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The Royal Hotel Crewe, A BRILLIANT Collection

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Royal Hotel Crewe, A BRILLIANT Collection

Business center
Exterior
Restaurant
Bar (on property)
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
7 Nantwich Road, Crewe, England, CW2 6AG
  • Alexandra Stadium
    ‪1 min walk‬
  • Lyceum Theatre
    ‪18 min walk‬
  • Queens Park
    ‪4 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪61 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 Double Bed

  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • 100.00 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room, 2 Double Beds

  • 100 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 1 Double Bed

  • 170.00 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 85.00 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Suite, 1 Double Bed

  • 170.00 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

  • 100.00 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed (Shared)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed (Shared)

  • 75.00 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds (Family of 3)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, Multiple Beds (Family of 3)

  • 170.00 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Front of property

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Parking included
Free WiFi
Breakfast available
4.0 out of 5, Very Good, (163)
The price is $56
per night
$67 total
includes taxes & fees
Jan 25 - Jan 26
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About this property

The Royal Hotel Crewe, A BRILLIANT Collection

3-star Crewe hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room and a banquet hall.
The Royal Hotel Crewe, A BRILLIANT Collection offers 36 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include showers and complimentary toiletries. This Crewe hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. Onsite self parking is complimentary.

The Royal Hotel Crewe, A BRILLIANT Collection is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Royal Hotel Crewe, A BRILLIANT Collection has a restaurant on site.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 9.30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Concerts/live shows

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 9.3 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Royal Hotel Crewe
Royal Crewe
The Royal Hotel
The Royal Hotel Crewe
The Royal Hotel Crewe, A BRILLIANT Collection Hotel
The Royal Hotel Crewe, A BRILLIANT Collection Crewe
The Royal Hotel Crewe, A BRILLIANT Collection Hotel Crewe
The Royal Hotel Crewe A Brilliant Collection Powered by OYO

The Royal Hotel Crewe, A BRILLIANT Collection Reviews

Reviews

6.2
Rating 10 - Excellent. 11 out of 70 reviews" "
Rating 8 - Good. 23 out of 70 reviews" "
Rating 6 - Okay. 11 out of 70 reviews" "
Rating 4 - Poor. 11 out of 70 reviews" "
Rating 2 - Terrible. 14 out of 70 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Gregory

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel closed down
I arrived at this hotel only to find that it was closed down due to health and safety issues i was not notified of this which left me 200 miles from home with no place to stay.
Stayed 1 night in Nov 2022

10/10 Excellent

Jon

Stayed 1 night in Nov 2022

6/10 Okay

MR P A

Business traveler
Liked: Staff & service
Disliked: Cleanliness
A bit shabby
The main building is impressive, as was the room at first glance but cleanliness was poor and everything looked a bit shabby. If it’s just for one night, it might suffice and it was pretty cheap. Staff were friendly and efficient.
Stained caroets
Dangerous and potentially lethal electrics.
Stayed 1 night in Oct 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing.
Photos of rooms are misleading. Rooms were very run down and furniture old. Did not match the pictures when booking. Had no towels in the room when we arrived, and toilet repeatedly flooded anytime it was flushed. Very little amenities and quite dingy. Very disappointing visit, would not stay here again.
Stayed 1 night in Oct 2022

2/10 Terrible

alan

Stayed 1 night in Oct 2022

8/10 Good

Tim

Stayed 1 night in Oct 2022

4/10 Poor

Rob

Business traveler
Disliked: Property conditions & facilities, room comfort
FREEZING COLD
The room itself was tidy and clean👍 However, the shower did not work properly - the flow was weak AND the water was FREEZING!!!! I only stayed for one night - and so I simply informed the Reception when I was leaving (I made do). Reception were polite, but there was no (part) refund offered. I left disappointed. R 😔
Stayed 1 night in Oct 2022

8/10 Good

Anne

Liked: Staff & service, amenities, property conditions & facilities
Comfortable bed, quiet room, approx 3 min walk from the train station with many options for food close by. Decent sized room.
Stayed 3 nights in Oct 2022

10/10 Excellent

MISS Leanne

Liked: Cleanliness, property conditions & facilities, room comfort
A comfortable and quiet hotel
I had a really comfortable and quiet stay. It was very close to the train station and local amenities. I was pleased with it being a budget hotel but also exceeding my expectations. The staff were super friendly and made my stay great. A*
Stayed 1 night in Oct 2022

8/10 Good

Yaser

Traveled with family
Disliked: Amenities
The bathroom in general is not clean and the window is not completely closed
Stayed 5 nights in Sep 2022

8/10 Good

G

Stayed 1 night in Sep 2022

6/10 Okay

Tim

Liked: Cleanliness, room comfort
Good location - needs to attend to some minor fail
Very good access to railway station and large, comfortable room with good wifi. Let down by tea/milk not being provided on first night - given on request, complimentary biscuits only on second night. I reported the bathroom strip light/shaver socket as not working on the first night and was assured it would be fixed the next day - it wasn't. The music from the nearby Bar might be unwelcome but finished by 10pm on Wed. night - may finish later Fri/Sat.
Stayed 1 night in Sep 2022

4/10 Poor

Arvindbhai

Stayed 1 night in Sep 2022

2/10 Terrible

Kathryn

Disliked: Staff & service, amenities, property conditions & facilities
The location is very central and convenient for Crewe railway station and plenty of places to eat nearby. Nice big car park at the back with free parking but needs better lighting at night. The hotel itself is very dark and grim and dated with peeling/damp wallpaper at the top of the stairs. There is no lift but it isn’t advertised as has been pointed out previously. The room had a big burn on the carpet and the window wouldn’t shut so all the noise from the busy road below can’t be shut out. It would be a nightmare at the weekends as there is a busy pub next door and takeaways. The bedside lamp had nowhere to plug in and the bed made an ominous spring noise when I sat on it. There was excrement in the toilet and the towels were threadbare with holes in them. The TV worked, there were toiletries and tea and coffee in the room. The hot water takes 5 minutes to come through, I had a shower with someone else’s pubic hair so not very clean. The worst thing was that I had an overwhelming feeling of being unsafe that I couldn’t shake and I left after 5 hours to sleep on someone’s settee in a safe place. There needs to be investment and modernisation. The staff were nice enough but didn’t offer a refund or ask for further feedback when I left early although I said the room was not to my standard. I would not recommend staying here unless there is a significant improvement in the safety, cleanliness and standard of accommodation in general.
Stayed 1 night in Sep 2022

6/10 Okay

matthew

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Esther

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2022

2/10 Terrible

Simon

Business traveler
Liked: Cleanliness
Disliked: Amenities
Location wise this was great but that was it's only plus. Room very basic and separate bathroom was a pain. Biggest pain, though, was cold shower.
Stayed 1 night in Sep 2022

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel 30 seconds from the Railway Station. Friendly staff and small but comfy rooms. For the price, this hotel is very good.
Stayed 1 night in Sep 2022

4/10 Poor

Stephen

Stayed 1 night in Sep 2022

8/10 Good

Phillip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal hotel
Really helpful receptionist. Had a drama with the tv not working in my room and got moved to another room with en-suite. Only niggle, if I had stayed in the original room on 1st floor, over the bar, my musical appreciation would have been tested a tad due to the volume. Other than that, no dramas.
Stayed 2 nights in Sep 2022

6/10 Okay

Andrew

Stayed 2 nights in Aug 2022

8/10 Good

Judith

Liked: Cleanliness, staff & service, room comfort
All Good👍
Very good value for money, had everything we needed for a stop gap for a long journey
Stayed 1 night in Aug 2022

8/10 Good

peter

Stayed 1 night in Aug 2022

2/10 Terrible

Adnan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022