See all properties

Hotel Plaza Cozumel

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Plaza Cozumel

Sundeck
Exterior
Front of property
Fishing
Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
  • Cozumel Maritime Terminal
    ‪2 min walk‬
  • San Miguel Church
    ‪3 min walk‬
  • Punta Langosta Pier
    ‪11 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Bedroom, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

Iron/ironing board, free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

Terrace/patio

Casa Mexicana Cozumel

  • Pool
  • Breakfast included
  • Kids pool
  • Free WiFi
4.7 out of 5, Exceptional, (1013)
The price is $138
per night
$171 total
includes taxes & fees
Apr 9 - Apr 10
Casa Mexicana Cozumel

About this property

Hotel Plaza Cozumel

3-star Cozumel hotel, connected to a shopping center in Colonia Centro
Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and a children's pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and express check-in are onsite.
Hotel Plaza Cozumel offers 50 air-conditioned accommodations with bathrobes. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Plaza Cozumel features an outdoor pool and a children's pool. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This Cozumel hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis. Guests can use the outdoor pool at a partner property.

Hotel Plaza Cozumel is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Hotel Plaza Cozumel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 1014 reviews
Rating 8 - Good. 312 out of 1014 reviews
Rating 6 - Okay. 104 out of 1014 reviews
Rating 4 - Poor. 20 out of 1014 reviews
Rating 2 - Terrible. 7 out of 1014 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The Plaza cozumel is perfect if you are wanting a non- luxury hotel at a very reasonable price. Their breakfast is delicious and the staff are very friendly. It is clean and each room has a full size refrigerator.
Stayed 6 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viva Cozumel Plaza,Hotel.
We had a very comfortable stay at The Cozumel Plaza Hotel.The staff were wo derfull.We will stay there again hopefully in the near future.Great job.
Stayed 3 nights in Dec 2024

8/10 Good

otto

Traveled with group
Liked: Cleanliness, staff & service
Great place for the price. Good location. Good breakfast. Noisy
Stayed 7 nights in Dec 2024

10/10 Excellent

Richard

Stayed 3 nights in Dec 2024

8/10 Good

jarrod

Stayed 2 nights in Dec 2024

10/10 Excellent

Vicky

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto El hotel, muy cerca de la estacion de ferry, a una cuadra caminando, cerca del parque de Cozumel y las letras y tambien cerca de la playa Casitas. Aunque estaba cerca de bares con musica, nunca escuche ruido en mi habitacion. El desayuno de lo mejor. Definitivamente me volveria a hospedada aqui.
Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
December in Cozumel
Another trip to Cozumel and Stay at hotel , staff outstanding!! Location perfect, intown bars,restaurants,ocean
Stayed 6 nights in Nov 2024

8/10 Good

Lisa

Stayed 1 night in Nov 2024

8/10 Good

garrett

Liked: Cleanliness, staff & service
Will stay again
Stayed 4 nights in Nov 2024

10/10 Excellent

Evelyn

Traveled with family
This is a family owned property and it shows. The staff is always welcoming and helpful. Literally 3 minutes walking distance from the ferry. Great bakery attached to the hotel. The smell is amazing. Terrific breakfast. Wonderful roof top pool.
Stayed 12 nights in Nov 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Gordon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great breakfast
Stayed 6 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Nov 2024

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, delicious breakfast.
Stayed 6 nights in Nov 2024

8/10 Good

Liliana

Liked: Cleanliness, staff & service
Bang for your buck!
Great location, cleanliness, and customer service. The hotel needs to be updated. The music is really loud for those looking for a quiet stay. Overall it is a great cost effective hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at Plaza Cozumel. The staff is awesome and the rooftop pool is great
Stayed 1 night in Nov 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Breakfast excellent. Clean and comfortable.
Stayed 8 nights in Oct 2024

10/10 Excellent

Rick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of bang for your buck. Yes it’s dated, but everything is very clean and great working order. The air conditioning was cold as I like it. The bed was very comfortable. The room and linens smelled very clean, not of bleach. The pillows could’ve been better. The room was very clean and minimal and spacious. The menu for the free breakfast is excellent. I was with a group of people and we had many different things each morning and everything was wonderful. The staff is excellent.
Stayed 4 nights in Oct 2024

10/10 Excellent

Siria

Liked: Cleanliness, staff & service
Stayed 8 nights in Oct 2024

10/10 Excellent

Bryan, Otsego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. The pool is in the roof and is always nice. The staff is amazing and the rooms are clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always enjoy
Hotel Cozumel has always been our go to destination when over from the mainland. It is always clean and the staff is super friendly. Breakfast is included and we love everything about it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une agréable découverte, tres bien situé,tres propre et le personnel tres aimable. La piscine sur le toit bien apprécier et le choix du dejeuner servit est tres bon. Au delà de mes attentes .
Stayed 3 nights in Sep 2024

4/10 Poor

Chaz

Traveled with partner
This property has a decent location downtown, but is on a one way street. The bathroom was recently remodeled and was very nice...beds are poor, pillows like a bag of cement. Although the rooms from the outside look amazing, it was quite hot since the maid turned off the A/C, while gone and came back to a blistering hot room; Windows do NOT open for any type of airflow. Security wise...doors have chinsy locks for keys and old school chain on door locks and are subpar. Room has no safe for valuables and doors could easily be kicked in or down or lockpicked. Breakfast was great and service was average.
Stayed 5 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
Stayed 2 nights in Sep 2024