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Santa Lucia House - Forum

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santa Lucia House - Forum

Reception
Reception
Exterior
Twin Room | In-room safe, free WiFi, bed sheets
Business center

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150
  • Plaza Rotary Market
    2 min walk
  • Calderon Park
    5 min walk
  • Civic Plaza
    6 min walk
  • Cuenca (CUE-Mariscal Lamar)
    12 min drive

Room options

View all photos for Studio Suite

Studio Suite | In-room safe, free WiFi, bed sheets

Studio Suite

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | In-room safe, free WiFi, bed sheets

Twin Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, free WiFi, bed sheets

Economy Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Santa Lucia House - Forum

4-star hotel in Downtown Cuenca
Along with a bar/lounge, this smoke-free hotel has a meeting room and a 24-hour front desk. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff are onsite.
Santa Lucia House - Forum offers 12 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. This Cuenca hotel provides complimentary wireless Internet access. Refrigerators and hair dryers can be requested. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Cuenca hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Santa Lucia House - Forum is a smoke-free property.

A complimentary English breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator on request

More

  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 24 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

FORUM Hotel Cuenca
FORUM Cuenca
FORUM Hotel
Santa Lucia House Forum Cuenca
Santa Lucia House - Forum Hotel
Santa Lucia House - Forum Cuenca
Santa Lucia House - Forum Hotel Cuenca

Santa Lucia House - Forum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 261 out of 360 reviews" "
Rating 8 - Good. 67 out of 360 reviews" "
Rating 6 - Okay. 18 out of 360 reviews" "
Rating 4 - Poor. 8 out of 360 reviews" "
Rating 2 - Terrible. 6 out of 360 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staying in this beautiful small property. All the staff members were very helpful and respectful. The room very clean and the bed was comfortable. Very walkable to historic sites. I love this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful colonial house conveniently located near main touristic points in city center. Staff was super friendly and helpful, room was super clean and comfortable, overall a great place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Francisco, Edison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet…
Stayed 2 nights in Jul 2024

10/10 Excellent

Karol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, we thought it was the main Santa Lucia hotel, yet were pleasantly surprised with this beautiful house and friendly service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tonya A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We had a very nice stay. The staff are friendly and helpful. The hotel was clean and comfortable.
Stayed 3 nights in Jul 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
The room i had was quite damp and musty smelling. The staff were all lovely and the place was clean though.
Stayed 7 nights in Apr 2024

10/10 Excellent

VIBEKA

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, excellent breakfast. Rooms are not that big but big enough. Breakfast was amazing. Parking is a little complicated but in Cuenca it always is.
Stayed 1 night in May 2024

10/10 Excellent

WEN MING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位于老城中心，步行距离可到达各个景点。旅馆中庭漂亮，西班牙建筑风格。
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Sam

Stayed 3 nights in May 2024

10/10 Excellent

Ever

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in May 2024

4/10 Poor

Maiya

Traveled with group
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuenca stay
A wonderful boutique hotel in the heart of Cuenca. The staff here is very friendly and helpful. The rooms are comfortable and bathrooms new and clean. Within walking distance of most attractions in Cuenca, restaurants, shopping and the Parque Caldron. Free parking is a great added benefit. We will return on our next visit.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very cozy, well maintained, friendly staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Santa Lucia House - Forum
I had a fantastic stay as this beautiful hotel! The staff were friendly and super helpful with directions and insider knowledge of the city. The hotel was just beautiful and very clean & the breakfast very delicious. It’s location is walking distance from the city center and all major sights. I look forward to my next visit and thanks to everyone in the hotel for their hospitality!
Stayed 4 nights in Mar 2024

10/10 Excellent

BYRON

Stayed 1 night in Feb 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2023

10/10 Excellent

Keith

Stayed 2 nights in Jan 2024

10/10 Excellent

Nicole, Quito

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding from our morning breakfast waiter to the front desk personnel. The decor of the building has a great feel. We were able to arrange for laundry services during our stay.
Stayed 2 nights in Dec 2023

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice hotel, friendly staff and clean. Inexpensive and very much worth the money. The rooms have windows only to inside or a courtyard.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Super helpful and responsive when we sent a message. allowed us a late check out time
Stayed 2 nights in Dec 2023

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel in a good location
Stayed 1 night in Nov 2023