*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities or services will be unavailable from October 23 2024 to November 26 2024 (dates subject to change):
- One of the swimming pools
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All à la carte meals, snacks, and beverages included
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included in your stay.
Water activities
- Kayaking
- Snorkeling
- Snorkeling excursions
Land activities
- Bicycling
Lessons/classes/games
- Yoga
Entertainment
- Onsite entertainment and activities
Not included
- Surcharge for premium food items
- Minibar
- Premium food items
- Surcharge for room service
- Childcare
- Kayaking included
- Yoga classes/lessons included
- Snorkeling excursions included
- Onsite entertainment and activities included
- A la carte dining included
- Gratuities included
- Additional gratuities accepted
- Premium food items not included
- All meals included
- Childcare not included
- Surcharge for premium food items
- All available beverages included
- Bicycling included
- Surcharge for room service
- All land sports and fitness activities and facilities are included
- Snorkeling included
- Minibar not included
Property Features
The Explorean Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
In addition to a full-service spa, The Explorean Cozumel - All Inclusive features a marina and an outdoor pool. The property offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 1561 square feet (145 square meters) include conference space. This all-inclusive property also offers a children's pool, a fitness center, and spa services. Complimentary self parking is available on site, along with a car charging station.
The Explorean Cozumel - All Inclusive is a smoke-free property.
- Daily
- Number of outdoor pools - 1
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Computer station
- Food and water bowls
- Conference space size (meters) - 145
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Free cooked-to-order breakfast
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Pool umbrellas
- Total number of rooms - 56
- Number of floors - 2
- Number of buildings/towers - 14
- Couples/private dining
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Marina on site
- Conference space
- Free breakfast
- Spa treatment room(s)
- Billiards or pool table
- Tours/ticket assistance
- Year Built - 2014
- Electric car charging station
- Free pool cabanas
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's pool
- Spa services on site
- Proposal/romance packages available
- Wheelchair accessible – no
- Number of restaurants - 1
- 24-hour business center
- Conference space size (feet) - 1561
- Banquet hall
- Laundry facilities
- Wedding services
- Garden
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Playground on site
- Free cribs/infant beds
Room Amenities
The Explorean Cozumel - All Inclusive offers 56 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Balcony
- Ceiling fan
- In-room climate control (air conditioning)
- Access via exterior corridors
- Blackout drapes/curtains
- Shower only
- Free WiFi
- Rainfall showerhead
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Rollaway/extra beds (free)
- Towels provided
- Bedsheets provided
- Number of bedrooms - 1
- Number of bathrooms - 1
- Change of towels (on request)
- Change of bed sheets (on request)
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and noon.
Lool Kan - Overlooking the pool, this restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Spa Services
Spa Na' Ha' has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
- Number of treatment rooms 4
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Hot tub in spa
- Steam room in spa
- Reflexology
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Well-lit path to entrance
Nearby Activities
A marina and complimentary bicycles are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Ecotours on site
- Playground on site
- Free bicycles on site
- Boat tours nearby
- Snorkeling nearby
- Fitness classes on site
- Kayaking nearby
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 1.96 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Pet fee: USD 50 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Pets allowed in specific rooms only
Security system
Staffed front desk
Events/parties not allowed
LGBTQ friendly
No elevators
Smoke detector
Debit cards
Children and extra beds
- Children are welcome.
- Free rollaway/extra beds!
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of USD 50 per pet, per night
- Dogs only
- 2 total (up to 44 lbs per pet)
- Pets cannot be left unattended
- Food and water bowls are available
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 8:00 AM to 7:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Explorean Cozumel
- Explorean Cozumel All Inclusive
- Explorean Cozumel All Inclusive All-inclusive property
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- The Explorean Cozumel - All Inclusive All-inclusive property
Hotel Reviews
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