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El Cid La Ceiba Beach

3.5 star property

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Photo gallery for El Cid La Ceiba Beach

Outdoor pool, pool umbrellas
Lobby
Deluxe Room, Non Smoking, Garden View | Premium bedding, in-room safe, desk, blackout drapes
View from room
Outdoor pool, pool umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym
  • Pool
  • Laundry

Explore the area

Map
Carratera A Chankanaab Km 4 5, Cozumel, QROO, 77600
  • Punta Langosta Pier
    ‪5 min drive‬
  • Cozumel Maritime Terminal
    ‪6 min drive‬
  • Chankanaab Beach Adventure Park
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Garden View

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Garden View

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Ocean View

  • 280 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Non Smoking, Garden View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Non Smoking, Garden View

  • 283 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room With Sea View

Premium bedding, in-room safe, desk, blackout drapes

Room With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Suite With Sea View

Premium bedding, in-room safe, desk, blackout drapes

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room With Garden View

Premium bedding, in-room safe, desk, blackout drapes

Room With Garden View

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite With Garden View

Premium bedding, in-room safe, desk, blackout drapes

Suite With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room With Sea View

Premium bedding, in-room safe, desk, blackout drapes

Room With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Similar properties

On the beach, white sand, beach umbrellas, beach towels

El Cid La Ceiba Beach All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Restaurant
4.2 out of 5, Very Good, (766)
$216 nightly
The price was $388
The price is $216 total
includes taxes & fees
El Cid La Ceiba Beach All Inclusive

About this property

El Cid La Ceiba Beach

3.5-star Cozumel resort with bar/lounge
Catch some rays at the beach or spend the day relaxing at El Cid La Ceiba Beach's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
El Cid La Ceiba Beach offers 60 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, El Cocay. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
In addition to a full-service spa, El Cid La Ceiba Beach features an outdoor tennis court and an outdoor pool. Dining is available at one of the resort's 2 restaurants. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge.

This 3.5-star property offers access to a 24-hour business center and a meeting room. This beach resort also offers a children's pool, a fitness center, and a sauna.

El Cid La Ceiba Beach has designated areas for smoking.

La Chopa Loca Restaurant - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Trattoria Da Salvatore - This beachfront restaurant serves lunch and dinner.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • La Chopa Loca Restaurant
  • Trattoria Da Salvatore

Things to do

  • Beach volleyball
  • Children's pool
  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 4 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Ceiba Beach
El Cid Ceiba
El Cid Ceiba Beach
El Cid Ceiba Beach Cozumel
El Cid Ceiba Beach Hotel
El Cid Ceiba Beach Hotel Cozumel
El Cid Cozumel
El Cid La Ceiba Cozumel
El Cid Ceiba Beach Resort Cozumel
El Cid Ceiba Beach Resort
El Cid La Ceiba Beach Resort
El Cid La Ceiba Beach Cozumel
El Cid La Ceiba Beach Resort Cozumel

El Cid La Ceiba Beach Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 403 out of 1008 reviews
Rating 8 - Good. 312 out of 1008 reviews
Rating 6 - Okay. 167 out of 1008 reviews
Rating 4 - Poor. 79 out of 1008 reviews
Rating 2 - Terrible. 47 out of 1008 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Joie

Liked: Cleanliness

Great location!

Although their website said WiFi for 4 devices we had to fight to get that. Twice it was lost and we had to get new passwords. Asked us to come to the front desk. We were always left wondering if we would have a face cloth or hand towel each day. They would bring us one, but just replace what you take out.
From our garden view balcony
Virgin shop leaving
Stayed 9 nights in Jan 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like home…

We really enjoy staying at El Cid/La Ceiba in Cozumel. Have been staying there since 2001 almost every year. Staff is always friendly and helpful, food is great and the rooms are clean and very comfortable. We have stayed at a few other places throughout the years, but no one else makes us feel like we’re home when we bisit Cozumel.
Stayed 7 nights in Jan 2025

4/10 Poor

Ken

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When we went to check in we were told that we were being sent to another hotel because the room we had booked had broken pipes or something (lost in translation). The other hotel was ok but we did not get the ocean view we booked and had to rent another taxi to get to our excursion the next day which we would have just walked to. The staff was nice but it was inconvenient and cost us another ride.
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views and outdoor amenities are awesome. The room is rather bland and dated but still has great views.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Richard, Medford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff accommodated our request to put us in the north section of the hotel. We visit often and they remember us and make us feel at home. This property is very convenient for us to get to Marina Fonatur
Stayed 2 nights in Sep 2024

10/10 Excellent

Ma B. Beltran

Stayed 1 night in Sep 2024

10/10 Excellent

Beyonce

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really friendly and welcoming . The aesthetic of the hotel and area was beautiful and well put together. Lots of shopping options
Stayed 1 night in Aug 2024

10/10 Excellent

Chinonso

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to be, especially with your family, the services are good and the staffs are very friendly and polite..I enjoyed the food as well.
Stayed 5 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service
Basically its an old hotel on the water at a very fair price. The staff is great, the food is fine and drinks are not pricey. It's not the Hyatt but spend your money on other things! I will be staying there again in the fall.
Stayed 2 nights in Aug 2024

2/10 Terrible

Yolanda

Stayed 3 nights in Jul 2024

8/10 Good

maria

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice, had issues with the whole all inclusive thing since apparently that is a separate charge. Close to many shopping options but they only seemed to open on the days that the cruise ships docked.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, the staff was very attentive and accommodating. Also, they were well prepared for the hurricane.
Stayed 5 nights in Jul 2024

10/10 Excellent

geno

Stayed 5 nights in Jul 2024

4/10 Poor

Valerie

Stayed 3 nights in Jul 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Best value in Cozumel, in house dive shop run by a true Gentleman. Great spot!
Stayed 2 nights in Jun 2024

2/10 Terrible

Joel

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have been going to El Cid consecutively for some time now. Booking with Expedia sucked because I thought I selected the All Inclusive which is what I searched but apparently Expedia just generated everything. It wasn’t until I was informed at the hotel that they said it had to have All Inclusive in the listing and of course no refunds. Guess my fault for not noticing. I had previously stayed 4 weeks earlier with the all inclusive and paid only $175. My booking this time was $121 so I asked if they could just upgrade me to the price I had paid before since it was an accident I meant to book the All Inclusive. They then tried to tell me it would be an additional $180 plus taxes for myself and a guest. 4 weeks earlier was $175 and now it’s $300. So decided it wasn’t worth it. Then to top it all off, my guest left a ring in the room with tremendous sentimental value. She called a few hours after checkout to see if they found it (which it was left in an obvious spot) and was informed nobody from house cleaning found anything. I highly highly doubt that is true but what can we do. Needless to say I will not be back and everyone I work with in the cruise industry I will inform to avoid this place at all costs.
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Fonatur Marina. We come over to the Island for the weekend from PDC for diving often
Stayed 2 nights in Jun 2024

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Awesome hotel, staff, location and amenities!! Restaurant on site, pool, beach, activities and the most wonderful staff!! I will definitely return again!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

365

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service excellent
Stayed 3 nights in Apr 2024

8/10 Good

Kristalle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Third time staying here so pretty comfy with the property
Stayed 6 nights in Feb 2024