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Suites Colonial

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suites Colonial

Courtyard
Lobby
Reception
Front of property
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
5a. Ave Sur No. 9, Cozumel, QROO, 77600
  • Benito Juarez Park
    1 min walk
  • Central Plaza
    1 min walk
  • Museo de la Isla de Cozumel
    2 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    6 min drive

Room options

View all photos for Studio

Studio | In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

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Front of property

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The price is $163
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$199 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Suites Colonial

Hotel in Colonia Centro
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Suites Colonial offers 28 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Cozumel hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Cozumel hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Suites Colonial is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Colonial Suites
Suites Colonial
Suites Colonial Cozumel
Suites Colonial Hotel
Suites Colonial Hotel Cozumel
Colonial Hotel Cozumel
Suites Colonial Hotel
Suites Colonial Cozumel
Suites Colonial Hotel Cozumel

Suites Colonial Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 225 out of 460 reviews" "
Rating 8 - Good. 178 out of 460 reviews" "
Rating 6 - Okay. 36 out of 460 reviews" "
Rating 4 - Poor. 10 out of 460 reviews" "
Rating 2 - Terrible. 11 out of 460 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Clyde

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
clean, cold rooms!
Stayed 4 nights in Sep 2024

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio , muy amable todo el personal , muy Rico el desayuno , nos encantaría volver
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo bien
Stayed 1 night in May 2024

10/10 Excellent

Jonathan, Burlingame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have staff on 24hrs a day. The 2 room suites include kitchenette with fridge, small stove, plates & utensils. All rooms come with a programable safe to keep valuables in. Very quiet and peaceful. Having a free breakfast included is very nice. located centrally and very close to ferry terminal. This was my second stay at the property. Rates are very reasonable!

10/10 Excellent

Leslie, San Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say again nothing fancy but clean safe
Stayed 1 night in Apr 2024

10/10 Excellent

Franco A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun Trip to Cozumel at Suites Colonial
My stay at Suites Colonial was excellent. The staff was very friendly and accommodating. The rooms were clean and comfortable. The location is near EVERYTHING! All in walking distance or near taxi's when they were needed.
Stayed 3 nights in Mar 2024

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service
This is an older property, but was very clean. The staff was very friendly and helpful, and the breakfast was good. The only downside to this place is there is no parking for a rental car….I would definitely stay there again…
Stayed 4 nights in Mar 2024

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Jack

Traveled with partner
Liked: Cleanliness, staff & service
Was central to San Migel. Room is dark, lacks sunlight. No balconey. Requires updating. Staff are great.
Stayed 5 nights in Feb 2024

8/10 Good

Jan Alice, Oconomowoc

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Colonial suites is a great location! Lots of great restaurants in the immediate area, and a short walk to the pier for diving. Staff was very professional and friendly. I had a small issue, that was taken care of immediately. Breakfast of coffee, fruit and yogurt, toast, eggs, and refried beans was served on the premises. Very efficient, and again the staff was great.
Stayed 11 nights in Feb 2024

10/10 Excellent

Kathryn

Stayed 2 nights in Jan 2024

6/10 Okay

Zhan

Traveled with family
Disliked: Property conditions & facilities, room comfort
Dark, humid, uncomfortable
The scores are not reflecting the condition of the rooms. The air condition was not strong enough to dry up the humidity in the room. I cleaned the filter of the air condition that accumulated thick dust. There was a kitchen but no cooking pots, only a small fry pan. We Asians need to drink boiled water and it was almost impossible.
Stayed 1 night in Jan 2024

2/10 Terrible

Todd, Tyler

Traveled with partner
Disliked: Staff & service
Even though these rooms are priced for double occupancy, the hotel WILL charge you for the second guest if you book it only listing one person. They admit no difference in price but say " we must respect the contracr" and extort you at check in. Expedia will not help you in this situation.
Stayed 3 nights in Jan 2024

8/10 Good

Gavin

Stayed 9 nights in Dec 2023

8/10 Good

Gavin

Stayed 5 nights in Dec 2023

10/10 Excellent

Dana, Jonesboro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The other reviews are correct. It’s a simple but large condo with a bedroom, kitchen, sitting room and table area. Immaculately clean. Very good breakfast. Situated in the heart of downtown. Will absolutely stay again!
Stayed 4 nights in Dec 2023

4/10 Poor

Neal

Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Stayed 6 nights in Nov 2023

6/10 Okay

Glenn

Disliked: Property conditions & facilities, room comfort
Scuba Trip
Could use better Wi-Fi and a smart tv
Stayed 16 nights in Nov 2023

10/10 Excellent

Randy

Traveled with partner
Great hotel. Value, comfort and overall experience was excellent
Stayed 1 night in Nov 2023

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
For a economical and convenient place to stay, you can't beat Suites Colonial. While the property is a little dated (aka 'charm'), the rooms are very clean and well appointed. Slept like a rock in the comfortable bed. Water pressure is a little low in the shower so easy on the shampoo.
Stayed 3 nights in Nov 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located really close by the ferry, convenient location to many places
Stayed 1 night in Oct 2023

10/10 Excellent

jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i have to say negative is that the hot water only works for Mabey 2minutes so you have to shower very quickly
Stayed 8 nights in Oct 2023