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Sandman Signature London Gatwick Hotel

4.0 star property

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Photo gallery for Sandman Signature London Gatwick Hotel

Breakfast, lunch and dinner served
Property preview
Serves lunch and dinner
Lobby
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
$97
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
18-23 Tinsley Lane South, Three Bridges, Crawley, England, RH10 8XH
  • Place, Manor Royal Business Park
    ‪1 min walk‬
  • Place, Crawley Town Hall
    ‪19 min walk‬
  • Place, Hawth Theatre
    ‪3 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 288 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Twin Room, 2 Double Beds

8.6 out of 10
Excellent
(26 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, 1 Double Bed, 1 Single Bed

Premium bedding, in-room safe, desk, blackout drapes

Triple Room, 1 Double Bed, 1 Single Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 288 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Accessible Room, 2 Single Bed

Premium bedding, in-room safe, desk, blackout drapes

Accessible Room, 2 Single Bed

8.6 out of 10
Excellent
(7 reviews)
  • 288 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed, 1 Single Bed, 1 Trundle Bed

Premium bedding, in-room safe, desk, blackout drapes

Family Room, 1 King Bed, 1 Single Bed, 1 Trundle Bed

8.0 out of 10
Very good
(4 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed (4-Days Parking Included)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (4-Days Parking Included)

  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, 1 Double Bed, 1 Single Bed (4-Days Parking Included)

Premium bedding, in-room safe, desk, blackout drapes

Triple Room, 1 Double Bed, 1 Single Bed (4-Days Parking Included)

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Twin Room, 2 Double Beds (4-Days Parking Included)

Premium bedding, in-room safe, desk, blackout drapes

Twin Room, 2 Double Beds (4-Days Parking Included)

  • Sleeps 4
  • 2 Double Beds

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About this property

Sandman Signature London Gatwick Hotel

4-star Crawley hotel close to Hawth Theatre
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Sandman Signature London Gatwick Hotel offers 151 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.

This Crawley hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). 40-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
In addition to an indoor pool, Sandman Signature London Gatwick Hotel provides a steam room and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

6 meeting rooms are available. This business-friendly hotel also offers a terrace, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sandman Signature London Gatwick Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Shark Club Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Shark Club Gastrobar - This bar specializes in Modern European cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shark Club Gastrobar
  • Shark Club Grill

Things to do

  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1991
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Uncovered self parking fee: GBP 10 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sandman London Gatwick
Sandman Signature
Sandman Signature Hotel London Gatwick
Sandman Signature London Gatwick
Sandman Signature London Gatwick Hotel
Signature Sandman
Ramada Hotel Plaza Gatwick
Ramada Plaza Gatwick
Ramada Plaza London Gatwick Hotel Crawley
Sandman Signature London Gatwick Hotel Crawley
Sandman Signature London Gatwick Crawley
Sandman Signature London Gatwick Hotel Hotel
Sandman Signature London Gatwick Hotel Crawley
Sandman Signature London Gatwick Hotel Hotel Crawley

Sandman Signature London Gatwick Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Stayed 1 night in Sep 2025

10/10 Excellent

Jonni

Stayed 1 night in Sep 2025

4/10 Poor

David

Traveled with partner
Disliked: Staff & service, amenities
Told I had to pay an extra £20 , we did arrive early and they had the room ready but wanted the extra money because it’s their policy to now charge, never had this happen before and have been to sandman more than 40 times won’t go back, disappointed
Stayed 1 night in Sep 2025

6/10 Okay

Mikala

Traveled with partner
Liked: Staff & service
I would like to start off by saying the staff was very friendly and I think they were fantastic at the front desk. The room however was mediocre at best with low quality beds and sheets that felt like sandpaper. The water never got hot in the shower and the air conditioner turned on (loudly) and off every 30 seconds so we ended up just turning it off and was just warm. It’s only 10 mins to the airport but still costs around £20 to get to and from the airport. For one night it was tolerable but I would not recommend this hotel if you can find an alternative.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

6/10 Okay

Michelle

Traveled with group
Disliked: Staff & service

Food is terrible

My friend and I were staying for one night and shopped all day and just wanted to chill out in our room for the night and decided to have room service. The menu looked loved - when I rang to order I was told that a £6 charge would be charged to bring it up to the fourth floor in a lift!!! So I went down and got it myself - the food tho was terrible!!! I ordered a pizza and it was tastless, chicken was plain chicken when it should have been chargrilled I think, I had two slices of pepper when it said with peppers (surely not just two) and basil but no basil present, the dough was not very nice either and all for the bargin price of £17!!!!! My friend had the chicken burger which she said was very agerage We also had to pay for parking even though we were staying there - whats that all about?? Also were told if we wanted breakfast (£13.95 each) we could book it there and then but if we did it on the day it would be (16.95 each)????? Would not recommend to eat there and wont be returning
Stayed 1 night in Sep 2025

6/10 Okay

cheryl

Traveled with group
We were given handicapped room The shower was very worn Rust and mold
Stayed 1 night in Sep 2025

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Amazing stay pool, spa and gym just make it extra. Super relaxing and nice quiet stay. Staff friendly and welcoming. Highly recommended with everything you need.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Luke

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel has nice common areas but the room was a bit tired. I sent a message on hotels.com to ask for a cot because we were arriving late with a baby. No reply. When we arrived no cot in the room. There was also a machine noise coming from the outside wall which made it hard to sleep.
Stayed 1 night in Sep 2025

10/10 Excellent

Thabo

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great stay

Attended a wedding, great service, friendly staff and comfortable rooms
Stayed 1 night in Sep 2025

8/10 Good

Tom

Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel with friendly and helpful staff. The property was clean and well maintained. Only problem was finding a way to get ti it on foot as Google maps was trying to direct us around a round about with out an obvious footpath
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Usama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel, great location

Excellent stay. Very convenient for Gatwick Airport, Brighton and local attractions in Crawley such as Go Karts, Tilgate Park and Zoo.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara, Pierrefonds

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and omfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Wai Ching

Stayed 1 night in Aug 2025

6/10 Okay

Andrea

Liked: Cleanliness, property conditions & facilities
The hotel was nice and our stay was comfortable - staff was great but the restaurant seemed understaffed in general. Our dinner took an extraordinarily long time (almost an hour with a toddler at the table and only a few tables in the restaurant). The pool was nice but they were out of towels when we visited. Beds were comfortable!
Stayed 1 night in Aug 2025

2/10 Terrible

Simon

Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Stayed 3 nights in Aug 2025

8/10 Good

Maria

Traveled with family
Liked: Staff & service, property conditions & facilities
The hotel was conveniently located and had a good interior. Breakfast was good but the dairy alternative milks were not chilled or fresh and had gone off as it curdled when added to tea. The bedroom was a good size and had the number of beds needed but didn’t seem like it had been used in a while so needed a vacuum and wipe down. I found a few hairs in the bedsheets. Staff seemed pleasant, polite and responsive; nothing was ever too much of an issue.
Stayed 2 nights in Aug 2025

10/10 Excellent

MUHAMMAD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ellie

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Delicia

Liked: Cleanliness
Stayed 1 night in Aug 2025