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Europa Gatwick Hotel & Spa

3.0 star property

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Photo gallery for Europa Gatwick Hotel & Spa

Indoor pool
Family Room | Desk, free cribs/infant beds, free rollaway beds, WiFi
View from property
Indoor pool
Breakfast, lunch and dinner served

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Room service
  • Laundry

Explore the area

Map
Balcombe Road, Maidenbower, Crawley, England, RH10 7ZR
  • Tulley's Farm
    ‪3 min drive‬
  • K2 Crawley Leisure Center
    ‪5 min drive‬
  • Tilgate Park
    ‪6 min drive‬
  • London (LGW-Gatwick)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, free cribs/infant beds, free rollaway beds, WiFi

Standard Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, free cribs/infant beds, free rollaway beds, WiFi

Family Room

  • 129 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cribs/infant beds, free rollaway beds, WiFi

Standard Twin Room

  • 129 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Desk, free cribs/infant beds, free rollaway beds, WiFi

Executive Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Lodge Room

Desk, free cribs/infant beds, free rollaway beds, WiFi

Lodge Room

  • 129 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Single Room

Desk, free cribs/infant beds, free rollaway beds, WiFi

Standard Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Europa Gatwick Hotel & Spa

Hotel in Maidenbower
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Europa Gatwick Hotel & Spa offers 246 accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

In addition to an indoor pool, Europa Gatwick Hotel & Spa provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Parking is available onsite for a surcharge.

Europa Gatwick Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 7:30 AM and 10 AM.
Europa Gatwick Hotel & Spa has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 20 minutes per day

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Extended parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 to 15 for adults and GBP 6 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free daily newspapers
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.00 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Fee for in-room wireless internet: GBP 7 per 24-hour period (rates may vary)
  • Self parking fee: GBP 10 per day
  • Extended parking fee: GBP 10 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free WiFi in public areas is limited to 20 minutes per day
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Europa Gatwick
Europa Gatwick Hotel
Europa Hotel Gatwick
Gatwick Europa
Gatwick Europa Hotel
Gatwick Hotel Europa
Hotel Europa Gatwick
Hotel Gatwick Europa
Europa Gatwick Crawley
Europa Gatwick Hotel Crawley
Europa Gatwick & Spa Crawley
Europa Gatwick Hotel & Spa Hotel
Europa Gatwick Hotel & Spa Crawley
Europa Gatwick Hotel & Spa Hotel Crawley

Europa Gatwick Hotel & Spa Reviews

Reviews

5.8
Rating 10 - Excellent. 176 out of 1003 reviews
Rating 8 - Good. 180 out of 1003 reviews
Rating 6 - Okay. 223 out of 1003 reviews
Rating 4 - Poor. 179 out of 1003 reviews
Rating 2 - Terrible. 245 out of 1003 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jane

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid - cheap but not cheerful

Absolutely awful. Please avoid this hotel. I stayed here for two nights and here are my observations: Bathroom - fan stays on all night regardless of whether the door is shut and the lights are turned off making the room really noisy as the walls are super thin. No shower mat so the floor gets soaked as you get out. Some ridiculous tap filter so couldn't fill my water bottle properly. Bedroom - bed incredibly hard and uncomfortable. Sit on it for 5 mins and your bottom is numb. Sleep on your side and your hips hurt after 5 minutes. No plug sockets near bed - had my 3 metre cable with me and it still couldn't reach the top of the bed. Very cold in the room - heating didn't work Wifi absolutely shocking - kept dropping out Could hear everything going on in the room next door Doors banging left right and centre at all hours Room not cleaned after first night - would expect a bed make and clean towels/toiletries Toiletries awful and really tiny - the shower dispenser was full of water and no soap/shampoo Toilet paper like tissue paper I had to go and buy earplugs to try to sleep the 2nd night. Ropey Europa - you aren't wrong!!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mandy

Traveled with family

Nice Hotel

My stay was very comfortable. Nice and close to the M23 ready for my journey back home.
Stayed 1 night in Apr 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great. Will stay again if in the area
Stayed 1 night in Apr 2025

6/10 Okay

Tunde

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like my bed
Stayed 2 nights in Apr 2025

2/10 Terrible

Andi

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Overall got what I paid for!

Sleepless night on account of curtains in room not reaching below windowsill. Powerful Car Park Security Lights shining at eye level all night. Woken at 2:30am by someone banging on my door. Food was good and beverages were reasonable for a hotel.
Stayed 1 night in Apr 2025

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service

Plenty facilities nice bar area

Easy and convenient plenty parking, Room was compact as advertised
Stayed 2 nights in Apr 2025

4/10 Poor

Tove

Disliked: Staff & service, property conditions & facilities
Run down
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Sarah

Traveled with family
Disliked: Property conditions & facilities, room comfort
Needs updating but rooms were clean, some noise from others in there room. Pool was overcrowded not appealing the gym was dated no free weights, just a few old machines. Not worth the £4 pp
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food. Polite. Clean
Stayed 1 night in Apr 2025

6/10 Okay

priya

Disliked: Staff & service, property conditions & facilities
Only reason I booked the hotel for the showers as my house bathroom under repair, no water in the hotel
Stayed 2 nights in Mar 2025

8/10 Good

mahesh

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Koorosh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
The room was clean and spacious. Our dogs were very welcomed, although they were not allowed anywhere else in the hotel, not even the bar. We’re from Cornwall where dogs are welcome everywhere, bars, restaurants and shops. We were visiting family in the area so it provided us with a good base. We will stay here again on our next visit.
Stayed 2 nights in Mar 2025

10/10 Excellent

Terry

Stayed 2 nights in Mar 2025

6/10 Okay

Suki

Traveled with family
Disliked: Staff & service

Get what you pay for

Stayed with my son for an overnight stay before a sports tournament in Crawley the next morning. Just needed cheap beds for the night, and therefore it served its purpose, but you do get what you pay for. Receptionist for friendly and polite, though she did not explain anything about the facilities i.e. if/when the Spa was open, where to eat or how to order food, etc. Worked out for ourselves that we could order bar food. But the bar staff could really do with customer service training. From the unfriendly greeting, and being 'tutted' at when changing my order slightly, to being told when can go and get our own cutlery and condiments, it was just a very unpleasant experience. The rooms themselves are very dated, beds were pure spring mattresses that were not very comfortable, the bathroom door jammed every time, there were no sockets next to the beds ..... I could go on. But as I said, you get what you pay for and it served the purpose.
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Fine I guess
Stayed 1 night in Mar 2025

10/10 Excellent

Gema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its alovely hotel with a spa
Stayed 1 night in Mar 2025

6/10 Okay

Arunkumar

Disliked: Staff & service, property conditions & facilities
It’s an old hotel which needs updation. The location is fine room was clean . But there is a weird smell in the corridors . Above all the attitude of the reception was terrible. No smile or sign of welcoming attitude
Stayed 1 night in Mar 2025

4/10 Poor

Charlotte

Traveled with family
Stayed 1 night in Mar 2025

8/10 Good

Nicholas

Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Brian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Business traveler
Liked: Cleanliness, staff & service
Toilet flush wasn't functioning properly and woke me in the middle of the night. The radiator also wasnt working and the small plug in one provided wasnt sufficient.
Stayed 1 night in Mar 2025

8/10 Good

Karen

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025