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Casa Ordoñez

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa Ordoñez

Interior
Exterior
Interior
Senior Suite | Room amenity
Fireplace

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Mariscal Lamar 859, Cuenca, Azuay
  • Calderon Park
    3 min walk
  • Hot Dog del Tropical
    2 min walk
  • 14n - Antonio Borrero Station
    1 min walk
  • Cuenca (CUE-Mariscal Lamar)
    12 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, Select Comfort beds, rollaway beds, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, Select Comfort beds, rollaway beds, free WiFi

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite

Senior Suite | Premium bedding, Select Comfort beds, rollaway beds, free WiFi

Senior Suite

  • Sleeps 3
  • 2 Double Beds

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About this property

Casa Ordoñez

Hotel in Downtown Cuenca
A bar/lounge, self parking, and a meeting room are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, concierge services, tour/ticket assistance, and a ballroom are onsite.
Casa Ordoñez offers 10 accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary bottled water. Accommodations offer separate dining areas. Select Comfort beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Cuenca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

The recreational activities listed below are available either on site or nearby; fees may apply.
A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Cuenca hotel also offers tour/ticket assistance, concierge services, and room service (during limited hours). Parking is available onsite for a surcharge.

Casa Ordoñez is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Family friendly

  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Fireplace
  • Free local calls
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 9 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 45.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10 per day
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Casa Ordoñez
Casa Ordoñez Cuenca
Casa Ordoñez Hotel
Casa Ordonez Hotel Cuenca
Casa Ordoñez Hotel Cuenca
Casa Ordoñez Hotel
Casa Ordoñez Cuenca
Casa Ordoñez Hotel Cuenca

Casa Ordoñez Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 84 out of 99 reviews" "
Rating 8 - Good. 13 out of 99 reviews" "
Rating 6 - Okay. 2 out of 99 reviews" "
Rating 4 - Poor. 0 out of 99 reviews" "
Rating 2 - Terrible. 0 out of 99 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Corinne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Casa Ordonez!
We spent two nights in Cuenca to visit one of our workers and while there stayed in the Casa Ordonez. We stayed there because the reviews were so good. We were impressed by the friendliness of the owner and his staff. They were quick to meet all our needs, put us in a better room the second night, arranged tours for us and we just appreciated them so much. Breakfast was very good and different every day!
Stayed 3 nights in Mar 2020

10/10 Excellent

kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand hotel in the heart of old town
This is a wonderful hotel with great service in the heart of old town but off the main street, thus avoiding the street noise. The owner, Alberto, is a wonderful man who had lived in the USA and returned to this family property to turn it into a hotel. The rooms are historic just as the building but very comfortable. The location is quite walkable to many of the historic sites, museums, and restaurants. I highly recommend this hotel and would definitely stay here again.
Stayed 3 nights in Feb 2020

10/10 Excellent

Tjoe, Battle Ground

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic area with easy access to restaurants and the old city square
Stayed 1 night in Dec 2019

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Casa Ordoñez was wonderful. The staff was very nice, especially the owner. He gave lots of useful information about what to do in Cuenca. The breakfasts were delicious. I definitely recommend Casa Ordoñez.
Stayed 7 nights in Jul 2019

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in all areas
100% recommend staying here! We were greeted by the warm and friendly Alberto, who explained that this hotel was a family home at one point- very beautiful and well maintained with pride. It has so much character. During our 5 day stay, Alberto and all staff members were ultra helpful and charming. Alberto helped us arrange transportation to Vilcabamba and recommended things to do in Cuenca. I never expect people in other countries to speak English to us, but Alberto has perfect English, which is a nice bonus! Location is perfect- about a 5 minute walk to Parque Calderon and the bustling city center. There are lots of shops and restaurants nearby so you can take your pick with any type of cuisine. Our room had a private bathroom and was spacious. Breakfast each morning was prepared fresh with varying items from day to day. One morning is French toast and fruit, the next is avocado toast and eggs. We were always pleasantly surprised!! I cannot complain about one thing. If you are still debating which hotel for your Cuenca stay, you should choose this one.
Stayed 3 nights in Jun 2019

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice ..!!
Charming hotel near all best places to see. Entire staff is friendly and knowledgeable. Speak both Spanish and English.
Stayed 2 nights in Jun 2019

10/10 Excellent

J Asha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner and staff made me feel like family; very helpful.
Stayed 7 nights in Mar 2019

8/10 Good

Orly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice and friendly hotel. Excellent location. Nice breakfast. Big and spacious room, just the shower was a little bit crowded.
Stayed 4 nights in Jan 2019

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like home
We were greeted by the owner Alberto right away and him and Edwin at desk were amazing. They were helpful with questions about activities, locations, and taxis. We would definitely go back.
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historical, lots of character, perfect location
Beautiful historical home, like staying in a small museum, helpful staff, amazing location two blocks from main plaza, interesting and friendly owner, discounts to the thermal spa offered.
Stayed 2 nights in Oct 2018

8/10 Good

Elizabeth, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My brother and I very much enjoyed our stay at Casa Ordonez. It is centrally located in the historical district amidst all the sights. Our room was large, clean and spacious. The staff was attentive, courteous, and the breakfasts were very good. The only minor drawback is that that our room named, Isabel, had an interior view rather than a street view so it may feel a bit claustrophobic to some guests. Still, I highly recommend Casa Ordonez for visitors to the city of Cuenca!!
Stayed 4 nights in Jul 2018

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, extremely friendly.
Lovely historic home converted into a comfortable hotel. Extremely friendly and helpful staff who provided very useful information about the area and arranged drivers for touring.
Stayed 5 nights in Jun 2018

10/10 Excellent

Brian, Seattle, WA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of those few memorable hotel stays
This place has a unique charm that made us feel at home and also taken back in time. The care that the Ordonez family has taken to maintain a past-era Ecuadorian house built with an old Spanish design is tremendous. The house has been restored in a classic vintage. The 1890s house still has some original era doors and other features. For those features that are gone, the Ordonez family has done a remarkable job of getting replicas from the same era. The furniture, too, brings one back in time. Few hotels have a unique and extraordinary character that inspires a guest who walks in. This hotel is one of the few I’ve experienced. In addition, Alberto and the rest of the staff were extremely welcoming, making us feel at ease. They helped us in advising on tours, transportation, festivals, etc. They have great advice that helped us arrange affordable visits in Cuenca and the area. One of the other great aspects of this hotel is the location, right in the historical center of Cuenca, and only two blocks from the main square with the historical cathedrals. The location is ideal. Finally, the value of the hotel is outstanding. In other countries, this hotel would be very expensive. Yet this hotel, which has a “hostal” sign in front, is priced like a hostel yet has the ambiance and feeling of a high-end luxury boutique hotel. We extended our stay in Casa Ordonez and Cuenca because we so enjoyed the stay in both the lovely city and the lovely hotel.
Stayed 4 nights in Jun 2018

10/10 Excellent

Jessie, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place
Staff and owner are incredibly helpful and nice. The hotel and room are clean and have a ton of character. The location is perfect for walking around Cuenca. Loved it and would highly recommend.
Stayed 2 nights in May 2018

10/10 Excellent

Janice, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was just perfect! The character and history of the building was amazing. The staff were great and very helpful. I would highly recommend this hotel to anyone visiting Cuenca. This is a true gem. Janice
Stayed 2 nights in May 2018

10/10 Excellent

nelson, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located
It’s historic and though it could use an upgrade or two, it would take away from the history and so I would recommend it leave everything the way it is. It’s a nice experience and would recommend it without reservation
Stayed 4 nights in Mar 2018

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable value! Felt like family!
The hotel was beautiful, the staff outstanding, the area was amazing and the overall value was unbelievable. Need I say more? If so, then read my review on trip advisor!

10/10 Excellent

Alfredo;Sherri, Grand Canyon,Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Clean rooms,hot water, helpful staff, great location
Stayed 2 nights in Feb 2018

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
¡Llegamos a casa!
Great place to stay. Colonial feel I a mansion-like estate. Great breakfast and wonderfully caring staff! Family owned and operated! It felt like coming home!
Stayed 4 nights in Feb 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favourite hotel in Ecuador
A beautiful old hotel that has been updated with modern conveniences. Very close to the main square, the new Cathedral, etc. The interior courtyard is a lovely place to have breakfast, and their is a couple comfortable lounge upstairs. The staff are very helpful, and the breakfasts delicious. We have already recommended this hotel to friends who will stay here.
Stayed 2 nights in Feb 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Join the family in Cuenca
Alberto and his team were superlative hosts and made us feel like part of his extended family.
Stayed 4 nights in Jan 2018

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Bradley, Raleigh, NC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay - highly recommend!
This beautiful hotel is family owned and operated. Perfectly located, tastefully renovated and furnished with antiques. The staff is excellent and they always helped me to feel welcome. The beds are comfortable, there is plenty of hot water, the wi-fi is fast and reliable,and the whole place is impeccably clean. The breakfasts are not to be missed! I highly recommend this hotel.
Stayed 4 nights in Jun 2017