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Europa Gatwick Hotel & Spa

3.0 star property

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Photo gallery for Europa Gatwick Hotel & Spa

Indoor pool
Breakfast, lunch and dinner served
Indoor pool
Family Room | Desk, free cribs/infant beds, WiFi, bed sheets
View from property

Reviews

5.8 out of 10

Popular amenities

  • Gym
  • Bar
  • Hot Tub
  • Pool
  • Room service
  • Parking available
$88
includes taxes & fees
Aug 28 - Aug 29

Explore the area

View in a map
Balcombe Road, Maidenbower, Crawley, England, RH10 7ZR
  • Tulley's Farm
    ‪3 min drive‬
  • K2 Crawley Leisure Center
    ‪5 min drive‬
  • Tilgate Park
    ‪6 min drive‬
  • London (LGW-Gatwick)
    ‪7 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Desk, free cribs/infant beds, WiFi, bed sheets

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, free cribs/infant beds, WiFi, bed sheets

Standard Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Desk, free cribs/infant beds, WiFi, bed sheets

Family Room

  • 129 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cribs/infant beds, WiFi, bed sheets

Standard Twin Room

  • 129 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Desk, free cribs/infant beds, WiFi, bed sheets

Executive Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Lodge Room

Desk, free cribs/infant beds, WiFi, bed sheets

Lodge Room

  • 129 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Family Room

Desk, free cribs/infant beds, WiFi, bed sheets

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Bunk Beds OR 1 Double Bed and 1 Twin Bunk Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, free cribs/infant beds, WiFi, bed sheets

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Desk, free cribs/infant beds, WiFi, bed sheets

Standard Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Europa Gatwick Hotel & Spa

Hotel in Maidenbower
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Europa Gatwick Hotel & Spa offers 246 accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

In addition to an indoor pool, Europa Gatwick Hotel & Spa provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Parking is available onsite for a surcharge.

Europa Gatwick Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 7:30 AM and 10 AM.
Europa Gatwick Hotel & Spa has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 20 minutes per day

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Extended parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 to 15 for adults and GBP 6 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free daily newspapers
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.00 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Fee for in-room wireless internet: GBP 7 per 24-hour period (rates may vary)
  • Self parking fee: GBP 10 per day
  • Extended parking fee: GBP 10 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free WiFi in public areas is limited to 20 minutes per day
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Europa Gatwick
Europa Gatwick Hotel
Europa Hotel Gatwick
Gatwick Europa
Gatwick Europa Hotel
Gatwick Hotel Europa
Hotel Europa Gatwick
Hotel Gatwick Europa
Europa Gatwick Crawley
Europa Gatwick Hotel Crawley
Europa Gatwick & Spa Crawley
Europa Gatwick Hotel & Spa Hotel
Europa Gatwick Hotel & Spa Crawley
Europa Gatwick Hotel & Spa Hotel Crawley

Europa Gatwick Hotel & Spa Reviews

Reviews

5.8
Rating 10 - Excellent. 184 out of 1006 reviews
Rating 8 - Good. 183 out of 1006 reviews
Rating 6 - Okay. 221 out of 1006 reviews
Rating 4 - Poor. 177 out of 1006 reviews
Rating 2 - Terrible. 241 out of 1006 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and comfortable. Staff were helpful and friendly.
Stayed 1 night in May 2025

10/10 Excellent

Adele

Stayed 1 night in May 2025

2/10 Terrible

Salima

Disliked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Staff & service
Although it was busy in May 2025 there was always somewhere to park. I liked the 70s retro feel which reminded me of a small better grade holiday centre.
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Looks like a 1970s Hotel built in a Spanish. Style that Has a fair bit of character .
Stayed 2 nights in May 2025

4/10 Poor

sadegh

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Old, dirty and pretty out of date. Worst place i have stayed and i am traveling fir work every week. Britania hotels are all same grubby and messy places. I did book this place in rush and didnt realise it was britania chain otherwise will stay well clear. Never ever again. Stay away if you have respect for your money and time. Unless they spend tonnes to refurbish it is a s**t …
Stayed 4 nights in May 2025

10/10 Excellent

Kera

Stayed 2 nights in May 2025

6/10 Okay

desmond

Easy checkin. Helpful staff
Stayed 1 night in May 2025

6/10 Okay

Simon

Stayed 1 night in May 2025

2/10 Terrible

Graham

Business traveler
Disliked: Staff & service

Parking fines for every night.

Staff not helpful in reception causing me to pay a parking fine for both nights I stayed. Not directed to input my registration number on a tablet but had to write on a form a led to believe that was all I needed to do. Would not use this hotel again.
Stayed 2 nights in Apr 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Hugleydston Furtado

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Ok
Stayed 1 night in May 2025

8/10 Good

Emeka

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very good property!
Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

e

Cheap and cheerful
Stayed 1 night in Apr 2025

8/10 Good

Kashaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic and functional

Just a short and basic stay, didnt need anything special
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Booked room for a family stay including 2 kids: Room size was OK but the condition of the room was not good at all. We saw the dust coming out from the carpet when someone was walking in the room. Lighting was not enough in the room as 2 bulbs were damaged. Wardrobe door was broken and in poor condition. Hence, I had to be cautious when kids are using it. Bathroom curtain was in poor condition and can see that staff is not bothered to change. Moreover, exhauster was not working in bathroom which made other member difficult to use it. Personally, I don't prefer to use this hotel again.
Stayed 1 night in Apr 2025

8/10 Good

Ganesh

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Did like the area and calmness around the hotel. Didn’t like the way the hotel is maintained.
Stayed 1 night in Apr 2025

4/10 Poor

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2025

2/10 Terrible

Jane

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid - cheap but not cheerful

Absolutely awful. Please avoid this hotel. I stayed here for two nights and here are my observations: Bathroom - fan stays on all night regardless of whether the door is shut and the lights are turned off making the room really noisy as the walls are super thin. No shower mat so the floor gets soaked as you get out. Some ridiculous tap filter so couldn't fill my water bottle properly. Bedroom - bed incredibly hard and uncomfortable. Sit on it for 5 mins and your bottom is numb. Sleep on your side and your hips hurt after 5 minutes. No plug sockets near bed - had my 3 metre cable with me and it still couldn't reach the top of the bed. Very cold in the room - heating didn't work Wifi absolutely shocking - kept dropping out Could hear everything going on in the room next door Doors banging left right and centre at all hours Room not cleaned after first night - would expect a bed make and clean towels/toiletries Toiletries awful and really tiny - the shower dispenser was full of water and no soap/shampoo Toilet paper like tissue paper I had to go and buy earplugs to try to sleep the 2nd night. Ropey Europa - you aren't wrong!!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mandy

Traveled with family

Nice Hotel

My stay was very comfortable. Nice and close to the M23 ready for my journey back home.
Stayed 1 night in Apr 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great. Will stay again if in the area
Stayed 1 night in Apr 2025

6/10 Okay

Tunde

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like my bed
Stayed 2 nights in Apr 2025

2/10 Terrible

Andi

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Overall got what I paid for!

Sleepless night on account of curtains in room not reaching below windowsill. Powerful Car Park Security Lights shining at eye level all night. Woken at 2:30am by someone banging on my door. Food was good and beverages were reasonable for a hotel.
Stayed 1 night in Apr 2025

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service

Plenty facilities nice bar area

Easy and convenient plenty parking, Room was compact as advertised
Stayed 2 nights in Apr 2025