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El Cozumeleño Beach Resort - All Inclusive

3.5 star property

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Indoor pool, 5 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
Indoor pool, 5 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
Front of property - evening/night
Deluxe Room with Balcony Ocean View | In-room safe, individually decorated, individually furnished
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Spa
  • Bar
  • All inclusive
  • Housekeeping

Explore the area

Map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Isla de Pasion
  • San Miguel Church
    ‪7 min drive‬
  • Punta Langosta Pier
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪8 min drive‬

Room options

View all photos for Garden View Expedia Rate

Garden View Expedia Rate | In-room safe, individually decorated, individually furnished

Garden View Expedia Rate

  • Partial ocean view
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

Premium Sky Top Room | In-room safe, individually decorated, individually furnished

Premium Sky Top Room

  • Ocean view
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

Sky Ocean View | In-room safe, individually decorated, individually furnished

Sky Ocean View

  • Ocean view
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • Ocean view
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

  • Ocean view
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

El Cozumeleño Beach Resort - All Inclusive

3.5-star property in Zona Hotelera Norte
Catch some rays at the beach or spend the day relaxing at El Cozumeleño Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
5 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At El Cozumeleño Beach Resort - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the property's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary uncovered self parking is available on site.

El Cozumeleño Beach Resort - All Inclusive is a smoke-free property.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
El Cocal Restaurant - This restaurant is located on the beach.
La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar - Onsite bar. Open daily.
La Pérgola - Onsite coffee shop. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 2 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorized watercraft
  • Piano
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Snorkeling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (5,381 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 311 out of 1128 reviews
Rating 8 - Good. 290 out of 1128 reviews
Rating 6 - Okay. 224 out of 1128 reviews
Rating 4 - Poor. 151 out of 1128 reviews
Rating 2 - Terrible. 152 out of 1128 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

eileen

Liked: Cleanliness, staff & service
Property needs a make over. Food is not great especially if you are a vegetarian.
Stayed 8 nights in Feb 2025

6/10 Okay

Crystal Ann

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pro: The staff were very helpful. Food was genuinely good, especially the baked goods (dinner rolls and cookies, tasted homemade). Cons: I understand the hotel is older but it is very run down. The outlets sparked when plugging something in and the furniture was coming apart. Also the A/C was really loud. There were definitely not enough palapas out on the beach, for approximately 300 guests 16 isn’t going to work. Having to wake up early (between 2 am-4 am) to get one. Very noisy all through the night, if not for the guests playing loud music in their rooms until 4:30 am, people slamming their doors. Our first night, someone opened our door when we were getting ready to go to sleep. Overall it was a good trip, but we may have to reconsider our next trip.
Stayed 7 nights in Feb 2025

6/10 Okay

Brian Kristopher

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Timothy Dennis

Traveled with partner
Liked: Staff & service, amenities
friendly staff, good food and service. beds are hard and rooms need some tlc, but clean
Stayed 6 nights in Feb 2025

8/10 Good

Chrristine Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Feb 2025

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, staff & service
Stayed here for one night. That was enough. I’m sure it was great back in the day 25 years ago but it’s quite tired now. Food was OK but not a lot of options. Most of the stuff were very helpful and lovely.
Stayed 1 night in Feb 2025

4/10 Poor

Julianne

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is very out of date. No hot water. Had to use service elevator. Employees very nice and helpful.
Stayed 7 nights in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fantastic in helping us understand how things worked. Down side, is the pool and beach chairs were always being reserved so it was difficult to ever get a good seat. People would go out as early as 4am to reserve a chair on the beach. Many would not be used until later in the day and sit empty. While the rest of the hotel users would enjoy accessing these unused chairs. Very frustrating.
Stayed 2 nights in Feb 2025

8/10 Good

oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and friendly. The restaurants on site were very delicious. The beach in front was great for swimming and snorkeling. Great value. 😎👍🏝️🇲🇽
Stayed 7 nights in Feb 2025

6/10 Okay

Benjamin

Disliked: Cleanliness, property conditions & facilities
Stayed 14 nights in Feb 2025

4/10 Poor

Patricia, Mingo

Traveled with group
When we got there our room wasn’t ready. Finally got in and sink was torn apart. Shower area was disgustingly gross. Went and asked for another room. Put us on 7th floor. Which cost additional money. Then no hot water for 4 days. Same food in the buffet every day. Ran out of light beer on 2nd day. Had to either drink lager or hard liquor. We went to local store and bought our own. So did a lot of other people. Was not impressed and won’t be going back.
Stayed 10 nights in Feb 2025

6/10 Okay

Linda

Stayed 5 nights in Feb 2025

6/10 Okay

Nancy Ann

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Well kept outdoors. Helpful friendly staff. Housekeeping doing a good job. Room furnishings in very bad shape as well as bathroom fixtures. Without hot water for 4 days. Elevator out of commission for two days. Service elevator available. Food ok.
Stayed 7 nights in Feb 2025

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here 3 times and we love it! It can certainly use some TLC on the plumbing, but the rest is great. I thought the food has improved since the last time we were here. The staff is so friendly! This is a nice, quiet resort. Nothing extravagant, but definitely worth the money.
Stayed 7 nights in Feb 2025

8/10 Good

Jose, Greeley

Liked: Cleanliness, staff & service, amenities
It was a great time the resort could use some updates
Stayed 8 nights in Feb 2025

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Mireille

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Amy

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They really need to get new beds. They were so hard we had to sleep on the couch.
Stayed 7 nights in Feb 2025

2/10 Terrible

Catalina, Riverside

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was completely outdated. It was old and dingy. This property has a lot to offer, however, it definitely needs to be rennovated asap! It has two jacuzzi's. One was completely empty and the other had cold water. The bed's were hard, to the point I actually thought my bed had no mattress. There was no phone in the room, therefore, if we needed anything, like new towels or a mattress, we had to go downstairs to reception and ask for every little thing. Front desk personnel were horrible. They were very rude, unattentive, and very disgruntled with their job. Food was blah. Drinks were watered down. Sodas were flat. Couldnt get a decent drink anywhere. There was no hospitality whatsoever, with the exception of a few service people in the dining area. Other than this property having a beautiful view and daily freshly baked mexican bread (pan dulce) I would NOT recommend anyone staying here. Ever.
Stayed 6 nights in Feb 2025

10/10 Excellent

Janette Elzy

Liked: Cleanliness, staff & service
Loved the beach and staff attentiveness. Food was good and had several options. Property is in need of updates but will stay there again
Stayed 7 nights in Feb 2025

4/10 Poor

Krista

Stayed 6 nights in Feb 2025

6/10 Okay

Ashley

Liked: Cleanliness
If your going on a trip to party this is not the resort for you. All bars close at 11pm. They only serve beer after 10. The staff was great. The food was NOT great. I was disappointed in this resort. No entertainment. The bed was uncomfortable. There was no mini fridge in any room. Cozumel is beautiful, however i would not return to this resort.
Stayed 5 nights in Feb 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lot of reviews comment on this place being worn down but that is being quite picky. It’s a beautiful hotel! With a gorgeous beach, crystal clear water and fish in abundance! Plenty of chairs, great pools, beautiful rooms with amazing views. The food is tasty. And some reviews believe there isn’t enough variety, but they have a menu in addition to the buffet where you can order basically anything- chips and guac, French fries, ice cream, other Mexican dishes, etc. I felt like we had to track the staff down some and the elevator broke on our last day but other than that, we loved our stay!

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beach and clear blue water is the best. Great for snorkeling. The food is ok and the rooms outdated but we always stay here for the staff and the beach. We don't go on vacation for food
Stayed 7 nights in Feb 2025

4/10 Poor

Anthony James

Traveled with family
Disliked: Amenities, property conditions & facilities
Staff was nice but the facility seemed run down. We visited the Hotel roughly 15 years ago and not much has been done to upgrade the property over that time. Limited drink options were also disappointing.
Stayed 7 nights in Feb 2025