights in Jan 2025

8/10 Good

Dylan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, fun, entertaining, family safe.
Stayed 5 nights in Jan 2025

6/10 Okay

Carmen

Liked: Staff & service
Stayed 5 nights in Jan 2025

8/10 Good

Trisha, Syracuse

Traveled with group
Liked: Cleanliness, staff & service
Food was very disappointing
Stayed 7 nights in Dec 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is a bit dated but it has everything you need. The food was average, except for the Asian restaurant, which was very good. Some of the wait staff seemed a bit unhappy about working there. The beach was wonderful, and the pools were well taken care of. We upgraded to premium, which really wasn't worth it, unless you have trouble walking as the rooms are closer to the beach and pools. The food in the premium lounge was cold and so was the staff. I would stay here again just wouldn't upgrade next time. I had a massage while there and the spa was small but very nice. Olga was very good and I felt relaxed after. Definitely recommend a massage if you have the time.
Stayed 7 nights in Jan 2025

6/10 Okay

Tamara

Liked: Staff & service
We did not like that we were told a price for an excursion and then when we showed up for the excursion we had to pay more money.
Stayed 5 nights in Jan 2025

6/10 Okay

Cecilia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Bien en general.

El hotel esta bien en general, pero para elmprecio por noche y see un hotel all-inclusive quedo muy bajo a mis expectativas. Todo tiene un cobro extra, hasta tienes que pagar por las luces para jugar tenis despues de meterse el sol. La comida en los restaurantes esta bien tiene buen sabor, pero necesitas estar en recepción a las 9:30am para hacer recervacion si quieres cenar en el restauran del tema de la noche, (porqué cambian de tema de comida cada dia) no es que tengan los 5 restaurantes disponibles todos los dias. Se suponia que podiamos tener equipo de snorkeling pero fuimos a preguntar varias veces y nos decian que no estaban disponibles, que el puerto estaba cerrado etc, pero habian otras personas RENTANDO el equipo y con ellas si super amables. Para las toallas de playa te dan tarjetas en recepcion cuando llegas una por persona, la tarjeta se intercambia por la toalla, al hacer check out deves regresar las tarjetas a recepcion, si las pierdes son $20 dolares por tarjeta, para sorpresa nos advirtieron que habia cocodrilos en las noches cercas de la playa, tambien habia medusas en el mar en la orilla de la playa y una le pico a uno de mis niños. Habia muchas personas con manchas grandes de picaduras de medusa. Las habitaciones estan pasables pero si se les nota la falta de mantenimiento. No hay servicio a la habitacion pero en el restaurante hay snacks de las 10pm a la 1am.
Stayed 2 nights in Jan 2025

6/10 Okay

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property could use some updates. Our shower leaked all over the bathroom floor, making it slippery.
Stayed 3 nights in Jan 2025

6/10 Okay

Justin, Le Mars

Liked: Property conditions & facilities
Disliked: Amenities
It felt like they were understaffed as the service was not comparable to other resorts. The night entertainment was always 15-30 mins late to start. The resort itself was very clean. If you are looking for a quiet relaxing atmosphere, Allegro is it. The food in the reservation restaurants was not as good as other resorts. Bell hops were very accommodating and more so than the front desk attendants.
Stayed 5 nights in Jan 2025

4/10 Poor

Michael Andrew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The restaurant staff and housekeeping at Allegro are excellent. The staff at the front desk and management not so much. I had reservations for two rooms with double beds in each room for nine months only to be disappointed at check in. My family was spread across the resort in different buildings. This made it inconvenient. Management did nothing to rectify the situation. Very disappointed.

8/10 Good

Rita

Traveled with group
The food at the buffet could use some work, and the availability of restaurants needs to be improved
Stayed 7 nights in Dec 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and would definitely return. The rooms are small but clean. We had some water dripping in from what I assume was the AC unit. We didn't make an issue of it, because we didn't want to mess around with changing rooms. The restaurants are hard to get reservations to, but we got a reservation to the Oriental restaurant and it was great. The rest of the time we ate the buffet which always had something we liked. The staff was great, drinks were easy to get. The beach area was beautiful and we spent most of our time there. Great resort to go to especially for families.
Stayed 4 nights in Dec 2024

6/10 Okay

Jackie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked that it was very safe for my family. I didnt really like the food as it seemed difficult to get meat for breakfast without waiting in a long line. Types of meat were very limited for lunch and dinner. Every single drink I tried tasted odd (orange juice did not taste like orange juice). The beaches and pools were beautiful and I really liked they had options for kids at the beach and in the lounge. Overall the place was good for the cost. Most of the staff was kind but some were dismissive and preoccupied with their phones or coworkers. MTS was very helpful with travel and tours!
Stayed 4 nights in Dec 2024

8/10 Good

Kazuhiko

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good hotel and beautiful sea. Only one thing, Bathroom does not work correctly, when we came here. This was only but terrible thing. Others are excellent.
Stayed 4 nights in Dec 2024

8/10 Good

Michael

Traveled with partner
Beautiful property.
Stayed 13 nights in Dec 2024

10/10 Excellent

Evelyn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is super clean, the staff is very nice and helpful. Entertainment is nice as well. Very family oriented. Will definitely go back.
Stayed 2 nights in Dec 2024

6/10 Okay

Ray De

Food was decent but not enough options.
Stayed 6 nights in Dec 2024