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Sunscape Sabor Cozumel - All Inclusive

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunscape Sabor Cozumel - All Inclusive

Aerial view
Exterior
Minibar, in-room safe, individually decorated, individually furnished
Outdoor pool, pool umbrellas, sun loungers
Deluxe Ocean Front Double | Minibar, in-room safe, individually decorated, individually furnished

Reviews

7.0 out of 10

Good

Popular amenities

  • All inclusive
  • Bar
  • On private beach
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
Carretera Costera Sur Km 12.9, Cozumel, QROO, 77600
  • Paradise Beach
    4 min walk
  • Mr. Sancho's Beach Club
    13 min walk
  • Playa Mia Grand Beach and Water Park
    15 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    24 min drive

Room options

View all photos for Deal of the Day

View from room

Deal of the Day

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Tropical View Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Tropical View Double

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

View from room

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View King

View from room

Deluxe Tropical View King

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Ocean View King

  • 355 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Ocean View Double

  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean Front Double

Deluxe Ocean Front Double | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Ocean Front Double

  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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4.0 out of 5, Very Good, (1015)
The price is $162
per night
$198 total
includes taxes & fees
Dec 10 - Dec 11
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

About this property

Sunscape Sabor Cozumel - All Inclusive

3.5-star Cozumel property walkable to Paradise Beach
Catch some rays on Sunscape Sabor Cozumel - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
Sunscape Sabor Cozumel - All Inclusive offers 128 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Cozumel property provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

A private beach and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sunscape Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.
Sunscape Sabor Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sunscape Sabor Cozumel - All Inclusive like a complimentary children's club and an outdoor pool.

Dining is available at one of the property's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This all-inclusive property also offers a fitness center, a garden, and a terrace. Onsite self parking is complimentary. A total renovation of this property was completed in July 2021.

Sunscape Sabor Cozumel - All Inclusive is a smoke-free property.

Sunny Side Grill - This family restaurant is located by the pool. Open 24 hours.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Volleyball

Entertainment

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Sunny Side Grill

Things to do

  • Arcade/game room
  • Boat tours
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 14 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Sunscape
Cozumel Sunscape Sabor
Sabor All Inclusive Cozumel
Sabor Cozumel
Sabor Cozumel All Inclusive
Sabor Sunscape
Sunscape Sabor
Sunscape Sabor All Inclusive
Sunscape Sabor Cozumel
Sunscape Sabor Cozumel All Inclusive
Sunscape Sabor Cozumel All Inclusive All-inclusive property
Sabor Cozumel Hotel Cozumel
Sunscape Sabor All Inclusive All-inclusive property

Sunscape Sabor Cozumel - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 192 out of 603 reviews" "
Rating 8 - Good. 145 out of 603 reviews" "
Rating 6 - Okay. 117 out of 603 reviews" "
Rating 4 - Poor. 67 out of 603 reviews" "
Rating 2 - Terrible. 82 out of 603 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Kami

Liked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

Kimberly

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I was really disappointed w the property. I feel it was short staffed and the dining area is way too small to host the amount of guests for the staff they had. Wish they had more activities over the weekend. One of the rooms we had- didn’t have a knob for the shower. The other the door battery died and it took 5 times to get someone out to replace the battery. There are two ping pong tables, 1 out by lobby, other in youth room- and if you’re not a youth you can’t use the youth room (even though it’s empty! And the outside one is being used by youth) makes no sense. The employees are hard workers, but they need to be better staffed especially seeing their sister properties. Half the time there weren’t enough towels either The breakfast was delicious- and staff again was nice, but need more.
Stayed 2 nights in Aug 2024

6/10 Okay

Eva

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Buen esfuerzo del personal, pero falta limpieza.
El hotel tiene un equipo que, aunque reducido, se esfuerza por brindar un buen servicio. Los alimentos y bebidas cumplen con lo esperado, pero es evidente que la falta de personal afecta el servicio en los restaurantes. Lamentablemente, las habitaciones y algunas áreas comunes, como los restaurantes, no estaban tan limpias como habríamos deseado. Sin embargo, las actividades nocturnas y en la alberca fueron un gran punto a favor y contribuyeron positivamente a nuestra experiencia.
Stayed 7 nights in Aug 2024

6/10 Okay

Regan N, Jones

Traveled with family
Liked: Cleanliness, staff & service
The staff was very nice. The food was very limited but other than breakfast, what we ate was good. Breakfast at the buffet was not good at all. Very limited, bread was stale and hard, sausage was cut up hot dogs. Our room was clean and the a/c worked very well. Our balcony door did not lock, our tv remote did not work and there weren’t controls on tv, we had to ask for our minibar to be refilled and although we were all inclusive they said they would only bring water, no more soda. The keycard to our room took at least 20 seconds to activate the lock and that was with moving the card in every possible direction before it would open. However, the staff was very nice and the entertainment staff tried very hard to involve everyone and provide entertainment. Everything was very clean and the pool was nice and well maintained.
Stayed 3 nights in Aug 2024

6/10 Okay

lucio

Traveled with family
Liked: Cleanliness, staff & service
I liked the service. The staff work hard to accommodate the necessities of the guests and they make you feel welcome. I didn't like the lack of dinning choices. I ate the same food every single day, morning, lunch and dinner. I am not complaining of the taste, I am complaining of the lack of choices.
Stayed 11 nights in Aug 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a relaxing trip! No loud parties or crazy teens. Just peace and quiet.
Stayed 6 nights in Aug 2024

2/10 Terrible

Teresa

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Overall it wasn’t the worst resort. The majority of the staff were great. Check in: We arrived at 1, our room was not ready until a little after 4. The people at the front desk weren’t very helpful on checking status of room. The room was ok, it was small compared to other resorts we have stayed in. Housekeeping was not the greatest, all the did was pretty much make the beds and change towels for clean ones. It didn’t look like they did any actual cleaning (bathroom, sweeping). The food was ok, they had the same menu every day for breakfast, lunch and dinner there wasn’t much variety.
Stayed 6 nights in Aug 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Limited dining and beverage options. Staff was not well educated and would require assistance from management for the simplest of asks.
Stayed 4 nights in Aug 2024

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was poorly kept with trash remaining from the previous night every morning. Very limited dining and beverage options. Food quality was poor.
Stayed 4 nights in Aug 2024

2/10 Terrible

Mallori

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t feel welcome. Most the staff I tried to speak with, didn’t speak English or just stared at me. Bought all inclusive but no one ever explained what that included.
Stayed 5 nights in Aug 2024

10/10 Excellent

Adell

Liked: Cleanliness, staff & service, property conditions & facilities
It is excellent with great options to stay.
Stayed 7 nights in Jul 2024

2/10 Terrible

Jena

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT go here. It’s an absolute scam, the photos look nothing like the property. I came to stay for 10 days and left this hotel the same day I came. The front desk said they’d give me a refund but went back on there word. Horrible service, unclean rooms and flies were sharing my food :(
Stayed 10 nights in Jul 2024

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities
Upon arrival I have no complaints. Everyone super friendly and very welcoming. After that nothing was the same. Very limited options with places to eat. They would run out of food, plates and that was it. They would not make more food. Online it said room service was available, and they told us to download an app to make it easier. No where on the app was that option available. The bakery limited us to 2 pastry’s per person. The hostesses at restaurants all had attitudes and did not like the fact that we had a party of 7. It was always and inconvenience to ask for a big table. Lastly we were told that it was Secrets, Sunscape, and another resort. Well sunnscape could not go to other resorts and order food. However we saw multiple people from those other resorts at Sunscape eating and there was no problem at all. Which I don’t think there should be. However how is it possible for only Sunscape to struggle with additional wait time, and no food services from the other resorts. Really disappointed in the resort.
Stayed 4 nights in Jul 2024

2/10 Terrible

Martin

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, this place is not what you would expect from an all inclusive. One pool only, two restaurants which are very small and food runs out quick, no room service, door to our room wouldn’t close, water in room smelled really bad, AC had to get fixed, bed was worse the county Jail one, staff was ok. Definitely will not be coming back. Cozumel is awesome but DO NOT STAY AT SUNSET SABOR COZUMEL! everything is so old and out dated. TVs in rooms are 24 inch with only 4-5 channels working.
Stayed 4 nights in Jul 2024

4/10 Poor

Tony

Traveled with family
Disliked: Property conditions & facilities
Arrived and greeted by friendly staff, but our needs were not met as the integrity of our door was not addressed. Our keys didn’t work, even after reprogramming…we easily could bypass the card reader by using a credit card to swipe the lock. When brought to the staffs attention, they admitted sometimes they have to bypass the card reader. They replaced the card reader batteries, which helped but didn’t give us the confidence we liked for our stay. Bakery didn’t have much inventory and guests are limited 2 baked goods per person. Restaurant waits were long and not convenient. Sunscape restaurants were filled with guests from other resorts; yet Sunscape guests are not allowed on other resort sites. I wish there was more access across all resorts (ie pool/drinks), especially when we have to share our restaurants and bars. Sunscape guests are the ones who suffer with extended wait times.
Stayed 4 nights in Jul 2024

6/10 Okay

ANGELICA M

Liked: Staff & service
Stayed 4 nights in Jul 2024

8/10 Good

Chelsy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not much to eat for an all enclusive but other than that it’s great place to stay. Will need taxi or car to get to main part of the island to shop or go to restaurants.
Stayed 7 nights in Jul 2024

6/10 Okay

Colleen

It’s ok. Nothing to brag about. Food is limited. Same small limited menu at supper and the same thing every night. No top shelf liquor. No restock fridge everyday, but the guy that cleaned our room hooked us up. So eat hamburgers between 12:30 -4:30 and don’t eat supper lol.
Stayed 5 nights in Jul 2024

6/10 Okay

Carla, Menifee

Traveled with partner
Liked: Staff & service
Thank you
Stayed 5 nights in Jul 2024

10/10 Excellent

Travis

Stayed 6 nights in Jun 2024

2/10 Terrible

ESAU

Disliked: Staff & service
Stay away
Stayed 6 nights in Jun 2024

6/10 Okay

Marco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did not seem too happy to work there especially the bartenders, no personality. The food was mediocre at best would not stay there again. I asked the front Dess to fix the air conditioning was not fixed, nor did I get a response from maintenance
Stayed 7 nights in Jun 2024

2/10 Terrible

flora

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not comeback
The overall experience was bad. The service was terrible at the restaurants - it was slow and did not see the waiters more than once while dinning. The waiters were not cordial and seldom smile. No room service, no pool service, no beach service. The policies at the restaurant were inconsistent depending who was host or captain, such as dress attire and possibility of combining tables to accommodate our large group. The food was almost decent and if there was no buffet the portions were very small. I can go on and on but the bottom line is you need new management and a overhaul on the buildings.
Stayed 6 nights in Jun 2024

6/10 Okay

Jose

Stayed 1 night in Jun 2024

8/10 Good

Selena

Traveled with partner
Liked: Staff & service, amenities
I liked the Sunscape Sabor resort however, our room could have been cleaner. The bathroom sink continued to back up, when I reported it twice no one came to fix it! The courtesy, friendliness, and professional conduct of the staff was great. The language barrier caused communication problems. The resort should have more to do for adults especially at night. The band, dance show and karaoke was great! Too short. For adults to continue enjoying the night life you have to leave the resort! We really enjoyed karaoke but it ended after only an hour! 😌 The band was great and we were dancing but it also ended after only an hour! 😟 The connecting resorts that are sister resorts didn’t have night life for adults either. If they did we were not aware. Lastly, the 90 minute, which turned into TWO hour session of soliciting guest go buy an expensive membership was not a good thing! It was deceitful, trickery how we were solicited at the airport thinking we were just getting van service to the resort. Though the perks were not bad, I’m not sure it was worth TWO hours of sending several people to convince my husband and I after we respectfully said “No we can’t afford it”
Stayed 5 nights in Jun 2024