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Hotel Playa Azul Cozumel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Playa Azul Cozumel

Private beach, white sand, sun loungers, beach umbrellas
Exterior
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Aerial view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • On private beach
  • Pool
  • Room service
  • Breakfast included

Explore the area

Map
Carr. a San Juan Km. 4, Zona Hotelera Norte, Cozumel, QROO, 77600
  • Playa San Juan
    3 min drive
  • Fernando Junior's Lobster House
    1 min walk
  • ADO Tourist Terminal Playa del Carmen
    215 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    7 min drive

Room options

View all photos for Junior Suite, Beach View

Junior Suite, Beach View | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite, Beach View

  • 700 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, Ocean View

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Suite, 1 King Bed, Ocean View

  • 807 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, Ocean View

  • 613 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Suite, Hot Tub, Ocean View

Grand Suite, Hot Tub, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Grand Suite, Hot Tub, Ocean View

  • 969 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite

  • 700 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds, Sea View

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Suite, 2 Queen Beds, Sea View

  • 807 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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$421 total
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Jan 6 - Jan 7
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About this property

Hotel Playa Azul Cozumel

4-star resort in Zona Hotelera Norte
Catch some rays on Hotel Playa Azul Cozumel's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Hotel Playa Azul Cozumel offers 50 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 40-inch plasma televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Savia Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open select days.
Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Playa Azul Cozumel like an outdoor pool and a children's pool.

A complimentary breakfast is offered each morning. Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a beach bar. A computer station is located on site and wireless Internet access is complimentary. This beach resort also offers a garden and a terrace. Onsite self parking is complimentary.

Hotel Playa Azul Cozumel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10:00 AM.
Palma Azul - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Chan Kaan - This restaurant specializes in Mexican cuisine and serves dinner only.
La Palapa Bar - This bar serves light fare only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chan Kaan
  • La Palapa Bar
  • Palma Azul
  • Palma Azul Sports Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Snorkeling
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • Banquet hall
  • Built in 2006
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night
  • Cleaning fee: MXN 35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged
  • Housekeeping fee: MXN 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Azul Playa
Playa Azul Golf Inclusive Hotel Cozumel
Playa Azul Cozumel
Playa Azul Hotel
Playa Azul Hotel Cozumel
Playa Azul Resort Scuba
Playa Azul Golf, Scuba Hotel Cozumel
Playa Azul Hotel Scuba
Playa Azul Golf Inclusive Cozumel
Playa Azul Golf Scuba Hotel Cozumel
Playa Azul Golf Scuba Hotel
Playa Azul Golf Scuba Cozumel
Playa Azul Golf Scuba All Inclusive All-inclusive property
Hotel Playa Azul Golf Scuba Spa
Playa Azul Golf Scuba Spa Cozumel
Playa Azul Golf Scuba All Inclusive Cozumel
Playa Azul Golf Scuba All Inclusive
Resort Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
Cozumel Hotel Playa Azul Golf Scuba Spa Cozumel Resort
Playa Azul Golf, Scuba & Spa - All Inclusive Cozumel
Playa Azul Golf Scuba Spa
Playa Azul Golf Inclusive
Playa Azul
Azul Scuba Inclusive Inclusive
Resort Hotel Playa Azul Golf Scuba Spa Cozumel
Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
Playa Azul
Playa Azul Golf Scuba Spa
Playa Azul Golf Scuba Spa All Inclusive
Playa Azul Golf Inclusive
Playa Azul Golf Scuba Spa
Playa Azul Cozumel Cozumel
Hotel Playa Azul Cozumel Resort
Hotel Playa Azul Cozumel Cozumel
Hotel Playa Azul Cozumel Resort Cozumel
Hotel Playa Azul Golf Scuba Spa Cozumel

Hotel Playa Azul Cozumel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 522 out of 819 reviews" "
Rating 8 - Good. 236 out of 819 reviews" "
Rating 6 - Okay. 43 out of 819 reviews" "
Rating 4 - Poor. 11 out of 819 reviews" "
Rating 2 - Terrible. 7 out of 819 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place & water access. Price was reasonable. Does require some updating of property.
Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Stayed 5 nights in Aug 2024

10/10 Excellent

Brenda

Stayed 4 nights in Aug 2024

8/10 Good

Pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great small and quaint place , nice beach area and wonderful staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alfonso, Chattanooga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, the staff was super friendly and efficient I will definitely stay there again.
Stayed 5 nights in Sep 2024

8/10 Good

Hilary Lang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time! Every one was so nice! We loved the location, the pool, the beach. Our room was very large and had a deck. Gorgeous!! We would go back. This resort is not super modern and we liked that. On a good note, wifi was excellent :)
Stayed 7 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely review. This property was nothing short of spectacular. Intimate, quiet. My love, had a birthday during our time at the resort. Unbelievable treatment from the entire staff. The staff at this resort are the stars. Every one of them, and a special thank you to Lupita. The food, wonderful! Special dinner on the beach, spectacular. We will return, very soon.
Stayed 3 nights in Sep 2024

10/10 Excellent

KERRI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Playa Azul Resort was amazing. The location is perfect, the snorkeling beach and pool are gorgeous, and the staff is welcoming and more than accommodating. We couldn’t have been happier. We have been home for two days and are already planning our next stay at Playa Azul!
Stayed 6 nights in Aug 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the hotel made it feel like home.
Stayed 4 nights in Aug 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food and staff
Stayed 5 nights in Jun 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Playa Azul is wonderful!....Great beach....Snorkling is top-notch!......Breakfast was delicious.....and included!....My son and I enjoyed our stay and will be returning next year
Stayed 4 nights in Aug 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach from room
Stayed 4 nights in Aug 2024

10/10 Excellent

Wendy, Lacey

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, great location and experience. The room was spacious and had the view and had hoped for. The hotel only thing I wish it had some hanging art. The walls looked sad
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice play to stay
Stayed 4 nights in Jul 2024

8/10 Good

Lee

Traveled with partner
Liked: Cleanliness, staff & service
The only thing that keeps me from rating this property as excellent is the lack of an elevator. We are a couple of divers in our sixties and hauling 35 lbs. of wet dive gear up three floors is not the easiest task. The room was exceptional, with water views to die for. The breakfast was OK at best. Several dining options are available across the street. Staff was great, and getting taxi’s was easy. This property is located several miles from downtown, so taxi’s are a must. We would stay here again, as you can’t beat the view, the price and closeness to the ocean.
Stayed 5 nights in Jul 2024

10/10 Excellent

Shelia, Lawton

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for a low-key vacation. My family has been coming for years. Rooms are minimal but beautiful within their surroundings. The main draw for my family is the friendly staff, an exceptional breakfast, snorkeling directly from and hanging out on the private beach, then taking a taxi each night to town for dinner (which is super easy). With direct flights into Cozumel this all adds up to the kind of low-hassle vacation I love. BTW there are plenty of side activities/tours available for a fee if a faster pace if desired.
Stayed 8 nights in Jul 2024

10/10 Excellent

Adriana

Liked: Amenities
Excellent!
Stayed 3 nights in Jul 2024

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good enough
Our family of 4 had a first floor room with two full sized beds for 8 nights. The beds and pillows were comfortable and the air conditioning worked perfectly. I requested a crib via email and was told they didn't have any. Then, my husband called a few days before and was told they did have a crib. This was confusing communication and we weren't sure whether to take our pack 'n play or not. Thankfully, they did provide a pack 'n play because we hadn't traveled with ours. The hotel provided two bottles of water every time they cleaned our room, which was enough to get by with in the mornings. It was extremely humid, so we were always thirsty! The buffet breakfast was a 6 out of 10. The made-to-order eggs were the best option. Everything else was stale or very greasy. The employees were not always proactive about refilling the items such as cheese, avocado, fruit, or our coffee and milk, which wasn't self-serve. The fruit was surprisingly not ripe or very sweet. I thought it would be since it's a tropical area. The pool was warm and was generally clean. The bar drinks are about $10 USD each and were nothing too special. You get a plastic cup if you want to drink anywhere in the pool area. The beach is small and rocky with a lot of ants in one area. The beach often had pieces of trash on it, which attracted the ants. But the ocean water was perfect. Overall, it was a fine stay and almost all employees were kind, but I wouldn't go out of my way to stay again.
Stayed 8 nights in Jul 2024

8/10 Good

Don

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2024

10/10 Excellent

Shelby

Stayed 2 nights in Jul 2024

10/10 Excellent

Shelby

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Playa Azul was by far the most beautiful place to stay at & snorkel & all the staff was so welcoming and friendly and accommodating. If your staying in Cozumel & want somewhere safe with the most beautiful view to stay at on the island day or night this is the place
Stayed 5 nights in Jul 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We loved everything about our stay!
View from our room.
View from our room.
Stayed 7 nights in Jul 2024

10/10 Excellent

Gilbert, League City

Stayed 7 nights in Jul 2024