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Sandman Signature London Gatwick Hotel

4.0 star property

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Photo gallery for Sandman Signature London Gatwick Hotel

Lobby
Reception
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
18-23 Tinsley Lane South, Three Bridges, Crawley, England, RH10 8XH
  • Manor Royal Business Park
    ‪1 min walk‬
  • Hawth Theatre
    ‪2 min drive‬
  • Tilgate Park
    ‪6 min drive‬
  • London (LGW-Gatwick)
    ‪4 min drive‬

Room options

View all photos for Accessible Room, 2 Single Bed

Premium bedding, in-room safe, desk, blackout drapes

Accessible Room, 2 Single Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 288 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Twin Room, 2 Double Beds

8.4 out of 10
Very good
(17 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • 288 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, 1 Double Bed, 1 Single Bed

Triple Room, 1 Double Bed, 1 Single Bed | Premium bedding, in-room safe, desk, blackout drapes

Triple Room, 1 Double Bed, 1 Single Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 288 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Room, 1 King Bed, 1 Single Bed, 1 Trundle Bed

Premium bedding, in-room safe, desk, blackout drapes

Family Room, 1 King Bed, 1 Single Bed, 1 Trundle Bed

8.0 out of 10
Very good
(4 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Exterior

Holiday Inn London Gatwick - Worth by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very Good, (1000)
$120 nightly
The price is $120 total
includes taxes & fees
Holiday Inn London Gatwick - Worth by IHG

About this property

Sandman Signature London Gatwick Hotel

4-star Crawley hotel close to Hawth Theatre
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Sandman Signature London Gatwick Hotel offers 151 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.

This Crawley hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). 40-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
In addition to an indoor pool, Sandman Signature London Gatwick Hotel provides a steam room and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

6 meeting rooms are available. This eco-certified hotel also offers a terrace, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sandman Signature London Gatwick Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Shark Club Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Shark Club Gastrobar - This bar specializes in Modern European cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, English, French, German, Italian, Latvian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shark Club Gastrobar
  • Shark Club Grill

Things to do

  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1991
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Uncovered self parking fee: GBP 10 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sandman London Gatwick
Sandman Signature
Sandman Signature Hotel London Gatwick
Sandman Signature London Gatwick
Sandman Signature London Gatwick Hotel
Signature Sandman
Ramada Hotel Plaza Gatwick
Ramada Plaza Gatwick
Ramada Plaza London Gatwick Hotel Crawley
Sandman Signature London Gatwick Hotel Crawley
Sandman Signature London Gatwick Crawley
Sandman Signature London Gatwick Hotel Hotel
Sandman Signature London Gatwick Hotel Crawley
Sandman Signature London Gatwick Hotel Hotel Crawley

Sandman Signature London Gatwick Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 98 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Neil

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Tired old hotel with thin veneer of refurbishment

Don't expect too much. It's a thin veneer of renovation of an old building, in the middle of nowhere. First indication - front auto doors don't work and ordinary doors difficult and narrow. First floor room, run hot water taps for 20 minutes to get warmish water. Black mould around windows. Food very average. Breakfast expensive, dry, heat lamp food. Some may be ok with this, not me. About 16 pounds. Staff excellent. No daytime food, not even a vending machine. "Free" coffee machine, but cups cost a pound. Walk to Tesco is only 5 minutes. Excellent and clean pool. Lockers broken or locked even when pool is empty. Not value for money. Better hotels nearby. Sorry, I live 5 days a week in hotels and this is simply not good enough in my opinion.
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient for Gatwick

Only annoying thing was the noise that, we found out in the morning, came from the fridge in the room. Consequently not a great nights sleep! But check-in was fine the service in the bar was fine and the food in the bar was fine.
Stayed 1 night in Mar 2025

8/10 Good

Tom

Stayed 1 night in Mar 2025

8/10 Good

Lucy

Stayed 2 nights in Mar 2025

6/10 Okay

Marie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Probably ok as a business trip

No where for dogs other than in the room. If advertised as dog friendly should be more places to be able to take the dog. Took card details when arrived which was expected but payment was taken before we even booked out.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rima

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Microwave in the room was a surpise, didnt use it, but good to have as option Breakfast was GREAT Swiming pool was warm
Stayed 1 night in Mar 2025

8/10 Good

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for parking next morning to Gatwick airport.
Stayed 1 night in Mar 2025

8/10 Good

James

Stayed 1 night in Mar 2025

10/10 Excellent

Derya

Stayed 1 night in Feb 2025

6/10 Okay

Lorraine

Liked: Cleanliness, property conditions & facilities
Nice rooms comfy beds and relaxed reception area.
Stayed 1 night in Mar 2025

8/10 Good

Rebekah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for airport access
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberley

Stayed 1 night in Mar 2025

8/10 Good

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Shane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Darren

Business traveler
Liked: Cleanliness, room comfort

A change of ownership?

The hotel is still a nice place to stay, but it was far better a few years ago, maybe an owner or management change has happened? A few attention to detail things like, the TV’s in the bar don’t have sports anymore, wing Wednesday is twice as expensive and the bar area used to be a nice buzzing focal point. A few of the fixtures are showing signs of age, but don’t let this sway you from booking as it’s still a decent launch pad for your holiday.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mirielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food in the bar was very good. Parking easy and the swimming pool and gym were a welcome attraction.
Stayed 1 night in Feb 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one night stay :)

Great one-night stay. Lovely big room with sofa and comfortable bed :) Parking available at cost, restaurant within the hotel and decent sized mugs in the room for my cuppa in the morning!
Stayed 1 night in Feb 2025

10/10 Excellent

Antonia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exactly what we needed
Stayed 1 night in Dec 2024

10/10 Excellent

N & R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel experience from start to finish. Myself, my wife and our 10 year old daughter stayed in a family room which was clean and spacious. We received a very warm welcome on check-in, unfortunately I did not take the gentleman's name so I can't name-drop him here. Similarly, the lady on check out was lovely too. We were staying as my wife was flying from Gatwick. It was a ten minute drive to the airport from the hotel. The location is really convenient if you want to avoid on-airport parking prices. Overnight parking was either £10 or £12. I believe that to be very reasonable. Myself and my daughter have already booked again for two week's time when wifey returns, and intend to make use of the pool on that occasion. Many thanks to all the staff. You have demonstrated what great customer service is all about.
Stayed 1 night in Feb 2025

8/10 Good

David

Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025