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Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5 star property

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Photo gallery for Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service

Explore the area

Map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Dolphinaris
    ‪4 min walk‬
  • Punta Langosta Pier
    ‪14 min walk‬
  • Cozumel Maritime Terminal
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View | In-room safe, iron/ironing board, free cribs/infant beds

Standard Room, Pool View

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi) | In-room safe, iron/ironing board, free cribs/infant beds

Superior Room (With Jacuzzi)

  • 355 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

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Aerial view

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About this property

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5-star hotel in Colonos Cuzamil
At Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive, spend the day on the beach where you can enjoy scuba diving. Then return for a meal at one of the hotel's 2 restaurants.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive like an outdoor pool, a children's pool, and a fitness center.

A complimentary manager's reception is offered on select days. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a garden and a terrace. Complimentary self parking is available on site.

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive has 2 restaurants on site.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 414 out of 1006 reviews
Rating 8 - Good. 292 out of 1006 reviews
Rating 6 - Okay. 149 out of 1006 reviews
Rating 4 - Poor. 92 out of 1006 reviews
Rating 2 - Terrible. 59 out of 1006 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aleksander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodation with wonderful staff and amenities! Highly recommend!
Stayed 9 nights in Dec 2024

6/10 Okay

Marlena

Liked: Staff & service
The property was a nice older property. The hot tub was in repair for the first half of my visit but up and running by the end. Biggest challenge was it lacked clear signs or a map for amenities, beach property, and meals.
Stayed 3 nights in Dec 2024

6/10 Okay

Jaimie Dwaine

Liked: Cleanliness, staff & service
Overall I would say that this visit was less impressive than past stays. The hotel was undergoing much appreciated updates, such as re-tiling hot tub and other areas surrounding the pool. That said there have been some other changes since our last visit in Feb of 2024, some nice, some that we are questioning. The hiring of a new activities director has brought a new energy to the pool area, some of which could (in my opinion) use some refinements. While the evening entertainment has improved greatly, the daytime activities still need some tweaks... Before an activity begins, the staff does their usual walk around the pool area letting guests know what's up and inviting them to join in. This is great, but if a guest declines they are usually met with either a sad face, or a "why not?"... It almost makes one feel like the staff is disappointed that you're not enjoying YOUR vacation the way THEY want you to. Very annoying. The music is usually played at a very pleasing volume, but whenever an activity begins, the volume gets bumped to a volume that makes normal conversation between guests almost impossible. We truly appreciated the efforts that Jesus, Juanita, and Suny put into bringing fun to the poolside guests, and hope that they continue to do so... especially Suny's unbelievable energy keeping the young children entertained.
Stayed 14 nights in Dec 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property approximately 12 times over the years. The good: Excellent, caring staff. Love the hotel’s easy access to snorkeling and its location which is walkable to shopping in town. We were pleased with the food on this visit and the evening shows were a great improvement over past years. The bad: A bizarre choice to remove dressers and table and chairs from many of the rooms. An indoor hammock is not very practical!
Stayed 7 nights in Dec 2024

10/10 Excellent

Rosa L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the peacefulness and tranquility there Every one is very nice
Stayed 4 nights in Dec 2024

6/10 Okay

Venus

Traveled with partner
The staff were nice, The front seat girls were not helpful. There was no internet for several days. They were working around the pool, so there were pieces of tile and concrete all around. I cut my foot on a piece in the pool.
Stayed 7 nights in Dec 2024

8/10 Good

Evangelos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is nice. Food was above average. Service was very spotty. It was either good or mediocre to bad. In general to the service, it felt like a lot of responses to requests were “no”. We rented scooters and booted around the island, that was fun.
Stayed 7 nights in Dec 2024

8/10 Good

Mark, Las Vegas

Traveled with group
Liked: Staff & service
Disliked: Amenities
I’ve been staying here for decades. It has very slowly showed improvement since the Wyndham name was slapped on it, but do not expect it to reflect that moniker. It is a long way from ever becoming a luxury resort. I am in Cozumel two to four times annually and usually stay here because of Dive Paradise, the in-house scuba operation. The all inclusive package is not inexpensive and the food quality has varied greatly. This year it was just awful. Even the special a la Carte nights were substandard. My friends and I ate a lot more meals in town on this visit. There was a time, not long ago, when I would spend the entire month of December in Cozumel. The celebration of the holidays on the island is second to none. The resort prices have been greatly increased over the Christmas week to the point of gouging. I can afford the increase although checking out before those dates is my silent protest.
Stayed 11 nights in Dec 2024

8/10 Good

Helen, Bath

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best thing about ths resort is the staff - they are the best. Have been coming here for many years and it is like coming home
Stayed 15 nights in Dec 2024

10/10 Excellent

Patricia Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is smaller which we prefer. Service very good and food was awesome! Love the location, can walk to shops and snorkel right at the resort. It is a bit dated, but we really dont care. If you like new and fancy, then not a good fit. Hope to go back!
Stayed 5 nights in Dec 2024

10/10 Excellent

JANET MARIE

Liked: Cleanliness, staff & service, property conditions & facilities
The ataff is wonderful
Stayed 14 nights in Dec 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dated but clean everyone was very nice and food was good. Special shout out to Oscar for going above and beyond in making us feel special!
Stayed 7 nights in Dec 2024

10/10 Excellent

NATHAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort. Clean simple and wonderful staff
Stayed 7 nights in Dec 2024

10/10 Excellent

James, Andover

Liked: Staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

Darin G

Traveled with group, Traveled with partner
Liked: Cleanliness
Rooms were clean and cleaning staff was good. Food and service was great to start but both fell short towards the end of our stay.
Stayed 7 nights in Dec 2024

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have come to this resort 3 years in a row, they now have many pedal bikes to ride, alot more entertainment like, dance classes, cooking class, games, bike tour and movie night. The staff is very friendly and accomadating. They allow dive boats to pick us up from their pier for free, have a dive shop on property and a snorkeling park out front. The only complaint would be that if breakfast could be ready at 6:30 since our dive boat picks us up at 7:15 and breakfast isn't ready till just before 7
Stayed 3 nights in Dec 2024

8/10 Good

Ian

Stayed 6 nights in Dec 2024

10/10 Excellent

Noel Jan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly helpful staff Went the xtra mile to make our stay the very best Food excellent, great range of food botth traditional and American Very affordable
Stayed 7 nights in Dec 2024

10/10 Excellent

Kwaku

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely Fantastic stay! Food options were great and the property staff were all very kind and helpful. I definitely will recommend.
Stayed 5 nights in Dec 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. They had many activities throughout the day like volleyball, darts, water, aerobics, and name that song. The food was good. Good access to the ocean. The only issue was internet was very spotty throughout the resort.
Stayed 7 nights in Dec 2024

8/10 Good

SANDRA, Bloomsdale

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Alvina

Older resort, recreation is much improved. Staff friendly. Remodeling needed to have a cleaner look.
Stayed 7 nights in Dec 2024

8/10 Good

SANDRA, Bloomsdale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our initial reaction to the property was that we were a little underwhelmed, but the property quickly grew on us. The staff were great, especially Keira and Pedro over on the beach side. Our favorite meals were at the snack shack when Estela was cooking. Alexis was great getting us anything we needed extremely quickly.

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very customer friendly. Our excursion for snorkeling was set up by the tour operator. I forgot my rain jacket when exiting the water craft and the tour operator facilitated finding it and getting it back to the hotel. He was very helpful. Entertainment at the resort nightly was outstanding!! I cannot state that enough. The resort is well organized and clean. Staff are very friendly and accommodating.
Stayed 7 nights in Dec 2024

2/10 Terrible

Paige D

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We checked out early after one night. Staff was nice and understanding. Definitely a spot for people who like to scuba dive and scuba dive only.
Stayed 7 nights in Dec 2024