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Alejandrina Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alejandrina Hotel

Lobby lounge
Balcony
Balcony
Basic Double or Twin Room, Private Bathroom | Individually decorated, individually furnished, desk, iron/ironing board
Interior

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking included
  • Breakfast included
  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Mariano Cueva 7-45 y Presidente Cordova, Cuenca, Azuay
  • San Blas Park
    4 min walk
  • Calderon Park
    5 min walk
  • Plaza Rotary Market
    5 min walk
  • Cuenca (CUE-Mariscal Lamar)
    5 min drive

Room options

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Double Room, Balcony

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite | Individually decorated, individually furnished, desk, iron/ironing board

Family Quadruple Room, Ensuite

  • 237 sq ft
  • City view
  • Sleeps 4
  • 3 Double Beds

View all photos for Comfort Single Room, Private Bathroom

Individually decorated, individually furnished, desk, iron/ironing board

Comfort Single Room, Private Bathroom

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double or Twin Room, Private Bathroom

Basic Double or Twin Room, Private Bathroom | Individually decorated, individually furnished, desk, iron/ironing board

Basic Double or Twin Room, Private Bathroom

  • 183 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room, Ensuite

Family Triple Room, Ensuite | Individually decorated, individually furnished, desk, iron/ironing board

Family Triple Room, Ensuite

  • 215 sq ft
  • Sleeps 3
  • 2 Double Beds

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includes taxes & fees
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About this property

Alejandrina Hotel

3.5-star hotel in Cuenca Historic Center
This hotel features 2 coffee shops/cafes, a 24-hour business center, and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Alejandrina Hotel offers 13 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. 23-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests pick up coffee at one of the hotel's 2 coffee shops/cafes. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site at this 3.5-star property. This business-friendly hotel also offers tour/ticket assistance, a garden, and concierge services. Complimentary uncovered self parking is available on site.
Guests are offered a complimentary continental breakfast.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • 2 coffee shops/cafes

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The host will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Alejandrina Hotel Cuenca
Alejandrina Hotel
Alejandrina Cuenca
Alejandrina Hotel Hotel
Alejandrina Hotel Cuenca
Alejandrina Hotel Hotel Cuenca

Alejandrina Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Pablo

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be careful of surprises
Stayed 2 nights in Aug 2024

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meticulous clean, polite and friendly, most importantly safe
Stayed 2 nights in Mar 2023

4/10 Poor

James

Traveled with partner
Disliked: Cleanliness
We were surprised, that to get the rate provided, we had to pay cash up front. Not a nice surprise We were able to handle the situation but paying cash up front without a receipt was unconfortable given Ecuador's reputation for corruption.
Stayed 2 nights in Jan 2023

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Stayed 1 night in Dec 2022

6/10 Okay

Stanislav

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and clean, and the staff is friendly and helpful. Couple of small, easily fixable annoyances can make it a really great place. There was an smoke alarm with a low battery beeping constantly, and the pillows were extremely thick. Couple bucks could fix that and make your stay much more enjoyable, but we could not get a good rest. The street is noisy, but so is every street in historical Cuenca.
Stayed 2 nights in Jun 2022

2/10 Terrible

DAVID

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Big problem with no lift and small rooms Also served instant coffee
Stayed 2 nights in Jan 2020

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
charm and location with a few missing extras
Really beautiful hotel was nice rooms, however the mattresses are not that comfortable. Also it is advertised as having air-conditioning but there is no air-conditioning in the rooms. So the only way to have the room be cool enough for us is to have the windows open which can be noisy at times. The breakfast is adequate but not super tasty. And it is the same menu every day with no specific choices- your fruit, rolls and eggs are just served to you when you come downstairs- it ends at 930 am which is too early for us. All that said the hotel has charm, a great location and good service from the staff.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's an amazing hotel. The decoration, cleanliness and the breakfast are incredible.
Stayed 2 nights in Dec 2018

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like that the price shown was not the same at the property if you pay with credit card
Stayed 1 night in Jan 2024

10/10 Excellent

Ranier

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastante elegante
Stayed 2 nights in Mar 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel
La estadía fue genial, un hotel muy lindo y bueno y el servicio fue excelente.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad de Miss Belen ; muy profesional en su actuar y pasión en lo que ella estudió éxitos
Stayed 3 nights in Jan 2021

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno, pero puede mejorar
En términos generales una estupenda visita, la atención estuvo bien llevada, detallitos como el de los controles de la TV o cantidad de botellas de agua en cada habitación deben ser mejorados.
Stayed 3 nights in May 2018