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El Cid La Ceiba Beach All Inclusive

3.5 star property

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Photo gallery for El Cid La Ceiba Beach All Inclusive

On the beach, white sand, beach umbrellas, beach towels
Sauna, hot tub, body treatments, hydrotherapy, beach massages
View from property
Outdoor pool, pool umbrellas
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Housekeeping

Explore the area

View in a map
Carr. a Chankanaab Km 4.5, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪5 min walk‬
  • Place, Discover Mexico Cozumel Park
    ‪18 min walk‬
  • Place, Stingray Beach
    ‪18 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, Garden View

Premium bedding, in-room safe, iron/ironing board

Deluxe Room, Garden View

9.0 out of 10
Wonderful
(41 reviews)
  • 283 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, iron/ironing board

Suite, 1 Bedroom, Ocean View

9.2 out of 10
Wonderful
(23 reviews)
  • 570 sq ft
  • 10 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room Ocean Front Elite

Premium bedding, in-room safe, iron/ironing board

Deluxe Room Ocean Front Elite

8.6 out of 10
Excellent
(19 reviews)
  • 283 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Elite Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, iron/ironing board

Elite Suite, 1 Bedroom, Ocean View

9.0 out of 10
Wonderful
(7 reviews)
  • 570 sq ft
  • 10 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

El Cid La Ceiba Beach All Inclusive

3.5-star Cozumel property with bar/lounge
Catch some rays at the beach or spend the day relaxing at El Cid La Ceiba Beach All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cid La Ceiba Beach All Inclusive offers 60 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
El Cid La Ceiba Beach All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, El Cid La Ceiba Beach All Inclusive features an outdoor tennis court and an outdoor pool. Dining is available at one of the property's 2 restaurants. Guests can unwind with a drink at one of the property's bars, which include a swim-up bar and a bar/lounge.

This 3.5-star property offers access to a 24-hour business center and a meeting room. This all-inclusive property also offers a fitness center, a sauna, and gift shops/newsstands.

El Cid La Ceiba Beach All Inclusive has designated areas for smoking.

La Chopa - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Trattoria Da Salvatore - Overlooking the ocean, this restaurant specializes in pizza and serves lunch and dinner. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Property amenities

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A swim-up bar

Restaurants on site

  • La Chopa
  • Trattoria Da Salvatore

Things to do

  • Beach volleyball
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Scuba diving
  • Snorkeling
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 12 floors
  • 2 buildings
  • Built in 1978
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 4 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

El Cid Ceiba Beach All Inclusive Hotel Cozumel
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El Cid La Ceiba Beach All Inclusive All-inclusive property

El Cid La Ceiba Beach All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 478 out of 870 reviews
Rating 8 - Good. 208 out of 870 reviews
Rating 6 - Okay. 91 out of 870 reviews
Rating 4 - Poor. 45 out of 870 reviews
Rating 2 - Terrible. 48 out of 870 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The El Cid was a wonderful place to stay. The hotel is clean with friendly staff. It has an on site dive shop. You can snorkel or dive at their beach. There is daily entertainment. The buffet offers many choices or order from their menu. I do not recommend purchasing a shared taxi as part of your travel package. There are plenty of taxi's at the airport and hotel that are easy to get for $20.
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful. Property is a little dated but they have been continually updating. Nice relaxing stay every time we have been there.
Stayed 6 nights in Aug 2025

8/10 Good

James Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff great location
Stayed 7 nights in Aug 2025

10/10 Excellent

Anny

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Juan Antonio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are very nice, Miguel the bartender is very good with his mix drinks and very friendly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Belinda Nava

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing !!!Perfect spot we stayed in an Elite suite ocean view and very spacious…Our stay was amazing can’t wait to go back !!!There food was so good and staff was so Friendly and helpful 😊
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexandrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great two days here, the staff is amazing and so nice, they were very considerate. Erika, Saul, and Christian were especially nice and went out of their way to help us. Erika made my partners birthday more special with some wine sent to the room and all the food we had at dinner was great as well, some of the best AI food (from the menu, we didn’t try the buffet). Shout out to the diving shop at the resort too, they squeezed in a dive for us and Gregory and the shop owner helped us out both days a lot, it was an amazing dive. My only con is that there were a LOT of flies by the bar and while we would eat, probably a drainage issue, but that’s it! Would absolutely stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Stayed 4 nights in Aug 2025

8/10 Good

Ronald, Denver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cruise ships are ruining El Cid. We love this place but the cruise ships run the smog the whole time they are in port. So sad for this wonderful hotel.
Stayed 7 nights in Aug 2025

10/10 Excellent

JONATHAN

Stayed 2 nights in Aug 2025

10/10 Excellent

Marajhin

Liked: Cleanliness, amenities
The bed was very comfortable and glad they offer the aromatics for the pillows and love the many good options that was available
Stayed 2 nights in Aug 2025

10/10 Excellent

Susy, Northlake

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful! We had a lovely time!
Stayed 2 nights in Jul 2025

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the space , the room had a jacuzzi and kitchen a comfortable sofa bed and a separate bedroom, the food was delicious and there was a variety of food options, the staff was really friendly I also loved the snorkeling area and the amazing view from my room, I will definitely come back again
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, amenities
El servicio, la comida y bebida son excelentes, disfruté mucho mis vacaciones. Las camas necesitan un cambio los colchones no son cómodos, ese es el único inconveniente que tuve, fuera de eso todo fue espectacular. Muy recomendado.
Stayed 1 night in Jul 2025

8/10 Good

Felix

Traveled with family
Liked: Cleanliness, amenities
Los muebles son viejos e incómodos y el personal de limpieza y playa son algo despistados y lentos, la comida está excelente y la ubicación igual!
Stayed 4 nights in Jul 2025

6/10 Okay

Susan

Stayed 9 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing
Stayed 7 nights in May 2025

10/10 Excellent

Jamie, Cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this resort three times now. We love it!
Stayed 7 nights in Jul 2025

2/10 Terrible

Lara

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Alex

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Jose from the bar had a smile at all times, Noemi, and the two Victors from the wait staff. Rodibel from room cleaning. But the most of all Angela from the from desk was the best always helping my family. The property is the best.
Stayed 1 night in Jul 2025

10/10 Excellent

Carrie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are so helpful. Armando and Ari are the best. Roger did a good job with activities. The people at the front desk were all helpful although I did not get their names. Restaurant servers were very helpful and friendly as well. Becky and Viktor are very good.
Stayed 6 nights in Jul 2025

10/10 Excellent

John Patrick

Liked: Property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Cari

The hotel was fine.
Stayed 7 nights in Jul 2025

6/10 Okay

Stacy A.

Traveled with family
Liked: Cleanliness, property conditions & facilities
Over the last 6 years we've stayed at El Cid several times. We loved the property's close proximity to Cozumel city center, restaurants and shopping. We loved the boutique feel, the service, the resort cleanliness, watching the cruise ships come and go. While it doesn't have a great beach the water is nice and the snorkeling is okay. Our last two trips in the last year have been full of loud construction, out of order elevators, more day pass cruisers (some loud and obnoxious) taking up the few shaded beach chairs and eliminating the quiet charm of the small oasis. Service has definitely gone down hill and this last trip it was even hard to secure a beach towel! (Seems slight but when you don't have a beach towel to dry with and lay on it is inconvenient. Guest rooms are clean and they all face the ocean. A few days of our trip we vacated our room for maid service then had to ask to have our room cleaned. We love CZM but our next trip we may venture out and try to find a new go-to for our relaxing retreat as this last trip with all the construction and sharing the small beach with the cruisers wasn't very relaxing. Sadly it seems as if this property has been bought out by corporate.
Stayed 6 nights in Jul 2025

8/10 Good

April

Stayed 7 nights in Jun 2025