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El Cozumeleño Beach Resort - All Inclusive

3.5 star property

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Photo gallery for El Cozumeleño Beach Resort - All Inclusive

Aerial view
Boating
Indoor pool, 5 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Bar
  • Spa
  • All inclusive
  • Housekeeping

Explore the area

Map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Playa San Juan
    ‪16 min walk‬
  • Los Cinco Soles
    ‪6 min drive‬
  • Cozumel Museum
    ‪6 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪11 min drive‬

Room options

View all photos for Garden View Expedia Rate

Garden View Expedia Rate | In-room safe, individually decorated, individually furnished

Garden View Expedia Rate

  • 517 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

In-room safe, individually decorated, individually furnished

Premium Sky Top Room

  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

In-room safe, individually decorated, individually furnished

Sky Ocean View

  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

El Cozumeleño Beach Resort - All Inclusive

3.5-star property in Zona Hotelera Norte
Catch some rays at the beach or spend the day relaxing at El Cozumeleño Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
5 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At El Cozumeleño Beach Resort - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary uncovered self parking is available on site.

El Cozumeleño Beach Resort - All Inclusive is a smoke-free property.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
El Cocal Restaurant - This restaurant is located on the beach.
La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar - Onsite bar. Open daily.
La Pérgola - Onsite coffee shop. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 2 spa tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorized watercraft
  • Piano
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Snorkeling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (5,381 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 290 out of 1060 reviews
Rating 8 - Good. 284 out of 1060 reviews
Rating 6 - Okay. 208 out of 1060 reviews
Rating 4 - Poor. 138 out of 1060 reviews
Rating 2 - Terrible. 140 out of 1060 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Damion Jabbar

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing that we liked about the property, let’s say food was ok. Things we didn’t like: Air conditioning insufficient, Mildew/Mold on sofa in room, door to adjacent room didnt lock (4 screws were put into door to keep it closed), mildew in bathroom, Pool consistently (3days) cloudy/murky, Jacuzzi hot tub had BROWN WATER & one night was stinking of a bad odor, beach area eroded. We had a total of 10 family/friends - 2 checked out to a different hotel 1st night, 2 went home a day earlier because they couldn’t take it anymore.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tabata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food ever!
Stayed 5 nights in Nov 2024

10/10 Excellent

Ireri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but the food could be better
Stayed 5 nights in Nov 2024

2/10 Terrible

Julie

Liked: Cleanliness, room comfort
Saw the nice price. Totally regret it
The place has so much potential, nice pool (just needs to be cleaned), rooms are adequate and clean . That’s the good part. The food is adequate if you like buffet with zero flavor. I had to ask for salt and pepper. There is a menu to order from and I met nothing but resistance and excuses why I couldn’t order from it. Finally a quick call to the manager allowed me to order from the menu. Drinks are in recycled cups. No pool bar. It’s non functional. No bar stools at the other bar. Bottom of the budget. Cheapest beverages and food available. It’s very sad because all you see is the wealth of potential this place could be. Until they make some serious changes I would not let the price entice you to book here. You will regret it.
Stayed 7 nights in Nov 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved David, Angelica, Roger, German and all the dining room staff. The service at the bar and the Dining-room and pool is fantastic. All the maids are great! Food is good. Rooms are fair and the view can’t be beat!
Stayed 14 nights in Oct 2024

4/10 Poor

Rameses, Monrovia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is right on the water, awesome location, not far from the airport, shops, and the downtown area.
Stayed 7 nights in Nov 2024

6/10 Okay

Chris

Traveled with family
Liked: Cleanliness, staff & service
The property has a nice location. Unfortunately the drink options are not good and beds uncomfortable.
Stayed 5 nights in Nov 2024

4/10 Poor

David

Traveled with group
Disliked: Staff & service, property conditions & facilities
Drinks weee strong, pool was ok. Staff was indifferent and food was awful
Stayed 2 nights in Nov 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First all inclusive I have ever been to so I have nothing to compare this resort to but I would definitely book a stay here again!
Stayed 7 nights in Oct 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is absolutely amazing. For an AI resort the food was better than other resorts plus there's 5 restaurants off the resort to go eat at within 600 ft if you like. I do think they should have room service available to all floors as it does not state that on the website when booking. Also get mini fridges in all rooms please.
Stayed 5 nights in Oct 2024

6/10 Okay

Mark

Traveled with group
Liked: Cleanliness, staff & service
Property is dated
Stayed 6 nights in Oct 2024

8/10 Good

Jacqui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone working at the hotel were very friendly helpful and professional. Everything was super clean. Some maintenance going on outside which did not bother us at all it was good to see that they were taking care of the outside. However, it seems that their bathroom shower area could do with an upgrade. We had two rooms and both were equally disappointing. Definitely some remodeling is needed in the rooms.
Stayed 6 nights in Oct 2024

10/10 Excellent

Thomas A

Traveled with family
We’ve been staying at El Cozumeleno for 20 years. We like the small all inclusive vibe. There is a great snorkeling area directly in front of the hotel. Pepe Scuba picks us up right at the pier. The food is always good. Most importantly, the staff treats us like family. They’re very kind, attentive people. The rooms need some updating but for us it’s a very convenient location.
Stayed 12 nights in Oct 2024

6/10 Okay

Carl

Traveled with family
Liked: Staff & service
The dress dining facility was disappointing. Same food every day and it wasn't worth the reservation and dress up effort. overall food was substandard. Little variety and low quality.
Stayed 6 nights in Oct 2024

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff, atmosphere, location, architecture,
Stayed 6 nights in Oct 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people we have been to this resort 14 times great people and great service. From fredrico at the door and Martha at the desk to Cezar in Activities and waiters and bar tenders Santiago,luis German randy,.mateo,Aaron and many more they know us by name and treat us like Family. Definitely many many more trips in our future
Stayed 7 nights in Sep 2024

4/10 Poor

Jessica Anne, Canonsburg

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We came to this resort as a young couple, 1st time out of the country 25 years ago. Coming back was for nostalgia... wish we had not. It's not well upkept at all, and the few places is AC, were still so humid and sticky. The buffet is sad. The restaurant is quite good, however.
Stayed 7 nights in Sep 2024

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always return tosame hotel. Cant beat value for money, but hotel is getting a little dated and jaded over the years we've been going.
Stayed 6 nights in Sep 2024

10/10 Excellent

Patrick

Stayed 7 nights in Jun 2024

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness, staff & service
I can’t say enough good things about the staff at this property!! Everyone is very friendly, welcoming, and attentive! Rooms are very clean! Unfortunately, the facility itself is in need of serious updating. We loved being able to snorkel right at the resort and having the scuba shop on the property was very convenient. They do not have very many activities or entertainment- but the activity staff are great!! The food was tasty, but there are really only two restaurant choices. If you are looking for a relaxing low key vacation, this is a good option! That was the primary objective of our stay and it was a success!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Robin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an all-inclusive resort. The staff was absolutely fabulous and I had a great time.
Stayed 7 nights in Sep 2024

8/10 Good

CAROLE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself may be a little dated and in need of repairs, however the incredible staff, good food, and delicious drinks make up for it. Would definitely come here again
Stayed 7 nights in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and helpful. The rooms are clean and the outside beautifully maintained.
Stayed 8 nights in Aug 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Hector Manuel Morales

Stayed 5 nights in Jul 2024