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Grand Park Royal Cozumel - All Inclusive

4.0 star property

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Photo gallery for Grand Park Royal Cozumel - All Inclusive

Front of property
Property video
4 restaurants, breakfast, lunch, dinner served; international cuisine
Balcony
Garden view

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Punta Langosta Pier
    ‪4 min drive‬
  • Cozumel Maritime Terminal
    ‪5 min drive‬
  • Chankanaab National Park
    ‪6 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

View all photos for Family Suite

Family Suite | 1 bedroom, free minibar items, in-room safe, desk

Family Suite

  • 753 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Nature View King

Deluxe Nature View King | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Nature View King

8.6 out of 10
Excellent
(4 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Nature View Double

Deluxe Nature View Double | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Nature View Double

7.8 out of 10
Good
(45 reviews)
  • 320.2 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Ocean View King

  • 334 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Ocean View Double

8.8 out of 10
Excellent
(46 reviews)
  • 334 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, free minibar items, in-room safe, desk

Junior Suite

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior | 1 bedroom, free minibar items, in-room safe, desk

Deluxe Superior

8.0 out of 10
Very good
(1 review)
  • 320.2 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with Garden View

1 bedroom, free minibar items, in-room safe, desk

Double Room Standard with Garden View

  • Sleeps 2

View all photos for Room Deluxe

1 bedroom, free minibar items, in-room safe, desk

Room Deluxe

  • Sleeps 4

View all photos for Double Room Standard with Ocean View

1 bedroom, free minibar items, in-room safe, desk

Double Room Standard with Ocean View

  • Ocean view
  • Sleeps 2

View all photos for Room Deluxe with Sea View

1 bedroom, free minibar items, in-room safe, desk

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4

View all photos for Quadruple Room Superior with Ocean View

1 bedroom, free minibar items, in-room safe, desk

Quadruple Room Superior with Ocean View

  • Ocean view
  • Sleeps 4

View all photos for Double Room Junior with View

1 bedroom, free minibar items, in-room safe, desk

Double Room Junior with View

  • Sleeps 2

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About this property

Grand Park Royal Cozumel - All Inclusive

4-star Cozumel property with 4 restaurants, connected to a shopping center
At Grand Park Royal Cozumel - All Inclusive, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the property's 4 restaurants. Change of towels is available on request.
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
Grand Park Royal Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. Bring your whole family to Grand Park Royal Cozumel - All Inclusive for summer fun including 3 outdoor swimming pools, a complimentary children's club, and a children's pool.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 beach bars, 2 poolside bars, and 4 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a steam room, a fitness center, and a garden. Onsite self parking and valet parking are complimentary.

Grand Park Royal Cozumel - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
La Veranda /Ultra Casual - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Caribeno / Casual - Overlooking the ocean, this restaurant specializes in Caribbean cuisine and serves lunch and dinner. Open daily.
El Italiano / Casual - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
El Mexicano / Casual - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Cafe Sole, Coffee House - Onsite coffee shop. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe Sole, Coffee House
  • El Caribeno / Casual
  • El Italiano / Casual
  • El Mexicano / Casual
  • La Veranda /Ultra Casual

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (49 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (43 inches high)

More

  • Banquet hall
  • Built in 1980
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.2 per accommodation, per night

We have included all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 351 out of 1008 reviews
Rating 8 - Good. 295 out of 1008 reviews
Rating 6 - Okay. 182 out of 1008 reviews
Rating 4 - Poor. 104 out of 1008 reviews
Rating 2 - Terrible. 76 out of 1008 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food wasn’t the best at this resort. So we left several times to walk downtown to eat and drink. This was our only complaint.
Stayed 8 nights in Feb 2025

8/10 Good

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well staffed. Staff was friendly but check in a check out staff were not as much. Check in was a bit longer than expected and perks were not really explained or mentioned. I was charged a fee upon checking out as they stated someone had vomited in the room and bed cover and towels were dirty, which was not the case. My daughter accidentally spilled some of the nachos they were eating and being that there were no paper towels they took a small towel to wipe it off the bed, as I was not in the room with them at the time. I had no energy or intention to argue, my daughter also ended up getting food poisoning. Food is also not great. Had a couple of times were there were chunks of ice on the food, selection was not great, buffet had a few more choices but food was never hot, only slightly warm. Dinning at the restaurants was also not great, portions were ridiculously small and small selection. We ordered calamari as an appetizer and got a plate with 3 rings of calamari. Cafe has decent coffee but nothing else. The juices are not natural and have tons of sugar.
Stayed 5 nights in Apr 2025

10/10 Excellent

Stuart

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here. This is a great family resort with a nice place to snorkel right at the beach. The food had improved a little since our last visit. The pools with 2 swim up bars are a bonus. Walking around a little difficult with the uneven floors but despite that I’d definitely stay here again.
Stayed 4 nights in Apr 2025

6/10 Okay

donald

Traveled with family
Liked: Staff & service
The staff works hard to please you but the food is average at best and the wait lines to eat get rather long. The sports bar is more like a soccer bar with no atmosphere and no other options to watch any other sports, We wanted to watch an NBA game and had to go offsite. Shout out to Luis in the Bikini Bar and Jorge in the lobby for there hard work and making the stay more enjoyable
Stayed 7 nights in Apr 2025

8/10 Good

Guadalupe, Dallas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, nice staff, the only thing I would have like to improved was the food service. And pool lounge area.
Stayed 4 nights in Apr 2025

10/10 Excellent

Leticia D, Highlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supper clean , great customer service.
Stayed 5 nights in Apr 2025

8/10 Good

ryan

Stayed 8 nights in Apr 2025

8/10 Good

Ruben Quesada, London

Traveled with group
Liked: Cleanliness, staff & service
Very well located hotel and very clean. The breakfast was good but lunch and dinner could be much much better. The rooms on the lower floors are extremely loud, the door have no sound proofing. The beach is super small for the amount of people and you get big cruises every day so if you don’t like looking at big ships this is not your hotel.
Stayed 7 nights in Apr 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Roy T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I,ve stayed at this property a number of times, always a good value and convenient to shopping etc in walking distance. Food and bars are always first class with excelent wait staff.
Stayed 6 nights in Apr 2025

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff during pool activities everything was wondering, wasn't interested in timeshare, they tried we avoided. Loved loved loved watching the ships coming to port, however!! King size beds would have been nice. Hated the cobblestone paths, ANYONE WITH HEELS, DON'T!! Just saying...
Stayed 6 nights in Mar 2025

6/10 Okay

ANA MARIA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No enough benches with shade in the beach
Stayed 5 nights in Apr 2025

6/10 Okay

Kenneth Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

8/10 Good

Cynthia, HAMPTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent! The property was well maintained. I would have given 5 stars if the food and drinks wasn’t bad. Quality and selection was off. I have had better all inclusive food and drinks. However, our kid’s loved the experience! We would stay here again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jodi, Aurora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , not excellent but very nice. All staff was super friendly and helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had something for all ages and the area around the resort and downtown was safe to venture out in
Stayed 5 nights in Apr 2025

6/10 Okay

Mica

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was fine I hate the people who try to get you to buy a timeshare. The food was disappointing not like it used to be at all would be better if they changed their menu
Stayed 4 nights in Apr 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good but the dinners

Everything was great but the dinners at the specialty restaurants.
Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel Angel Salazar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 3 nights in Mar 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have came to this resort for 3 years in a row. Next year will be my 4th. My in laws have stayed here for the past 30 plus years. The staff is always friendly, rooms are clean, food is decent. Would like to see more shows and things to do at the resort.
Stayed 8 nights in Mar 2025

10/10 Excellent

Kirstin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great for an AI. Enjoyed our stay for 7days. Food was good, staff were amazing. Shows were great and loved the coffee shop!!! Close to shopping
Stayed 7 nights in Mar 2025

10/10 Excellent

Brendan, Appomattox

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just spent a week in April at this fantastic property! Roughly a 10-minute taxi ride from the airport. Check-in was very smooth. The room was spacious, with a mini-bar (lightly stocked) and walk-in shower with rainfall head. Great pools and the bar service was quick and good. Three restaurants available as part of all-inclusive (no wait between 6-7, about a 30 minute wait after 7), plus the buffet. Couldn't recommend Grand Park Royal any higher. This was a great resort!
Stayed 6 nights in Mar 2025

8/10 Good

Stephenie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this property. It is very lush and tropical. The resort is smaller but seems spacious at the same time. There is plenty of room for people and lots of different options for pools/beach. The interior pool would be great for small kids (as it's shaded). People with mobility issues may have trouble with the stone walkways and when we were there the main elevator from the lobby was out of service. Everyone we encountered was friendly and attentive. The desk gave us adjoining rooms without even being asked, which was thoughtful and much appreciated. Everything was clean and well taken care of. Our rooms were spotless each day. The one drawback was the food. We didn't love it, but we were able to find something at the buffet (amazing omelets for breakfast). The price for our stay was so reasonable, we just ate out each night for dinner. Cozumel has many great options, some within walking distance of the resort. The town is a short cab ride away and so much fun. Our entire group - ages 76 to 14 found things to do. We saw a lot of fish snorkeling at the property and enjoyed watching the cruise ships come and go. We all agreed we loved this resort and plan to come back.
Stayed 5 nights in Mar 2025