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Hotel La Villa Real

3.5 star property

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Photo gallery for Hotel La Villa Real

Outdoor pool
Property amenity
Outdoor banquet area
Outdoor banquet area
Outdoor wedding area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
Calle Benito Juarez, 175, Col. Gabriel Tepepa, Cuautla, MOR, 62740
  • Los Limones Thermal Waters
    ‪17 min walk‬
  • Church of Santiago Apostol
    ‪19 min walk‬
  • El Almeal Thermal Waters
    ‪19 min walk‬
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    ‪60 min drive‬

Room options

View all photos for Suite Master

Suite Master | Minibar, in-room safe, blackout drapes, free cribs/infant beds

Suite Master

  • 431 sq ft
  • Sleeps 6
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Suite Junior

Suite Junior | Minibar, in-room safe, blackout drapes, free cribs/infant beds

Suite Junior

  • 323 sq ft
  • Sleeps 6
  • 1 Double Bed OR 1 Twin Bed

View all photos for Suite Estandar

Suite Estandar | Minibar, in-room safe, blackout drapes, free cribs/infant beds

Suite Estandar

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Suite Superior

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Suite Superior

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Double Suite

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Double Suite

  • Sleeps 5
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

View all photos for Suite Standard

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Suite Standard

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 1 Full Bed(s)

Similar properties

Front of property

HOTEL DE CUAUTLA

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.1 out of 5, Very Good, (74)
The price is $53
per night
$64 total
includes taxes & fees
Feb 28 - Mar 1
HOTEL DE CUAUTLA

About this property

Hotel La Villa Real

3.5-star hotel in Gabriel Tepepa
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel La Villa Real offers 9 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations are furnished with double sofa beds. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Cuautla hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Hotel La Villa Real provides an outdoor tennis court and a waterslide. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a meeting room and coworking spaces. Event facilities measuring 646 square feet (60 square meters) include conference space. This Colonial hotel also offers a fitness center, a terrace, and a vending machine. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. Onsite self parking is complimentary.

Hotel La Villa Real is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:30 AM and 11:30 AM.
Restaurante La Palapa - This poolside coffee shop specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Terraza Las Ceibas - Overlooking the garden, this restaurant specializes in international cuisine and serves brunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:30 AM to 11:30 AM for a fee: MXN 250 to 300 for adults and MXN 150 to 200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante La Palapa
  • Terraza Las Ceibas

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 646 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 250 to 300 for adults, and MXN 150 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hacienda Villa Real
Hacienda Villa Real Cuautla
Hotel Hacienda Villa Real
Hotel Hacienda Villa Real Cuautla
Hotel Hacienda La Villa Real Cuautla, Mexico - Morelos
Hotel Boutique Hacienda Villa Real Cuautla
Hotel Boutique Hacienda Villa Real
Boutique Hacienda Villa Real Cuautla
Boutique Hacienda Villa Real
Hotel Boutique Hacienda La Villa Real Cuautla, Mexico - Morelos
Hotel La Villa Real Hotel
Hotel La Villa Real Cuautla
Hotel La Villa Real Hotel Cuautla
Hotel Boutique Hacienda La Villa Real

Hotel La Villa Real Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 40 out of 80 reviews
Rating 8 - Good. 23 out of 80 reviews
Rating 6 - Okay. 9 out of 80 reviews
Rating 4 - Poor. 4 out of 80 reviews
Rating 2 - Terrible. 4 out of 80 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

GERARDO

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad es como una hacienda, los baños son modernos , el personal muy amable.
Stayed 2 nights in May 2023

10/10 Excellent

Mark, Smithville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente. Muy amable. Recomiendo!
Stayed 1 night in Apr 2022

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small comfy Hotel to relax, with awesome customer service.
Stayed 5 nights in Dec 2021

10/10 Excellent

babak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great and safe place to stay in this town. There is nothing like it around.
Stayed 1 night in Nov 2021

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Clean and friendly staff.
Stayed 2 nights in Dec 2019

10/10 Excellent

paolo, college park md

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice staff!..good breakfast and overall good hotel
Stayed 1 night in Feb 2018

10/10 Excellent

paolo, washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and comfortable hotel
Very well maintened hotel, great staff, great breakfast..highly recommended
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good but could be better
Everything was ok but the cleaning of the toilet could be better, was not nice taking shower there. The breakfast was quite nice!!

6/10 Okay

Norman, Dallas, TX

Liked: Cleanliness, staff & service
Gorgeous Garden with a Hotel
Gorgeous grounds and very nice service with an excellent breakfast. Room is spacious and a very comfortable sofa. Hotel just doesn't live up to the grounds as the room is comfortable though perhaps a tad dated. Bathroom leaves a little to be desired and little things like giving the code for internet on arriving (we arrived so late we didn't bother to ask afterwards) and having nicer soap and shampoo for shower would make stay better.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service but a little bit pricey
Excellent service, clean hotel and nice gardens. Standard suite is really small for the price and it is next to a way/hall so try to avoid it. This hotel works if you are going to stay most of the time there and use the amenities otherwise is just a little bit expensive.

4/10 Poor

Denise

Traveled with family
Disliked: Staff & service, amenities
Las cortinas que tienen son pésimas y entraba todo el sol antes de las 7 am, imposible poder volver a dormir. La cama muy dura, la coladera de la regadera estaba tapada y al hacer el check out querían hacerme un cargo del restaurante del día sábado. La realidad es que yo estaba en un evento en ese horario y la persona encargada fue grosera.
Stayed 1 night in Sep 2024

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Totalmente hermoso, una estancia fenomenal tranquilidad y hermosa vista al jardín, una estancia de lujo
Stayed 1 night in May 2024

8/10 Good

SERGIO

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación regular con cama en mal estado y falta seguridad para mayores en la regadera. Los espacios de jardín bien cuidados y amplios.
Stayed 1 night in Nov 2023

6/10 Okay

César

Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

MONICA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Humberto

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Antonio

Traveled with partner
Liked: Staff & service
Dista mucho para que se considere HOTEL BOUTIQUE. Falta de mantenimiento en general en el hotel. Falta un espacio de restaurante. Requieren mejorar el servicio de recepción y restaurante. Alimentos...apenas buenos. Y varias oportunidades de mejora!!
Stayed 1 night in May 2023

8/10 Good

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Reservamos un tipo de habitación pero al llegar nos informaron que no estaba disponible, la situación nos generó molestia ya que habíamos pagado por algo. Aunque no nos pudieron reubicar porque el hotel estaba lleno, la atención y el interés por resolver la situación, fue bastante bueno y se agradece. nos hicieron una bonificación y realmente fue grata esa atención. Nos hospedamos ahí ya que asistimos a un evento, así que no estuvimos realmente mucho tiempo en el hotel, sin embargo fue una agradable estancia. La habitación amplia, cómoda, iluminada y limpia. El baño también de buen tamaño y cómodo. El personal del hotel y restaurante muy atento.

8/10 Good

Erika

Stayed 1 night in Mar 2023

8/10 Good

Fabiola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación limpia, los jardines y la alberca muy cuidados, muy buena atención del personal, es un lugar tranquilo; mis hijos se la pasaron increíble en las canchas de básquet y en la alberca.
Stayed 1 night in Nov 2022

10/10 Excellent

María Alejandra

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia, siempre recibimos la mejor atención y un excelente servicio. La propiedad es muy linda y acomedida, los alimentos de muy buena calidad.
Stayed 1 night in Nov 2022

10/10 Excellent

Eduardo

Stayed 1 night in Jun 2022

10/10 Excellent

Elia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Muy amables tanto en la entrada, la recepción y el personal, los alrededores no tan buenos aunque nos resulto conveniente por estar cerca del evento al que íbamos
Stayed 1 night in May 2022

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato personal, limpieza, cuidado y detalles del personal.
Stayed 1 night in Apr 2022

10/10 Excellent

Salvador fernando tovar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho las instalaciones, los jardines, la atención del personal, las amenidades, el cuarto es algo pequeño pero funcional para lo que se requiere. Mis hijos se la pasaron muy bien. Solo deberían limpiar los juegos
Stayed 1 night in Mar 2022