*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Come for the area's skiing and snow in the winter and return when the snow melts for a round of golf at the onsite golf course. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain aparthotel's complimentary ski shuttle.
Dining options at the aparthotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. This luxury aparthotel also offers a health club, outdoor tennis courts, and a sauna. Onsite self parking is complimentary.
Novotel Lake Crackenback Resort & Spa is a smoke-free property.
- Barbecue grill(s)
- Picnic area
- Number of indoor pools - 1
- Free ski shuttle
- Full-service spa
- Front desk (limited hours)
- Conference space
- Business center
- Spa treatment room(s)
- Grocery/convenience store
- Meeting rooms
- Free self parking
- Free WiFi
- No single-use plastic soda bottles
- Sauna
- No single-use plastic stirrers
- Health club
- Free wired internet
- Biodegradable/compostable stirrers
- Smoke-free property
- Number of coffee shops/cafes - 1
- No single-use plastic straws
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- RV, bus, truck parking
- Conference space size (meters) - 126
- Spa services on site
- Wheelchair accessible – no
- Free parking nearby
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 1356
- Gift shops or newsstand
- Snack bar/deli
- Outdoor tennis courts - 3
- Laundry facilities
- Total number of rooms - 25
- Number of floors - 2
- Arcade/game room
- Wedding services
- Golf course on site
- Garden
- Tennis on site
- Fireplace in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Free WiFi
- Outdoor tennis courts - 3
- Kitchen
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Arcade/game room
- Playground on site
- Separate dining area
- Washer/dryer
- Full-sized refrigerator/freezer
- Microwave
Room Amenities
Novotel Lake Crackenback Resort & Spa offers 25 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Crackenback aparthotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.
- Room service (limited hours)
- Coffee/tea maker
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Fireplace
- Balcony
- Washer/dryer
- Desk
- In-room climate control (air conditioning)
- Separate sitting area
- Microwave
- Cookware, dishware, and utensils
- Kitchen
- Separate dining area
- Dishwasher
- Full-sized refrigerator/freezer
- Satellite TV service
- Flat-panel TV
- Free wired internet
- Bathtub or shower
- Towels provided
- Bedsheets provided
- Number of beds 3
- Soap
- Shampoo
- Toilet paper
- Local maps
- Guidebooks or recommendations
- Eco-friendly toiletries
- Toothbrush and toothpaste not available
Parking
Free self parking , RV, bus, truck parking , Free parking nearby
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Cuisine Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Alpine Larder - This family restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.
Spa Services
Spa and Wellness Centre has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.
- Number of treatment rooms 4
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Prenatal massage
- Spa tub in spa
- Sports massage
- Massages
Nearby Activities
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and a health club. In addition to an indoor pool, other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Volleyball on site
- Yoga classes/instruction on site
- Segway rental/tour on site
- Boat tours nearby
- Mountain climbing nearby
- Basketball on site
- Bicycle rentals on site
- Sailing nearby
- Snowboarding nearby
- Fishing on site
- Hiking/biking trails on site
- Snowmobiling nearby
- Snowshoeing nearby
- Kayaking on site
- Downhill skiing nearby
- Mountain biking on site
- Cross-country skiing nearby
- Playground on site
- Rafting on site
- Ecotours nearby
- Rowing or canoeing on site
- Snow tubing nearby
- Ski lessons available nearby
- Ski equipment rentals on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately AUD 30 per person
- Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at 8 PM
Minimum check-in age is: 18
Check-out
Check-out time is 10 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Guests must provide health documentation
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Front desk opens daily at 10:00 AM
Front desk closes daily at 8:00 PM
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are not cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property does not use a professional cleaning service
Contactless check-out is not available
Property is not cleaned with disinfectant
Security system
Debit cards not accepted
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
Hotel Names
- Novotel Lake Crackenback
- Novotel Lake Crackenback Resort
- Accor Lake Crackenback Hotel
- Jindabyne Novotel
- Novotel Lake Crackenback Hotel Crackenback
- Novotel Thredbo Village
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Hotel Reviews
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