Secrets Aura Cozumel - Adults Only - All Inclusive

4.5 star property

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3 outdoor pools, sun loungers
Preferred Club Junior Suite Ocean Front Plunge Pool King | 1 bedroom, free minibar, in-room safe, individually decorated
5 restaurants, breakfast, lunch, dinner served; international cuisine
On the beach, beach massages, scuba diving, snorkeling
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • 24/7 front desk
  • Housekeeping
$455
includes taxes & fees
Nov 25 - Nov 26

Explore the area

View in a map
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600
  • Place, Paradise Beach
    ‪5 min walk‬
  • Place, Playa Mia Grand Beach and Water Park
    ‪15 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪15 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪38 min drive‬

Room options

Junior Suite Ocean View King

  • 753 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View Swim Out King

  • 753 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View King Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View Swim Out King

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Pool View King

  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean Front King

  • 731 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

  • 731 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View Double

  • 731 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Preferred Club Junior Suite Ocean View Swim Out King

  • 731 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Pool View Double

  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Preferred Club Superior Junior Suite Ocean View King

  • 750 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean Front Plunge Pool King

  • 790 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Terrace, Ocean View

  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Secrets Aura Cozumel - Adults Only - All Inclusive

4.5-star Cozumel property walkable to Paradise Beach
Catch some rays at the beach or spend the day relaxing at Secrets Aura Cozumel - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Secrets Aura Cozumel - Adults Only - All Inclusive offers 266 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Secrets Aura Cozumel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Secrets Aura Cozumel - Adults Only - All Inclusive features a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a health club. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a beach bar and a poolside bar. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This all-inclusive property also offers spa services, barbecue grills, and an arcade/game room. Onsite uncovered self parking and uncovered valet parking are complimentary.

Secrets Aura Cozumel - Adults Only - All Inclusive is a smoke-free property.

Windows - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Barefoot Grill - This beachfront restaurant serves lunch only.
Oceana - This beach seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.
Bordeaux - Overlooking the pool, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Gohan - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Cooking
Dancing
Language
Yoga

Entertainment

Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Bordeaux
  • Gohan
  • Oceana
  • Windows

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Boat tours
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Guests under 18 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aura Cozumel Secrets
Aura Secrets Cozumel
Cozumel Secrets Aura
Secrets All Inclusive Cozumel
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Secrets Aura Cozumel - Adults Only - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 319 out of 1126 reviews
Rating 8 - Good. 229 out of 1126 reviews
Rating 6 - Okay. 272 out of 1126 reviews
Rating 4 - Poor. 168 out of 1126 reviews
Rating 2 - Terrible. 138 out of 1126 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roketa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property I give it 9 out of 10 only because they don’t tell you if you are flying in from Cancun international airport that it’s a task to get to this resort. This resort is 1 hour and 30 minutes from Cancun international airport. You also have to take a ferry to the island and another taxi from the ferry. Other than that it’s a very relaxing resort, it’s not a turn up resort and not many African Americans go here, so keep that in mind! Elizabeth was the best staff so nice and sweet please give her a raise, she was a waitress. The food was good everything else was amazing. I enjoyed my solo trip. Only issue was getting there. Once you know that then everything else was great. Also there’s not much entertainment.
Stayed 3 nights in Jul 2025

4/10 Poor

xiaoming

Stayed 4 nights in Jul 2025

6/10 Okay

Krystal

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The bed was very comfortable, the room was clean. Maid service was good. The food service was very poor. Restaurants were closed during days they were listed online as open. Service in the Restaurants was very slow. The food was OK. Definitely not fine dining as listed. It was terrible but certainly not on par with "fine dining" as advertised. The mixed drink quality definitely depedned on which bar tender was working. The drink mixes they used were syrupy sweet and not very good. They push buying into their "vacation club" which is very annoying. The room quality was good, beach was great, it definitely had a lot of potential. But we will likely not stay here again.
Stayed 5 nights in Jul 2025

6/10 Okay

elaine

Liked: Staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! Very attentive to every need. The room and the view did not dissapoint.the food was delicious and the varieties were spectacular
Stayed 8 nights in Jul 2025

4/10 Poor

Mark

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would avoid the property; since Hyatt corporation purchased the Secerts properties the food quality and service service has gone substantially down hill, especially at this location. The building maintenance and cleanliness has maintained the old Secerts high standard. Expect upsale pressure the minute you step into the resort. Note if do plan in going to the resort, purchase the 'Perfered' guest package 'Before' arrival; after arrival its far too expensive. 2nd rent a car so you can affordable get into town. Poor service example, we went to a restaurant at 7pm when it opened, were told 45 minute wait, unless we purchased a 80 dollar bottles of 7 dollar wine, and finally were seated at 9pm, next to a bunch of loud drunk belligerent guests that should have been removed from the restaurant. Lastly, the coupon thing secrets does has gotten really useless.
Stayed 4 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location. Would recommend and stay here again!!!!!!
Stayed 7 nights in Jul 2025

6/10 Okay

Susana

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property and location is nice. The beach access is great. The only complaint is they are too pushy to do the vacation club 90 minute “talk” they say to do it no strings and no worries if you say no but at the end of that presentation they treat you like trash because you said no to their 70k vacation package. Restaurants are always busy about an hour wait. The food is not great at the resort so if you’re looking for a great resort with good food options this is not it! Pool bars close early! There was no nightlife at this resort I will definitely go back to Cozumel but will try a different resort
Stayed 5 nights in Jul 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing vacation. Special thank
Stayed 5 nights in Jul 2025

4/10 Poor

Tya T

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was a ok experience the dining options were limited every day! Room service didn’t show or waited hours for it!!!! We were lied to about our free upgrade when it was time check out we had a bill that was unbelievable also there are NOT a lot of activities to do on the property I will most likely never return after my first time at a secret’s property!!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

shaelie brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice!
Stayed 4 nights in Jul 2025

10/10 Excellent

Hasmig

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about it. Definitely recommend to friends
Stayed 5 nights in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed with resort. Pictures don’t show enough.
Stayed 3 nights in Jul 2025

6/10 Okay

Yelena

Traveled with family
Liked: Cleanliness
The beach with crystal clear water and snorkeling was perfect. The room 921 had direct view to the beach. We were staying in preferred guests room and beach area. Room was clean, however the shower handle was coming of easily when turned on and off. The room was cleaned daily, but bar was not updated every day??? Even if we called and asked to bring more water and soda and leaving couple dollars for them, nobody would respond. The food in restaurants was okay, though, i would want their (market place) to have more choices of fresh vegetables and fruits. I would say the choices of food were poor there. You need to show up to buffet right after opening because later the day the food gets stale. There are couple more restaurants for example seafood Oceania (food was okay there) another Windows (also okay), and French Bordo restaurant. This one we went our last night and next day i had food poisoning, And we didn't have a good experience with the serving personnel there. So, it seems that we liked something and we didn't. We really loved our servers from Market Place Caffe: Rosana, Kenia, Ricardo, Alberto, Gaspar and Elizabeth. Specifically Rosana and boys made my husbands birthday special by having little cupcake with candle and birthday song. And last day when i had food poisoning Rosana was making sure that i will have couple of Ginger ale cans and crackers for my road to the airport. We did appreciate this Also there was one helpful lady at the beach with walky talkie
Stayed 7 nights in Jul 2025

10/10 Excellent

James

Liked: Staff & service
Stayed 3 nights in Jul 2025

2/10 Terrible

francisco

Disliked: Staff & service, amenities, property conditions & facilities
Disappointing Stay – Will Not Return Our stay at Secrets Aura Cozumel was extremely disappointing. Staff were consistently rude, especially when ordering food or drinks. At breakfast, I told our server Ronnie I’m allergic to lactose and asked for fruit without yogurt. He brought a plate with yogurt anyway and instead of getting a new one, he just swapped it with someone else’s plate at the table—completely careless and unhygienic. Service throughout the resort was poor, with staff often having bad attitudes and seeming annoyed by simple requests. On our second night, the resort lost power at 6 PM. We had no water or air conditioning until 2 AM. When I asked front desk supervisor Pablo for an update, he told me I had to “deal with it” and didn’t owe me any explanation—completely unprofessional. The resort clearly lacks proper training in customer service and hospitality. After this experience, I will never stay at Secrets Aura again, and I’ve lost confidence in the Hyatt brand overall—which is disappointing considering we’ve stayed at over 15 Hyatt properties in the last five years. Avoid this resort.
Stayed 6 nights in Jul 2025

6/10 Okay

Brandi

Traveled with family
Liked: Staff & service
Property is very ran down. Pictures online were deceiving. Positives of the trip is the beach is nice and the bed was comfortable.
Stayed 5 nights in Jul 2025

6/10 Okay

Sareyna Camille

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is older. Our toilet did not flush well at all. There were no pool activities. There was no signature drinks. The food was so so. Some meals were good and others weren’t good at all.
Stayed 4 nights in Jul 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating
Stayed 4 nights in Jul 2025

2/10 Terrible

Amanda, Pittsburgh

Disliked: Amenities, property conditions & facilities
Do not stay here!!!! I read bad reviews and thought people were exaggerating. They were not. My room was falling apart. They moved me after my safe, my room smelled like mold and was wet, fridge leaked, no inside lock because it was broken. It took 8 hours for them to move me after showing me a new room because they said maintenance had to check everything. Well, when i showered, it leaked all over the bathroom and the hallway by the door. I fell and then was asked if I had the shower on too high. Hours went by and they never sent maintenance or house keeping. I really hurt myself and no one checked on me. No one helped. I'd like to know how mainteance did any checking. The food is bland. Then only saving graces was a concierge named Moises that helped with the room move and when I had an eye infection. Another concierge, Ricardo was terrible and the one that did nothing for me when I fell other than sending a medic. He didn't offer to help with room service. I asked to have a manager call mutliple times and no one called. I have stayed in crappy places in my life out of necessity, but nothing has ever been this bad. I have stayed in a tent in the jungle in Costa Rica and it was far better than this place. I was not discounted for all my trouble. Nothing was done. Nothing was offered for my injury. AVOID THIS PLACE AT ALL COSTS. I will be filing a formal complaint with Hyatt and asking for them to refund my unlimited vacation club membership.
Stayed 3 nights in Jul 2025

6/10 Okay

james

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Pablo dario

Stayed 7 nights in Jul 2025

6/10 Okay

Juan, Richmond

Traveled with family
After the club preferred upgrades we see more benefits and options. Safe and great security. Beautiful sunsets at this adults-only hotel. Very close to the beach with a handful of restaurants to choose from although the food is not that great. Noisy and faulty A/C splitter unit. Unfortunately, we also experienced a nasty BLACKOUT, NO WATER, and NO DINER on Sunday 07/13/2025. No apologies were offered.
Stayed 7 nights in Jul 2025

10/10 Excellent

Yesenia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025