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Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Hotel Amenities

Property Features

Come for the area's skiing and snow in the winter and return when the snow melts for a round of golf at the onsite golf course. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain aparthotel's complimentary ski shuttle.

Dining options at the aparthotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. This luxury aparthotel also offers a health club, outdoor tennis courts, and a sauna. Onsite self parking is complimentary.

Novotel Lake Crackenback Resort & Spa is a smoke-free property.

  • Barbecue grill(s)
  • Picnic area
  • Number of indoor pools - 1
  • Free ski shuttle
  • Full-service spa
  • Front desk (limited hours)
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Grocery/convenience store
  • Meeting rooms
  • Free self parking
  • Free WiFi
  • No single-use plastic soda bottles
  • Sauna
  • No single-use plastic stirrers
  • Health club
  • Free wired internet
  • Biodegradable/compostable stirrers
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • RV, bus, truck parking
  • Conference space size (meters) - 126
  • Spa services on site
  • Wheelchair accessible – no
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 1356
  • Gift shops or newsstand
  • Snack bar/deli
  • Outdoor tennis courts - 3
  • Laundry facilities
  • Total number of rooms - 25
  • Number of floors - 2
  • Arcade/game room
  • Wedding services
  • Golf course on site
  • Garden
  • Tennis on site
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 3
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Room Amenities

Novotel Lake Crackenback Resort & Spa offers 25 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Crackenback aparthotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Room service (limited hours)
  • Coffee/tea maker
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Fireplace
  • Balcony
  • Washer/dryer
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Microwave
  • Cookware, dishware, and utensils
  • Kitchen
  • Separate dining area
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Satellite TV service
  • Flat-panel TV
  • Free wired internet
  • Bathtub or shower
  • Towels provided
  • Bedsheets provided
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Eco-friendly toiletries
  • Toothbrush and toothpaste not available

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning.

Cuisine Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Alpine Larder - This family restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Room service (during limited hours) is available.

Spa Services

Spa and Wellness Centre has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Hot tub in spa
  • Sports massage
  • Massages

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and a health club. In addition to an indoor pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Volleyball on site
  • Yoga classes/instruction on site
  • Segway rental/tour on site
  • Boat tours nearby
  • Mountain climbing nearby
  • Basketball on site
  • Bicycle rentals on site
  • Sailing nearby
  • Snowboarding nearby
  • Fishing on site
  • Hiking/biking trails on site
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Kayaking on site
  • Downhill skiing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Playground on site
  • Rafting on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rentals on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 per person
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 8 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Guests must provide health documentation

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Front desk opens daily at 10:00 AM

Front desk closes daily at 8:00 PM

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are not cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property does not use a professional cleaning service

Contactless check-out is not available

Property is not cleaned with disinfectant

Security system

Debit cards not accepted

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

Hotel Names

  • Novotel Lake Crackenback
  • Novotel Lake Crackenback Resort
  • Accor Lake Crackenback Hotel
  • Jindabyne Novotel
  • Novotel Lake Crackenback Hotel Crackenback
  • Novotel Thredbo Village

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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