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Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5 star property

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On the beach, sun loungers, beach umbrellas, beach towels
Standard Room, Partial Ocean View | In-room safe, iron/ironing board, free cribs/infant beds
Deep-tissue massages, beach massages
Standard Room, Pool View | View from room
Outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Spa

Explore the area

Map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Dolphinaris
    ‪5 min walk‬
  • Punta Langosta Pier
    ‪16 min walk‬
  • Cozumel Museum
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View | In-room safe, iron/ironing board, free cribs/infant beds

Standard Room, Pool View

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi) | In-room safe, iron/ironing board, free cribs/infant beds

Superior Room (With Jacuzzi)

  • Partial ocean view
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5-star hotel in Colonos Cuzamil
At Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive, spend the day on the beach where you can enjoy scuba diving. Then return for a meal at one of the hotel's 2 restaurants.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive like an outdoor pool, a children's pool, and a fitness center.

A complimentary manager's reception is offered on select days. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a garden and a terrace. Complimentary self parking is available on site.

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive has 2 restaurants on site.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 424 out of 1007 reviews
Rating 8 - Good. 291 out of 1007 reviews
Rating 6 - Okay. 148 out of 1007 reviews
Rating 4 - Poor. 87 out of 1007 reviews
Rating 2 - Terrible. 57 out of 1007 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ruined my day! Hidden fees’

Unexpected fees, didn’t help me with an issue I had, my day was ruined.
Stayed 1 night in Feb 2025

8/10 Good

Ayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Lisa

It says all inclusive but we had to pay everytime we got a Cuervo shot which is NOT even top Liqour. Girl at the grill is cooking raw fish and meat with same utensils. Thats called cross contamination. NOBODY wears gloves!!!
Stayed 5 nights in Feb 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Shannon Taylor, Webb City

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are Not normally into all inclusive resorts because we like finding local spots but it was very convenient fir breakfast and lunch getting right off the dive boat and having lunch by the pool. Food was always fresh and you could always find something you liked. Wait staff and hotel staff was always super friendly and helpful. We are playing a trip back in May and we are looking at the same resort we liked it do well. Would highly recommend this resort. We dived with Island Divers Cozumel and they picked us up at the resorts dock. Very convenient and also very easy walk to shopping. Its just on the south edge of town. Luisa was always happy to help and always had a smile on her face.(she was one of two great day waitresses around the pool area)
Stayed 7 nights in Feb 2025

6/10 Okay

Quana

Traveled with partner
It was fine, just average, there are no black out shades so when the sun comes up ur blinded,
Stayed 3 nights in Feb 2025

4/10 Poor

Becky

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The snorkeling was amazing. The food was bad. They did not have the restaurant choices that were advertised. Servers were not friendly or helpful except for the omlette chef he was great.
Stayed 4 nights in Feb 2025

10/10 Excellent

Steve

Stayed 7 nights in Feb 2025

8/10 Good

Adelina

Traveled with family
Liked: Cleanliness, staff & service
A little old but clean, good food, great for snorkeling, I think maybe it would be fun for them to have snorkeling gear for guests, since they have a great snorkeling place
Stayed 7 nights in Feb 2025

8/10 Good

gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property definitely gave good value for the cost. They’re close enough to walk into town, which is nice. Recommend snorkeling their shore and seeing the turtle.
Stayed 16 nights in Feb 2025

8/10 Good

Curtis

Liked: Cleanliness, staff & service, amenities
The place was pretty old but clean and supper friendly staff. I would definitely recommend this property to anyone that liked a nice pool area and friendly atmosphere.
Stayed 6 nights in Feb 2025

10/10 Excellent

Cristi

Liked: Staff & service, property conditions & facilities, room comfort
We had a great stay. The food was very good as compared to other all inclusives in Cozumel. The pool and grounds were beautiful. The mattress was comfortable which is hard to find. The only reason I gave it a 3 star is that the floors needed to be cleaned around the pool and general grounds.
Stayed 4 nights in Feb 2025

10/10 Excellent

Imad Jr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Honeymoon Heaven at Wyndham Cozumel! ✨ From the moment we arrived at the Wyndham Cozumel Hotel & Resort, we knew we'd chosen the perfect place to begin our married life. This all-inclusive paradise is a dream come true – beautiful and airy, yet so welcoming and unpretentious. It struck the perfect balance between luxurious escape and laid-back relaxation, offering both tranquility and exciting adventures right at our fingertips. Let's talk about the food! We were blown away by the daily buffets. Far from the typical "resort buffet" experience, the meals were absolutely delicious, with fresh ingredients and a wide variety of options that surpassed our expectations every time. Our room was equally impressive – beautifully furnished with a modern touch, yet it still felt warm, homey, and inviting. The private jacuzzi on our balcony was the perfect spot for romantic evenings, and we loved relaxing by the pool and hot tub, chatting with other guests and soaking up the sun. A huge highlight of our trip was the incredible spa. We treated ourselves to two deep tissue massages, and they were pure bliss – incredibly relaxing and rejuvenating. But the real star of the show was Germino! He went above and beyond to book all of our excursions, treating us like VIPs at every location. Germino's expertise ensured we got the best experiences at the best prices – he’s an absolute gem! For romantic dinners, we worked with the wonderful Alexis. These candlelit feasts were set in different lo
Stayed 7 nights in Feb 2025

8/10 Good

sheila

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Most of the time, the only desert that you have that does not contain gluten is fruit. I would love to have flan. When we were there in November, we had wifi in our rooms. When we returned in February, I had to go to the lobby to have wifi. I hope that you will fix that issue.
Stayed 8 nights in Feb 2025

10/10 Excellent

Paula, COMMERCE CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

BARBARA, Trinity

Liked: Cleanliness, staff & service, property conditions & facilities
Love it here! Been coming back here for over 19 years!
Stayed 7 nights in Nov 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The main components of a resort holiday are staff, food, rooms, activities & facilities. Staff: Our trip started off not great with a delayed flight, causing us to miss our first night at the resort. We were surprised (and a little upset) that our room wasn't ready, even though we were a day late. After this, we can't say enough good things about our interactions with the rest of the staff, particularly wait staff - both Manuel's, Juan, Silvia, William, Keira, Marianna, the bartenders at both the lobby bar and the Monkey Bar (pool bar). The pool activities staff were also amazing, especially Diego, Juanita, Jesus, Suny & Antony. Overall, everyone that we interacted with were very helpful and accommodating, but in a very relaxed and easy manner. They really make you feel at home. Food & Drinks: Many of the review that we read before going on this trip described the food as more middle-of-the-road fare and we would agree with this assessment. However, the breakfasts were very good with a great variety of choices and make sure you have an omelette! The chicken wings at the pool restaurant were great as well as the guacamole. The buffets (other than the breakfast buffets) tend to vary in the quality of the dishes but we could always find something pleasing. The specialty themed nights which are Mondays, Wednesdays and Saturdays (reservations required) were better than the supper buffets. Generally speaking there was a wide variety of selections at any of the dining
Stayed 10 nights in Jan 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very low key and relaxing.
Stayed 14 nights in Feb 2025

4/10 Poor

Krista

Disliked: Amenities, property conditions & facilities
This hotel is totally misrepresented in the pictures, it is an outdated property, there is no beach and it is situated across the street from the property, there is no sand to walk out onto the beach, just coral rocks with a ladder adjacent to a shipping dock. The food options are limited and bland, I’m on a plant based diet and had to purchase meals and food off of the property. The wifi only works in the hotel lobby of the property and the water in the shower smelt of sewage, the walls are paper thin and you can literally hear everything in the adjacent rooms, water running, toilets flushing etc. This hotel is best suited for tourists on a dive holiday that are ok with basic accommodations.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dong

Traveled with family
Liked: Cleanliness, staff & service, amenities
Love this place. For the budget its worth it
Stayed 1 night in Jan 2025

8/10 Good

Catherine Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good. Property dated but well kept. Room could use a renovation. Unfortunately had a room with no view on ground floor at the end of a walkway.
Stayed 7 nights in Feb 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Dive center
Stayed 9 nights in Feb 2025

4/10 Poor

Donald

Stayed 6 nights in Feb 2025

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Love the location, nice walking sidewalk in both directions. We stayed last year and returned this year and noticed many improvements. I still think more needed - walk in shower, bring the dressers back! Pool entertainment was nice and food selection was much better.
Stayed 7 nights in Jan 2025

2/10 Terrible

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Major Disappointment

The room was very dirty and run down. Shocking for a Wyndham property. The entire property is dated and tired. I booked based off the last 10 reviews which were all 10/10. I can only assume those were purchased reviews? There’s no possible way someone would rate is 10/10. The food was bland. On the positive side the staff was wonderful, attentive and kind. I came to check out property for future vacations and possible business meeting. So disappointed.
Floor. Dirty
Back of door, also very thin.
Dirt on bed frame.
Stayed 2 nights in Feb 2025