4/10 Poor
Farisha
Traveled with family and small children
Aug 25, 2024
Liked: Cleanliness, staff & service
1.The room i got was not what i booked 😒 i came with 2 children and lots of food to cook and low and behold i had no kitchen! This was never fixed! As they said the entire building was booked fully! I have 2 small kids im not gonna leave to find somewhere else! This is why i booked in advance and prepared everything!
2.They advertised soundproofed rooms,this was an absolute lie. The staff came in very early and start talking loudy/laughing/singing just to say it was not a relaxing time at all.
3.The extra bed they placed to accomdate my kids was sinking in the middle! Very uncomfortable!
4.Every time you took a shower it had water all over the floors as the bathroom enclosure was not closing properly. With absolutely no mat or mop i had to take a towel to dry the floors!
Other than that the facilities were nice the staff spoke pleasantly. Just was so upset i really couldn't enjoy my stay.
Do better!
Farisha
Stayed 2 nights in Aug 2024