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Dreams Cozumel Cape Resort & Spa - All Inclusive

4.0 star property

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Photo gallery for Dreams Cozumel Cape Resort & Spa - All Inclusive

View from room
Restaurant
Suite, 1 King Bed, Ocean View (Master) | Terrace/patio
Private beach, white sand, snorkeling, 2 beach bars
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Bar
  • Room service
  • Pool

Explore the area

Map
Carretera Costera Sur Km 12.9, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Paradise Beach
    ‪13 min walk‬
  • Mr. Sancho's Beach Club
    ‪2 min drive‬
  • Playa Mia Grand Beach and Water Park
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)

View from room

Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out) | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Preferred Club)

Family Suite (Preferred Club) | Minibar, in-room safe, individually decorated, individually furnished

Family Suite (Preferred Club)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

Junior Suite, 2 Double Beds, Oceanfront (Preferred Club) | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds (Preferred Club - Tropical View)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds (Preferred Club - Tropical View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Pool View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Pool View (Preferred Club)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Junior Suite, 1 King Bed, Oceanfront (Preferred Club) | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Pool View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Pool View (Preferred Club)

  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite King

Preferred Club Junior Suite King | Minibar, in-room safe, individually decorated, individually furnished

Preferred Club Junior Suite King

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Ocean View (Preferred Club)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Master)

Suite, 1 King Bed, Ocean View (Master) | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Ocean View (Master)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

View from room

Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Junior With Pool View

Beach | Private beach, white sand, snorkeling, 2 beach bars

Quadruple Suite Junior With Pool View

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Double Suite Junior With Sea View

Minibar, in-room safe, individually decorated, individually furnished

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Sea View

Minibar, in-room safe, individually decorated, individually furnished

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior

Minibar, in-room safe, individually decorated, individually furnished

Suite Junior

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior With Pool View

Minibar, in-room safe, individually decorated, individually furnished

Suite Junior With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior With Sea View

Minibar, in-room safe, individually decorated, individually furnished

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Double Suite Junior With Pool View

Minibar, in-room safe, individually decorated, individually furnished

Double Suite Junior With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Junior With Beach View

Minibar, in-room safe, individually decorated, individually furnished

Double Suite Junior With Beach View

  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Beach View

Minibar, in-room safe, individually decorated, individually furnished

Suite Junior With Beach View

  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Master With Sea View

Minibar, in-room safe, individually decorated, individually furnished

Suite Master With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior With Pool View

Minibar, in-room safe, individually decorated, individually furnished

Suite Junior With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Suite Junior With View

Minibar, in-room safe, individually decorated, individually furnished

Double Suite Junior With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Junior With Sea View

Minibar, in-room safe, individually decorated, individually furnished

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Junior With Pool View

Minibar, in-room safe, individually decorated, individually furnished

Double Suite Junior With Pool View

  • Sleeps 4
  • 2 Double Beds

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About this property

Dreams Cozumel Cape Resort & Spa - All Inclusive

4-star Cozumel property walkable to Paradise Beach
Catch some rays on Dreams Cozumel Cape Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Dreams Cozumel Cape Resort & Spa - All Inclusive offers 154 air-conditioned accommodations with safes and slippers. These individually decorated and furnished accommodations include single sofa beds. 55-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
A private beach and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy.
Dreams Cozumel Cape Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dreams Cozumel Cape Resort & Spa - All Inclusive like a complimentary children's club and an outdoor pool.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a fitness center and a garden. Complimentary self parking is available on site.

Dreams Cozumel Cape Resort & Spa - All Inclusive is a smoke-free property.

Dreams Cozumel Cape Resort & Spa - All Inclusive has 4 restaurants on site.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Snorkeling
  • Yoga classes

Family friendly

  • Free children's club
  • Free rollaway/extra bed
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 4 buildings
  • 4 floors
  • Built in 2022
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Single sofa bed

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Cozumel Cape Resort Spa All Inclusive
Dreams Cozumel Cape Resort & Spa - All Inclusive Cozumel

Dreams Cozumel Cape Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 148 out of 324 reviews
Rating 8 - Good. 61 out of 324 reviews
Rating 6 - Okay. 56 out of 324 reviews
Rating 4 - Poor. 36 out of 324 reviews
Rating 2 - Terrible. 23 out of 324 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Carla

Stayed 3 nights in Jan 2025

10/10 Excellent

Sharla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This review is sooo long overdue however.... Last February we stayed at Dreams Cozumel Cape Resort & Spa , and the experience was so memorable that I still feel compelled to share my thoughts. From the moment we arrived, the resort's breathtaking views, impeccable service, and relaxing atmosphere made our trip unforgettable. A special shoutout to Oswaldo, Carlos, and Armando who worked in the main dining area—(after a year, i still remembered them) three staff members who truly went above and beyond to make our stay exceptional. They were incredibly attentive , professional and always had a warm smile. We traveled with our 1 year old & they attended to all our requests in regards to his needs. Their hospitality made all the difference. The food, drinks, and amenities at Dreams Cozumel were all great, but it was the staff’s dedication that set this resort apart. In a week we are traveling to Mexico again & the only reason that we are not staying here is because we want to see more of the country! Truly a great resort!
Stayed 4 nights in Feb 2024

6/10 Okay

EWA JOLITA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Beach was nice but a lot of rocks.I have swim up room but was there 2 times because water was freezing, also in the swimming pool. Food in restaurants was great but breakfast buffet and buffet was terrible. Staff was nice. I like amenities with Haydi like aerobic in pool and volleyball on the beach.
Stayed 7 nights in Jan 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We love this resort. We have stayed at Secrets and Dreams at this location. We love how quaint and close restaurants, pools, and activities are soooo close to the beach!! A beautiful view no matter where you are in these properties!
Stayed 5 nights in Jan 2025

6/10 Okay

gary j

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My room wasn't cleaned our 1st day. Glass in the bathroom was dirty from day one. Not much intertainment during the day. Beds were comfortable. Food was ok. Glad we could go to Secrets and Sunscape.
Stayed 7 nights in Jan 2025

8/10 Good

Deon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Jennifer

Stayed 7 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 4 nights in Jan 2025

8/10 Good

Anabela

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their customer service is amazing hands-down !! Miguel was one of our favorites with Juan by the pool side !! Coochie Coochie drinks for days hahah Raul made things right for us after knowing for 2 days we didn’t get our complementary bottles in our room. You the man & need to put him at front desk :) Angel was the best for breakfast time. Make sure you go see them at your stay and tip them all well!!! Well deserved for sure & because of them we will be back for service wise . The only thing I can say was disappointed about the resort is that the French restaurant was always closed three days in a row on the days that we call primetime “weekends” food around the restaurants could use more seasonings and real steak .Could use more shows / entertainment at night time as well .The weather was beautiful and scenery around the resort. Felt safe at all times and that’s excellent as they love to say 😉Thank you for our stay & till next time !!
Stayed 4 nights in Jan 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Dreams twice and highly recommend it the food is superior to most all other all inclusive resorts and the views and beach area are amazing. Highly recommend the suite rooms with a water view. The Clearwater is fantastic for viewing fish along with a morning swim to get your exercise in before eating and drinking the day away with beautiful views of the crystal blue Caribbean water.
Stayed 6 nights in Dec 2024

6/10 Okay

John

Stayed 6 nights in Dec 2024

8/10 Good

Dianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach, beautiful. I did not get room I had asked for 2 months prior.
Stayed 4 nights in Jan 2025

10/10 Excellent

MICHAEL

Stayed 6 nights in Dec 2024

10/10 Excellent

Virginia

Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing. Angel, Jesus, Marco, Yuriana and so many more made our stay most enjoyable. We will return for them, the wonderful food and awesome rooms. Well done Dreams staff! You will be missed. Especially Yuris smile😀
Stayed 4 nights in Dec 2024

4/10 Poor

Nicholas

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Truly a once in a lifetime experience. If I had to stay here again I would rather jump off the highest building on the resort. The food at the airport was better than the offerings at the hotel. Requests for extra towels / water etc went unfilled. Things were closed off schedule constantly and 1/5 of the staff was friendly and helpful at beat.
Stayed 7 nights in Dec 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it-- The food was great. Terrific restaurant options without having to make reservations. Loved the real beach with little rocks!

4/10 Poor

Theresa

Stayed 6 nights in Dec 2024

8/10 Good

Cora Marie

Traveled with family
Liked: Cleanliness, staff & service
Maintenance issues were not resolved during our stay. No hot water in one of our rooms for the entire week.
Stayed 6 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach front property with access to all three Hyatt properties.
Stayed 7 nights in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
All of the Dreams properties were very close and were very easy to explore. The staff was very accommodating and we especially liked the beach side restaurants available within our package.
Stayed 4 nights in Aug 2024

10/10 Excellent

Darren James

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Neighbors where really loud could hear every little thing they did. Over all was a nice stay
Stayed 5 nights in Dec 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place, have visited a total of thirteen times. Don’t go to Mexico looking for us hotels. It’s a. Mexican hotel and a fine one.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ruslan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place, right on the seashore. Restaurants and cafes have a great choice of food. I would like to thank all the service staff, absolutely all of them, you are great. And do not believe the negative reviews that you can find about this place. My wife and I spent 12 days in this place, and we will definitely come back next year. Thank you Dreams for a great vacation.
Stayed 12 nights in Nov 2024

10/10 Excellent

russell ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was told the kayaks and hobie cats were available on the property but when I got there I was told that there was and have been for a while a contract pending with the company that rents the kayaks and hobie cats so net results was could not use them I always make sure that these are available when I make a reservation on Cozumel along with diving it is what I do when visiting the island the on site dive company was great and friendly overall great relaxing experience I will definitely stay at Dreams next trip in march if time allows
Stayed 7 nights in Dec 2024