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Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5 star property

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Photo gallery for Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Spa
  • Bar
  • All inclusive
  • Gym

Explore the area

Map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Dolphinaris
    ‪4 min walk‬
  • Stingray Beach
    ‪12 min walk‬
  • Plaza Punta Langosta
    ‪13 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View | In-room safe, iron/ironing board, free cribs/infant beds

Standard Room, Pool View

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi) | In-room safe, iron/ironing board, free cribs/infant beds

Superior Room (With Jacuzzi)

  • 355 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5-star hotel in Colonos Cuzamil
At Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive, spend the day on the beach where you can enjoy scuba diving. Then return for a meal at one of the hotel's 2 restaurants.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive like an outdoor pool, a children's pool, and a fitness center.

A complimentary manager's reception is offered on select days. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a garden and a terrace. Complimentary self parking is available on site.

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive has 2 restaurants on site.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 420 out of 1003 reviews
Rating 8 - Good. 285 out of 1003 reviews
Rating 6 - Okay. 149 out of 1003 reviews
Rating 4 - Poor. 88 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Food wasn’t great. Property old
Stayed 7 nights in Nov 2024

2/10 Terrible

ginger

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my god where do I begin, whatever photos you’re looking at that aren’t verified are lies, I was booked for 3 days and left after approximately 12 hours, it was disgustingly gross!!!!!!!, you have about 7 total things to choose from in total at the buffet and then it was poor, the liquor is beyond bottom shelf, the staff was rude and totally uncaring, it was run down, unkempt and in unhealthy conditions, they absolutely refused to refund my money, I left Cozumel and went back to Cancun and stayed out my last 2 days, this was a 40th birthday celebration for my wife
Stayed 3 nights in Nov 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Diego, the hotel activities planner was terrific.
Stayed 7 nights in Nov 2024

10/10 Excellent

Sheryl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at Cozumel Hotel and Resort multiple times and it just keeps getting better every time. The rooms really need updated though, take out those horrible tubs before someone gets hurt. Walk in shower would be way better. I like the added bar by the ocean and beach service. I like how they utilize the ocean view restaurant more as well. The only thing missing is a good coffee/late stand. The coffee pot, sugar and creamer packets are okay, but a fresh made cup of coffee would be great. The grounds are kept beautiful and clean. All the shade, both by the pool and on the beach is fantastic. No 'saving' shade seats needed, plenty of them all day. The entertainment staff, *Diego*, was fantastic. Loved his water aerobics and volleyball. *Diego* was so much fun. *Keira* was spectacular as usual. Her high energy and smile is always great.
Stayed 7 nights in Nov 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed multiple times. You won't be disappointed
Stayed 5 nights in Nov 2024

6/10 Okay

Mary

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffery

Stayed 3 nights in Nov 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was well staffed and the staff was very friendly and curtious. There is limited dining and selection of food on the resort.
Stayed 5 nights in Nov 2024

8/10 Good

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Food are good, but its always the same
Stayed 3 nights in Nov 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property safe for families and kid friendly
Stayed 5 nights in Nov 2024

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were daily activities but it wasnt always clear on the time & place of the activity. Food was acceptable to good, depending on what was being served on the buffet. Staff was very friendly - especially Suny (activities staff) and Kiera (outside wait staff).
Stayed 19 nights in Oct 2024

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is reasonable and beds comfortable. Several drinking water dispensers available in the halls. Food is fine. Had a few items I really liked. Drinks are good. They even have a little bar close to the oceanside seating areas. Dive boat pickup is convenient and the lockers at the dock keep from having to carry gear back to the room. Provided entertainment most nights. Can walk to town.
Stayed 6 nights in Oct 2024

10/10 Excellent

Estefania Juarez

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ursula, MIDDLETOWN

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and place to stay. Food and service was outstanding. A/C and hot water was excellent especially since past stays it was sub par. The staff is very accommodating and friendly. Great snorkeling right off their beach. Great pool!
Stayed 5 nights in Oct 2024

8/10 Good

Kristine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had requested room close to elevator/lobby and they took us to the farthest building, which made it difficult to walk because of leg/back difficulties. Staff excellent including Joaquin, Suny, Keira, Camino and all the other people we interaccted with during our stay.
Stayed 17 nights in Oct 2024

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The location, food and staff were awesome. The resort itself is dated and needs repair. I didnt like or realize there was no beach access
Stayed 5 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff Clean Convieient location
Stayed 5 nights in Oct 2024

6/10 Okay

Scott

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the proximity to the downtown area and having access to the ocean. The staff were very accommodating and friendly. We got the all inclusive option. We didn’t care for the food. Not much flavor. Even after adding some of the available salsas, it still was missing something. We may do the breakfast only plan next time. The margaritas were made with a drink mix instead of squeezed lime juice, triple sec, and tequila. (Had a sugar substitute flavor too). Tried a Paloma and they used squirt instead of grapefruit juice. Drinks were acceptable, but not great. The house red wine was really nice though. The evening entertainment was pretty good.
Stayed 10 nights in Oct 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2024

10/10 Excellent

Eulas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2024

6/10 Okay

Stefanie A

Traveled with family
Liked: Cleanliness, staff & service
First, a shout out to the concierge and one of the security staff for reviewing security footage to help us locate a lost phone! Above and beyond! The property looks a lot nicer in the photos, and 4 restaurants are really just 4 areas to eat buffet food - one meal is served in each area. the "special dinner" was only a couple nights a week, and they didn't tell you about it. the buffet food was average - one night everything was cold. but the workers are hard working. Snorkeling off the property was very good.
Stayed 4 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, the food was delicious and the staff made us feel relaxed. We will stay again
Stayed 13 nights in Sep 2024