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Quality Inn Crossville Near Cumberland Mountain State Park

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn Crossville Near Cumberland Mountain State Park

Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Lobby sitting area
Lobby
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
4035 Highway 127 N, Crossville, TN, 38571-7430
  • Stonehaus Winery
    3 min drive
  • Woodmere Mall Shopping Center
    5 min drive
  • Deer Creek Golf Club
    7 min drive
  • Crossville, TN (CSV-Crossville Memorial)
    8 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites

Breakfast included
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (657)
The price is $101
per night
$121 total
includes taxes & fees
Jan 21 - Jan 22
Comfort Suites

About this property

Quality Inn Crossville Near Cumberland Mountain State Park

Crossville hotel with free breakfast
This hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Change of towels is available on request.
Quality Inn Crossville Near Cumberland Mountain State Park offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn Crossville Near Cumberland Mountain State Park features a fitness center and a seasonal outdoor pool. Wired and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site, along with a car charging station.

Quality Inn Crossville Near Cumberland Mountain State Park has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 03
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Crossville
Quality Inn Crossville
Quality Inn
Quality Inn Crossville Near Cumberland Mountain State Park Hotel

Quality Inn Crossville Near Cumberland Mountain State Park Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 291 out of 637 reviews" "
Rating 8 - Good. 198 out of 637 reviews" "
Rating 6 - Okay. 87 out of 637 reviews" "
Rating 4 - Poor. 37 out of 637 reviews" "
Rating 2 - Terrible. 24 out of 637 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Stayed 1 night in Oct 2024

2/10 Terrible

Jackie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete scam had a horrible room. It was a very dirty room smelled like maraijuana. Whole hall smelled like it. Roaches on the floor. Said I was getting my money back on hotels.com and never did
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly, Benson

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Hotel was clean. Area around minus the interstate was beautiful.
Stayed 2 nights in Oct 2024

8/10 Good

Michael, The Villages

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean an ok place to sleep. A little dated but priced accordingly
Stayed 1 night in Oct 2024

6/10 Okay

William

Liked: Staff & service
Very nice and amenable staff! Property needs some work, but again, excellent staff!
Stayed 4 nights in Sep 2024

4/10 Poor

Nova

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Smelled like cat Pee, bed a wayyyyy to firm
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very comfortable stay. Allows pets Great breakfast options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Bed was too hard for me but my wife slept very well.
Stayed 1 night in Sep 2024

4/10 Poor

Rebecca

Liked: Staff & service
Disliked: Property conditions & facilities
I checked in and was directed to my room in the first building. When I opened the door I could tell the room had not been cleaned. Bed was not made and dirty towels and washcloths on the bathroom floor. When I brought this to their attention they gave me another room, but in the third building. I had already parked my car, was tired from driving and walked down to the third building with my luggage in tow only to see there was no elevator and had to drag my luggage up two flights of stairs. Not very happy!
Stayed 1 night in Sep 2024

4/10 Poor

Angela

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were told up front the pool was still open and it was not. The shower didn’t work, only tub. The breakfast area was not very accessible, and wouldn’t be at all to the handicapped, because it was down a flight of stairs and way out of the way. Wasn’t a happy camper!
Stayed 1 night in Sep 2024

10/10 Excellent

Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, free breakfast was decent, the staff was very friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that we had to go to a different building for breakfast. Very noisy due to closeness to highway. Room could use a little fix up burn hole on blanket paint chopped on wall shower rod replaced need to repaint where it was moved.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service
Stay was ok. It wasn't terrible but wasn't outstanding either. Room wasn't spotless & there was a strong air freshener-type smell. The AC blew musty-smelling air when it came on, and property is ready for exterior maintenance. The room that breakfast was served in was a sauna. Front desk staff were very friendly and helpful throughout our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Ray

Stayed 2 nights in Jul 2024

6/10 Okay

Rosemary

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Noah

Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Great Visit!
My 2nd time staying at this location & it was another great visit! Rooms are always clean & staff are great!
Stayed 1 night in Sep 2024

4/10 Poor

Elizabeth

Business traveler
Disliked: Amenities, property conditions & facilities
The rooms are rundown and in need of repair.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good bed, clean room. Pleasant and attentive desk staff.
Stayed 2 nights in Aug 2024

6/10 Okay

Kelly

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities
I was happy to have a hotel that allowed dogs. However, our room wasn't ready when we got there after 4:00 pm and when we did get into the room, the carpet was wet. The room had an odd smell to it the next day - moldy or something. I understand that I was in a room reserved for pets and their owners so maybe that is to be expected. On the positive side, the beds were comfortable and the staff was friendly.
Stayed 2 nights in Aug 2024

6/10 Okay

Nicole M

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were all courteous and the breakfast was good. However, the property is old and in need of renovations. The rooms appear to all be in a different building from the front desk. My room smelled like moth balls. The shower was dated and stained. For the price point, I expected more. I feel it’s comparable to a Motel 6.
Stayed 1 night in Aug 2024

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness
Disliked: Amenities
.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was good. Housekeeping was odd. The first day, only the towels were changed which was fine since we don't spend much time in the room. The next day, housekeeping was more thorough. The bad thing is they got rid of all the open soap in the bathroom and gave us new ones which didn't make sense. They threw out my personal bar of soap in the shower so I had no soap to use for my shower. I always bring my own because I am allergic to most soaps. I didn't want to risk the hotel soap when I had a 10 hour drive ahead of me. Leaving additional soap would be fine but throwing out barely used soap didn't make sense.
Stayed 3 nights in Aug 2024