4/10 Poor
Shevon
Jul 25, 2024
Disliked: Staff & service
The management was unavailable for the entire stay. Reception staff was not accommodating. Staff left at 10PM.
The phones in the room dont work. The security latch on the door does not work. I found someone in my appartment and no report was taken. Management never spoke to me. They said that i could do late checkout then change their mind after I made arrangements. Ishmael was really nice. Manager Ms Small came around 7 and apparently left the same time because she was never available to speak with me. I paid extra to get internet, accepted the room near the trash but only got 5 stations no news. The reception complains that they are not suposed to leave their station but there is seldom anyone to help out. Please contact me anytime to authenticate my review.
Shevon
Stayed 4 nights in Jul 2024