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InterContinental Presidente Cozumel Resort Spa by IHG

5.0 star property

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Photo gallery for InterContinental Presidente Cozumel Resort Spa by IHG

Exterior
Private beach, white sand, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas
4 restaurants, Italian cuisine
Suite, 2 Bedrooms, Ocean View | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly

Explore the area

Map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600
  • Chankanaab Beach Adventure Park
    ‪4 min drive‬
  • Chankanaab National Park
    ‪5 min drive‬
  • Punta Langosta Pier
    ‪10 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed

  • 1302 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • 969 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Reef, Beach Access)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed, Accessible (Reef, Beach Access)

  • 969 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Reef View with Beach Access)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Queen Beds, Accessible (Reef View with Beach Access)

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 969 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Beach Access)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Queen Beds, Accessible (Beach Access)

9.2 out of 10
Wonderful
(7 reviews)
  • 463 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Outdoor Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed (Outdoor Shower)

8.6 out of 10
Excellent
(11 reviews)
  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Pool Access

9.2 out of 10
Wonderful
(11 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Queen Beds, Accessible

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Beach Access)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Accessible (Beach Access)

9.8 out of 10
Exceptional
(8 reviews)
  • 463 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

View from room

Premium Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(29 reviews)
  • 431 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Reef View with Beach Access)

View from room

Premium Room, 1 King Bed, Accessible (Reef View with Beach Access)

10.0 out of 10
Exceptional
(5 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 2 Bedrooms, Ocean View

  • 818 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 2 Queen Beds (Outdoor Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Queen Beds (Outdoor Shower)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Queen Beds, Ocean View

9.2 out of 10
Wonderful
(11 reviews)
  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Pool Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Queen Beds, Pool Access

9.0 out of 10
Wonderful
(14 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Queen Beds

9.6 out of 10
Exceptional
(16 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

8.0 out of 10
Very good
(6 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

InterContinental Presidente Cozumel Resort Spa by IHG

5-star Cozumel hotel with 4 restaurants
Catch some rays on InterContinental Presidente Cozumel Resort Spa by IHG's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
InterContinental Presidente Cozumel Resort Spa by IHG offers 221 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, 2 outdoor tennis courts, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and beach club on site (surcharge). At InterContinental Presidente Cozumel Resort Spa by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This luxury hotel also offers outdoor tennis courts, a fitness center, and a garden. Onsite uncovered self parking and uncovered valet parking are complimentary. A total renovation of this property was completed in September 2023.

InterContinental Presidente Cozumel Resort Spa by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Alfredo Di Roma Trattoria - This restaurant specializes in Italian cuisine.
El Caribeño - Onsite restaurant. Open daily.
Le Cap Beach Club - This restaurant overlooks the ocean and specializes in Mediterranean cuisine. Open daily.
Faro Blanco - Onsite restaurant. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Couples/private dining

Restaurants on site

  • Alfredo Di Roma Trattoria
  • El Caribeño
  • Faro Blanco
  • Le Cap Beach Club

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Personal motorized watercraft
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,709 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a private beach
  • On the bay
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Banquet hall
  • Renovated entire property - September 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 22 per accommodation, per night
The resort fee includes:
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa by IHG Hotel
InterContinental Presidente Cozumel Resort Spa an IHG Hotel
InterContinental Presidente Cozumel Resort Spa by IHG Cozumel

InterContinental Presidente Cozumel Resort Spa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1006 reviews
Rating 8 - Good. 132 out of 1006 reviews
Rating 6 - Okay. 41 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 14 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maritza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing so beautiful the rooms are fantastic The food so great the drinks so yum The staff wonderful And we even got a room upgrade without asking just perfect we had the best time ever everyone is so helpful and nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

COLBY

Stayed 6 nights in Mar 2025

10/10 Excellent

RICKY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing family time
Stayed 3 nights in Apr 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Gouri

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we liked: the setting, rooms, pools and the gym. The staff were very friendly and professional. The snorkeling just off the resort is amazing. Average: The breakfast was average, the coffee was terrible. Also, the other meals we ate at El Caribeno, Le Cap were okay. The food and desserts at Alfredo di Roma was better. What we did not like: Coffee was terrible, the courtesy call in the middle of the afternoon when we were napping was incredibly inappropriate. The weather was quite hot and humid for early April.
Stayed 3 nights in Apr 2025

10/10 Excellent

Najoua

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Gyula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Amornrat

Liked: Cleanliness, staff & service, property conditions & facilities
Nice! Resort hotel. Seaside view is beautiful
Stayed 4 nights in Mar 2025

10/10 Excellent

Temel, Zionsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been visiting this property for more than 10 years. The most friendly hotel staff I have ever known.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were beautiful and the staff were very attentive.
Stayed 5 nights in Mar 2025

10/10 Excellent

Timothy, Hudson

Stayed 7 nights in Mar 2025

10/10 Excellent

Liza

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I’ve stayed at in 7 trips to Mexico. No, it’s not all-inclusive but Cozumel is so expensive that the restaurants on site aren’t that wildly overpriced by comparison. Breakfast buffet is totally worthwhile. We could snorkel directly off the beach. It’s also not so far down the hotel zone that it’s a huge trek into town; it’s really not that far at all. From the service to the food to the staff and amenities, this place is absolutely top notch.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kenneth, colorado springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at a very nice property. Food was great, and service and workers were excellent.
Stayed 7 nights in Mar 2025

10/10 Excellent

Gary, oak park

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, quiet, accessible to downtown restaurants
Stayed 7 nights in Mar 2025

10/10 Excellent

Ezekiel, Monroe

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Presidente facilities, staff, and food are excellent! Beautiful and convenient location. The dive shop on site was great and the staff there were top notch. My only gripe is the beach chairs share an uncomfortable design. Can’t lay sideways or in certain ways because of a bar under your back. Nice and sturdy chairs, but bad design. We will return and would recommend to others!
Stayed 4 nights in Mar 2025

10/10 Excellent

Joaquin Lujan

Stayed 4 nights in Mar 2025

6/10 Okay

Joan

Snorkelling was good. Seemed understaffed. Restaurants really pricey as was the accommodation. Could have stayed 2 weeks at Secrets for same price and everything would have been included.
Stayed 7 nights in Mar 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful and the staff amazing. We loved every single thing about our stay at the resort and are looking forward to returning in the future.
Stayed 3 nights in Mar 2025

10/10 Excellent

Enia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean and relaxing property
Stayed 7 nights in Mar 2025

2/10 Terrible

James

10/10 Excellent

Cody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was perfect! We absolutely loved it and hope to return!
Stayed 4 nights in Mar 2025

10/10 Excellent

MIMI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is overall very good. Just a few things that could be improved. There is no hook or hanger for towers in the shower. Once you finish shower, you have to come out to the closet to get the towers. The hotel could add more features for kids such as playground.
Stayed 7 nights in Mar 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The snorkeling directly in front of the hotel is excellent. We had a wonderful and relaxing time because of the great staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this property!!!
Stayed 4 nights in Mar 2025