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Radisson Hotel Cuernavaca

4.0 star property

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Photo gallery for Radisson Hotel Cuernavaca

Exterior
Exterior detail
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lounge
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Air conditioning
$108
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
Avenida Francisco I Madero 25, Cuernavaca, Crucero Tezoyuca, MOR, 62767
  • Place, Quinta Puerta de Agua
    ‪2 min drive‬
  • Place, Hacienda de Chiconcuac
    ‪4 min drive‬
  • Place, Cuernavaca Cathedral
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, in-room safe, soundproofing

Room, 1 King Bed

8.4 out of 10
Very good
(10 reviews)
  • 137 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, soundproofing

Room, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)
  • 137 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, soundproofing

Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Breakfast included
  • Parking included
  • Free WiFi
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About this property

Radisson Hotel Cuernavaca

4-star Crucero Tezoyuca hotel with restaurant
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Radisson Hotel Cuernavaca offers 83 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages. The spa is open daily.
Radisson Hotel Cuernavaca features a full-service spa, 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 2 meeting rooms. This Crucero Tezoyuca hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Radisson Hotel Cuernavaca has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 11 to 17 for adults and MXN 6 to 9 for children
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Restaurante La Casona

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Children's pool
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 11 to 17 for adults, and MXN 6 to 9 for children
  • Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Radisson Hotel Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Hotel Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Quinta Rubelinas Cuernavaca Crucero Tezoyuca
Radisson Hotel Cuernanvaca Crucero Tezoyuca
Radisson Cuernanvaca Crucero Tezoyuca
Radisson Quinta Rubelinas Cuernavaca
Radisson Cuernanvaca
Hotel Radisson Hotel Cuernanvaca Crucero Tezoyuca
Crucero Tezoyuca Radisson Hotel Cuernanvaca Hotel
Hotel Radisson Hotel Cuernanvaca
Radisson Hotel Quinta Rubelinas Cuernavaca

Radisson Hotel Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 201 out of 371 reviews
Rating 8 - Good. 102 out of 371 reviews
Rating 6 - Okay. 35 out of 371 reviews
Rating 4 - Poor. 14 out of 371 reviews
Rating 2 - Terrible. 19 out of 371 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Theodore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 3 nights in Feb 2025

10/10 Excellent

Debbie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful experience the property is amazing. Rooms are beautiful as well. I will recommend it to family and friend's
Stayed 2 nights in Nov 2024

8/10 Good

Willi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sonia, Spring Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, incredible customer service and working AC. This is a site for large events ( weddings, XV, etc).
Stayed 2 nights in Jun 2024

8/10 Good

Roberto

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The service was not efficient enough for the price you pay. Also the amenities were very limited.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Oscar

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The place was amazing for the price
Stayed 1 night in May 2024

2/10 Terrible

ALAN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this property and area, terribly unsafe which is the reason this Hotel has no free access from the outside and you have to ring a bell fir someone to open the gates. Its my first lifetime that there were NO TOWELS in the room and the reason given at front desk is that "usually the guests steal them...". Other unique experience is that you have to get a pass when you checkout, the pass will give you access to exit from refered gates after giving it to a guard. There are many orher Hotels close to the Highway which are a much better choice as safe.
Stayed 1 night in Mar 2024

10/10 Excellent

Jacqueline Minji

Liked: Cleanliness

10/10 Excellent

Matilde

Stayed 1 night in Mar 2024

8/10 Good

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
No elevators
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

PABLO

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful gardens, good service, acceptable food. To NOISY when they use the vacuum to blow the leaves.
Stayed 1 night in Nov 2022

8/10 Good

Elva

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special.
Stayed 1 night in Sep 2022

10/10 Excellent

mariano

Stayed 2 nights in Jul 2022

4/10 Poor

Victor Manuel

Liked: Cleanliness
Disliked: Room comfort

Overpriced / not a premium worth hotel

The hotel is really nice. Complex is very beautiful. But what comes to hotel quality, this is certainly over priced. Went for a wedding with 6 more couples. We all had a terrible night, all the pillows are terrible, in my room the curtains didn’t close correctly and we had light in our faces at 7am on a Sunday morning. There was not hot water, we paid 150 USD for mid warm water. Certainly not a very pleasant experience for a premium price.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calm and nice hotel. Great staff. Menu of restaurant could be larger but it is good
Stayed 1 night in Mar 2021

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place , bad food

Beatiful property grounds , decent restaurant. Just dont order mushrooms syncronizadas it gave my wife dood poisoning , she was sick for 3 days
Stayed 1 night in Nov 2020

10/10 Excellent

Fer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything the lakes, nature, my daughter loved the poll. Very peaceful i was reading while my daughter swimming. efjl
Stayed 4 nights in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property, great escape from daily life

This hotel was very nice, the staff was friendly and attentive. The grounds were beautiful and well kept. Once you entered the secure parking lot you felt like you were somewhere else not in a little town. The restaurant was clean and well staffed the food was well prepared and attention while we dined was excellent. We will return again!
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019