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TRU By Hilton Crossett

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRU By Hilton Crossett

Reception
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Lobby
Outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
920 Unity Road, Crossett, AR, 71635
  • Ashley County Medical Center
    3 min walk
  • Crossett Sports Complex
    18 min walk
  • Crossett City Park
    5 min drive
  • Crossett, AR (CRT-Z. M. Jack Stell Field)
    11 min drive

Room options

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

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Exterior

Hollywood Motel

Parking included
Free WiFi
Air conditioning
Room service
3.1 out of 5, (27)
The price is $60
per night
$66 total
includes taxes & fees
Jan 6 - Jan 7
Hollywood Motel

About this property

TRU By Hilton Crossett

Crossett hotel with outdoor pool
An outdoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
TRU By Hilton Crossett offers 85 accommodations with safes and hair dryers. 49-inch LCD televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, TRU By Hilton Crossett provides a spa tub and a fitness center. Wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a terrace, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

TRU By Hilton Crossett is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Crossett Hotel
TRU Hilton Hotel
TRU By Hilton Crossett Hotel
TRU By Hilton Crossett Crossett
TRU By Hilton Crossett Hotel Crossett

TRU By Hilton Crossett Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 134 out of 218 reviews" "
Rating 8 - Good. 56 out of 218 reviews" "
Rating 6 - Okay. 9 out of 218 reviews" "
Rating 4 - Poor. 9 out of 218 reviews" "
Rating 2 - Terrible. 10 out of 218 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Swaneka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and lots of space!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Mary Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean & comfortable. Staff friendly.
Stayed 2 nights in Sep 2024

8/10 Good

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
This is the best hotel in the area, but it doesn't make it a good hotel. The rooms are outdated and the bathtub creaked like it was going to fall through the floor at any moment. The staff was friendly...this time. We've stayed in the past where that was not the case. And don't ask for extra pillows, apparently that's against policy.
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Calvary

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs ac that doesn’t fluctuate so widely, but all good
Stayed 3 nights in Aug 2024

10/10 Excellent

shamol

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Doreen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is excellent. They staff is friendly and professional. All of our needs were met cheerfully. The hotel is very clean and quiet. This is definitely my go to when I visit family in Crossett.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joseph

Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was wonderful
Stayed 4 nights in Jul 2024

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Shonica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
They made accommodations for the needs of my mother.
Stayed 2 nights in Jul 2024

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very clean!
Stayed 1 night in Jul 2024

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy the Branson lifestyle.
Great times for family and meeting new people. Relaxed atmosphere around town. The experience is shared with others.
Stayed 3 nights in Jul 2024

4/10 Poor

Mr.William J

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Richard

Traveled with family
Liked: Staff & service, room comfort
Overall very nice and staff was friendly, but cleanliness in our particular room wasn’t great.
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveler

Good and bad
The girl I checked in with was not very friendly. I understand the $25 fee, but with the price this hotel charges, I think it’s rather excessive. Then when I asked her if I get it back at the end of my stay, she said, “Not if you damage anything…” I guess I thought that was kind of rude. I get the 24/7 coffee bar, but no coffee maker in the rooms does not make sense to me. And no microwave. It’s one of the very few hotels I’ve stayed in without one. Loved the pool, lobby, breakfast choices. Housekeeping was stellar—very accommodating and friendly. This is a mixed review because various aspects of the stay were extremely pleasant but others were not. I also think nightly prices are too high.
Stayed 1 night in Jun 2024

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Edward

Disliked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

pierre

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

Marlee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern looking.
Nice looking place. Could use a little routine maintenance like caulking.
Stayed 1 night in Apr 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Markos

Business traveler
Liked: Cleanliness, staff & service, amenities
Air conditioning fans outside my window andnrhe drifmdfe were a kittle noisy andnannoyjngnwhen tryig sleep. Otherwise a nice hirel with good facilities, just wish the pool was open
Stayed 4 nights in Apr 2024

10/10 Excellent

Ronnie

Stayed 1 night in Mar 2024