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InterContinental Presidente Cozumel Resort Spa by IHG

5.0 star property

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Photo gallery for InterContinental Presidente Cozumel Resort Spa by IHG

Exterior
2 outdoor pools, pool umbrellas
4 restaurants, Italian cuisine
Private beach, white sand, beach umbrellas, beach towels
4 restaurants, Italian cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • On private beach
  • Pet friendly
  • Bar
  • Breakfast available
  • Spa

Explore the area

Map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600
  • Chankanaab National Park
    ‪5 min drive‬
  • Chankanaab Beach Adventure Park
    ‪7 min drive‬
  • Punta Langosta Pier
    ‪13 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, 1 King Bed

  • 1302 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

  • 969 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Reef, Beach Access)

Suite, 1 King Bed (Reef, Beach Access) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 King Bed (Reef, Beach Access)

  • 969 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Reef View with Beach Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds (Reef View with Beach Access)

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Accessible

  • 452 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, 2 Queen Beds, Ocean View

  • 969 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Beach Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds (Beach Access)

  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Outdoor Shower)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed (Outdoor Shower)

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool Access

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Pool Access

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room, 2 Queen Beds, Accessible

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Beach Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed (Beach Access)

  • 463 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

View from room

Premium Room, 1 King Bed, Balcony

  • 431 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Reef View with Beach Access)

View from room

Premium Room, 1 King Bed (Reef View with Beach Access)

  • 484 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, Multiple Beds, Ocean View

  • 818 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 2 Queen Beds (Outdoor Shower)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds (Outdoor Shower)

  • 431 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Ocean View

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Pool Access

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Pool Access

  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Room amenity

Classic Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

InterContinental Presidente Cozumel Resort Spa by IHG

5-star Cozumel hotel close to Chankanaab National Park
Catch some rays on InterContinental Presidente Cozumel Resort Spa by IHG's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
InterContinental Presidente Cozumel Resort Spa by IHG offers 221 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, 2 outdoor tennis courts, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and beach club on site (surcharge). At InterContinental Presidente Cozumel Resort Spa by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This luxury hotel also offers outdoor tennis courts, a fitness center, and a garden. Onsite uncovered self parking and uncovered valet parking are complimentary. A total renovation of this property was completed in September 2023.

InterContinental Presidente Cozumel Resort Spa by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Alfredo Di Roma Trattoria - This restaurant specializes in Italian cuisine.
El Caribeño - Onsite restaurant. Open daily.
Le Cap Beach Club - This restaurant overlooks the ocean and specializes in Mediterranean cuisine. Open daily.
Faro Blanco - Onsite restaurant. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Couples/private dining

Restaurants on site

  • Alfredo Di Roma Trattoria
  • El Caribeño
  • Faro Blanco
  • Le Cap Beach Club

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Personal motorized watercraft
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,709 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a private beach
  • On the bay
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Renovated entire property - September 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 22 per accommodation, per night
The resort fee includes:
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa by IHG Hotel
InterContinental Presidente Cozumel Resort Spa an IHG Hotel
InterContinental Presidente Cozumel Resort Spa by IHG Cozumel

InterContinental Presidente Cozumel Resort Spa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1007 reviews
Rating 8 - Good. 139 out of 1007 reviews
Rating 6 - Okay. 39 out of 1007 reviews
Rating 4 - Poor. 18 out of 1007 reviews
Rating 2 - Terrible. 11 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
“Exceptional Stay with Minor Drawbacks” This hotel truly stands out as a gem in Cozumel. The facilities are stunning, from the beautiful restaurants to the inviting bars. The staff went above and beyond, consistently attentive to every need, which added to the overall experience. The only downside was the lack of soundproofing in the rooms, you could hear conversations from neighbouring rooms and noise from the corridor. Despite this, it was a fantastic stay, and I would wholeheartedly recommend it. It genuinely seems to be the best hotel in Cozumel!
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service by the staff. Accommodations were great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come every year for a vacation on a vacation and an exclusive spa treatment.
Stayed 1 night in Nov 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Cozumel
Great vacation spot, you won’t need to leave the hotel. Great water for snorkeling, diving and water activities.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

JUAN

Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an incredible stay for our anniversary celebration. We were able to enjoy all of the amenities of the hotel and had the experience of a lifetime. The second we walked in we were treated with deep respect and thoughtfulness. The restaurants were amazing, each morning we woke up to an amazing view with hand pressed tortillas, traditional dishes and familiar favorites. Carlos Hernandez with the breakfast team was incredible. He said he only worked there for a week! He made it feel like family!! The service at the beach during the day made it so we could relax completely and the evening over amazing dinner options and a sunset view with soothing live music was a dream. The private cozy ocean front and snorkeling options right next to the room felt like an adventure a few steps away. We very much hope to return one day
Stayed 4 nights in Nov 2024

10/10 Excellent

Bailey

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with great amenities
Stayed 3 nights in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and loved the private beach
Stayed 5 nights in Nov 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE this beautiful place!!!
Stayed 7 nights in Oct 2024

10/10 Excellent

Cielo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Jodi

Stayed 5 nights in Oct 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and has a nice pool/beach area. It is safe and has 4 restaurants to choose from. The staff is very attentive and the rooms are great. The location of the hotel is off the main strip, so you would need to take a cab to town or restaurants. Not really walkable.
Stayed 7 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Azahea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with complete services at competitive prices. 5 star food at restaursnts no complaints, flavorful many choices. Snorkeling on site no need to pay extra or travel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Silvana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem is the distance between the room and the amenities. Our room was very far away. The rest is amazing!
Stayed 3 nights in Oct 2024

10/10 Excellent

Juan Ponce

Stayed 5 nights in Aug 2024

8/10 Good

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Francis Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful, quiet, friendly, professional service and great restaurants, and super dive operator on site, Scuba Du.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice , we enjoyed our time here. The staff and service was excellent. The beach and pool areas were very nice. You can snorkel right off the beach. Would definitely come back and recommend to others. The only thing that bothered us was the noise outside our room at night, seemed to echo. We stayed in the bldg with long corridors. Some rooms had extra doors to quiet the room but we did not have that. Other than that everything was excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the snorkeling, the food is great and the staff are super friendly. I also like that you can rent a car for the day right at the resort, super convenient.
Stayed 3 nights in Jun 2024

10/10 Excellent

Paulina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Flora, fauna, nice house reef for snorkelling. Helpful staff, courtesy Trek bicycles for day excursions, well-appointed gym and fitness areas.
Stayed 7 nights in Aug 2024