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Hotel San Andres

3.5 star property

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Photo gallery for Hotel San Andres

Interior
Double Room, 1 Queen Bed, Garden View | Bathroom | Free toiletries, hair dryer, towels
Garden
Double Room, 1 Queen Bed, Garden View | Premium bedding, iron/ironing board, rollaway beds, bed sheets
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Business services

Explore the area

Map
Gran Colombia 11-66, Entre Tarqui y General Torres, Cuenca, Azuay, EC01150
  • Calderon Park
    ‪5 min walk‬
  • New Cathedral of Cuenca
    ‪5 min walk‬
  • Convent of the Assumption
    ‪6 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪13 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, iron/ironing board, rollaway beds, bed sheets

Deluxe Suite, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room, 1 Queen Bed, Garden View

Double Room, 1 Queen Bed, Garden View | Premium bedding, iron/ironing board, rollaway beds, bed sheets

Double Room, 1 Queen Bed, Garden View

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Premium bedding, iron/ironing board, rollaway beds, bed sheets

Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room

Single Room | Premium bedding, iron/ironing board, rollaway beds, bed sheets

Single Room

  • 190 sq ft
  • Sleeps 2
  • 1 Twin Bed

Romantic Room, 1 Queen Bed, Ensuite

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, iron/ironing board, rollaway beds, bed sheets

Junior Suite, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel San Andres

3.5-star hotel in Downtown Cuenca
Self parking, 24-hour room service, and a meeting room are available at this smoke-free hotel. Continental breakfast is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hotel San Andres offers 23 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. 32-inch plasma televisions come with premium cable channels. Housekeeping is offered daily and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available.
A complimentary breakfast is offered each morning. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Cuenca hotel also offers tour/ticket assistance, a garden, and 24-hour room service. Onsite parking is available (surcharge).

Hotel San Andres is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 9:00 AM.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (USD 12 per day)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 12.00 per vehicle (roundtrip)
  • Self parking fee: USD 12 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

HOTEL SAN ANDRES Cuenca
SAN ANDRES Cuenca
HOTEL SAN ANDRES Hotel
HOTEL SAN ANDRES Cuenca
HOTEL SAN ANDRES Hotel Cuenca

Hotel San Andres Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Pavol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel San Andres, Cuenca
I don understand how this hotel have three and half stars. I would not give this hotel even two stars. Not enough lite, very dark in the room. When I came to the room it was very smelly. I checked the pillows and they were completely yellow. I went to the reception and I asked for new pillows. Because it was close to midnight he was looking for a pillow and after while he brought me a pillow. The next day they gave me back pillows but again they were completely smelly and yellow. I asked the lady to give me a new pillow. When I came to the room in the afternoon finally I had a new pillow. Breakfast, no choices only egs and coffee. I paid for three nights and I left after two nights. When I was leaving in the morning the stairs were in complete dark. Stay away from this hotel. The room had only window to the inside of the hotel so everybody was able to see in your room. This is a hostel not a hotel.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

VLBL, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a nice place to stay.
Stayed 5 nights in Jul 2018

4/10 Poor

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel...well located...friendly staff...just way too noisy in the evenings!!! ...extending to midnight...and beyond. First night it was a bunch of "retired" football players shouting between floors...second it was a group of card players on the first floor...below the atrium..."shouting" caried all the way up to my 3rd floor room. Without earplugs I wouldn't have been able to sleep!
Stayed 2 nights in May 2018

8/10 Good

Gretchen, in Gibsons, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Most caring staff I have ever encountered
I had a medical emergency while staying at the San Andres and the staff said "Go - take care of yourself. We will hold your until you return" (free). I was blown away by their caring attitude. BRAVO!! The memory of this simple, basic, hotel with a heart will stay with me forever.
Stayed 3 nights in Jan 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Everything perfect--good value -- great location -- terrific staff
Stayed 1 night in Nov 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location, Great Value, Top service
Wonderful friendly service
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
LLEGAMOS CUANDO ESTABA LLOVIENDO Y LOS SEÑORES DEL HOTEL TUVIERON LA GENTILEZA DE IRNOS A VER AL GARAJE PARA QUE NO NOS MOJARAMOS :)
Stayed 3 nights in Mar 2019

6/10 Okay

Margarita, México

Liked: Staff & service
Disliked: Cleanliness
Hotel céntrico en Cuenca
Excelente atención de Natalia y sus colegas al frente del servicio al huésped. Pero decepcionante limpieza en la habitación y muy pobre desayuno, en relación con el costo.
Stayed 7 nights in Jul 2018

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel San Abdres
Muy buen ambiente, súper amables. No tengo queja alguna.

8/10 Good

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno para estancias cortas
Buen hotel para pasar la noche. Nuestra habitación estuvo limpia y cómoda pero mi sobrino me dijo que la de él tenía las sábanas con polvo. Desayuno normal sin mucha variedad: panes, huevos, fruta y café. Muy buena ubicación y personal amable.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen hotel, seguro y bien ubicado

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable y prácticamente en centro histórico
Muy agradable; el personal muy atento , las habitaciones y su ambiente conservan un aspecto tradicional , muy bien en la limpieza. Ideal para recorrer caminando el centro histórico ; el garaje estaba a dos cuadras pero nada complicado la verdad. El desayuno bien. En líneas generales si lo recomendaría.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017