*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.
This luxury hotel also offers spa services, tour/ticket assistance, and coffee/tea in a common area.
Casa Firenza has designated areas for smoking.
- Coffee/tea in common areas
- Elevator
- Number of bars/lounges - 2
- 24-hour front desk
- Tours/ticket assistance
- Dry cleaning/laundry service
- Free WiFi
- Free wired internet
- Computer station
- Number of coffee shops/cafes - 1
- Distance from property (ft) 1640
- Spa services on site
- Free reception
- Luggage storage
- Distance from property (meters) 500
- Free parking nearby
- Number of restaurants - 2
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Laundry facilities
- Total number of rooms - 7
- Carport
- Off-street parking
Family Friendly Amenities
- Free WiFi
- Snack bar/deli
- Laundry facilities
Room Amenities
Casa Firenza offers 7 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Smart televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include showers with rainfall showerheads, and slippers. This Cuenca hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, computer monitors, and printers. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Espresso maker
- Desk
- Pay movies
- Iron/ironing board (on request)
- Free bottled water
- Premium TV channels
- Wireless internet access
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Shower only
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Individually decorated
- TV size: 75
- Rainfall showerhead
- Heating
- Electric kettle
- Towels provided
- Smart TV
- Netflix
- Number of beds 1
- Cleaning supplies
- Chef
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Streaming services
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- Restaurant dining guide
- Heated floors
- Wardrobe or closet
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Computer monitor
- Printer
- WiFi speed 25+ Mbps
Parking
Free parking nearby
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
A complimentary manager's reception is offered each day.
Casa Firenza has 2 restaurants on site.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.
- Hot stone massage
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Handrails in hallways
- Handrails in stairways
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible registration desk
- Wheelchair-accessible meeting spaces/business center
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
We have included all charges provided to us by the property.
Optional extras
- Rollaway bed fee: USD 56.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 11:30 PM
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device.
Noise-free rooms not guaranteed
Staffed front desk
Service animals not allowed
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for USD 56.0 per day.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Guests can access their rooms with a mobile device.
Hotel Names
- Casa Firenza Hotel
- Casa Firenza Cuenca
- Casa Firenza Hotel Cuenca
Hotel Reviews
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