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Dreams Cozumel Cape Resort & Spa - All Inclusive

4.0 star property

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Photo gallery for Dreams Cozumel Cape Resort & Spa - All Inclusive

View from room
Property video
Restaurant
Outdoor banquet area
2 bars/lounges, 2 beach bars, poolside bar

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Bar
  • Room service
  • Pool

Explore the area

Map
Carretera Costera Sur Km 12.9, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Paradise Beach
    ‪13 min walk‬
  • Mr. Sancho's Beach Club
    ‪2 min drive‬
  • Playa Mia Grand Beach and Water Park
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out) | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Preferred Club)

Family Suite (Preferred Club) | 1 bedroom, minibar, in-room safe, individually decorated

Family Suite (Preferred Club)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

Junior Suite, 2 Double Beds, Oceanfront (Preferred Club) | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds (Preferred Club - Tropical View)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 2 Double Beds (Preferred Club - Tropical View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Pool View (Preferred Club)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 2 Double Beds, Pool View (Preferred Club)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Junior Suite, 1 King Bed, Oceanfront (Preferred Club) | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

8.4 out of 10
Very good
(15 reviews)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Pool View (Preferred Club)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Pool View (Preferred Club)

  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite King

Preferred Club Junior Suite King | 1 bedroom, minibar, in-room safe, individually decorated

Preferred Club Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View (Preferred Club)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Ocean View (Preferred Club)

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Master)

Suite, 1 King Bed, Ocean View (Master) | 1 bedroom, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View (Master)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Junior with Pool View

Beach | Private beach, white sand, snorkeling, 2 beach bars

Quadruple Suite Junior with Pool View

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Double Suite Junior with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Double Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, individually decorated

Suite Junior

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior with Pool View

1 bedroom, minibar, in-room safe, individually decorated

Suite Junior with Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Double Suite Junior with Pool View

1 bedroom, minibar, in-room safe, individually decorated

Double Suite Junior with Pool View

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Suite Junior with Beach View

1 bedroom, minibar, in-room safe, individually decorated

Double Suite Junior with Beach View

  • Beach view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior with Beach View

1 bedroom, minibar, in-room safe, individually decorated

Suite Junior with Beach View

  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Master with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Suite Master with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior with Pool View

1 bedroom, minibar, in-room safe, individually decorated

Suite Junior with Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Suite Junior with View

1 bedroom, minibar, in-room safe, individually decorated

Double Suite Junior with View

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Suite Junior with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Double Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Suite Junior with Pool View

1 bedroom, minibar, in-room safe, individually decorated

Double Suite Junior with Pool View

  • Sleeps 3
  • 2 Double Beds

Similar properties

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Secrets Aura Cozumel - Adults Only - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Parking included
3.4 out of 5, (1171)
$371 nightly
The price was $571
The price is $371 total
includes taxes & fees
Secrets Aura Cozumel - Adults Only - All Inclusive

About this property

Dreams Cozumel Cape Resort & Spa - All Inclusive

4-star Cozumel property walkable to Paradise Beach
Catch some rays on Dreams Cozumel Cape Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Dreams Cozumel Cape Resort & Spa - All Inclusive offers 154 air-conditioned accommodations with safes and slippers. These individually decorated and furnished accommodations include single sofa beds. 55-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
A private beach and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy.
Dreams Cozumel Cape Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dreams Cozumel Cape Resort & Spa - All Inclusive like a complimentary children's club and an outdoor pool.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a fitness center and a garden. Complimentary self parking is available on site.

Dreams Cozumel Cape Resort & Spa - All Inclusive is a smoke-free property.

Dreams Cozumel Cape Resort & Spa - All Inclusive has 4 restaurants on site.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Snorkeling
  • Yoga classes

Family friendly

  • Free children's club
  • Free rollaway/extra bed
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 4 buildings
  • 4 floors
  • Built in 2022
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Single sofa bed

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Cozumel Cape Resort Spa All Inclusive
Dreams Cozumel Cape Resort & Spa - All Inclusive Cozumel

Dreams Cozumel Cape Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 153 out of 335 reviews
Rating 8 - Good. 63 out of 335 reviews
Rating 6 - Okay. 57 out of 335 reviews
Rating 4 - Poor. 37 out of 335 reviews
Rating 2 - Terrible. 25 out of 335 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hermes

Stayed 6 nights in Mar 2025

4/10 Poor

BRADLEY, RAPID CITY

Liked: Staff & service
Limited eating, no towels, very limited beach chairs and pool chairs Beach good, ocean water very clear, room clean, staff very friendly.
Stayed 5 nights in Mar 2025

8/10 Good

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and tranquil.
Stayed 4 nights in Mar 2025

8/10 Good

Matthew Carter

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time.
Stayed 6 nights in Mar 2025

4/10 Poor

debra J

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Kaitryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The island is small, safe, and beautiful with the best beaches we’ve ever seen.
Stayed 7 nights in Mar 2025

10/10 Excellent

mark, any

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, staff was extremely attentive and hard working. food was very very good and by staying at Dreams gave us unlimited options for dinners
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa Caroline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Access to Sunscape and Secrets facilities is a big bonus!
Stayed 7 nights in Feb 2025

8/10 Good

Rehana

Stayed 6 nights in Feb 2025

6/10 Okay

Colleen

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The staff was helpful and wonderful to be around. The resort is all inclusive, the food at every restaurant was terrible, seemed as if everything was microwaved from Costco. After the 2nd night of our stay, we would take taxi to downtown to dine off property. Housekeeping would only refresh items if requested- needed to ask for the basics like more toilet paper. Each morning of our stay, pool towels were unavailable and when stocked, limit one per person. The pool and beach furniture were old, uncomfortable and covered in mold. Not enough pool/beach furniture for the guests. To obtain a chair, you needed to get it before 7am or you would not have a place to relax. Public restrooms had doors that didn’t close and needed to be better serviced. For the cost of what I paid per night, I was expecting higher quality food and better amenities.
Stayed 5 nights in Feb 2025

8/10 Good

Margaret Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams is located on a beautiful beach and the property itself is quite attractive. The staff goes out of its way to cater to the guests in every way and seems to genuinely enjoy pleasing people. Food options are varied, especially with the ability to access the restaurants at Secrets. My biggest objection was the caliber of many of the clientele, who were loud, obnoxious and yelled obscenities as you would expect at a frat party or Spring Break. The young children have an excuse for wailing, but the adults don’t. I’m not sure what the management could do to discourage this behavior without alienating the guests. The other issue concerned the process for staking out the limited beach chairs. I went down every morning, sometimes as early as 6 am, to place towels on seaside beach chairs. I later learned, the hard way, that unless the towel had a personal item on it, the staff would remove the towel. This was never explained to me and caused disappointment and friction with other guests.
Stayed 7 nights in Feb 2025

6/10 Okay

Heather Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My fiancé and I stayed five days for the first time and looking for a wedding ceremony venue as well. The staff were friendly and accommodating. I HIGHLY recommend Palancar Dive shop next door as we went scuba diving which I am certified but was my fiancé’s first time. Best experience I’ve ever had at a dive shop. The food was good in certain spots ( Italian place at Dreams was excellent… HOWEVER they close many restaurants early which floods other restaurants. My advice is go to a restaurant before you’re very hungry because many places we waited over an hour ( especially sea food restaurant). I had a horrible experience with taxis there… not really Dreams fault but they do let those guys on their property to take tourists so really it is a representation of their company. Taxi dropped us off in a remote location and took off. We were suppose to go to a ranch for horse back riding and they took us to wrong place. Quite the adventure. Overall was paradise the pictures don’t do it justice. The only reason I did not rate as excellent is because they closed down many things all the time. Not sure I’d say was the best hotel I’ve stayed at but the staff were AMAZING . For those that do not know the entire place is smoke free ( they do enforce it) and there are only two far spread spots you can smoke between three connected properties. My fiancé enjoys occasional cigar so was not a huge deal for us but some in my family smoke. Thank you for an enjoyable week Dreams! We enjoyed :-)
Stayed 4 nights in Feb 2025

2/10 Terrible

Smail, Atlantic Highlands

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Kazbek

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time! Friendly stuff and good restaurants.
Stayed 9 nights in Feb 2025

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Dreams we could eat at Secret and Sunscape resorts. The food was excellent presentation,variety and good. Only struggle was getting lounging chairs by ocean. Very few with umbrellas. The bed in the room was bad. Overall great vacation.
Stayed 8 nights in Feb 2025

10/10 Excellent

Deborah

Stayed 7 nights in Feb 2025

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that there was a walking trail along the beach

4/10 Poor

Lynn Carey

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty property. Food quality poor compared to other Dreams properties that we have visited. Getting clean bath linens was like pulling teeth! I would not return.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt completely safe here, the entire staff, even the gentleman mowing, were so nice and friendly. A lot of choices of where to eat, did not wait more than 30 minutes and never were turned down because they were closed. Only bad thing is there are not enough chairs during the day! Everyone is saving chairs and even though we paid to bring the privilege area, we never once sat there during the day. Beach bar service is not easy to find, or nonexistent when you are sitting so far away from the bars. The entertainment was hard to figure out what and where it was at. We missed the fire show entirely and we had asked 2 different workers what the entertainment was and they didn’t know. This is our 3rd trip to this resort, will be back.😎

10/10 Excellent

Karen, Batsvia

Stayed 7 nights in Feb 2025

8/10 Good

Carla

Stayed 3 nights in Jan 2025

10/10 Excellent

Sharla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This review is sooo long overdue however.... Last February we stayed at Dreams Cozumel Cape Resort & Spa , and the experience was so memorable that I still feel compelled to share my thoughts. From the moment we arrived, the resort's breathtaking views, impeccable service, and relaxing atmosphere made our trip unforgettable. A special shoutout to Oswaldo, Carlos, and Armando who worked in the main dining area—(after a year, i still remembered them) three staff members who truly went above and beyond to make our stay exceptional. They were incredibly attentive , professional and always had a warm smile. We traveled with our 1 year old & they attended to all our requests in regards to his needs. Their hospitality made all the difference. The food, drinks, and amenities at Dreams Cozumel were all great, but it was the staff’s dedication that set this resort apart. In a week we are traveling to Mexico again & the only reason that we are not staying here is because we want to see more of the country! Truly a great resort!
Stayed 4 nights in Feb 2024