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Cozumel Hotel & Resort, Trademark Collection by Wyndham

3.0 star property

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Private beach, sun loungers, beach massages, scuba diving
Private beach, sun loungers, beach massages, scuba diving
Private beach, sun loungers, beach massages, scuba diving
Private beach, sun loungers, beach massages, scuba diving
Private beach, sun loungers, beach massages, scuba diving

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • All inclusive
  • Bar

Explore the area

Map
Carretera Costera Sur km 1.7, Cozumel, QROO, 77600
  • Stingray Beach
    ‪12 min walk‬
  • Punta Langosta Pier
    ‪14 min walk‬
  • Cozumel Maritime Terminal
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Non Smoking

  • 323 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds, Non Smoking

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

On the beach, sun loungers, beach umbrellas, beach towels

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very Good, (1000)
The price is $186
per night
$229 total
includes taxes & fees
May 15 - May 16
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

About this property

Cozumel Hotel & Resort, Trademark Collection by Wyndham

3-star resort in Colonos Cuzamil
Catch some rays on Cozumel Hotel & Resort, Trademark Collection by Wyndham's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
Cozumel Hotel & Resort, Trademark Collection by Wyndham offers 180 accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and manicures and pedicures.
Some rates at Cozumel Hotel & Resort, Trademark Collection by Wyndham are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the resort's beach. Lie back and work on your tan with relaxing beach amenities like free beach club on site and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Cozumel Hotel & Resort, Trademark Collection by Wyndham like an outdoor pool and a children's pool.

A complimentary breakfast is offered each morning. Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach resort also offers a hot tub, a fitness center, and a garden. Onsite self parking is complimentary.

Cozumel Hotel & Resort, Trademark Collection by Wyndham is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
Cozumel Hotel & Resort, Trademark Collection by Wyndham has 2 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Cozumel Hotel & Resort, Trademark Collection by Wyndham are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and non-alcoholic beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Free beach club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Scuba diving
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 0 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Cozumel Resort Hotel
Hotel Cozumel & Resort
Hotel Cozumel Resort
Hotel Cozumel Cozumel
Cozumel Resort
Hotel Cozumel Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Cozumel

Cozumel Hotel & Resort, Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 285 out of 1000 reviews
Rating 8 - Good. 368 out of 1000 reviews
Rating 6 - Okay. 215 out of 1000 reviews
Rating 4 - Poor. 94 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Liked: Cleanliness, staff & service

Not bad for the price

Stay was very pleasant and the cost more than made up for the slight downside of an older room and sub par dining
Stayed 3 nights in Jan 2025

6/10 Okay

Travis

Traveled with group, Traveled with family
A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
Stayed 7 nights in Jan 2025

8/10 Good

Kimberly Anne, Foley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. I didn’t get her name but the tall lady at the front desk was so sweet and extremely helpful. She was that way ALL THE TIME! Keira who worked in the beach area and restaurant at that side is delightful. Wonderful friendly personality. Breakfasts we delicious and a great variety and abundance.
Stayed 7 nights in Dec 2024

2/10 Terrible

Joe

Disliked: Cleanliness
Stayed 4 nights in Dec 2024

2/10 Terrible

Jason

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is probably a two star. No Wi-Fi in the rooms. Beds and bedding are low quality. Amenities were poor quality. Tiny little TV. Staff is not friendly. They had all kinds of weird rules.
Stayed 1 night in Jan 2025

6/10 Okay

Jacquelynn, Spring Hill

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was an ok property. The breakfast was great, the beach (has no sand) had great snorkeling. It was close enough to walk to town. No place to put your clothes in room besides tiny closet. Would probably find another place with more advanced planning. Trip planners were helpful!
Stayed 4 nights in Dec 2024

8/10 Good

Katielijne L

Traveled with partner
Liked: Cleanliness, staff & service
This property is a good place to stay if you plan on just doing your own thing. The pool area is very nice and the breakfast that was included was good also. I am glad we did not pay for the all inclusive as there are only two restaurants. Snorkeling is included and if you are scuba diver there is a dive shop onsite. This hotel is located centrally to all the shopping and dining and really to anything you might want to do. This was a pleasant place to stay, room was clean ac was cold and the grounds are well maintained. There was no WiFi in the rooms at the time of our stay. For the price we were very happy with our stay.
Stayed 4 nights in Dec 2024

6/10 Okay

Shant

Stayed 7 nights in Dec 2024

6/10 Okay

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Swiming pool was beautiful and they had a band on Tuesday night. Nice area to relax at night.
Stayed 1 night in Nov 2024

8/10 Good

michael

Stayed 2 nights in Nov 2024

8/10 Good

KARIN, Black Lick

Stayed 4 nights in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

8/10 Good

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I'd say things were great! I'd definitely come back to this resort in the future! Check-in: It seems check-in always takes a while, especially after a long day of traveling. Everything went smoothly, the person helping us was very patient and personable. We received welcome drinks that were delicious! 10/10 (although I do wish Expedia clarified that the all-inclusive option was not included. That was an unexpected expense, and quite pricey). Room: It was great! The AC worked great, the shower was good, had warm water. There was a hammock in the room that we spent quite a bit of time in. The balcony was also nice! 10/10 Facilities: Pool was clean and spacious, they had activities during the day. All the bars were great. Everyone was very nice and helpful. One negative and it could have been because we were visiting in the off season: breakfast started at 6:30 and we had an early excursion that we had to make the 8AM ferry for. We arrived at 6:30 AM and they were still setting everything up. None of the hot foods were out, they only had fruit and cheese out. The hot food didn't show up until around 6:50 but by that time we had to start going and didn't leave much time to actually eat. Again, it could have been because we were in the off-season so things were a little slower getting started but it wasn't a great start to the day considering we were expecting to be able to eat our included breakfast before heading out for the day. Overall I'd give the resort an 8/10!
Stayed 5 nights in Sep 2024

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

We were highly satisfied...very clean
Stayed 3 nights in Jul 2024

4/10 Poor

Hanna M

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms, hammock reeked of cat urine. There were stains on the wall & on the floors, hot tub was “broken” the entire time we were there. Do your research because for $100/night there is a lot of other options.
Stayed 1 night in Jun 2024

6/10 Okay

Michael, Lawrence

Traveled with partner
Disliked: Property conditions & facilities
We are experienced users of all-inclusive resorts, staying at many different levels of luxury. We try not to over expect hotels amenities. The overall level of this hotel was slightly above average. Good>Rooms were nice and clean. Very accommodating for scuba divers who need to dry wet equipment. Bathrooms are dated and show wear that just a coat of white paint doesn't fix. But they serve the purposes they are for. Food served a la carte is really good. Buffets are meh, but variety is limited and not real exciting. There is a tunnel under the street so access to the beach area is safe and easy. Small but great little beach and bar. Very nice views at beach restaurant and bar. Drinks: They charge extra for half of their liquors on display. AI should be all AI, not just the bottom shelf. Staff: They seemed to be short staffed and the ones there do not seem to be too thrilled to be there. BAD> Pool lacks proper skimmer and surface is full of hair, skin oils, dirt, small leaves, rather nasty. Price> $235 per night could be spent at a higher end resort. Expedia did a "bait and switch." Hotel was advertised as an All Inclusive, but the price we booked was just breakfast only. It was not clarified on the Expedia website. We had to upgrade $110 per night for All inclusive. Not happy about that.
Stayed 3 nights in May 2024

4/10 Poor

Michelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Left room service plates in the hallway. Some workers are very good at their jobs some are just here. The people who booked the adventure trips at the hotel tried to charge us an extra $20 and when we asked for our $170 back the guy had to pull $20 out of his wallet. When we originally looked online to book it was $90 a night but booked a week later and it was $1400 for 8 nights because a conference came in so watch when you book. Double rooms has dressers, nightstands and tables but a king room has 1 stand, 1 suitcase rack, nightstands and a hammock so really no place to put your things. Rooms has a refrigerator, safe and 4 clothe hangers. Air works well. Some shade on beach across the street. Not really a kid friendly beach. About a 15 minute walk to town. 10 minute walk to grocery store. Breakfast was fantastic, ordered salads one night and it was drowning ind dressing. Hamburgers were precooked and flank steak had strange seasoning and potatoes were strange taste and texture.
Stayed 7 nights in May 2024

8/10 Good

Travis

Traveled with group
Liked: Amenities
The Wyndham name means nothing for this resort. It is a typical tile floor, dirty bathroom, patio light doesnt shut off until 9pm, absolutely no frills room that is located across the street from the beach. For the same money...you can get a cheap equivalent room on the beach. This one has. Dive Paradise licated on the property however. Food at this place is pretty good.
Stayed 6 nights in Apr 2024

8/10 Good

Maud

Stayed 4 nights in Apr 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most likely one of the worst hotel experiences I’ve had! I had to stay one night as it was close to a race I was running. Hotel had almost no food options, I ended up paying a crazy amount for a horrible buffet even though I had confirmed with them that I would be able to order from a menu restaurant. They would not turn off my balcony light even though I let them know it was important that I sleep early. The noise outside was so loud and you could hear every little thing all night. Breakfast was also subpar and very low quality food. Facilities need an update and there was dust and dirt everywhere. My room was damp and smelled if mold or something musty. Staff seem to agree with you when you tell them it’s not up to standard, not their fault but I continually tried to talk to someone. Location is out of the center so it’s not easy to go to other restaurants or bars.
Stayed 1 night in May 2024

6/10 Okay

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I have been to this property many times over many years, before it was Wyndham. This was my worst experience. The room had NO furniture whatsoever except the beds and a refrigerator. In the past there was a dresser, a table, and two chairs. I had to bring in a plastic chair from the veranda in order to sit on the room. They would not allow me to make a room charge for the first two days, insisting I paid cash. When I questioned it at the front desk, they said it was a mistake and it was fixed. The shower needs work. The shower head old and does not move and sprays everywhere. In the good side, the breakfast buffet was very good, as in the past. I still like staying there and will probably return, but Wyndham really screwed this place up.
Stayed 5 nights in Apr 2024

6/10 Okay

June

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Once you learn the rhythm it’s good. Bring lots of small bills for tips. Change your money to pesos before you get there.
Stayed 3 nights in Apr 2024

8/10 Good

Cynthia

Stayed 2 nights in Apr 2024

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed there numerous times and will stay there again. 10 walk to the grocery store and 20 walk into town. Love it.
Stayed 7 nights in Mar 2024