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Santa Lucia House - Forum

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Reception
Terrace/patio
Terrace/patio
Terrace/patio
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar
  • Housekeeping
The current price is $67
Jun 7 - Jun 8

Explore the area

View in a map
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150
  • Place, Plaza Rotary Market
    ‪2 min walk‬
  • Place, Calderon Park
    ‪3 min walk‬
  • Place, New Cathedral of Cuenca
    ‪5 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪9 min drive‬

Room options

View all photos for Studio Suite

Studio Suite | In-room safe, free WiFi, bed sheets

Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | In-room safe, free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Economy Double Room

Economy Double Room | In-room safe, free WiFi, bed sheets

Economy Double Room

7.0 out of 10
Good
(4 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About this property

Santa Lucia House - Forum

4-star hotel in Downtown Cuenca
Along with a bar/lounge, this smoke-free hotel has a meeting room and a 24-hour front desk. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Santa Lucia House - Forum offers 12 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. This Cuenca hotel provides complimentary wireless Internet access. Refrigerators and hair dryers can be requested. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Cuenca hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Santa Lucia House - Forum is a smoke-free property.

A complimentary English breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator on request

More

  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 24 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

FORUM Hotel Cuenca
FORUM Cuenca
FORUM Hotel
Santa Lucia House Forum Cuenca
Santa Lucia House - Forum Hotel
Santa Lucia House - Forum Cuenca
Santa Lucia House - Forum Hotel Cuenca

Santa Lucia House - Forum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 381 out of 506 reviews
Rating 8 - Good. 84 out of 506 reviews
Rating 6 - Okay. 22 out of 506 reviews
Rating 4 - Poor. 9 out of 506 reviews
Rating 2 - Terrible. 10 out of 506 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

ercilia

Stayed 4 nights in Jan 2026

6/10 Okay

Henry

Business traveler, Traveled with partner
Disliked: Amenities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

Stuart, Kent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideally located for the centre of Cuenca, good breakfast, comfy bed and a good shower en suite.
Stayed 2 nights in Jan 2026

8/10 Good

Luis

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room and common areas were super clean and well maintained. The staff was super friendly, attentive and helpful with our needs. Fresh made to order eggs and fresh baked bread at breakfast was a plus.
Stayed 4 nights in Jan 2026

10/10 Excellent

Rebeca

Liked: Cleanliness, amenities, property conditions & facilities
It was awesome!!! Definitely I will stayed there again. 10/10
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
This place was great! Helpful staff, clean rooms and perfect location
Stayed 3 nights in Jan 2026

10/10 Excellent

Rok

Stayed 2 nights in Jan 2026

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and safe
Stayed 2 nights in Jan 2026

10/10 Excellent

GABRIELA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is perfect. It is well ubicated, the only thing they can improve is abolut de courtains, they doesn´t close perfectly and it is easy to see other people what is happening inside the room.
Stayed 3 nights in Jan 2026

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room and all the hotel areas were very clean. The breakfast was varied and good. The hotel area is congested and too close to the market. Commercial area.
Stayed 4 nights in Dec 2025

10/10 Excellent

Dustin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is very clean and well maintained. Staff is friendly. Free breakfast is very satisfying. Only drawback is the noisy wood floors make it hard to quietly walk around at night, but not a deal breaker.
Stayed 4 nights in Jan 2026

10/10 Excellent

CLEMENTE, DORAL

Liked: Cleanliness, amenities, property conditions & facilities
All the employees very helpful and friendly, breakfast really good and delicious, room very clean with everything needed.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The room was and is still great, and I extended my stay. Staff are professional, friendly, and helpful. Many different places to eat and other shops/items are in walking distances.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities
Staff. Room. Location.
Stayed 1 night in Dec 2025

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well maintained place. Staff is super friendly and helpful. Breakfast has standard options and rooms are made up every day.
Stayed 2 nights in Dec 2025

10/10 Excellent

Diego

Stayed 2 nights in Nov 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities
Mi paso por esta propiedad estuvo fantastica
Stayed 1 night in Nov 2025

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, amenities
The room was very clean, but smelled a bit of mildew, and the previous guest had smoked.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria Dolores

Stayed 3 nights in Nov 2025

10/10 Excellent

Christian

Stayed 2 nights in Oct 2025

10/10 Excellent

Mireya, Miramar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Exceptional Stay — Highly Recommended! I had an amazing experience at this hotel. Everything was perfect from start to finish! The room was spotless, spacious, and very comfortable. The breakfast was excellent: fresh, delicious, and with plenty of options for every taste. The staff went above and beyond to make sure we felt welcome and taken care of throughout our stay. The overall atmosphere was relaxing and elegant, and every detail showed great attention and care. I truly recommend this hotel to anyone looking for quality, comfort, and outstanding service. I can’t wait to come back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Graciela, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No car
Stayed 1 night in Oct 2025

10/10 Excellent

Graciela, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No car Excelent Breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Execelente servicio

Excelente opción muy bien ubicada
Stayed 1 night in Oct 2025

6/10 Okay

William

Stayed 2 nights in Oct 2025