This hotel features an outdoor pool, free self parking, and free WiFi in public areas. Housekeeping is available on request.
Illa Cozumel offers 19 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Illa Cozumel features an outdoor pool. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Limited-hour front desk
Guest services
Housekeeping (on request)
Accessibility
No elevator
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Toilet paper
More
Air conditioning
Desk
Iron/ironing board
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Illa
Illa Cozumel Hotel
Illa Cozumel Cozumel
Illa Cozumel Hotel Cozumel
Illa Cozumel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Beautiful gem in Cozumel! Close to everything and yet, super peaceful! Amazing spot for a couple. It was romantic and comfortable! The rooms have a nice modern and welcoming design. Having a free drinkable water source was also a great plus!
Bao Chau
Stayed 3 nights in Sep 2024
10/10 Excellent
Marie
Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Great location and quick walk to downtown and ferry, I saw in other reviews complaints about the noise, but it was really quiet area for us, lots of restaurants: bar within distance and check out Cocomama tiki bar for great cocktails!
Brad
Stayed 3 nights in Mar 2024
4/10 Poor
Rod
Traveled with partner
Feb 22, 2024
very nice facility with great staff. unfortunatley we had no hot water to the sink. Reported to staff and sent an email to their head office with no reply from either. Facility is very close to a loud night club so take ear plugs. Breakfast is very minimal. Dont usually complain but for the price and giving head office a chance to rectify the problem with no reply I felt things should be reported.
Very nice! Great attention from staff, great communication about check in and door codes. Great having a little breakfast with pastrys, juice and fruit available. Wifi was reliable, beds were comfortable, shower was hot, had a clean room, clean towels. It was very nice staying here, would highly recommend!
This is a super cool boutique hotel that has everything you need. The pool area has great chairs and bed like seating. You can walk to the plaza and the ferry. We will definitely stay again!
Julie
Stayed 5 nights in May 2023
4/10 Poor
Charles
Traveled with partner
May 8, 2023
Disliked: Property conditions & facilities
The property appears nice from pictures, but.....
1. Was not able to sleep until 4 am due to very very loud music from near by club.
2. Pool and lounge area is dirty
3. Shower and room very basic
My wife and I actually paid for two nights but left after one due to conditions.