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El Cozumeleño Beach Resort - All Inclusive

3.5 star property

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Exterior
Exterior
Buffet
Reception
Premium Sky Top Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Bar
  • Spa
  • All inclusive
  • Housekeeping

Explore the area

Map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Isla de Pasion
  • San Miguel Church
    ‪7 min drive‬
  • Punta Langosta Pier
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪8 min drive‬

Room options

View all photos for Garden View Expedia Rate

Garden View Expedia Rate | 1 bedroom, in-room safe, individually decorated, individually furnished

Garden View Expedia Rate

  • 517 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

Premium Sky Top Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Premium Sky Top Room

7.4 out of 10
Good
(16 reviews)
  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

Sky Ocean View | 1 bedroom, in-room safe, individually decorated, individually furnished

Sky Ocean View

7.0 out of 10
Good
(8 reviews)
  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

1 bedroom, in-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

1 bedroom, in-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

8.0 out of 10
Very good
(1 review)
  • 517 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

El Cozumeleño Beach Resort - All Inclusive

3.5-star property in Zona Hotelera Norte
Catch some rays at the beach or spend the day relaxing at El Cozumeleño Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
5 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At El Cozumeleño Beach Resort - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary uncovered self parking is available on site.

El Cozumeleño Beach Resort - All Inclusive is a smoke-free property.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
El Cocal Restaurant - This restaurant is located on the beach.
La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar - Onsite bar. Open daily.
La Pérgola - Onsite coffee shop. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 2 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorized watercraft
  • Piano
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Snorkeling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (5,381 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 327 out of 1152 reviews
Rating 8 - Good. 289 out of 1152 reviews
Rating 6 - Okay. 229 out of 1152 reviews
Rating 4 - Poor. 150 out of 1152 reviews
Rating 2 - Terrible. 157 out of 1152 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Grant Randal

Traveled with partner
Liked: Cleanliness, staff & service
We have stayed at Cozumeleno every year since 2012. All of the employees are friendly, accommodating, smiling, and good at their jobs! We love the food, maid service , front desk helpers, Bellman service, gardens, towel service' etc. Our only complaints are the building is old and needs to improve the plumbing and air conditioning.
Stayed 10 nights in Apr 2025

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, staff & service
The property is older but still clean which is all i care about. The staff was wonderful. The dining is limited as there is only the 1 buffet & Al a carte restaurant but we were aware of this going in go cannot complain. The food was still pretty decent for a buffet & the restaurant was tasty as well. The snorkelling was amazing. The photographer & team was amazing. No nightlife at this resort however which again i knew going in & cannot complain about. We were day time adventurers anyway. I would say very family friendly as this was not a party resort & was very quiet. All around would recommend if you want a peaceful R&R.
Stayed 4 nights in Apr 2025

8/10 Good

Teresa Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Small resort, easy to get around. Good beach. Relaxing atmosphere. Room for improvements in food.
Stayed 7 nights in Apr 2025

8/10 Good

LARRY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, very accommodating, and friendly.
Stayed 7 nights in Apr 2025

4/10 Poor

Koraida

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed at El cozumeleño for a week. I reserved a room with ocean view. The view was beautiful, however the room was in poor conditions with the bathroom needing the most attention. The breakfast was good but with staff members not wearing gloves to handle food and getting soda in a dirty cup, it left us afraid of getting sick. The staff was welcoming and always so attentive.
Stayed 5 nights in Mar 2025

8/10 Good

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities
Our overall experiwncw was great. I would have given a 5 star review except for two things, the indoor restaurant was not casual as they had a dress code and no shorts were allowed. The other thing was the resort is about a 20 usd taxi ride to the dolphin swim tour.
Stayed 4 nights in Mar 2025

6/10 Okay

Amy

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Keep in mind, this hotel was not expensive.. so bare that in mind but...Hotel is old, and needs some major updating. Rooms were big but OLD! Wood falling down, bathroom area old piping and old everything, Beds were old and linens were probably from the 80's. . Toilet barely flushed... Shower didn't drain. Staff were good. Buffet area was outside and had BIRDS flying around people and food. One restaurant on site and they really tried. Menu changed nightly to change things up. We got up at 5:30 every morning ( just what you want to do on Vaca) to go put our towels on Tiki chairs because we needed shade, and there were only a few. We had a nice stay because weather was great, but won't go back here again.
Stayed 5 nights in Mar 2025

6/10 Okay

Mirielle

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The pools and food are outstanding but the bathrooms in the rooms are disgusting. As well the sheets and towels are rather stained. The drinks, food and beach are amazing, along with the service. But the property is very limited by the dirty and outdated rooms, especially the bathroom.
Stayed 4 nights in Apr 2025

4/10 Poor

Georgy

Traveled with family
Disliked: Property conditions & facilities
Very old hotel. Nothing repaired. Rusty and not clean. Hot water was going on the fourth day of our stay. It was almost not possible to move the door to the balcony. Very poor food choice...
Stayed 7 nights in Apr 2025

6/10 Okay

Lena

Traveled with family
Disliked: Amenities, property conditions & facilities
The room was hot the first few nights. The beds are terrible and uncomfortable. The shower is dirty. There are no umbrellas around the pool areas. Two pools were not in working order. The swim up bar was not in service. The booking said there would be a refrigerator and microwave and there was none in the room. Some of the waiting staff in the morning in the lobby were crabby. The buffet food was not good. Need to have the “menu” food out on the buffet! Maybe next time it will be better if there is a next time
Stayed 7 nights in Apr 2025

6/10 Okay

albert craig

Liked: Cleanliness
Disliked: Property conditions & facilities

No a/c The first two days, no hot water the first

N O a/ c
Stayed 7 nights in Apr 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, always ready to help in any way. Hotel can use some upgrades and improvements.
Stayed 7 nights in Apr 2025

10/10 Excellent

Michael P La

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 7 nights in Apr 2025

6/10 Okay

Edith Michelle

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
It was clean.. Staff not to friendly to Americans. I had to speak to supervisor Julietta addressed issues right away
Stayed 3 nights in Apr 2025

8/10 Good

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was okay. The staff were friendly but were slow getting you what you needed. It took me 2 days to get an iron. I had to speak to the manager i believe her name was Juliette. She was amazing. She made thing's happen. The food and drinks weren't good. The hotel is immaculate but old. It needs renovations badly. Something needs to be done about the bird's in the outside dining. While I was eating a bird flew over my head and dropped a piece of food on my plate. There was no entertainment in the hotel. No DJ, band, or karaoke it was only one table with a chest game. Getting a taxi was easy. The waiters were amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Yahir

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

8/10 Good

Justin Powell

Traveled with partner
Liked: Staff & service
Relaxing, great service, location is great for snorkeling.
Stayed 5 nights in Apr 2025

10/10 Excellent

Claudia

Stayed 1 night in Apr 2025

8/10 Good

dolores

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

Kelli Kristine

Traveled with group
Disliked: Amenities
I would not stay here again. Hot tub wasnt full and was cold, pool was murky and again, not full. Swim up bar not open. Food was limited and not good at all. Drinks tasted watered down and soapy.
Stayed 5 nights in Apr 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was a great property, the snorkelling from shore was absolutely incredible, plus the drift snorkelling was an amazing experience. I would highly recommend for a relaxing experience. The a la cart breakfast was incredible. The dinner could have alternated with more options. The buffet for lunch was often lacking, and we didn’t learn until the last few days that you could order chips & guac or nachos as no one mentioned this to us. But other than that, this was a great week long lazy vacation. First all inclusive my partner and I have been too just ourselves without a big group and we will be back. Thank you, especially to Marta, Gloria and Manuel, you truly made our experience!! Cons - uncomfortable old bed, we had a king, but had to sleep only in one small area as the rest of the bed was super uncomfortable.
Stayed 7 nights in Apr 2025

10/10 Excellent

Laura Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at a few all inclusive resorts at various beach destinations and they are not my favorite. We don’t like to indulge heavily in alcohol and so many all inclusives attract those who want to take advantage to the max throughout their holiday that it often ruins our enjoyment. The two travel styles are just very different ways of vacationing. So at El Cozumeleño there were the indulgers but the rooms somehow really blocked the noise coming from the bar and it shut down early enough. The last two days of our trip there were guest who brought a speaker and basically dominated the sitting/snacking area by the beach. Annoying The staff were all very good at their jobs and friendly. We would like to name those following who took very good care of us: Eyahir Amanda Angelica Enrique Pedro Germaine Adrian And many more. Sorry I couldn’t remember all your names. We did have an unpleasant miscommunication with a surly frown faced Omar when we were checking in that unfortunately deflated our excitement when we arrived. However, it was soon resolved - though I never really understood what happened. The grounds are well kept and beautiful. The beach is fantastic and we loved snorkeling every day just from the hotel. The food was good though repetitive but that was easily remedied by a few meals out. Buccanos is in walking distance and is a beautiful spot to eat and have a change of scenery. Thanks to all the friendly faces who welcomed us. You are very much appreciated.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ludmila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
very simple and cozy place , food was good, easy access to the ocean, definitely will come back again
Stayed 5 nights in Mar 2025

6/10 Okay

Shaundra

Sheets were
Stayed 7 nights in Mar 2025

2/10 Terrible

Allison

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Properrty was so run down, beds were hard as cement and the kids club had no actual planned activities. Checked out halfway thru our trip and went to Melia.
Stayed 6 nights in Mar 2025