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Europa Gatwick Hotel & Spa

3.0 star property

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Photo gallery for Europa Gatwick Hotel & Spa

Indoor pool
Indoor pool
View from property
Family Room | Desk, free cribs/infant beds, WiFi, bed sheets
Breakfast, lunch and dinner served

Reviews

6.0 out of 10

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
$66
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
Balcombe Road, Maidenbower, Crawley, England, RH10 7ZR
  • Place, High Weald
    ‪15 min walk‬
  • Place, Tilgate Park
    ‪2 min drive‬
  • Place, Hawth Theatre
    ‪4 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪7 min drive‬

Room options

View all photos for Standard Single Room

Desk, free cribs/infant beds, WiFi, bed sheets

Standard Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, free cribs/infant beds, WiFi, bed sheets

Standard Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cribs/infant beds, WiFi, bed sheets

Standard Twin Room

  • 129 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Desk, free cribs/infant beds, WiFi, bed sheets

Executive Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Desk, free cribs/infant beds, WiFi, bed sheets

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Bunk Beds

View all photos for Executive Twin Room

Executive Twin Room | Desk, free cribs/infant beds, WiFi, bed sheets

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Desk, free cribs/infant beds, WiFi, bed sheets

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lodge Room

Desk, free cribs/infant beds, WiFi, bed sheets

Lodge Room

  • 129 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Family Room

Desk, free cribs/infant beds, WiFi, bed sheets

Family Room

  • 129 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds OR 1 Double Bed and 1 Double Sofa Bed

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About this property

Europa Gatwick Hotel & Spa

Hotel in Maidenbower
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Europa Gatwick Hotel & Spa offers 246 accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

In addition to an indoor pool, Europa Gatwick Hotel & Spa provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Parking is available onsite for a surcharge.

Europa Gatwick Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 7:30 AM and 10 AM.
Europa Gatwick Hotel & Spa has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 20 minutes per day

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Extended parking on site (GBP 10 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 to 15 for adults and GBP 6 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free daily newspapers
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.00 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Fee for in-room wireless internet: GBP 7 per 24-hour period (rates may vary)
  • Self parking fee: GBP 10 per day
  • Extended parking fee: GBP 10 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free WiFi in public areas is limited to 20 minutes per day
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Europa Gatwick
Europa Gatwick Hotel
Europa Hotel Gatwick
Gatwick Europa
Gatwick Europa Hotel
Gatwick Hotel Europa
Hotel Europa Gatwick
Hotel Gatwick Europa
Europa Gatwick Crawley
Europa Gatwick Hotel Crawley
Europa Gatwick & Spa Crawley
Europa Gatwick Hotel & Spa Hotel
Europa Gatwick Hotel & Spa Crawley
Europa Gatwick Hotel & Spa Hotel Crawley

Europa Gatwick Hotel & Spa Reviews

Reviews

6.0
Rating 10 - Excellent. 194 out of 1001 reviews
Rating 8 - Good. 183 out of 1001 reviews
Rating 6 - Okay. 214 out of 1001 reviews
Rating 4 - Poor. 174 out of 1001 reviews
Rating 2 - Terrible. 236 out of 1001 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Emma

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In need of a revamp and better beds!
Stayed 2 nights in Oct 2025

10/10 Excellent

Aneta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Allan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberley

Stayed 1 night in Oct 2025

10/10 Excellent

sarah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stop

We were on a flying visit, literally one night and left the next morning. During our stay the staff were really helpful, informative and polite. The rooms were nice and clean but the bathrooms were very tired and dated but clean. The beds were clean and comfortable and kept us more than warm enough throughout the night. No complaints from us and we enjoyed our short stay here and breakfast was a good morning starter for us all too.
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, room comfort
Good
Stayed 1 night in Sep 2025

8/10 Good

Aldas

Traveled with family
Liked: Staff & service, room comfort
Rooms must be walked around everyday, parking was another story.
Stayed 5 nights in Sep 2025

8/10 Good

Carl

Stayed 1 night in Sep 2025

2/10 Terrible

Andrew

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honest review of hotel

Family room was a disaster, wardrobe broken and off the rails, lamp shades broken Chunks out of the walls, carpet soaking wet as bath must be leaking. Bad smell Bar wasn’t open hours advertised on their website Pool table broken and staff can’t give you change for it anyway as it’s all contactless Car parking is horrendous Hire car got damaged in car park because of poor spacing between cars No phone signal inside hotel and WiFi poor Only thing it has going for it is near the airport otherwise I would avoid
Stayed 3 nights in Sep 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great place to stay for local area, have use of a swimming pool and great food and restaurant, gave us a free upgrade and no silly early check in charges like some other Hotels do, really nice staff, my only slight complaint was the extractor fan in the bathroom stayed on? It wasn’t too noisy but unnecessary.
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

TL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff on reception
Stayed 1 night in Aug 2025

2/10 Terrible

Deanna

Disliked: Cleanliness, property conditions & facilities

Terrible stay

We tried to find a car parking space which was near on impossible as car park was rammed. Checked in and found we were in the lodge well room so small no room to relax couldn’t dry hair as mirror was behind tv, , curtain didn’t fit properly, window couldn’t open. Was worst hotel room I’ve been in before. Asked at reception if I could change room, told no hotel full
Stayed 2 nights in Sep 2025

4/10 Poor

Nicola

Drab basic hotel room.

The most disorganised and chaotic car park lead to trying to find a space for 20 mins at 9pm on a Tuesday night. Then had to queue at hotel check in as only 1 assistant. Who apologised and was friendly. The hotel and room are very beige, brown and drab and a piece of bright artwork somewhere would go amiss. I choose not to shower as the bath did not look too great to stand in. The bed was clean and comfortable, if you like 1 paper thin pillow.
Stayed 1 night in Sep 2025

10/10 Excellent

Ylva

Stayed 1 night in Sep 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A PLACE THAT HAS NEVER LET US DOWN

Check in were most helpful - the receptionist recognised discreetly that I had had problems and helped
Stayed 1 night in Sep 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

James

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Timothy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

e

Traveled with partner
Liked: Cleanliness, amenities
Always helpful staffs
Stayed 1 night in Jul 2025

10/10 Excellent

e

Very helpful.
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
On checking in got spoken to rudely, was told that
Stayed 1 night in Aug 2025

2/10 Terrible

Ryan

Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Traveled with family
Disliked: Room comfort
Stayed 4 nights in Aug 2025