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Secrets Aura Cozumel - Adults Only - All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Secrets Aura Cozumel - Adults Only - All Inclusive

On the beach, beach massages, scuba diving, snorkeling
Property amenity
3 outdoor pools, sun loungers
5 restaurants, breakfast, lunch, dinner served; international cuisine
Preferred Club Rooftop Ocean Front Suite With Plunge Pool | Free minibar, in-room safe, individually decorated

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600
  • Paradise Beach
    5 min walk
  • Mr. Sancho's Beach Club
    13 min walk
  • Playa Mia Grand Beach and Water Park
    15 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    24 min drive

Room options

View all photos for Preferred Club Junior Suite Pool View King

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View King

  • 731 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Up Pool View

Free minibar, in-room safe, individually decorated

Junior Suite Swim Up Pool View

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Superior Junior Suite

Free minibar, in-room safe, individually decorated

Preferred Club Superior Junior Suite

  • 750 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim up Ocean View

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Swim up Ocean View

  • 731 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Pool View Double

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View Double

  • 731 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Swim Up Ocean View

Junior Suite Swim Up Ocean View | Free minibar, in-room safe, individually decorated

Junior Suite Swim Up Ocean View

  • 753 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View King

  • 753 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Rooftop Ocean Front Suite With Plunge Pool

Preferred Club Rooftop Ocean Front Suite With Plunge Pool | Free minibar, in-room safe, individually decorated

Preferred Club Rooftop Ocean Front Suite With Plunge Pool

  • 790 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front

Preferred Club Junior Suite Ocean Front | Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front

  • 731 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View King Bed

Free minibar, in-room safe, individually decorated

Junior Suite Pool View King Bed

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King | Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View King

  • 731 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View Double

  • 731 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deal of Day

Free minibar, in-room safe, individually decorated

Deal of Day

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

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Front of property

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The price is $387
per night
$387 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Secrets Aura Cozumel - Adults Only - All Inclusive

4.5-star Cozumel property walkable to Paradise Beach
Catch some rays at the beach or spend the day relaxing at Secrets Aura Cozumel - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Secrets Aura Cozumel - Adults Only - All Inclusive offers 266 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Secrets Aura Cozumel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Secrets Aura Cozumel - Adults Only - All Inclusive features a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a health club. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a beach bar and a poolside bar. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This all-inclusive property also offers spa services, barbecue grills, and an arcade/game room. Onsite uncovered self parking and uncovered valet parking are complimentary.

Secrets Aura Cozumel - Adults Only - All Inclusive is a smoke-free property.

Windows - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Barefoot Grill - This beachfront restaurant serves lunch only.
Oceana - This beach seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.
Bordeaux - Overlooking the pool, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Gohan - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Cooking
Dancing
Language
Yoga

Entertainment

Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Bordeaux
  • Gohan
  • Oceana
  • Windows

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Boat tours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Secrets Aura Cozumel - Adults Only - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 318 out of 1145 reviews" "
Rating 8 - Good. 245 out of 1145 reviews" "
Rating 6 - Okay. 270 out of 1145 reviews" "
Rating 4 - Poor. 169 out of 1145 reviews" "
Rating 2 - Terrible. 143 out of 1145 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Bonnie, Conroe

Stayed 4 nights in Aug 2024

6/10 Okay

Melissa

Traveled with group, Traveled with family
Disliked: Staff & service, property conditions & facilities
The room we stayed in was clean but needs updating and it smelled bad. Some staff seemed to be very nice and on top of things while others were not and were very rude and not attentive to the customers even after tipping them very well. The activites and intertainment staff were so very nice but there just wasn't any fun and enteraining activites to do for younger crowds. It would also be nice to have some eating places with AC as it was so very hot during our stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Tamara

Stayed 7 nights in Sep 2024

2/10 Terrible

Mitchel Joe

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Worst vacation experience i have ever had. Staff needs to remember who is footing the bill. Adults only resort where pools close at 7pm and restaurants dont allow you to enter in swimwear of any kind. Toilets didnt flush properly. Food servings were way too small. Etc etc etc
Stayed 6 nights in Sep 2024

6/10 Okay

Robert D

Traveled with group
Disliked: Staff & service
The pool needs repair on it, pool lights were hanging in the pool and top edge of the pool needs repairing too. No music at the pools. There was No Service around the pool. They ran out of some of the liquor and didn’t get any in for a couple of days. This resort is very short staffed and some of the workers was tried and aggravated When you asked for something. The Hyatt needs to better!!!
Stayed 6 nights in Sep 2024

6/10 Okay

Kelly

Traveled with group, Traveled with family
Liked: Amenities
Disliked: Staff & service
We stayed at this property in 2016 Since that time it appears the property has undergone some negative changes This trip16 people, 8 rooms Good: Remodeled room (1 of the 8) new room layout No dinner reservations Drinks in lobby bar Canned Beer Bottled water in lobby always Desk manned 24/7 Dock Beach Coffee shop Bad: Inconsistencies in each room In room some got candy chips liquor apples none of the above Steamer only 1 room Robes only 1 room & got removed, not replaced Hairdryer only 2 rooms Wash rags taken & not replaced Hand towels MAYBE I called desk to ask for missing items hairdryer & iron at 6:55 was told to call back because his shift was over I did & NEVER recd Need drawers in rooms One bartender at swim up bar - find another job No shots? Why not? Time restrictions for PC only need to be listed on signs ex:Oceanic Entertainment needs tons of help Its sad Brandon is gone he was the best The kid running volleyball was trying Last time activities were well organized & energy of team made you want to participate They would engage multiple times a day and remind what was going on where & evening events Lack of maintenance COVID or Hyatt? Lots of things need to be addressed! Leaks in 2 different bathrooms in building 14 YUCK CLEAN YOUR POOLS! All the pools needed scrubbed & water added There is more to pools than just adding chemicals Not enough staff (or supplies) for the size of the resort We (might) be back but it's NOT what it used to be and that's just sad.
Stayed 7 nights in Sep 2024

6/10 Okay

Whitney

Traveled with group, Traveled with partner
Liked: Cleanliness
Clean, but definitely older areas of the property in need of renovation. The food was ok. Japanese/sushi was excellent. We did not try the French restaurant, and the Market Cafe was not good. Bar service was slow.
Stayed 4 nights in Sep 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Stephanie

Disliked: Staff & service, amenities, property conditions & facilities
Anteriormente me hospedé en secrets Huatulco y por eso decidí hospedarme de nuevo en su cadena, pero nada que ver. La comida pésima en especial el desayuno, la comida de mala calidad, áreas sucias, poca variedad, el servicio lento y poco amable, con sus excepciones. En ningún momento me ofrecieron “habitación preferencial” y fue incomodo el ser excluido de zonas preferenciales dentro del hotel, como restaurantes. Dos días seguidos dure esperando 3 horas una toalla para la alberca, porque no había, 1 hora esperando un servicio al cuarto, la habitación es vieja.
Stayed 4 nights in Sep 2024

6/10 Okay

Jack Phillip

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Severely Understaffed / Being a preferred guest gets no perks except access to one restaurant / Rooms are hit or miss, we came with 4 couples so we had 4 preferred suites. 2 rooms the A/C barely worked, and 1 room flooded. / They charged excursions and wine package to one of our rooms that we didnt do and continued to argue that we did but never could show the paper we "apparently" signed. We had a great time "In Downtown Cozumel" but the hotel was a dissapointment.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeannette

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The staff there is amazing, hotel is a little dated but they will make accommodations to make your stay as comfortable as possible.
Stayed 4 nights in Sep 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. Unfortunately, unless you pay the extra for Preferred booking, there aren’t many indoor/air conditioned options to utilize aside from your room.
Stayed 6 nights in Sep 2024

10/10 Excellent

Ronald D., Springdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Secrets. We stayed in a Preferred room and loved it. Quality service from the moment you get there till the time you leave. The pools are great. I can’t wait to return.
Stayed 7 nights in Sep 2024

8/10 Good

Christian, Broken Arrow

Liked: Staff & service
Stayed 6 nights in Sep 2024

6/10 Okay

Chasity

Liked: Cleanliness, staff & service
I felt like the property was lacking. No coffee in the coffee shop, the preferred lounge never had cups, creamer and also ran out of coffee. You weren’t allowed to carry food to the beach. Our friends room AC didn’t work, rooms didn’t have irons or steamers.
Stayed 4 nights in Sep 2024

10/10 Excellent

Danielle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic! The food was very good and the staff was wonderful! The entertainment team especially was spectacular. Arbey, Diego and Irving made our stay so much fun and very memorable.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jeffrey, Thornton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the money. Sergio at the preferred swim up bar makes the best spicy Bloody Mary
Stayed 9 nights in Aug 2024

2/10 Terrible

Deborah, Spring

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I did not like this property at all. Just wanted to have a fun time, and that is not possible there, at all.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kimberly

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was rude, resort, for the most part, closed at 10:30 pm, unless you wanted to go to their tiny little night club.Pablo, the front desk manager, was the rudest person I have ever dealt with in 9 trips to Mexico! I do not recommend staying at this resort! Enrique, at the Manatee Pool Bar, was awesome!
Stayed 4 nights in Aug 2024

4/10 Poor

Lynnette

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had no hot water. Never knew which bar was going to be open & for how long. The staff was not overly helpful or friendly EXCEPT for Enrique at the Manatee bar by the pool. Will never go back there
Stayed 4 nights in Aug 2024

6/10 Okay

Pam

Traveled with group
Liked: Cleanliness, staff & service, amenities
Overall this resort was just ok. Its currently remodeling, so i think it has potential to get a higher rating.
Stayed 7 nights in Aug 2024

4/10 Poor

Carlos Patricio

Liked: Room comfort
Disliked: Property conditions & facilities
Bien, no espectacular
Me parece un tanto descuidado el hotel en varios aspectos, salvo el restaurant francés, los demás me parecieron poco sabrosos
Stayed 1 night in Aug 2024

6/10 Okay

Cindy

Traveled with group, Traveled with partner
Liked: Cleanliness
The bars closed down too soon!
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my girlfriend had the time of our lives last weekend! The food was great and bar was GENEROUS haha. She’s normally very picky about things and I can’t remember her even complaining once. Highly recommend. Thanks Secrets!
Stayed 3 nights in Aug 2024

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is older. Room was huge. Everything met my expectations. Maintenance is an issue. Should not see wires on any of the pool lights and I saw three different pool lights not seated properly and wires were exposed. There was also a crocodile on the beach and the hotel staff did not appear too concerned about it. No warning signs, caution tape, etc.
Stayed 4 nights in Aug 2024