Illa Cozumel

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Illa Cozumel

Outdoor pool
Outdoor pool
Exterior
Superior Double Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes
Signature Double Room, 1 King Bed | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Centro, Cozumel, QROO, 77600
  • San Miguel Church
    3 min walk
  • Restaurante Tentaciones
    1 min walk
  • ADO Tourist Terminal Playa del Carmen
    210 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    3 min drive

Room options

Superior Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 Queen Bed, Courtyard View

  • Sleeps 2
  • 1 Queen Bed

Elite Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Double Room, 1 Queen Bed, Courtyard View

  • Sleeps 2
  • 1 Queen Bed

Signature Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Illa Cozumel

Hotel in Colonia Centro
This hotel features an outdoor pool, free self parking, and free WiFi in public areas. Housekeeping is available on request.
Illa Cozumel offers 19 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Illa Cozumel features an outdoor pool. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Illa
Illa Cozumel Hotel
Illa Cozumel Cozumel
Illa Cozumel Hotel Cozumel

Illa Cozumel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 30 out of 44 reviews" "
Rating 8 - Good. 8 out of 44 reviews" "
Rating 6 - Okay. 3 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bao Chau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful gem in Cozumel
Beautiful gem in Cozumel! Close to everything and yet, super peaceful! Amazing spot for a couple. It was romantic and comfortable! The rooms have a nice modern and welcoming design. Having a free drinkable water source was also a great plus!
Stayed 3 nights in Sep 2024

10/10 Excellent

Marie

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, quiet and great location. It was wonderful!!! Highly recommend!!
Stayed 3 nights in Aug 2024

2/10 Terrible

Sheriffa

Stayed 2 nights in Jun 2024

6/10 Okay

Gerardo

Liked: Cleanliness
Disliked: Staff & service
Esta bien ubicado. El personal no fue tan amable, pareciera que te estan haciendo un favor.
Stayed 4 nights in May 2024

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and quick walk to downtown and ferry, I saw in other reviews complaints about the noise, but it was really quiet area for us, lots of restaurants: bar within distance and check out Cocomama tiki bar for great cocktails!
Stayed 3 nights in Mar 2024

4/10 Poor

Rod

Traveled with partner
very nice facility with great staff. unfortunatley we had no hot water to the sink. Reported to staff and sent an email to their head office with no reply from either. Facility is very close to a loud night club so take ear plugs. Breakfast is very minimal. Dont usually complain but for the price and giving head office a chance to rectify the problem with no reply I felt things should be reported.
Stayed 7 nights in Feb 2024

10/10 Excellent

Nadia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice personal property great staff
Stayed 2 nights in Jan 2024

8/10 Good

Shannon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was required to pay in cash at the property. No water in rooms. Near taxi depot and the zocalo. Breakfast was sweet breads only.

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Great attention from staff, great communication about check in and door codes. Great having a little breakfast with pastrys, juice and fruit available. Wifi was reliable, beds were comfortable, shower was hot, had a clean room, clean towels. It was very nice staying here, would highly recommend!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Cozumel!
It was amazing, clean, comfortable, and the staff was both friendly and helpful! Great location, too (downtown). Would definitely stay again!
Stayed 5 nights in Jan 2024

8/10 Good

Goldie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Daylene

Stayed 4 nights in Jan 2024

8/10 Good

Goldie

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Dov

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect in center walking distance to all. The problem was the room had a sewer smell. And they couldn't do anything.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marc

Stayed 2 nights in Nov 2023

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a super cool boutique hotel that has everything you need. The pool area has great chairs and bed like seating. You can walk to the plaza and the ferry. We will definitely stay again!
Stayed 5 nights in May 2023

4/10 Poor

Charles

Traveled with partner
Disliked: Property conditions & facilities
The property appears nice from pictures, but..... 1. Was not able to sleep until 4 am due to very very loud music from near by club. 2. Pool and lounge area is dirty 3. Shower and room very basic My wife and I actually paid for two nights but left after one due to conditions.
Stayed 2 nights in May 2023

10/10 Excellent

Barry

Stayed 1 night in Mar 2023

10/10 Excellent

Tac

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, secure, safe, comfortable. Great pool area to relax
Stayed 9 nights in Mar 2023

10/10 Excellent

Barry

Stayed 1 night in Feb 2023

10/10 Excellent

Simon

Stayed 4 nights in Mar 2023

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Bed very big ..sheets upscale..room decorated very well..large TV...walls keep sound out..perfect location
Stayed 1 night in Feb 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and intimate, well located but quiet
Stayed 2 nights in Feb 2023