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Crewe Hall Hotel & Spa

4.0 star property

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Photo gallery for Crewe Hall Hotel & Spa

Interior detail
Terrace/patio
Indoor wedding
Terrace/patio
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
$130
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
Weston Road, Crewe, England, CW1 6UZ
  • Place, Wychwood Park Conference Centre
    ‪6 min drive‬
  • Place, Mornflake Stadium
    ‪6 min drive‬
  • Place, Lyceum Theatre
    ‪7 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪56 min drive‬

Room options

View all photos for Classic Double Room - Modern Wing

In-room safe, desk, laptop workspace, iron/ironing board

Classic Double Room - Modern Wing

9.2 out of 10
Wonderful
(25 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior King Room - Modern Wing

Superior King Room - Modern Wing | In-room safe, desk, laptop workspace, iron/ironing board

Superior King Room - Modern Wing

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room - Modern Wing

Classic Twin Room - Modern Wing | In-room safe, desk, laptop workspace, iron/ironing board

Classic Twin Room - Modern Wing

8.8 out of 10
Excellent
(3 reviews)
  • 225 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Feature Double Room - Old Hall

Feature Double Room - Old Hall | In-room safe, desk, laptop workspace, iron/ironing board

Feature Double Room - Old Hall

  • 182 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Four Poster Room - Old Hall

Four Poster Room - Old Hall | In-room safe, desk, laptop workspace, iron/ironing board

Four Poster Room - Old Hall

9.0 out of 10
Wonderful
(4 reviews)
  • 182 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Accessible

Classic Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Classic Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Family

Classic Family | In-room safe, desk, laptop workspace, iron/ironing board

Classic Family

  • 225 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Family Double Double

Deluxe Family Double Double | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Family Double Double

  • 225 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

Crewe Hall Hotel & Spa

4-star Crewe hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Crewe Hall Hotel & Spa offers 117 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

In addition to a full-service spa, Crewe Hall Hotel & Spa features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a hot tub, spa services, and a library. Complimentary self parking is available on site, along with a car charging station.

Crewe Hall Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Brasserie - This restaurant specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Sheridan lounge - This café specializes in British cuisine and serves lunch only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie
  • The Sheridan lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Pilates classes
  • Yoga classes

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crewe Hall
Crewe Hall QHotels
Crewe Hall QHotels Hotel
Hall Crewe
Hall QHotels
Hall QHotels Hotel
QHotels Crewe
QHotels Crewe Hall
Crewe Hall Hotel
Crewe Hall
Crewe Hall Hotel Spa
Crewe Hall Hotel & Spa Hotel
Crewe Hall Hotel & Spa Crewe
Crewe Hall Hotel & Spa Hotel Crewe

Reviews

Crewe Hall Hotel & Spa Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 508 out of 999 reviews
Rating 8 - Good. 286 out of 999 reviews
Rating 6 - Okay. 118 out of 999 reviews
Rating 4 - Poor. 51 out of 999 reviews
Rating 2 - Terrible. 36 out of 999 reviews

Reviews

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

ANGYALKA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

suzanne

Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely stay in this beautiful historic hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was an attraction in itself. So beautiful. The staff was very friendly
Stayed 1 night in Jun 2025

4/10 Poor

Dave

Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Stuart

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor staff

Lovely hotel, but all staff need some training on customer service - i constantly felt i was a hassle to them Evening meal was good, but breakfast buffet was very poor with luke warm sausages and cold bacon. Had a meeting in the hotel and returned to Brasserie for Lunch to faced with another buffet and was faced with cold chips and luke warm sausages (saved by hot gravy)
Stayed 1 night in Jun 2025

10/10 Excellent

Andy, Kettering

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.... overnight single week day stop over due to train cancellation.... Good service....rooms good all be it random numbering and quite a walk from the hotel reception.... Tried the Restaurant.... very reasonable... seemed quiet on a week night although told or was busy... Recommend the pool.. never tried the spa.... will be back if ever stuck in Crewe again... Room was serviced by a lovely girl..... Kate T.... Everything was as it should be...
Stayed 1 night in Jun 2025

4/10 Poor

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful property. Checkin/checkout experience spoiled the whole stay. Such a shame. Better staff training to directly acknowledge and admit mistakes will improve the customer experience.
Stayed 1 night in Jun 2025

10/10 Excellent

WARREN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our 3 weeks visit to the UK we visited of 25 historic homes and gardens. This was our only opportunity to actually stay in one. It was one of the highlights of our trip. Not only did we stay at a historic site but one that had modern facilities and amenities also. Couldn’t have been better. The staff was great too.
Stayed 2 nights in May 2025

10/10 Excellent

Magda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, very comfortable bed, pool facilities were nice, quiet and clean, the shower in the room fluctuated in temperature and there were limited vegan options at the resturant (would love to see simple tomato pasta on the menu) but otherwise an excellent stay
Stayed 1 night in Jun 2025

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Tushar

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The buildings, the exteriors are great and maintained very well. However when it comes to the rooms and value for money its highly overpriced. The staff is great and very helpful. Breakfast is very basic but expected a lot more when you pay so much for a stay. The hot food section was strictly ok and I have had much better breakfast in hotels much cheaper than these. Room is good and spacious but there is no AC. They provide a fan which is of no use as there its not powerful at all and the nearest plug point is far off the bed. Keeping the windows open doesn't help either. Poor mattresses, we could literally feel the springs on the surface of the mattress. No plug points near the bed sides either, which is quite common in rooms these days. The only good thing was the dinner at the Brasserie which was great but we had to pay for it separately, so I won't consider it a positive in the review. Overall the stay wasn't convenient at all. Paying almost 150£ per night with all the above things makes it waste of money.
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful venue with great amenities, taken advantage of the gym and spa area as well as the bar. Great night sleep and perfect for proximity to a wedding i attended. Did have an issue with the key cards needing to be reset , but this was minor and didnt create any issue. Breakfast buffet was really top notch too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter, Baston

Business traveler
Liked: Amenities
Fantastic old building, well maintained, clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel with a beautiful heavily carved wood interior. Found it by accident and am so glad we did. Will definitely stay there again.
Stayed 2 nights in May 2025

8/10 Good

Nicola

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was lovely. Great facilities. Large rooms. Friendly and helpfiul staff. The only downside was that the bar was overpriced. Hotels can charge more than pubs but this was double the price which I thought was too much.
Stayed 3 nights in May 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, great dinner and breakfast is well varied. Will absolutely stay again
Stayed 1 night in May 2025

2/10 Terrible

Gaynor

Stayed 1 night in May 2025

4/10 Poor

Robert

Disliked: Property conditions & facilities
Good evening My name is Rob Stanford and I stayed at your hotel the 24th of May until Monday 26th of May. You have a lovely premises, but you’re really let down by your maintenance team. My partner and I went for drinks in the bar and the amount of lightbulbs out showed a real lack of care. There was loads of lightbulbs also out in the pool area. Breakfast in the brasserie is not a great success. Eggs needs to be cooked more to order as they was hard as bullets but the real concern is the lack of control from management. No one was directing staff what to do,where to clean and what to tidy up. I know we came down for breakfast quite late on the Monday but to have an 81-year-old man doing all the cleaning and tidying up while all the rest of the staff stood around pretending to do nothing. It’s not on. People are having to queue to get clean mugs, tables littered with debris and managers wandering doing nothing but pretending to be working hard. I have been in hotel management for the last 30 years and it was a pretty disappointing scene. All I can say is if I was in charge, they would’ve been directing the staff and getting their hands dirty rather than standing round at reception desks. Rob Stanford
Stayed 2 nights in May 2025

8/10 Good

Paul

Stayed 6 nights in May 2025

10/10 Excellent

Jeanette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay for me and my friend to celebrate her 60th birthday. Had a lovely relaxing time , meal was lovely and staff were amazing . Had a lovely stay thank you
Stayed 1 night in Mar 2025