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Grand Park Royal Cozumel - All Inclusive

4.0 star property

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Front of property
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4 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Ocean View King | 1 bedroom, free minibar items, in-room safe, desk
Balcony

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Punta Langosta Pier
    ‪4 min drive‬
  • Cozumel Maritime Terminal
    ‪5 min drive‬
  • Chankanaab National Park
    ‪6 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

View all photos for Family Suite

Family Suite | 1 bedroom, free minibar items, in-room safe, desk

Family Suite

  • 753 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Nature View King

Deluxe Nature View King | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Nature View King

8.6 out of 10
Excellent
(4 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Nature View Double

Deluxe Nature View Double | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Nature View Double

7.8 out of 10
Good
(45 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Ocean View King

  • 334 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Ocean View Double

8.8 out of 10
Excellent
(46 reviews)
  • 334 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, free minibar items, in-room safe, desk

Junior Suite

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Superior

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with Garden View

1 bedroom, free minibar items, in-room safe, desk

Double Room Standard with Garden View

  • Sleeps 2

View all photos for Room Deluxe

1 bedroom, free minibar items, in-room safe, desk

Room Deluxe

  • Sleeps 4

View all photos for Double Room Standard with Ocean View

1 bedroom, free minibar items, in-room safe, desk

Double Room Standard with Ocean View

  • Ocean view
  • Sleeps 2

View all photos for Room Deluxe with Sea View

1 bedroom, free minibar items, in-room safe, desk

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4

View all photos for Quadruple Room Superior with Ocean View

1 bedroom, free minibar items, in-room safe, desk

Quadruple Room Superior with Ocean View

  • Ocean view
  • Sleeps 4

View all photos for Double Room Junior with View

1 bedroom, free minibar items, in-room safe, desk

Double Room Junior with View

  • Sleeps 2

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  • All inclusive
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About this property

Grand Park Royal Cozumel - All Inclusive

4-star Cozumel property with 4 restaurants, connected to a shopping center
At Grand Park Royal Cozumel - All Inclusive, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the property's 4 restaurants. Change of towels is available on request.
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
Grand Park Royal Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. Bring your whole family to Grand Park Royal Cozumel - All Inclusive for summer fun including 3 outdoor swimming pools, a complimentary children's club, and a children's pool.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 2 poolside bars, and 4 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a steam room, a fitness center, and a garden. Onsite self parking and valet parking are complimentary.

Grand Park Royal Cozumel - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
La Veranda /Ultra Casual - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Caribeno / Casual - Overlooking the ocean, this restaurant specializes in Caribbean cuisine and serves lunch and dinner. Open daily.
El Italiano / Casual - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
El Mexicano / Casual - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Cafe Sole, Coffee House - Onsite coffee shop. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe Sole, Coffee House
  • El Caribeno / Casual
  • El Italiano / Casual
  • El Mexicano / Casual
  • La Veranda /Ultra Casual

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (49 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (43 inches high)

More

  • Banquet hall
  • Built in 1980
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.2 per accommodation, per night

We have included all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1003 reviews
Rating 8 - Good. 295 out of 1003 reviews
Rating 6 - Okay. 181 out of 1003 reviews
Rating 4 - Poor. 104 out of 1003 reviews
Rating 2 - Terrible. 76 out of 1003 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roy T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I,ve stayed at this property a number of times, always a good value and convenient to shopping etc in walking distance. Food and bars are always first class with excelent wait staff.
Stayed 6 nights in Apr 2025

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff during pool activities everything was wondering, wasn't interested in timeshare, they tried we avoided. Loved loved loved watching the ships coming to port, however!! King size beds would have been nice. Hated the cobblestone paths, ANYONE WITH HEELS, DON'T!! Just saying...
Stayed 6 nights in Mar 2025

6/10 Okay

ANA MARIA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No enough benches with shade in the beach
Stayed 5 nights in Apr 2025

6/10 Okay

Kenneth Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

8/10 Good

Cynthia, HAMPTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent! The property was well maintained. I would have given 5 stars if the food and drinks wasn’t bad. Quality and selection was off. I have had better all inclusive food and drinks. However, our kid’s loved the experience! We would stay here again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jodi, Aurora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , not excellent but very nice. All staff was super friendly and helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had something for all ages and the area around the resort and downtown was safe to venture out in
Stayed 5 nights in Apr 2025

6/10 Okay

Mica

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was fine I hate the people who try to get you to buy a timeshare. The food was disappointing not like it used to be at all would be better if they changed their menu
Stayed 4 nights in Apr 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good but the dinners

Everything was great but the dinners at the specialty restaurants.
Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel Angel Salazar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 3 nights in Mar 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have came to this resort for 3 years in a row. Next year will be my 4th. My in laws have stayed here for the past 30 plus years. The staff is always friendly, rooms are clean, food is decent. Would like to see more shows and things to do at the resort.
Stayed 8 nights in Mar 2025

10/10 Excellent

Kirstin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great for an AI. Enjoyed our stay for 7days. Food was good, staff were amazing. Shows were great and loved the coffee shop!!! Close to shopping
Stayed 7 nights in Mar 2025

10/10 Excellent

Brendan, Appomattox

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just spent a week in April at this fantastic property! Roughly a 10-minute taxi ride from the airport. Check-in was very smooth. The room was spacious, with a mini-bar (lightly stocked) and walk-in shower with rainfall head. Great pools and the bar service was quick and good. Three restaurants available as part of all-inclusive (no wait between 6-7, about a 30 minute wait after 7), plus the buffet. Couldn't recommend Grand Park Royal any higher. This was a great resort!
Stayed 6 nights in Mar 2025

8/10 Good

Stephenie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this property. It is very lush and tropical. The resort is smaller but seems spacious at the same time. There is plenty of room for people and lots of different options for pools/beach. The interior pool would be great for small kids (as it's shaded). People with mobility issues may have trouble with the stone walkways and when we were there the main elevator from the lobby was out of service. Everyone we encountered was friendly and attentive. The desk gave us adjoining rooms without even being asked, which was thoughtful and much appreciated. Everything was clean and well taken care of. Our rooms were spotless each day. The one drawback was the food. We didn't love it, but we were able to find something at the buffet (amazing omelets for breakfast). The price for our stay was so reasonable, we just ate out each night for dinner. Cozumel has many great options, some within walking distance of the resort. The town is a short cab ride away and so much fun. Our entire group - ages 76 to 14 found things to do. We saw a lot of fish snorkeling at the property and enjoyed watching the cruise ships come and go. We all agreed we loved this resort and plan to come back.
Stayed 5 nights in Mar 2025

4/10 Poor

Miguel Angel Bustos

Liked: Cleanliness
Stayed 7 nights in Mar 2025

8/10 Good

Johnnie Beverly

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a pretty nice place to stay. Food could have been better, but no real complaints. The staff was great! One staff member was especially nice. His name was Bryant and he worked apparently in medical. I sprained my ankle at the pool and he came down and cleaned my knee and helped with my ankle. He came back next day and wrapped my ankle & cleaned knee.
Stayed 6 nights in Mar 2025

10/10 Excellent

Holly

Stayed 4 nights in Mar 2025

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay exceeded our expectations! The ground were so lush and beautiful, it felt like we were walking through a jungle. The staff was so pleasant and helpful. Our favorite bartenders were Ruben and Kevin! They were fun and remembered our drinks every time we came around. The pools were clean and gorgeous, the beach was amazing and perfectly sized with great snorkling views right off the beach. We had a nature view room but had an amazing view of the ocean and cruise ships. It was also very clean and they made sure it was cleaned daily. The food at the Italian restaurant was SO GOOD. We ended up extending our stay! Good vibes all around, highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very laid back, didn't feel pressured at all. Food was mid.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kelly

Stayed 6 nights in Mar 2025

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Overall the hotel was good and clean. Although the beach is small, it’s beautiful and snorkeling is fantastic. The staff at the restaurants are very nice and friendly. Location is good,you can walk to many places for shopping and there’s also restaurants within walking distance. Cons: People go early in the morning to reserve chairs and show up whenever they want leaving people that want to be there without a place to,put their stuff. We tried to watch a game at the sports bar and our teenage sons were kicked out because they say that no minors were allowed(two days prior we saw kids watching a game inside and nobody said anything!)No explanation as to why, they just said they are not allowed. It’s a sports bar! To watch sports and we wanted to watch a game and couldn’t. The elevator from the lobby does not work ,we had to carry our very heavy suitcase up the stairs on our way to check out(somebody did help us after checking in). On a positive note we were allowed to stay and use the facilities after checking out, we had to leave an ID. I have no idea what being an Expedia VIP means.We were told we would get coupons but we had to go get them and look for a specific person.If we are supposed to get benefits why not getting them when checking in?
Stayed 7 nights in Mar 2025

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2025

10/10 Excellent

Anthony Jared

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great vacation. Food was excellent.
Stayed 5 nights in Mar 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is beautiful , staff do amazing job for everything , food service , grounds, room cleaning , bars, all good
Stayed 7 nights in Mar 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❌❌NEVER, NEVER I repeat never use EXPEDIA!!!!!!!! They made us pay $1788 more because of there mistake! we booked a package with our 2 girls and they said we put in 3 and under…nope when you put there ages in on the first page to search resorts it never asked again. Their website doesn’t change for each resort on how they charge for kids. You should’t have to look at the resorts website to see how they charge for kids. Your trusting Expedia. Never again. Wasted 3 1/2 hours on the phone they will not help you and try to fix it! 😊🏝️The resort is beautiful and amazing!! We would go again, our family loved it. They helped us with anything and everything. Happy smiling and having fun always. The view from our room was breathtaking! Book through the resorts website and you will be great and enjoy your vacation.
Stayed 6 nights in Mar 2025