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Relais & Châteaux Château des Avenieres

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Relais & Châteaux Château des Avenieres

View from room
Front of property
Porch
Minibar, in-room safe, desk, soundproofing
Junior Suite, Mountain View (Excellence) | View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping
  • Parking included

Explore the area

Map
Lieu dit La Chenaz, Cruseilles, Haute-Savoie, 74350
  • La Chartreuse de Pomier
    8 min drive
  • Vitam Water Park
    11 min drive
  • Annecy Castle
    25 min drive
  • Annecy (NCY-Annecy - Haute-Savoie)
    20 min drive

Room options

View all photos for Suite SPA Vue Montagnes à la Maison des Ecureuils (annexe a 300 m du Chateau)

Private spa tub

Suite SPA Vue Montagnes à la Maison des Ecureuils (annexe a 300 m du Chateau)

  • 1388 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Mountain View (Excellence)

Junior Suite, Mountain View (Excellence) | View from room

Junior Suite, Mountain View (Excellence)

  • 420 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Duplex, 2 Bedrooms, 2 Bathrooms, Annex Building

Family Duplex, 2 Bedrooms, 2 Bathrooms, Annex Building | Minibar, in-room safe, desk, soundproofing

Family Duplex, 2 Bedrooms, 2 Bathrooms, Annex Building

  • 1076 sq ft
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Signature Junior Suite Mountain View in the Castle

Signature Junior Suite Mountain View in the Castle | Minibar, in-room safe, desk, soundproofing

Signature Junior Suite Mountain View in the Castle

  • 592 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Familiale Vue Montagnes à la Maison des Ecureuils (annexe a 300 m du Chateau)

Suite Familiale Vue Montagnes à la Maison des Ecureuils (annexe a 300 m du Chateau) | Balcony view

Suite Familiale Vue Montagnes à la Maison des Ecureuils (annexe a 300 m du Chateau)

  • 1067 sq ft
  • Partial lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite Luxe Vue Montagnes à la Maison des Ecureuils (annexe a 300m du Chateau)

Minibar, in-room safe, desk, soundproofing

Suite Luxe Vue Montagnes à la Maison des Ecureuils (annexe a 300m du Chateau)

  • 818 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Chambre Classique Maison des Ecureuils (annexe a 300m du Chateau) avec lits jumeaux,2 lits une place

Chambre Classique Maison des Ecureuils (annexe a 300m du Chateau) avec lits jumeaux,2 lits une place | Minibar, in-room safe, desk, soundproofing

Chambre Classique Maison des Ecureuils (annexe a 300m du Chateau) avec lits jumeaux,2 lits une place

  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, soundproofing

Classic Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Relais & Châteaux Château des Avenieres

4-star Cruseilles hotel with rooftop terrace
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a rooftop terrace, and concierge services are onsite.
Relais & Châteaux Château des Avenieres offers 20 accommodations with minibars and safes. Flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Relais & Châteaux Château des Avenieres features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Relais & Châteaux Château des Avenieres is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This brasserie specializes in French cuisine and serves dinner only.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, German, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 18 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 18 for children
  • Airport shuttle fee: EUR 120 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Chateau Avenieres
Chateau Avenieres Cruseilles
Chateau Avenieres Hotel
Chateau Avenieres Hotel Cruseilles
Relais & Châteaux Château des Avenieres Hotel
Relais & Châteaux Château des Avenieres Cruseilles
Relais & Châteaux Château des Avenieres Hotel Cruseilles

Relais & Châteaux Château des Avenieres Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 146 out of 199 reviews" "
Rating 8 - Good. 40 out of 199 reviews" "
Rating 6 - Okay. 7 out of 199 reviews" "
Rating 4 - Poor. 0 out of 199 reviews" "
Rating 2 - Terrible. 6 out of 199 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enchanting
The entire place is enchanting. We had a great stay. The breakfast buffet was incredible… made my wife cry, literally. We’ll have to come back.
Stayed 1 night in Sep 2024

10/10 Excellent

Karlinta M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful.
Stayed 1 night in Sep 2024

10/10 Excellent

michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Anuj

Liked: Cleanliness, staff & service, property conditions & facilities
Serene surroundings, well kept property, excellent service.
Stayed 4 nights in Jun 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazingly beautiful hotel, both inside and out. The staff is very friendly, but maybe only half speak English. The rooms are beautiful as well, and each one has a different theme, each room has a theme name and no room number. The rooms are nicely updated, except the wooden floors squeak.
Stayed 2 nights in May 2024

10/10 Excellent

LiLiane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
This place deserves more than five stars. If I can give it 100 I would. I only wish that I found this place sooner, I would’ve booked an additional two nights instead of staying in Geneva. Our hotel in Geneva was the same price, and piled in comparison to the IMPECCABLE service and quality we’ve experienced here. We love the Sonade Suite! The balcony parlour was an added surprise! it was foggy during our stay, but it would’ve been a fantastic breakfast at the Sun been out. So we decided to take breakfast downstairs. Make sure to book a dinner reservation here we had a four course meal, and it was divine! There is also a boutique, fitness center, and a steam room. The staff at this Château, was incredible. Every single guest we’ve encountered at this hotel was super happy to be here. It’s literally an enchanted place!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful country setting
Stayed 1 night in Oct 2023

10/10 Excellent

Kimberley Jo

Liked: Property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Oliver

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stumbled on this hidden gem en route to Geneva. We booked a suite for a family which was away from the main hotel we used the car a walk to the main hotel with small children would be possible but tricky. The staff were superb, the food in the restaurant exquisite, the food for the children sublime. Yes it’s expensive but it was worth it. The only thing the hotel lacks is a pool. We would definitely head back there.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, beautiful room and surroundings and could not have been more pleased with my visit.
Stayed 2 nights in Aug 2023

10/10 Excellent

Marwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This chateaux, hotel was a fairytale! Looked like a castle, interior was classic, 16 century feel. If you are a mountain bike fan, the hotel provides electric bikes for use and the biking trail around the hotel are breathtaking! Breakfast was really good. Everything was sooo good.
Stayed 2 nights in Aug 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À night in the squirrel house
The disappointment was that we expected to stay in the chateau not the modern annexe cutely named the squirrels house. I suspect we didn’t pay enough attention when we booked and actually it was fantastic - a suite with a splendid view towards the lake , clean, modern very comfortable! Dinner was very good - the menu was a little minted but the food was excellent quality and the service good. Breakfast was excellent with the nice addition of a plate of gooey French toast - I’ve stayed in hundreds of French hugely and this is not the norm- it was lovely comfort food!
Stayed 1 night in Aug 2023

2/10 Terrible

Caroline

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Marina

Terrible customer service
Stayed 1 night in Mar 2023

2/10 Terrible

Marina

Terrible customer service
Stayed 1 night in Mar 2023

6/10 Okay

Oleksandr, Newtown Square

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not sure if this is Expedia’s fault in presenting the options or the property’s fault for submitting the information, but you must be aware there are TWO buildings at this property, and one of them is nor a chateau, but rather a modern building approximately 500 yards away from the main building. And modern looking rooms are located in that building, not in the main chateau, which we discovered only after arriving. The modern building’s rooms are nice and, well, modern, and clean, although we had our share of issues. Some were minor - like their fancy Sonos audio system that requires app installation on a smartphone was playing music only in a bathroom. Some were annoying: apparently one of the rooms has a fireplace and when guests in that room started the fireplace, our room was filled with smoke smell. Probably related to that but around midnight a fire alarm has started blasting its siren causing a bit of a panic - we called the reception and they told us, laughing, that it’s ok and the alarm will go away in a few minutes. But other than that it was a nice experience, and the location is definitely worth checking out.
Stayed 1 night in Feb 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Jens viggo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value close to Geneva
Like so many other hotels post Covid it seems they had difficult time in getting qualified staff. Therefore service varies from very good to just adequate. However the hotel does offer very good value for a Luxery hotel so relatively close to Geneva
Stayed 1 night in Jun 2022

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views, spotlessly clean, beautiful chateau. Delux rooms smaller than expected but very comfortable. Food delicious, would definitely stay again.
Stayed 1 night in Sep 2021

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Daniel

Business traveler
Liked: Staff & service
Interesting place, old Château with history and a great view. Food was very good and reasonably priced. Fantastic view across the countryside. Be warned though it’s miles from anywhere. Without a car you would be stuck.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The website advertises rooms in the chateau. At check-in, after having paid, management informed us we would be staying in an annex of the chateau. This uninteresting 21st century construction provided shelter, but was remote from important facilities, such as the restaurant, which was located in the chateau. Thus, we had to drive to eat a meal in the restaurant of our own hotel.
Stayed 2 nights in Jun 2019

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely setting and beautiful hotel. Service was nice and very friendly. I have heard the people of France aren't very nice. But, I found the village very charming and the people very nice.
Stayed 2 nights in Jun 2019