Iberostar Waves Cozumel - All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Iberostar Waves Cozumel - All Inclusive

Kayaking
Exterior
Aerial view
Free minibar, in-room safe, desk, laptop workspace
On the beach, scuba diving, windsurfing, kayaking

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • All inclusive
    All inclusive
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Km 17 782 Carretera Costera Sur, El Cedral, Cozumel, QROO, 77600
  • San Francisco Beach
    7 min walk
  • Arrecifes de Cozumel National Park
    7 min walk
  • Nachi Cocom Beach Club & Water Sport Center
    3 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    27 min drive

Room options

Premium Room (Pure Wellness)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Promo)

  • 269 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Last room available

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Suite

  • 538 sq ft
  • Sleeps 1
  • 1 King Bed

Last room available

  • 269 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront

  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront

  • 624 sq ft
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Premium Room, Ocean View

  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Ocean View

  • 269 sq ft
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

  • 269 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

  • 269 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 269 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room, Accessible

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, Accessible

  • 269 sq ft
  • Sleeps 1
  • 1 King Bed

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About this property

Iberostar Waves Cozumel - All Inclusive

4.5-star Cozumel property close to Playa Mia Grand Beach and Water Park
Catch some rays at the beach or spend the day relaxing at Iberostar Waves Cozumel - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Iberostar Waves Cozumel - All Inclusive offers 293 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA Sensations has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Some rates at Iberostar Waves Cozumel - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Iberostar Waves Cozumel - All Inclusive features outdoor tennis courts and an outdoor pool. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a swim-up bar. Wireless Internet access is complimentary.

This luxury property also offers a children's pool, a spa tub, and a fitness center. Complimentary self parking and valet parking are available on site.

Iberostar Waves Cozumel - All Inclusive is a smoke-free property.

Iberostar Waves Cozumel - All Inclusive has 5 restaurants on site.

All inclusive details

All-inclusive room rates at Iberostar Waves Cozumel - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Spa tub
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1999
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Cozumel Iberostar
All Inclusive Iberostar Cozumel
Cozumel Iberostar
Cozumel Iberostar All Inclusive
Iberostar All Inclusive Cozumel
Iberostar Cozumel
Iberostar Cozumel All Inclusive
Iberostar Cozumel Hotel Cozumel
Iberostar Cozumel Mexico
Iberostar Cozumel All Inclusive All-inclusive property
Iberostar Cozumel All Inclusive
Iberostar Waves Cozumel All Inclusive
Iberostar Waves Cozumel - All Inclusive Cozumel
Iberostar Waves Cozumel - All Inclusive All-inclusive property

Iberostar Waves Cozumel - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1005 reviews" "
Rating 8 - Good. 267 out of 1005 reviews" "
Rating 6 - Okay. 93 out of 1005 reviews" "
Rating 4 - Poor. 44 out of 1005 reviews" "
Rating 2 - Terrible. 21 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Brittany NaCole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was absolutely beautiful!! It is like living in the jungle lol.
Stayed 5 nights in Aug 2024

6/10 Okay

george

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lots of walking around and the rooms are hard to find everything looks the same the room numbers are very well marked
Stayed 4 nights in Aug 2024

10/10 Excellent

Norman

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The service level is something to consider for brand. The staff makes the extra value in the comp set.
Stayed 5 nights in Aug 2024

8/10 Good

Herc

Liked: Staff & service
Stayed 5 nights in Aug 2024

8/10 Good

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4th time. We like this resort.
Stayed 11 nights in Jul 2024

10/10 Excellent

Emily, Centerville

Traveled with family
Liked: Cleanliness, staff & service, amenities
The activities people were awesome. We really liked Max a lot! Dining was also very good. Jonathan took very good care of us.
Stayed 6 nights in Jul 2024

10/10 Excellent

Raul, PLANO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do like the location and diving center. Everything is convenient.
Stayed 7 nights in Jul 2024

6/10 Okay

Noreen, Cumming

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2024

10/10 Excellent

Maurice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention from staff and meeting our needs without hesitation.
Stayed 3 nights in Jul 2024

6/10 Okay

Terry

Long walk from room 5303 to the dive shop and most other activities. We did have a sewer smell outside and in our room the last 2 days and the ceiling fan in the room was rattling and loose the entire stay. We would have been pleased to have buffet for every meal. Oriental was our favorite, but service was not great at any sit down meal. Very disappointed in smoke house, it was 1.5 hours for food.
Stayed 5 nights in Jul 2024

10/10 Excellent

Geri Ann

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here! The resort grounds are beautiful and well kept, with many exotic animals adding to the scenery. The staff is friendly and helpful. Excellent pool area! White sand beach with lots of lounges, but water is calm - no waves here. Bring water shoes for rocky beach entry and bug spray for mosquitoes. GREAT snorkeling excursion offered here at the Dive Shack. Good food - best fruit & ice cream! The rooms are small, simple and quaint, but adequate. The only minus is the air conditioning. It's very humid, and you can't lower the thermostat in your room, which never seems to be quite cool enough. I still recommend and would happily return!
Stayed 4 nights in Jul 2024

10/10 Excellent

stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Beautiful
Stayed 5 nights in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with a nice pool, delicious food, excellent staff, and air conditioned bedrooms. I wish there were one public room with air conditioning or at least an insect screen. It was impossible even with insect repellent to sit and talk with our family without sweating through our clothes and getting mosquito bites. I also wish the front desk would’ve explained how the nightly entertainment worked when we checked in. I ended up missing karaoke, because I didn’t know it was happening, and I would’ve liked to do that. But truly, the staff were all so helpful and friendly. I would go back.
Stayed 7 nights in Jul 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2024

10/10 Excellent

Cynthia Diane

Stayed 5 nights in Jun 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Lena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above & beyond.
The Iberostar staff is phenomenal. Even with. Hurricane threatening, they continued to put us first - comfort needs of course but even more importantly our safety & welfare.
Stayed 5 nights in Jun 2024

6/10 Okay

Janelle

Liked: Staff & service
Stayed 7 nights in Jun 2024

6/10 Okay

Yoe

Traveled with partner
Liked: Cleanliness, staff & service
I had high expectations for this hotel based on my positive experiences with other hotels in the chain. The staff was excellent, the food was spectacular, and the rooms were a decent size and clean. However, the property is showing its age, with some issues like roaches which I experienced and bedbugs reported by guests. The beach access was disappointing, accessible only through a dock. It Is rocky posing a risk of injury from sharp coral. The signage was inadequate, causing confusion for guests navigating the property. Despite these drawbacks, the bartenders Isidro and Orlando, as well as the waitstaff, provided exceptional service. The food was enjoyable, with standout dishes like the tortilla soup at the "Dos Marias" restaurant. The entertainment staff was friendly and talented, although the theater was uncomfortably warm. Overall, the staff's dedication and the enjoyable activities helped make up for the hotel's shortcomings. With some improvements, such as better beach access, the hotel could easily earn a higher rating.
Stayed 6 nights in Jun 2024

8/10 Good

Jason P

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating even with rain all day every day we were there. Mother Nature was an issue, but we made the most of the vacation.
Stayed 5 nights in Jun 2024

4/10 Poor

Randall

Traveled with partner
Disliked: Property conditions & facilities
Mosquitos horrible
Stayed 4 nights in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Bradley Scott

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in the heart of the diving and snorkeling in Cozumel
Stayed 7 nights in Apr 2024

6/10 Okay

Ryan

Traveled with partner
Restrooms were out of service most of the trip, construction noise, and misinformation during check in
Stayed 4 nights in Jun 2024