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Europa Gatwick Hotel & Spa

3.0 star property

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Photo gallery for Europa Gatwick Hotel & Spa

Indoor pool
Family Room | Desk, free cribs/infant beds, WiFi, bed sheets
Breakfast, lunch and dinner served
Indoor pool
View from property

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Hot Tub
  • Room service
$73
includes taxes & fees
Nov 29 - Nov 30

Explore the area

View in a map
Balcombe Road, Maidenbower, Crawley, England, RH10 7ZR
  • Place, Worth St. Nicholas' Church
    ‪7 min walk‬
  • Place, High Weald
    ‪15 min walk‬
  • Place, Hawth Theatre
    ‪4 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪7 min drive‬

Room options

View all photos for Standard Single Room

Desk, free cribs/infant beds, WiFi, bed sheets

Standard Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, free cribs/infant beds, WiFi, bed sheets

Standard Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cribs/infant beds, WiFi, bed sheets

Standard Twin Room

  • 129 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Desk, free cribs/infant beds, WiFi, bed sheets

Executive Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Desk, free cribs/infant beds, WiFi, bed sheets

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Bunk Beds

View all photos for Executive Twin Room

Executive Twin Room | Desk, free cribs/infant beds, WiFi, bed sheets

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Desk, free cribs/infant beds, WiFi, bed sheets

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lodge Room

Desk, free cribs/infant beds, WiFi, bed sheets

Lodge Room

  • 129 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Family Room

Desk, free cribs/infant beds, WiFi, bed sheets

Family Room

  • 129 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds OR 1 Double Bed and 1 Double Sofa Bed

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About this property

Europa Gatwick Hotel & Spa

Hotel in Maidenbower
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Europa Gatwick Hotel & Spa offers 246 accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

In addition to an indoor pool, Europa Gatwick Hotel & Spa provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Parking is available onsite for a surcharge.

Europa Gatwick Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 7:30 AM and 10 AM.
Europa Gatwick Hotel & Spa has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 20 minutes per day

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Extended parking on site (GBP 10 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 to 15 for adults and GBP 6 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free daily newspapers
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.00 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Fee for in-room wireless internet: GBP 7 per 24-hour period (rates may vary)
  • Self parking fee: GBP 10 per day
  • Extended parking fee: GBP 10 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free WiFi in public areas is limited to 20 minutes per day
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Europa Gatwick
Europa Gatwick Hotel
Europa Hotel Gatwick
Gatwick Europa
Gatwick Europa Hotel
Gatwick Hotel Europa
Hotel Europa Gatwick
Hotel Gatwick Europa
Europa Gatwick Crawley
Europa Gatwick Hotel Crawley
Europa Gatwick & Spa Crawley
Europa Gatwick Hotel & Spa Hotel
Europa Gatwick Hotel & Spa Crawley
Europa Gatwick Hotel & Spa Hotel Crawley

Europa Gatwick Hotel & Spa Reviews

Reviews

6.0
Rating 10 - Excellent. 193 out of 1005 reviews
Rating 8 - Good. 187 out of 1005 reviews
Rating 6 - Okay. 215 out of 1005 reviews
Rating 4 - Poor. 174 out of 1005 reviews
Rating 2 - Terrible. 236 out of 1005 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ryan

Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Traveled with family
Disliked: Room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Vainius

Disliked: Staff & service, property conditions & facilities

Disappointing.

The only positive is a comfortable mattress. The rest — from terrible service to the room falling apart — were dire.
Stayed 1 night in Aug 2025

2/10 Terrible

Alice

Stayed 2 nights in Aug 2025

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very difficult to park as people leave their car at the hotel whilst going abroad.
Stayed 2 nights in Aug 2025

6/10 Okay

Bruce

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Abdallah, Margate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2025

6/10 Okay

Ian

Stayed 1 night in Aug 2025

4/10 Poor

Natalie

Traveled with family and small children
Disliked: Property conditions & facilities
Have to pay to swim as a guest of the hotel Very hard to find a parking space and then get blocked in Breakfast expensive for what it is
Stayed 1 night in Aug 2025

10/10 Excellent

Sinead

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Stayed 1 night in Jul 2025

6/10 Okay

Simon

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced

The hotel seems to be modern and offering clean well-presented rooms. The truth is far from it. The room was old and tired and not particularly clean feeling. The pillows were uncomfortable. The bathroom was basic and it was a struggle to get the stand-in the bath shower working properly. No soap. Had to use the shower gel in the shower/bath instead to wash hands. Tea/coffee making facilities very basic. The car park was absolutely jam packed and it took us 20 minutes to find a place (and that was only because a member of staff had finished his shift). We heard drum and bass music playing loudly from somewhere as we tried to get some sleep. Overpriced for what it offers.
Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for a 1 night stop near the airport
Stayed 1 night in Aug 2025

4/10 Poor

Richard

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Close to Gatwick Airport. Food was ok. Standard pub food.
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great the swimming pool was great the staff where very good the reception staff where great and very helpful and the the food and drink qhere reasonable priced
Stayed 1 night in Jul 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Stayed 1 night in Jul 2025

2/10 Terrible

parita

Traveled with family
Disliked: Amenities, property conditions & facilities
The external view seems nice, unfortunately the same cannot be said for the inside of the hotel. It appears run down with very old decor. The family room was big in size but it stops there. Our particular room had: No working TV No hot shower No hairdryer Creaking bunk bed Very springy bed When we rang to explain this to the front desk we did not get through to anyone (approx. 23.00) so was left with it. Overall you will get what you pay for :(
Stayed 1 night in Jul 2025

2/10 Terrible

Marijus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No soap or shower gel, I asked at the reception, they provide me with two small soaps. I asked can you top up shower gel in the bathroom. They say don’t do that. So I went to petrol station to buy shower gel. Not very hygienic
Stayed 1 night in Jul 2025

8/10 Good

Julian

Business traveler
Liked: Staff & service
Stayed 4 nights in Jul 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Neil

Stayed 1 night in Jul 2025

8/10 Good

Marianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked our stay overnight due to an early flight from Gatwick . From check in to checking out, the comfort of the room, the clean room and bathroom, the very helpful reception staff who went out of their way to help with me an urgent document I needed printed - it was an all round lovely , easy and very welcome experience .
Stayed 1 night in Jul 2025