Quality Inn Crossville Near Cumberland Mountain State Park

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Crossville Near Cumberland Mountain State Park

Exterior
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
4035 Highway 127 N, Crossville, TN, 38571-7430
  • Stonehaus Winery
    3 min drive
  • Woodmere Mall Shopping Center
    5 min drive
  • Deer Creek Golf Club
    7 min drive
  • Crossville, TN (CSV-Crossville Memorial)
    8 min drive

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn Crossville Near Cumberland Mountain State Park

Crossville hotel with free breakfast
This hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Change of towels is available on request.
Quality Inn Crossville Near Cumberland Mountain State Park offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn Crossville Near Cumberland Mountain State Park features a fitness center and a seasonal outdoor pool. Wired and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site, along with a car charging station.

Quality Inn Crossville Near Cumberland Mountain State Park has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 03
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Crossville
Quality Inn Crossville
Quality Inn
Quality Inn Crossville Near Cumberland Mountain State Park Hotel

Quality Inn Crossville Near Cumberland Mountain State Park Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 287 out of 627 reviews" "
Rating 8 - Good. 196 out of 627 reviews" "
Rating 6 - Okay. 86 out of 627 reviews" "
Rating 4 - Poor. 35 out of 627 reviews" "
Rating 2 - Terrible. 23 out of 627 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was good. Housekeeping was odd. The first day, only the towels were changed which was fine since we don't spend much time in the room. The next day, housekeeping was more thorough. The bad thing is they got rid of all the open soap in the bathroom and gave us new ones which didn't make sense. They threw out my personal bar of soap in the shower so I had no soap to use for my shower. I always bring my own because I am allergic to most soaps. I didn't want to risk the hotel soap when I had a 10 hour drive ahead of me. Leaving additional soap would be fine but throwing out barely used soap didn't make sense.
Stayed 3 nights in Aug 2024

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t unload your car until you know which section of the building you’ll be staying in. Expecting to check in and proceed to a room left me reloading my luggage and disabled wife and driving half way around the building to another entrance. Warning this hotel doesn’t have an elevator which can be an inconvenience for disabled travelers.
Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad place. Clean, large room. Breakfast mediocre but not bad. Staff seemed helpful. Bed comfortable. Only complaint was no sheet for tv channels. Had to surf them all.
Stayed 1 night in Aug 2024

4/10 Poor

Houston

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallways carpets were dirty. Came to the breakfast room, the worker told me hold on it was not time to open, i reminded her it was pass time to open, did not even apologized for curt and wrong information
Stayed 1 night in Aug 2024

4/10 Poor

Warren

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First room had a continuous loud music issue and shower did not work, moved to another room next to laundry room had noise from people using it, also the bathroom door handle did not work, wife got locked into bathroom for 10 minutes until could get her out. No clear idea where the amenities were in the hotel, not well laid out.
Stayed 3 nights in Aug 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kim

Traveled with partner
Liked: Cleanliness, staff & service
Property was clean and staff were super nice. Property is a little outdated but we had a comfortable stay.
Stayed 1 night in Aug 2024

6/10 Okay

mitch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent hotel, maybe a little pricey, for the quality of beds. Upon our arrival we learned that Expedia or the hotel had overbooked rooms. The only reason we got to stay there was because someone had checked in that night but subsequently checked right back out. So of course we had to wait for the staff to clean up the room, the staff was very nice and very apologetic but it was late and was just a inconvenience for us, and we were aggravated because it was overbooked
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Cameron

Traveled with family
Liked: Property conditions & facilities
Dining room and front desk staff was great Carpet needs replaced ,very dirty
Stayed 2 nights in Jul 2024

8/10 Good

Peggy

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems.
The room was fine. Nothing fancy. Clean.
Stayed 1 night in Jul 2024

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed it for a night
Stayed 1 night in Jul 2024

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff as well as breakfast worker were friendly and helpful. Room was clean, quiet, and we felt safe there. Could use more smoking facilities/area with seating. Breakfast area location not very easy to get to.
Stayed 1 night in Jul 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

DEBORAH, Pensacola

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was right and they are pet friendly. No good area for dogs to do their business. Hallway smelled damp and room was adequate.
Stayed 1 night in Jun 2024

10/10 Excellent

Adam

Liked: Staff & service, property conditions & facilities
The staff was fantastic.
Stayed 1 night in Jul 2024

2/10 Terrible

Mary

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front end of the hotel was doable. It wasn’t great, but it was doable. Our room was in the back section of the hotel. That section was a drug infested death trap. (That is what my 10 year old daughter called it.) The smoke and illegal smell that filled the hallway was disgusting, along with the hallway carpet being black (not supposed to be black.) We quickly checked out after finding BLOOD on the sheets, pizza smashed in the carpet, and what I really hope was pizza sauce splattered on the walls and lamp. The room phone did not work, nor did the front desk pick up the phone after several calls from my cell. So, we quickly packed up our things, checked out and found a much better hotel. I have yet to receive a refund…but the front desk told me to call back the following day. I will never, ever, ever, ever go to another Quality Inn in my lifetime, nor will my daughter in her adult future.
Stayed 1 night in Jul 2024

8/10 Good

Charish, EAGLE RIVER

Stayed 1 night in Jun 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Kimberly

Traveled with family
Liked: Staff & service
My mom and I needed a place to just stop for the night during a 2 day roadtrip, and this place was right in the middle. First of all, the guy at reception was nice, swift, and got us on our way, and he's great. We were given Room 124, and when we walked in, the entire room smelled like urine. It appeqred clean, but it smelled like urine the entire time we were there. Bathroom door didn't want to close. BUT the place was quiet and we were able to get some sleep before we got back on the road.

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Brenda

Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for
Front desk check in was super. Employee there was friendly. Room smelled strongly of month balls. A humidifier in the hallway was running - perhaps to rid the hallway of animal urine smell. Glad it was just a one night stay.
Stayed 1 night in Jun 2024