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Alaia Lodge

3.0 star property

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Photo gallery for Alaia Lodge

Deluxe Suite | Desk, laptop workspace, free WiFi, bed sheets
Deluxe Double Room | Desk, laptop workspace, free WiFi, bed sheets
Front of property
Daily buffet breakfast for a fee
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

Map
Rte du Rawyl 10, Crans-Montana, 3963
  • Crans-Cry d'Er Gondola
    ‪4 min walk‬
  • Golf Club Crans-sur-Sierre
    ‪8 min walk‬
  • Montana - Cry d'Er Gondola
    ‪14 min walk‬
  • Sion (SIR)
    ‪36 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Quadruple Room

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite

Junior Suite | Bathroom

Junior Suite

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Double Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

  • Sleeps 3
  • 1 King Bed

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About this property

Alaia Lodge

3-star Crans-Montana hotel with 2 restaurants
This hotel features 2 restaurants, a full-service spa, and 2 bars/lounges. Self parking is free. Other amenities include coffee/tea in a common area, express check-in, and express check-out. Housekeeping is available once per stay.
Alaia Lodge offers 35 accommodations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Alaia Lodge features a full-service spa. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

This Crans-Montana hotel also offers a vending machine, ski storage, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Alaia Lodge has 2 restaurants on site.

Languages

English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 15 to 20 for adults and CHF 10 to 15 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are required to download the property's MEWS mobile app before check-in

Renovations and closures

The property is closed between May 5 and May 15.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 15 to 20 for adults, and CHF 10 to 15 for children
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CHF 50 (subject to availability)
  • Crib (infant bed) fee: CHF 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alaia Lodge Hotel
Alaia Lodge Crans-Montana
Alaia Lodge Hotel Crans-Montana

Alaia Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 42 out of 65 reviews
Rating 8 - Good. 19 out of 65 reviews
Rating 6 - Okay. 2 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kirill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Its just 3 min walk from lifts. They also provided parking with no additional charges. They have ski room with boot heaters. Highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Emery

Liked: Cleanliness, property conditions & facilities, room comfort

Great ski soot

Great location and a quick walk to the Cry d’er lift. Across the street from the bus stop and in the town plus a quick walk to Montana, grocery stores and a lot of restaurants nearby. Rooms are spacious and well designed, separate WC from the shower and sink which is great. Lots of plugs and adapters available in the room. Great views. Basic tea and instant coffee plus two bottles of water at check in. They should have resticked the coffee but didn’t but a quick ask. Great view of the mountains and nice balacony.
Stayed 4 nights in Jan 2025

6/10 Okay

Esperanza

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Duen Yin Ellis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Calijohn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing thank you included variety of breakfest
Stayed 1 night in Jun 2024

10/10 Excellent

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Matthias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth, Guatemala City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was so cool. A little warm in summer as it doesn't have AC. Beautifully decorated and great breakfast bar
Stayed 2 nights in Jul 2023

8/10 Good

Adelie

Stayed 3 nights in Dec 2024

10/10 Excellent

Almuina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort

Super

Nous avons passé une excellente nuit et profité du restaurant très agréable sympathique et délicieuses pizzas
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Gutes Hotel

neues Hotel, sehr gute Betten und Dusche. Frühstück lässt zu wünschen übrig, Serviceangestelle ist unmotiviert und Auswahl limitiert.
Stayed 2 nights in Jan 2025

8/10 Good

Dieter

Traveled with family
Disliked: Room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

laurence

Stayed 4 nights in Dec 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

christophe

Stayed 1 night in Dec 2024

8/10 Good

Christian

Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jürg

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Niemand verantwortlich

Feueralarm mitten in der Nacht. Niemand vom Hotel ist gekommen. Familie die nicht rein konnte hat vor unserer Zimmertüre "geschlafen" mit einem Baby. Wir waren die ganze Nacht wach. Nach 2 Wochen immer noch keine Rückmeldung/Rückerstattung. Es kann einfach nichts sein, dass niemand das Picket-Handy dabei hat, und niemand erreichbar ist.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fabrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit week end parfait en famille. Petit dejeuner au top
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024